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Submitted URL: http://www.cpsenergy.com/
Effective URL: https://www.cpsenergy.com/
Submission: On November 21 via manual from US — Scanned from DE
Effective URL: https://www.cpsenergy.com/
Submission: On November 21 via manual from US — Scanned from DE
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/en/solr_search.html
<form action="/en/solr_search.html">
<label for="mobileSearchBarInput" class="sr-only">SearchInput</label>
<input id="mobileSearchBarInput" maxlength="2048" name="q" value=""><br>
<span class="search-input"><label for="mobileSearchBar" class="sr-only">Search</label>
<input id="mobileSearchBar" value="Search" type="submit"></span>
</form>/en/solr_search.html
<form action="/en/solr_search.html">
<label for="mainSearchBar" class="sr-only">Enter a Search Value</label>
<input id="mainSearchBar" size="41" maxlength="2048" name="q" value="" placeholder="Enter a Search Value">
<input class="sr-only" value="Search" type="submit">
</form>Name: appLogin — GET javascript:login();
<form action="javascript:login();" method="GET" id="appLogin" name="appLogin">
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<h3>Manage My Account</h3>
</div>
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<div id="appErrMsg" class="display-none">Valid username and password are required</div>
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<input id="appPwrd" name="appPwrd" class="form-control" placeholder="Password" type="password" autocomplete="off">
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</form>Text Content
* Open SubnavMy Home
* Open SubnavMy Business
* Open SubnavConstruction & Renovation
* Open SubnavWork With Us
* Open SubnavCustomer Support
* Open SubnavAbout Us
*
Enter Search Term:
SearchInput
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* Back to My Home
* Open SubnavSavings Programs & Energy Tips
* Open SubnavDoing Business with Us
* Open SubnavSaveNow (Rebates)
* Open SubnavMoving
* Open SubnavSafety Around My Home
* Back to Savings Programs & Energy Tips
* SAVINGS PROGRAMS & ENERGY TIPS
Ideas to help educate and encourage customers to take simple steps to reduce
their consumption. Learn more about: Manage My Account, My Energy Portal and
SaveNow programs and rebates. Get Energy Tips and Peak Energy Day
information. Learn about Smart Thermostats and Upcoming CPS Energy Events.
Use our Energy Cost Calculator.
* Back to Doing Business with Us
* DOING BUSINESS WITH US
See easy ways to save and get the most out of your service
* Back to SaveNow (Rebates)
* Open SubnavWiFi Thermostat Rewards
* Open SubnavEfficiency Programs
* Open SubnavCustomer Assistance & Payment Options
* Open SubnavSolar Options
* Open SubnavEnergy Cost Calculator
* Open SubnavEnergy Saving Tips
* Back to WiFi Thermostat Rewards
* WIFI THERMOSTAT REWARDS
Choose an energy-saving device to help you save money year round
* Back to Efficiency Programs
* Open SubnavSmart Thermostat
* Open SubnavNest Rush Hour Rewards
* Open SubnavCool Roof Rebate
* Back to Smart Thermostat
* SMART THERMOSTAT
Control your home thermostat from anywhere, anytime with Smart Thermostat
* Back to Nest Rush Hour Rewards
* NEST RUSH HOUR REWARDS
CPS Energy has teamed up with Nest to bring you the first thermostat that
programs itself to help you save energy.
* Back to Cool Roof Rebate
* COOL ROOF REBATE
CPS Energy has teamed up with Nest to bring you the first thermostat that
programs itself to help you save energy.
* Back to Customer Assistance & Payment Options
* Open SubnavREAP / Utility Assistance
* Open SubnavAffordability Discounts (ADP)
* Open SubnavBudget Payment Plan (BPP)
* Open SubnavCritical Care
* Open SubnavCasa Verde
* Open SubnavDisabled Billing Program
* Open SubnavEmergency Assistance Programs
* Open SubnavSenior Citizen Billing Program
* Open SubnavTemporary Hardships
* Open SubnavBurned Veterans' Discount
* Open SubnavFirst Responders with Burn Injuries Discount Program
* Back to REAP / Utility Assistance
* REAP / UTILITY ASSISTANCE
Through REAP, you may qualify for up to $400 per year in bill assistance
* Back to Affordability Discounts (ADP)
* AFFORDABILITY DISCOUNTS (ADP)
If you’re a residential customer, you may qualify for a discount if your
income is at or below 125% of federal poverty guidelines and you meet other
requirements
* Back to Budget Payment Plan (BPP)
* BUDGET PAYMENT PLAN (BPP)
Enroll in our Budget Payment Plan, and we’ll average your bills over the past
year, add a small percentage to cover environmental factors and changing fuel
costs, then charge you the resulting amount each month
* Back to Critical Care
* CRITICAL CARE
If you or a dependent living at home must use electrically operated medical
equipment, the Critical Care Program gives you additional time to pay your
bills
* Back to Casa Verde
* CASA VERDE
Learn more about Casa Verde and Free Weatherization
* Back to Disabled Billing Program
* DISABLED BILLING PROGRAM
The Disabled Citizens Billing Program allows disabled customers on
Supplemental Security Income additional time to pay the net amount of their
energy bills
* Back to Emergency Assistance Programs
* EMERGENCY ASSISTANCE PROGRAMS
Public health agencies and community-based organizations also may have
resources to help you pay your bill
* Back to Senior Citizen Billing Program
* SENIOR CITIZEN BILLING PROGRAM
Our Senior Citizen Billing Program allows qualifying customers additional
time to pay the net amount of their energy bills
* Back to Temporary Hardships
* TEMPORARY HARDSHIPS
Health or financial hardships sometimes make it difficult to pay bills. We
make it easy for you to set up payment plans to help you during difficult
times
* Back to Burned Veterans' Discount
* BURNED VETERANS' DISCOUNT
Our Veteran’s Discount Program provides electric bill payment assistance to
those who have significantly decreased abilities to regulate their core body
temperatures due to severe burns received during combat
* Back to First Responders with Burn Injuries Discount Program
* FIRST RESPONDERS WITH BURN INJURIES DISCOUNT PROGRAM
We offer help to those who provide emergency response for our country to
include Firefighters and Police. Our First Responders with Burn Injuries
Discount Program provides electric bill payment assistance to those who have
significantly decreased abilities to regulate their core body temperatures
due to severe burn injuries sustained in the course of providing first
responder duties.
* Back to Solar Options
* Open SubnavCommunity Solar - Rooftop Solar
* Open SubnavSolarHostSA - Rooftop Solar
* Open SubnavCommunity Solar
* Back to Community Solar - Rooftop Solar
* COMMUNITY SOLAR - ROOFTOP SOLAR
* Back to SolarHostSA - Rooftop Solar
* SOLARHOSTSA - ROOFTOP SOLAR
* Back to Community Solar
* COMMUNITY SOLAR
* Back to Energy Cost Calculator
* Open SubnavEnergy Cost Calculator
* Open SubnavBill Estimator - Small Commercial
* Back to Energy Cost Calculator
* ENERGY COST CALCULATOR
* Back to Bill Estimator - Small Commercial
* BILL ESTIMATOR - SMALL COMMERCIAL
* Back to Energy Saving Tips
* ENERGY SAVING TIPS
Simple and inexpensive actions can help you save energy & money during the
hot summer months. Here are some things you can do to start saving in your
home.
* Back to Moving
* MOVING
We can help you start or stop service when you move.
* Back to Safety Around My Home
* SAFETY AROUND MY HOME
Simple tips to avoid accidents around your home
* Back to My Business
* Open SubnavSaveNow (Rebates)
* Open SubnavServices for My Business
* Open SubnavManage My Properties
* Open SubnavEnergy2Business (E2B) Team
* Back to SaveNow (Rebates)
* Open SubnavCommercial Energy Saving Strategies
* Open SubnavCommercial Demand Response
* Back to Commercial Energy Saving Strategies
* COMMERCIAL ENERGY SAVING STRATEGIES
Cut your energy consumption and bills. Try some simple energy-saving
measures.
* Back to Commercial Demand Response
* Open SubnavSmart Thermostat Commercial
* Back to Smart Thermostat Commercial
* SMART THERMOSTAT COMMERCIAL
A CPS Energy Smart Thermostat is a great way to save electricity and lower
the energy bill of your business. Even better, it's FREE. CPS Energy will
even install it for free, too.
* Back to Services for My Business
* Open SubnavCommercial Power Quality FAQs
* Open SubnavSchool Pipe Testing
* Back to Commercial Power Quality FAQs
* COMMERCIAL POWER QUALITY FAQS
Discover what can interrupt your power and how the culprit is found.
* Back to School Pipe Testing
* SCHOOL PIPE TESTING
Find information/forms for gas pipe testing at schools. Meet Railroad
Commission of Texas requirements.
* Back to Manage My Properties
* Open SubnavProperty Manager FAQs
* Back to Property Manager FAQs
* PROPERTY MANAGER FAQS
Get the answers you need. Read FAQs about Property Manager Portal to learn
how it can help you.
* Back to Energy2Business (E2B) Team
* ENERGY2BUSINESS (E2B) TEAM
Our Energy2Business (E2B) team is a hands-on, mobile group committed to
serving our small and medium-size business customers. There are more than
60,000 small business locations in our area that make up the fabric of our
local economy.
* Back to Construction & Renovation
* Open SubnavStep-by-Step Processes
* Open SubnavOnline Tools and Information
* Open SubnavConstruction & Renovation Web Portal
* Open SubnavSecurity Lighting Request
* Open SubnavDistributed Generation
* Open SubnavSafety on the Job
* Open SubnavPole Attachment Services
* Open SubnavAlternative Residential Meter Sockets
* Open SubnavCustomer Construction Cost
* Back to Step-by-Step Processes
* Open SubnavNew Home Construction Underground Service
* Open SubnavMulti-Family Buildings
* Open SubnavNew Home Construction Overhead Service
* Open SubnavNew Commercial Construction
* Open SubnavHome Renovation
* Open SubnavCommercial Building Renovation
* Open SubnavSubdivision Development
* Back to New Home Construction Underground Service
* NEW HOME CONSTRUCTION UNDERGROUND SERVICE
* Back to Multi-Family Buildings
* MULTI-FAMILY BUILDINGS
* Back to New Home Construction Overhead Service
* NEW HOME CONSTRUCTION OVERHEAD SERVICE
* Back to New Commercial Construction
* NEW COMMERCIAL CONSTRUCTION
* Back to Home Renovation
* HOME RENOVATION
* Back to Commercial Building Renovation
* COMMERCIAL BUILDING RENOVATION
* Back to Subdivision Development
* SUBDIVISION DEVELOPMENT
* Back to Online Tools and Information
* Open SubnavStart a New Project
* Open SubnavService Applications
* Open SubnavTrack an Existing Request
(no login needed)
* Open SubnavPay an Invoice
(no login needed)
* Open SubnavConstruction Drawings Search
* Open SubnavDistribution Electric Material Specifications Search
* Open SubnavElectric Service Standards
* Open SubnavGas Service Standards
* Back to Start a New Project
* START A NEW PROJECT
* Back to Service Applications
* SERVICE APPLICATIONS
* Back to Track an Existing Request (no login needed)
* TRACK AN EXISTING REQUEST
(NO LOGIN NEEDED)
* Back to Pay an Invoice (no login needed)
* PAY AN INVOICE
(NO LOGIN NEEDED)
* Back to Construction Drawings Search
* CONSTRUCTION DRAWINGS SEARCH
* Back to Distribution Electric Material Specifications Search
* Open SubnavNJUNS Meeting: Jul 21 2016
* Back to NJUNS Meeting: Jul 21 2016
* NJUNS MEETING: JUL 21 2016
* Back to Electric Service Standards
* ELECTRIC SERVICE STANDARDS
* Back to Gas Service Standards
* GAS SERVICE STANDARDS
* Back to Construction & Renovation Web Portal
* CONSTRUCTION & RENOVATION WEB PORTAL
Now introducing the redesigned Construction Renovation web portal. The new
portal is user-friendly and easy to navigate. Most importantly, it will allow
most customers to create and manage their construction projects online,
regardless of the project type.
* Back to Security Lighting Request
* Open SubnavResidential Security Lighting
* Open SubnavCommercial Security Lighting
* Back to Residential Security Lighting
* RESIDENTIAL SECURITY LIGHTING
* Back to Commercial Security Lighting
* COMMERCIAL SECURITY LIGHTING
* Back to Distributed Generation
* Open SubnavDistributed Generation Resources
* Back to Distributed Generation Resources
* DISTRIBUTED GENERATION RESOURCES
A variety of Distributed Generation systems are now available.
* Back to Safety on the Job
* Open SubnavNatural Gas Excess Flow Valve Customer Notification
* Open SubnavExcavation Guidelines for Excavators
* Back to Natural Gas Excess Flow Valve Customer Notification
* NATURAL GAS EXCESS FLOW VALVE CUSTOMER NOTIFICATION
* Back to Excavation Guidelines for Excavators
* Open SubnavReporting Pipeline Damage
* Back to Reporting Pipeline Damage
* REPORTING PIPELINE DAMAGE
* Back to Pole Attachment Services
* Open SubnavPole Attachment Comments
* Open SubnavNEW! Approved Contractors
* Back to Pole Attachment Comments
* POLE ATTACHMENT COMMENTS
* Back to NEW! Approved Contractors
* NEW! APPROVED CONTRACTORS
* Back to Alternative Residential Meter Sockets
* ALTERNATIVE RESIDENTIAL METER SOCKETS
CPS Energy is responding to global supply chain issues with temporary
exceptions to our Standard Residential Meter Socket Specifications to make it
easier for customers to purchase meter sockets from local suppliers.
* Back to Customer Construction Cost
* Open Subnav2022 Review of Customer Construction Costs
* Open SubnavCustomer Construction Cost: FAQs
* Back to 2022 Review of Customer Construction Costs
* 2022 REVIEW OF CUSTOMER CONSTRUCTION COSTS
* Back to Customer Construction Cost: FAQs
* CUSTOMER CONSTRUCTION COST: FAQS
* Back to Work With Us
* Open SubnavProcurement & Suppliers (Bids)
* Open SubnavCareer Center (Jobs)
* Back to Procurement & Suppliers (Bids)
* Open SubnavEconomic Development
* Open SubnavMaterials Management
* Open SubnavContract Services
* Open SubnavBid Opportunities
* Open SubnavRegister as a Supplier
* Open SubnavCOVID-19 Updates
* Open SubnavFlexPOWER Bundle RFI
* Back to Economic Development
* ECONOMIC DEVELOPMENT
CPS Energy by way of its electric and natural gas service contract with the
General Service Administration (GSA) in Washington D.C. is a federal
contractor. Consequently, we are required to report our contracting activity
with large, small, minority, service-disabled, veteran, historically
underutilized, HUBZone, and woman-owned businesses.
* Back to Materials Management
* Open SubnavWarehouse Operations
* Back to Warehouse Operations
* WAREHOUSE OPERATIONS
CPS Energy storerooms including delivery hours and contact information.
* Back to Contract Services
* CONTRACT SERVICES
Learn more about the procurement process at CPS Energy and important items to
consider.
* Back to Bid Opportunities
* Open Subnavasbestos-and-lead-abatement-air-monitoring-services
* Back to asbestos-and-lead-abatement-air-monitoring-services
* ASBESTOS-AND-LEAD-ABATEMENT-AIR-MONITORING-SERVICES
* Back to Register as a Supplier
* REGISTER AS A SUPPLIER
Becoming a supplier with CPS Energy is an easy process.
* Back to COVID-19 Updates
* COVID-19 UPDATES
* Back to FlexPOWER Bundle RFI
* FLEXPOWER BUNDLE RFI
* Back to Career Center (Jobs)
* Open SubnavCareer Center (Jobs) - Apply Here
* Open SubnavCurrent Employees - Apply Here
* Open SubnavBenefits: Required Notices
* Open SubnavSummary of Benefits & Coverage
* Back to Career Center (Jobs) - Apply Here
* CAREER CENTER (JOBS) - APPLY HERE
* Back to Current Employees - Apply Here
* CURRENT EMPLOYEES - APPLY HERE
* Back to Benefits: Required Notices
* BENEFITS: REQUIRED NOTICES
Required Notices are documents that provide important information about your
benefits.
* Back to Summary of Benefits & Coverage
* SUMMARY OF BENEFITS & COVERAGE
The Summary of Benefits and Coverage (SBC) document shows you how you and the
plan would share the cost for covered health care services.
* Back to Customer Support
* Open SubnavWays to Pay My Bill
* Open SubnavAppointments & Wait Times
* Open SubnavRequest Services for My Home
* Open SubnavOutage Center
* Open SubnavManage My Account (MMA)
* Open SubnavContact Us
* Open SubnavCritical Load
* Open SubnavCOSA Credit for CPS Energy Customers
* Back to Ways to Pay My Bill
* Open SubnavMy Energy Portal
* Open SubnavService Center Locations
* Open SubnavReconnection of Service (Self-Serve)
* Open SubnavAutomatic Payments
* Back to My Energy Portal
* MY ENERGY PORTAL
My Energy portal offers you valuable features to help you save energy, lower
your bills, and budget better than ever before
* Back to Service Center Locations
* SERVICE CENTER LOCATIONS
Hours: Monday – Friday, 7:45AM – 5:00PM, except holidays.
* Back to Reconnection of Service (Self-Serve)
* RECONNECTION OF SERVICE (SELF-SERVE)
Online self service form that allows you to reconnect your electrical
service.
* Back to Automatic Payments
* AUTOMATIC PAYMENTS
* Back to Appointments & Wait Times
* Open Subnavmakeappointment
* Back to makeappointment
* MAKEAPPOINTMENT
* Back to Request Services for My Home
* Open SubnavCustomer Response Unit
* Open SubnavStreetlight Repair Requests
* Back to Customer Response Unit
* CUSTOMER RESPONSE UNIT
CRU is dedicated to increasing community awareness of and enrollment in
assistance programs, educating customers about energy efficiency and safety,
and working directly with customers with unique needs.
* Back to Streetlight Repair Requests
* STREETLIGHT REPAIR REQUESTS
Requests for a new streetlight in an unincorporated area or another
incorporated city in the CPS Energy service delivery area should be made
through the local homeowner association or municipal government office.
* Back to Outage Center
* Open SubnavSign Up for CPS Energy Alerts
* Open SubnavWhat Should You Do During a Power Outage?
* Open SubnavOutage Causes
* Open SubnavSchedule a Callback
* Open SubnavStorm Update
* Open SubnavOutage Tips
* Open SubnavNotifi-Unsubscribed
* Open SubnavNews Releases from Storm Uri 2021
* Back to Sign Up for CPS Energy Alerts
* SIGN UP FOR CPS ENERGY ALERTS
Is your power out? Expect a call, email or text from CPS Energy
* Back to What Should You Do During a Power Outage?
* WHAT SHOULD YOU DO DURING A POWER OUTAGE?
During an outage, be prepared and stay informed.
* Back to Outage Causes
* OUTAGE CAUSES
* Back to Schedule a Callback
* SCHEDULE A CALLBACK
Schedule a Callback
* Back to Storm Update
* STORM UPDATE
Get the last information on the winter storm.
* Back to Outage Tips
* OUTAGE TIPS
During an outage, be prepared and stay informed.
* Back to Notifi-Unsubscribed
* NOTIFI-UNSUBSCRIBED
* Back to News Releases from Storm Uri 2021
* NEWS RELEASES FROM STORM URI 2021
News Releases from Storm Uri 2021
* Back to Manage My Account (MMA)
* Open SubnavOnline Account Agreements
* Back to Online Account Agreements
* ONLINE ACCOUNT AGREEMENTS
See our guidelines for online account agreements.
* Back to Contact Us
* Open SubnavOpen Records
* Open SubnavClaims
* Open SubnavEmployment Verification
* Back to Open Records
* OPEN RECORDS
Texas law gives you the right to request access to government records or
information that already exists. See our procedures for obtaining this
information.
* Back to Claims
* CLAIMS
CPS Energy's Claims Department is responsible for investigating and resolving
property damage and personal injury claims. Claims must be submitted within
90 days of the incident.
* Back to Employment Verification
* EMPLOYMENT VERIFICATION
* Back to Critical Load
* CRITICAL LOAD
* Back to COSA Credit for CPS Energy Customers
* COSA CREDIT FOR CPS ENERGY CUSTOMERS
On December bills, CPS Energy customers will receive a credit from the City
of San Antonio as part of recent action by City Council. High natural gas
prices, combined with extremely hot weather this summer, have resulted in
extraordinary customer bills and revenues to the City that exceed normal
expectations. In recognition of the unusual one-time nature of these
additional revenues coupled with the current high inflationary environment
consumers are experiencing, City Council approved returning $50 million back
to CPS Energy customers as part of the adoption of the City’s Fiscal Year
2023 budget. City Council’s action also recognizes the City’s current strong
financial position and that the level of additional revenue generated exceeds
normal variances.
* Back to About Us
* Open SubnavCPS Energy Vision 2027
* Open SubnavPowering Our Community's Future
* Open SubnavOverall Safety
* Open SubnavApproved Rate Request
* Open SubnavCommunity
* Open SubnavEnvironment, Climate & Sustainability
* Open SubnavWho We Are
* Open SubnavRate Advisory Committee (RAC)
* Open SubnavStakeholder Engagement
* Open SubnavNewsroom
* Open SubnavPrograms & Services
* Open SubnavRoad Closures & Infrastructure Projects
* Open SubnavCPS Energy's Winter Preparedness
* Open SubnavTeacher & Student Resources
* Back to CPS Energy Vision 2027
* CPS ENERGY VISION 2027
We Deliver on Our Mission: To serve our community through reliable,
competitively priced, and sustainable energy services in an equitable manner.
* Back to Powering Our Community's Future
* POWERING OUR COMMUNITY'S FUTURE
CPS Energy is assessing how to replace aging power plants, whether to
continue operating coal-powered units, and planning for population growth.
Our generation planning process will identify the types of power generation
resources to be added over the next several years. Planning objectives
include system reliability, customer affordability, environmental
sustainability, and other factors. CPS Energy will work with the Rate
Advisory Committee to assess several generation planning options. CPS Energy
is scheduled to make a recommendation on an updated generation plan to our
Board of Trustees in late 2022. Powering Our Community’s Future is an
initiative designed to inform and encourage you to be part of the decisions
we need to make for our community.
* Back to Overall Safety
* Open SubnavEmergency Preparedness
* Open SubnavTree Trimming Safety
* Open SubnavNatural Gas Safety
* Open SubnavGenerator Safety
* Open SubnavBeware of Scammers
* Open SubnavCall Before You Dig
* Open SubnavCarbon Monoxide Poisoning
* Open SubnavHoliday Home Safety
* Open SubnavTheft of Service
* Open SubnavMylar Balloon & Kite Safety
* Open SubnavGas Pilot Lighting
* Open SubnavWinter Emergency Preparedness
* Open SubnavWork Zone Safety
* Open SubnavTheft of Energy
* Open SubnavCopper Theft
* Open SubnavWorking with Electrical Equipment
* Open SubnavOutdoor Safety
* Open Subnavwater-and-energy
* Open SubnavElectrical Storms
* Back to Emergency Preparedness
* EMERGENCY PREPAREDNESS
* Back to Tree Trimming Safety
* TREE TRIMMING SAFETY
* Back to Natural Gas Safety
* NATURAL GAS SAFETY
* Back to Generator Safety
* GENERATOR SAFETY
* Back to Beware of Scammers
* BEWARE OF SCAMMERS
* Back to Call Before You Dig
* CALL BEFORE YOU DIG
* Back to Carbon Monoxide Poisoning
* CARBON MONOXIDE POISONING
* Back to Holiday Home Safety
* Open SubnavIndoor Safety
* Back to Indoor Safety
* INDOOR SAFETY
Make your home a safe haven. We have some safety tips to help make that
happen.
* Back to Theft of Service
* THEFT OF SERVICE
* Back to Mylar Balloon & Kite Safety
* MYLAR BALLOON & KITE SAFETY
* Back to Gas Pilot Lighting
* GAS PILOT LIGHTING
* Back to Winter Emergency Preparedness
* WINTER EMERGENCY PREPAREDNESS
* Back to Work Zone Safety
* WORK ZONE SAFETY
* Back to Theft of Energy
* THEFT OF ENERGY
Theft of service is unlawful and can be fatal.
* Back to Copper Theft
* COPPER THEFT
Copper theft is against the law and unsafe.
* Back to Working with Electrical Equipment
* WORKING WITH ELECTRICAL EQUIPMENT
Work safely on electrical equipment. Following these guidelines can help.
* Back to Outdoor Safety
* OUTDOOR SAFETY
We have some important outdoor safety tips for adults and children.
* Back to water-and-energy
* WATER-AND-ENERGY
Be mindful of using electricity or natural gas near water or following
floods.
* Back to Electrical Storms
* ELECTRICAL STORMS
Stay safe during stormy conditions. Follow these helpful tips.
* Back to Approved Rate Request
* APPROVED RATE REQUEST
The San Antonio City Council approved CPS Energy’s request to implement a
3.85% base rate increase and a regulatory asset that will allow CPS Energy to
recover paid and legitimate Winter Storm Uri fuel costs. The City Council
vote follows the unanimous approval by the CPS Energy Board of Trustees on
January 10, 2022. The rate increase and regulatory asset went into effect on
March 1, 2022.
* Back to Community
* Open SubnavUpcoming Events
* Open SubnavGive to REAP
* Open SubnavLakes & Parks
* Open SubnavInternship Program
* Open SubnavSpeakers Team
* Open SubnavSocial Media
* Open SubnavField Service Project – Utility Data Contractors
* Open SubnavAgency Partner Portal
* Open SubnavUW Golf Tournament
* Open SubnavGrillsGiving
* Back to Upcoming Events
* UPCOMING EVENTS
* Back to Give to REAP
* GIVE TO REAP
* Back to Lakes & Parks
* Open SubnavLake Fees and Hours
* Open SubnavLake Reservations
* Back to Lake Fees and Hours
* LAKE FEES AND HOURS
View hours of operation and fees for Braunig and Calaveras lakes and parks.
* Back to Lake Reservations
* LAKE RESERVATIONS
Reserve a spot for camping or picnicking at Calaveras or Braunig lake.
* Back to Internship Program
* Open SubnavCorporate College Internship Program
* Open SubnavSITE Program - Distribution Services & Operation
* Open SubnavSAFE Internships
* Open SubnavSITE Program - Students Interested in Technical Education (SITE)
* Back to Corporate College Internship Program
* CORPORATE COLLEGE INTERNSHIP PROGRAM
Our Corporate College Internship Program (CCIP), is designed to meet the
industry’s rapidly changing workforce needs by providing local San Antonio
college students with public utility career experience.
* Back to SITE Program - Distribution Services & Operation
* SITE PROGRAM - DISTRIBUTION SERVICES & OPERATION
The CPS Energy Students Interested In Technical Education (SITE) –
Distribution internship program is designed to promote higher education for
professional careers in public utilities.
* Back to SAFE Internships
* SAFE INTERNSHIPS
The CPS Energy Student Assistance for Education (SAFE) Program is designed to
promote higher education for professional careers in public utilities .
* Back to SITE Program - Students Interested in Technical Education (SITE)
* SITE PROGRAM - STUDENTS INTERESTED IN TECHNICAL EDUCATION (SITE)
The CPS Energy Students Interested In Technical Education (SITE)
* Back to Speakers Team
* SPEAKERS TEAM
Invite us to your meeting. Hear about customer and environmental programs,
strategic initiatives and other interesting topics.
* Back to Social Media
* SOCIAL MEDIA
Connect with us through many social media channels.
* Back to Field Service Project – Utility Data Contractors
* FIELD SERVICE PROJECT – UTILITY DATA CONTRACTORS
* Back to Agency Partner Portal
* Open SubnavAgency Portal Terms
* Back to Agency Portal Terms
* AGENCY PORTAL TERMS
* Back to UW Golf Tournament
* UW GOLF TOURNAMENT
* Back to GrillsGiving
* Open SubnavGrillsGiving Sponsors
* Open SubnavGrillsGiving Event Map
* Back to GrillsGiving Sponsors
* GRILLSGIVING SPONSORS
* Back to GrillsGiving Event Map
* GRILLSGIVING EVENT MAP
* Back to Environment, Climate & Sustainability
* Open SubnavAir Monitoring Stations
* Open SubnavCoal Combustion Residuals
* Open SubnavHabitat Conservation Plan
* Open SubnavOur Flexible Path
* Back to Air Monitoring Stations
* AIR MONITORING STATIONS
Ensuring clean air for our community and neighbors.
* Back to Coal Combustion Residuals
* Open SubnavLocation Restrictions
* Open SubnavDesign Criteria
* Open SubnavOperating Criteria
* Open SubnavGroundwater Monitoring and Corrective Action
* Open SubnavClosure and Post Closure Care
* Open SubnavRetrofit Criteria
* Open SubnavRegistration Application
* Back to Location Restrictions
* LOCATION RESTRICTIONS
* Back to Design Criteria
* DESIGN CRITERIA
* Back to Operating Criteria
* OPERATING CRITERIA
* Back to Groundwater Monitoring and Corrective Action
* GROUNDWATER MONITORING AND CORRECTIVE ACTION
* Back to Closure and Post Closure Care
* CLOSURE AND POST CLOSURE CARE
* Back to Retrofit Criteria
* RETROFIT CRITERIA
* Back to Registration Application
* REGISTRATION APPLICATION
* Back to Habitat Conservation Plan
* HABITAT CONSERVATION PLAN
* Back to Our Flexible Path
* Open SubnavFlexible Path Survey Final Results
* Back to Flexible Path Survey Final Results
* FLEXIBLE PATH SURVEY FINAL RESULTS
Flexible Path Survey Results
* Back to Who We Are
* Open SubnavSenior Leadership
* Open SubnavCPS Energy Honors & Awards
* Open SubnavCompany Financial Information
* Open SubnavBoard of Trustees
* Open SubnavCitizens Advisory Committee (CAC)
* Open SubnavRates
* Open SubnavCustomer Value @ A Glance
* Open SubnavOur New Energy Economy
* Open SubnavRecruitment and Compensation
* Open SubnavCPS Energy former Board of Trustees
* Back to Senior Leadership
* SENIOR LEADERSHIP
* Back to CPS Energy Honors & Awards
* CPS ENERGY HONORS & AWARDS
* Back to Company Financial Information
* Open SubnavPension Information
* Open SubnavUnderstanding Your CPS Energy Bill
* Open SubnavUnclaimed Funds
* Open SubnavUnclaimed Funds
* Open SubnavUnderstanding Your CPS Energy Bill
* Back to Pension Information
* PENSION INFORMATION
View reports and information related to our pension plan.
* Back to Understanding Your CPS Energy Bill
* UNDERSTANDING YOUR CPS ENERGY BILL
Learn how to read your bill and understand all the different costs. Learn how
fuel charges can impact customers' bills.
* Back to Unclaimed Funds
* UNCLAIMED FUNDS
Search our database to see if you might be owed unclaimed funds.
* Back to Unclaimed Funds
* UNCLAIMED FUNDS
Search our database to see if you might be owed unclaimed funds.
* Back to Understanding Your CPS Energy Bill
* UNDERSTANDING YOUR CPS ENERGY BILL
Learn how to read your bill and understand all the different costs. Learn how
fuel charges can impact customers' bills.
* Back to Board of Trustees
* Open SubnavBoard Meetings & Presentations
* Open SubnavFAQs for the CPS Energy Board Meetings
* Open SubnavTele-Town Halls
* Open SubnavTele-Town Hall Livestream
* Back to Board Meetings & Presentations
* BOARD MEETINGS & PRESENTATIONS
View Meeting Notices and Presentations related to our Board of Trustees.
* Back to FAQs for the CPS Energy Board Meetings
* FAQS FOR THE CPS ENERGY BOARD MEETINGS
* Back to Tele-Town Halls
* TELE-TOWN HALLS
* Back to Tele-Town Hall Livestream
* TELE-TOWN HALL LIVESTREAM
* Back to Citizens Advisory Committee (CAC)
* Open SubnavCitizens Advisory Committee (CAC) Meetings
* Back to Citizens Advisory Committee (CAC) Meetings
* CITIZENS ADVISORY COMMITTEE (CAC) MEETINGS
View Meeting Notices and Minutes related to our Citizens Advisory Committee
(CAC).
* Back to Rates
* RATES
* Back to Customer Value @ A Glance
* CUSTOMER VALUE @ A GLANCE
* Back to Our New Energy Economy
* OUR NEW ENERGY ECONOMY
* Back to Recruitment and Compensation
* RECRUITMENT AND COMPENSATION
Read about our five-member Board of Trustees.
* Back to CPS Energy former Board of Trustees
* CPS ENERGY FORMER BOARD OF TRUSTEES
* Back to Rate Advisory Committee (RAC)
* RATE ADVISORY COMMITTEE (RAC)
The RAC is made up of 21 members comprised of 11 appointees by the CPS Energy
Board of Trustees, including Mayoral appointees and 10 City Council
appointees. Members of the RAC will devote the necessary time and energy to
learn about the utility business and the rate design function that allows
utilities to recover their costs to provide service. This effort will help
them understand and provide thoughtful input and perspectives regarding CPS
Energy’s rate structure and rate design options.
* Back to Stakeholder Engagement
* STAKEHOLDER ENGAGEMENT
* Back to Newsroom
* NEWSROOM
See our latest blogs and news releases highlighting our services and
accomplishments.
* Back to Programs & Services
* Open SubnavSustainable Tomorrow Energy Plan (STEP)
* Open SubnavElectric Vehicles (EV)
* Open SubnavEnergy Delivery
* Open SubnavEnergy Generation
* Open SubnavSmart Grid
* Back to Sustainable Tomorrow Energy Plan (STEP)
* SUSTAINABLE TOMORROW ENERGY PLAN (STEP)
* Back to Electric Vehicles (EV)
* Open SubnavElectric Vehicles - EV Charging Solutions
* Back to Electric Vehicles - EV Charging Solutions
* ELECTRIC VEHICLES - EV CHARGING SOLUTIONS
* Back to Energy Delivery
* Open SubnavCommon Voltage Disturbances
* Open SubnavCommon Power Quality Terms
* Open SubnavImportance of Proper Grounding
* Open SubnavResidential Power Quality FAQs
* Back to Common Voltage Disturbances
* COMMON VOLTAGE DISTURBANCES
See what factors may lead to power failures.
* Back to Common Power Quality Terms
* COMMON POWER QUALITY TERMS
Become familiar with power industry terms.
* Back to Importance of Proper Grounding
* IMPORTANCE OF PROPER GROUNDING
Proper grounding is important for safety. View common connection problems.
* Back to Residential Power Quality FAQs
* RESIDENTIAL POWER QUALITY FAQS
Power out or lights flickering at your home? Find out what could be causing
the problems and actions you may want to take.
* Back to Energy Generation
* Open SubnavNatural Gas
* Open SubnavCoal
* Open SubnavWind
* Open SubnavNuclear Energy
* Open SubnavSolar Power
* Open SubnavLandfill Gas
* Back to Natural Gas
* NATURAL GAS
Natural gas is a traditional clean and efficient generation source. It's
great for homes, too.
* Back to Coal
* COAL
Low-sulfur coal makes up a large portion of our energy generation portfolio.
* Back to Wind
* WIND
We invest in wind energy to provide clean power to our customers. We lead the
nation in purchased wind energy.
* Back to Nuclear Energy
* NUCLEAR ENERGY
Nuclear energy has been a clean, reliable source of power for decades.
* Back to Solar Power
* SOLAR POWER
Turning bright sunny days into renewable solar power.
* Back to Landfill Gas
* LANDFILL GAS
We receive megawatts from mega-waste. Our renewable energy portfolio includes
power from local landfills.
* Back to Smart Grid
* Open SubnavSmart Meter Opt Out Form (Paper version)
* Back to Smart Meter Opt Out Form (Paper version)
* SMART METER OPT OUT FORM (PAPER VERSION)
Under CPS Energy’s Smart Meter Xchange Program, single family residential
customers are provided the option to exchange a smart meter with a meter that
requires a field visit.
* Back to Road Closures & Infrastructure Projects
* Open SubnavBlossom Substation
* Open SubnavColiseum to Kirby Transmission Line
* Open SubnavGrandview to Coliseum Transmission Line
* Open SubnavHunt Lane to Pinn Road Transmission Line Rebuild Project
* Open SubnavFive Points to Westside Transmission Project
* Open SubnavBraun Rd and Braun Willow Project
* Open SubnavTCEQ awards CPS Energy grant
* Open SubnavBlanco & W. Bitters Project
* Open SubnavWhispering Oaks Service Reliability Project
* Open SubnavHollywood Park / Hill Country Village
* Open SubnavMission Ridge Community
* Open SubnavInwood / Deerfield Communities
* Open SubnavNatural Gas Infrastructure Survey
* Open SubnavMerida to Westside Transmission Line Rebuild
* Open SubnavShavano Park Pole Replacement
* Open SubnavFair Oaks Ranch
* Open SubnavMidtown Substation
* Open SubnavScenic Loop Substation & Transmission Line Project
* Open SubnavIngram Park Mall - Overhead Infrastructure Replacement
* Open SubnavTezel Substation
* Open SubnavService Reliability Conversion Projects
* Open SubnavOlympia Cable Replacement Project
* Open SubnavRidge Creek Project
* Open SubnavCinco Lakes, Luckey Ranch, Canyon Crossing & Surrounding
Communities Reliability Project
* Open SubnavBraunig to Highland Hills Project
* Open SubnavCagnon to Shepherd and Cagnon to Howard Road Transmission Line
Rebuild Project
* Back to Blossom Substation
* BLOSSOM SUBSTATION
The new substation will supply electric power to homes and businesses in the
immediate area, largely using existing lower-voltage distribution lines.
* Back to Coliseum to Kirby Transmission Line
* COLISEUM TO KIRBY TRANSMISSION LINE
An existing double circuit 138 kV transmission line will be rebuilt between
the Coliseum and Kirby Substations.
* Back to Grandview to Coliseum Transmission Line
* GRANDVIEW TO COLISEUM TRANSMISSION LINE
* Back to Hunt Lane to Pinn Road Transmission Line Rebuild Project
* HUNT LANE TO PINN ROAD TRANSMISSION LINE REBUILD PROJECT
* Back to Five Points to Westside Transmission Project
* FIVE POINTS TO WESTSIDE TRANSMISSION PROJECT
* Back to Braun Rd and Braun Willow Project
* BRAUN RD AND BRAUN WILLOW PROJECT
* Back to TCEQ awards CPS Energy grant
* TCEQ AWARDS CPS ENERGY GRANT
* Back to Blanco & W. Bitters Project
* BLANCO & W. BITTERS PROJECT
* Back to Whispering Oaks Service Reliability Project
* WHISPERING OAKS SERVICE RELIABILITY PROJECT
Whispering Oaks Service Reliability Project
* Back to Hollywood Park / Hill Country Village
* HOLLYWOOD PARK / HILL COUNTRY VILLAGE
As part of our ongoing commitment to deliver reliable natural gas service, we
routinely evaluate our system and perform maintenance to underground natural
gas mains as needed.
* Back to Mission Ridge Community
* MISSION RIDGE COMMUNITY
Our contractor, Zachry, will soon begin a service reliability project
consisting of replacing 8,400 feet of underground cable and associated pad
mount transformers.
* Back to Inwood / Deerfield Communities
* INWOOD / DEERFIELD COMMUNITIES
* Back to Natural Gas Infrastructure Survey
* NATURAL GAS INFRASTRUCTURE SURVEY
* Back to Merida to Westside Transmission Line Rebuild
* MERIDA TO WESTSIDE TRANSMISSION LINE REBUILD
An existing double circuit 138 kV transmission line will be rebuilt between
the Coliseum and Kirby Substations.
* Back to Shavano Park Pole Replacement
* SHAVANO PARK POLE REPLACEMENT
* Back to Fair Oaks Ranch
* FAIR OAKS RANCH
* Back to Midtown Substation
* MIDTOWN SUBSTATION
* Back to Scenic Loop Substation & Transmission Line Project
* SCENIC LOOP SUBSTATION & TRANSMISSION LINE PROJECT
* Back to Ingram Park Mall - Overhead Infrastructure Replacement
* INGRAM PARK MALL - OVERHEAD INFRASTRUCTURE REPLACEMENT
As the electric and natural gas utility in the Greater San Antonio area, we
are committed to providing reliable power, so customers’ lights and natural
gas turn on quickly, operate safely and remain affordable. As such, we are
committed to improving infrastructure to ensure we provide the highest level
of customer service and reliability to our community.
* Back to Tezel Substation
* TEZEL SUBSTATION
* Back to Service Reliability Conversion Projects
* Open SubnavJung Road & Stahl Road Area
* Open SubnavRittiman Road & Castle Cross Area
* Open SubnavRedland Road & Bulverde Road Area
* Open SubnavWurzbach Pkwy & Vista Del Norte (North)
* Open SubnavWurzbach Pkwy & Vista Del Norte (South)
* Open SubnavFM1516 & Crestway
* Open SubnavJones Maltsberger & Burning Trail
* Open SubnavHunters Creek Subdivision
* Open SubnavCloverleaf Ave & Emporia Blvd
* Back to Jung Road & Stahl Road Area
* JUNG ROAD & STAHL ROAD AREA
In reviewing our reliability performance, we have identified several areas
that tend to experience power outages affecting large numbers of customers
due to the exposure of our overhead electric lines to weather (wind, rain,
lightning), trees and animals. This program is being implemented to replace
or convert portions of our overhead electric distribution system with
underground lines and equipment to improve electric service reliability in
these areas.
* Back to Rittiman Road & Castle Cross Area
* RITTIMAN ROAD & CASTLE CROSS AREA
In reviewing our reliability performance, we have identified several areas
that tend to experience power outages affecting large numbers of customers
due to the exposure of our overhead electric lines to weather (wind, rain,
lightning), trees and animals. This program is being implemented to replace
or convert portions of our overhead electric distribution system with
underground lines and equipment to improve electric service reliability in
these areas.
* Back to Redland Road & Bulverde Road Area
* REDLAND ROAD & BULVERDE ROAD AREA
In reviewing our reliability performance, we have identified several areas
that tend to experience power outages affecting large numbers of customers
due to the exposure of our overhead electric lines to weather (wind, rain,
lightning), trees and animals. This program is being implemented to replace
or convert portions of our overhead electric distribution system with
underground lines and equipment to improve electric service reliability in
these areas.
* Back to Wurzbach Pkwy & Vista Del Norte (North)
* WURZBACH PKWY & VISTA DEL NORTE (NORTH)
In reviewing our reliability performance, we have identified several areas
that tend to experience power outages affecting large numbers of customers
due to the exposure of our overhead electric lines to weather (wind, rain,
lightning), trees and animals. This program is being implemented to replace
or convert portions of our overhead electric distribution system with
underground lines and equipment to improve electric service reliability in
these areas.
* Back to Wurzbach Pkwy & Vista Del Norte (South)
* WURZBACH PKWY & VISTA DEL NORTE (SOUTH)
In reviewing our reliability performance, we have identified several areas
that tend to experience power outages affecting large numbers of customers
due to the exposure of our overhead electric lines to weather (wind, rain,
lightning), trees and animals. This program is being implemented to replace
or convert portions of our overhead electric distribution system with
underground lines and equipment to improve electric service reliability in
these areas.
* Back to FM1516 & Crestway
* FM1516 & CRESTWAY
In reviewing our reliability performance, we have identified several areas
that tend to experience power outages affecting large numbers of customers
due to the exposure of our overhead electric lines to weather (wind, rain,
lightning), trees and animals. This program is being implemented to replace
or convert portions of our overhead electric distribution system with
underground lines and equipment to improve electric service reliability in
these areas.
* Back to Jones Maltsberger & Burning Trail
* JONES MALTSBERGER & BURNING TRAIL
In reviewing our reliability performance, we have identified several areas
that tend to experience power outages affecting large numbers of customers
due to the exposure of our overhead electric lines to weather (wind, rain,
lightning), trees and animals. This program is being implemented to replace
or convert portions of our overhead electric distribution system with
underground lines and equipment to improve electric service reliability in
these areas.
* Back to Hunters Creek Subdivision
* HUNTERS CREEK SUBDIVISION
In reviewing our reliability performance, we have identified several areas
that tend to experience power outages affecting large numbers of customers
due to the exposure of our overhead electric lines to weather (wind, rain,
lightning), trees and animals. This program is being implemented to replace
or convert portions of our overhead electric distribution system with
underground lines and equipment to improve electric service reliability in
these areas.
* Back to Cloverleaf Ave & Emporia Blvd
* CLOVERLEAF AVE & EMPORIA BLVD
* Back to Olympia Cable Replacement Project
* OLYMPIA CABLE REPLACEMENT PROJECT
* Back to Ridge Creek Project
* RIDGE CREEK PROJECT
* Back to Cinco Lakes, Luckey Ranch, Canyon Crossing & Surrounding Communities
Reliability Project
* CINCO LAKES, LUCKEY RANCH, CANYON CROSSING & SURROUNDING COMMUNITIES
RELIABILITY PROJECT
In reviewing our reliability performance, we have identified several areas
that tend to experience power outages affecting large numbers of customers
due to the exposure of our overhead electric lines to weather (wind, rain,
lightning), trees and animals. This program is being implemented to replace
or convert portions of our overhead electric distribution system with
underground lines and equipment to improve electric service reliability in
these areas.
* Back to Braunig to Highland Hills Project
* BRAUNIG TO HIGHLAND HILLS PROJECT
* Back to Cagnon to Shepherd and Cagnon to Howard Road Transmission Line
Rebuild Project
* CAGNON TO SHEPHERD AND CAGNON TO HOWARD ROAD TRANSMISSION LINE REBUILD
PROJECT
* Back to CPS Energy's Winter Preparedness
* CPS ENERGY'S WINTER PREPAREDNESS
We believe in year-round Reliability! We want our community to know what we
are doing to prepare as the weather gets colder. We are working on three key
areas of improvement: weatherization, infrastructure, and communications.
* Back to Teacher & Student Resources
* TEACHER & STUDENT RESOURCES
Teachers, check out our online games and printable activities to make your
students e-Smart! Students can learn about electricity and natural gas, and
how to use them safely and wisely.
* Español
* Contact
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* Electric or Gas Emergency?
* Call 210-353-4357
* Billing or Service Questions?
* Call 210-353-2222
* Español | Billing or Service Questions? Call 210-353-2222
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* Ways to Pay
* Contact Us
* My Home
* Savings Programs & Energy Tips
* Doing Business with Us
* SaveNow (Rebates)
* Moving
* Safety Around My Home
SAVINGS PROGRAMS & ENERGY TIPS
Ideas to help educate and encourage customers to take simple steps to reduce
their consumption. Learn more about: Manage My Account, My Energy Portal and
SaveNow programs and rebates. Get Energy Tips and Peak Energy Day
information. Learn about Smart Thermostats and Upcoming CPS Energy Events.
Use our Energy Cost Calculator.
DOING BUSINESS WITH US
See easy ways to save and get the most out of your service
SAVENOW (REBATES)
CPS Energy has several smart, easy ways to help you save energy and money and
become more energy efficient - for both residential and commercial
customers..
WiFi Thermostat Rewards
Choose an energy-saving device to help you save money year round
MOVING
We can help you start or stop service when you move.
SAFETY AROUND MY HOME
Simple tips to avoid accidents around your home
* My Business
* SaveNow (Rebates)
* Services for My Business
* Manage My Properties
* Energy2Business (E2B) Team
SAVENOW (REBATES)
CPS Energy has several smart, easy ways to help you save energy and money and
become more energy efficient - for both residential and commercial customers.
Commercial Demand Response
Commercial/Business Demand Response. Get paid for reducing power during peak
hours.
SERVICES FOR MY BUSINESS
Keep your business or project moving. Contact us if you need help.
MANAGE MY PROPERTIES
Keep tabs on service and billing for your properties. Use our Property
Manager Portal.
ENERGY2BUSINESS (E2B) TEAM
Our Energy2Business (E2B) team is a hands-on, mobile group committed to
serving our small and medium-size business customers. There are more than
60,000 small business locations in our area that make up the fabric of our
local economy.
* Construction & Renovation
* Step-by-Step Processes
* Online Tools and Information
* Construction & Renovation Web Portal
* Security Lighting Request
* Distributed Generation
* Safety on the Job
* Pole Attachment Services
* Alternative Residential Meter Sockets
* Customer Construction Cost
STEP-BY-STEP PROCESSES
New Home Construction Underground Service
Multi-Family Buildings
New Home Construction Overhead Service
New Commercial Construction
Home Renovation
Commercial Building Renovation
Subdivision Development
ONLINE TOOLS AND INFORMATION
Start a New Project
Service Applications
Track an Existing Request
(no login needed)
Pay an Invoice
(no login needed)
Construction Drawings Search
Distribution Electric Material Specifications Search
Electric Service Standards
Gas Service Standards
CONSTRUCTION & RENOVATION WEB PORTAL
Now introducing the redesigned Construction Renovation web portal. The new
portal is user-friendly and easy to navigate. Most importantly, it will allow
most customers to create and manage their construction projects online,
regardless of the project type.
SECURITY LIGHTING REQUEST
Residential Security Lighting
Commercial Security Lighting
DISTRIBUTED GENERATION
Our customers are learning about a variety of new ways to generate clean,
efficient energy, including distributed generation, which is smaller-scale
power production located where the power is consumed. CPS Energy can help you
install a distributed generation (DG) system on your home or business.
SAFETY ON THE JOB
Reducing exposure to electrical hazards requires constant attention -- for
the health of your employees, the community, and for your company's bottom
line.
Natural Gas Excess Flow Valve Customer Notification
POLE ATTACHMENT SERVICES
CPS Energy's distribution system can facilitate the delivery of the variety
of communication services offered today. With a streamlined pole attachment
process, we're dedicated to partnering with companies to assist with
speed-to-market processes for future technologies. CPS Energy’s Pole
Attachment Services Office is the single point of contact for all who wish to
attach infrastructure to our distribution poles.
ALTERNATIVE RESIDENTIAL METER SOCKETS
CPS Energy is responding to global supply chain issues with temporary
exceptions to our Standard Residential Meter Socket Specifications to make it
easier for customers to purchase meter sockets from local suppliers.
CUSTOMER CONSTRUCTION COST
What is the Customer Construction Cost also referred to as Contribution in
Aid of Construction (CIAC)? Customers pay a portion of the cost to build
electric or gas infrastructure for new service or to upgrade their current
service as outlined in our CPS Energy Line Extension Policy
* Work With Us
* Procurement & Suppliers (Bids)
* Career Center (Jobs)
PROCUREMENT & SUPPLIERS (BIDS)
We utilize a variety of parts, services and materials. Do business with us.
Bid Opportunities
View CPS Energy bid opportunities.
Register as a Supplier
Becoming a supplier with CPS Energy is an easy process.
CAREER CENTER (JOBS)
Explore Career Opportunities: CPS Energy is an organization comprised of
highly motivated people – from financial analysts and IT technicians, to
transmission line workers, power plant operators and account managers. We
have a variety of opportunities for you to join our team.
* Customer Support
* Ways to Pay My Bill
* Appointments & Wait Times
* Request Services for My Home
* Outage Center
* Manage My Account (MMA)
* Contact Us
* Critical Load
* COSA Credit for CPS Energy Customers
WAYS TO PAY MY BILL
Understand your bill and find easy ways to pay it.
Service Center Locations
Hours: Monday – Friday, 7:45AM – 5:00PM, except holidays.
Reconnection of Service (Self-Serve)
Online self service form that allows you to reconnect your electrical
service.
APPOINTMENTS & WAIT TIMES
Before heading over to one of our customer service centers, check here for
estimated wait times. Save time by scheduling an appointment.
REQUEST SERVICES FOR MY HOME
Request a utility service for your home or neighborhood.
OUTAGE CENTER
Report an outage and view current outages in our service area.
MANAGE MY ACCOUNT (MMA)
Make paying your bill easy. Do it online.
CONTACT US
Connect with CPS Energy online, through email, by phone or by email.
CRITICAL LOAD
COSA CREDIT FOR CPS ENERGY CUSTOMERS
On December bills, CPS Energy customers will receive a credit from the City
of San Antonio as part of recent action by City Council. High natural gas
prices, combined with extremely hot weather this summer, have resulted in
extraordinary customer bills and revenues to the City that exceed normal
expectations. In recognition of the unusual one-time nature of these
additional revenues coupled with the current high inflationary environment
consumers are experiencing, City Council approved returning $50 million back
to CPS Energy customers as part of the adoption of the City’s Fiscal Year
2023 budget. City Council’s action also recognizes the City’s current strong
financial position and that the level of additional revenue generated exceeds
normal variances.
* About Us
* CPS Energy Vision 2027
* Powering Our Community's Future
* Overall Safety
* Approved Rate Request
* Community
* Environment, Climate & Sustainability
* Who We Are
* Rate Advisory Committee (RAC)
* Stakeholder Engagement
* Newsroom
* Programs & Services
* Road Closures & Infrastructure Projects
* CPS Energy's Winter Preparedness
* Teacher & Student Resources
CPS ENERGY VISION 2027
We Deliver on Our Mission: To serve our community through reliable,
competitively priced, and sustainable energy services in an equitable manner.
POWERING OUR COMMUNITY'S FUTURE
CPS Energy is assessing how to replace aging power plants, whether to
continue operating coal-powered units, and planning for population growth.
Our generation planning process will identify the types of power generation
resources to be added over the next several years. Planning objectives
include system reliability, customer affordability, environmental
sustainability, and other factors. CPS Energy will work with the Rate
Advisory Committee to assess several generation planning options. CPS Energy
is scheduled to make a recommendation on an updated generation plan to our
Board of Trustees in late 2022. Powering Our Community’s Future is an
initiative designed to inform and encourage you to be part of the decisions
we need to make for our community.
OVERALL SAFETY
Make safety your priority. We all want our homes to be a place of safety and
security for our loved ones. While electricity and natural gas safely power
our homes and businesses, there are risks associated with each if they are
mishandled. Check out the Safety Links below to improve safety around your
home or job site.
Emergency Preparedness
Tree Trimming Safety
Natural Gas Safety
Generator Safety
Beware of Scammers
Call Before You Dig
Carbon Monoxide Poisoning
Holiday Home Safety
Theft of Service
Mylar Balloon & Kite Safety
Gas Pilot Lighting
Winter Emergency Preparedness
APPROVED RATE REQUEST
The San Antonio City Council approved CPS Energy’s request to implement a
3.85% base rate increase and a regulatory asset that will allow CPS Energy to
recover paid and legitimate Winter Storm Uri fuel costs. The City Council
vote follows the unanimous approval by the CPS Energy Board of Trustees on
January 10, 2022. The rate increase and regulatory asset went into effect on
March 1, 2022.
COMMUNITY
See how we stay connected with our community.
Upcoming Events
Give to REAP
Lakes & Parks
Internship Program
ENVIRONMENT, CLIMATE & SUSTAINABILITY
We are proud to be a part of SA Climate Ready, working with UTSA and the City
of San Antonio. This project is to develop a Climate Action and Adaptation
Plan for the City of San Antonio - exploring both mitigation strategies,
aiming to reduce or prevent the emission of GHGs, and adaptation strategies
aming to prepare the community, municipal government operations, and other
key sectors for the unavoidable impacts of climate change.
Our Flexible Path
We will position our community to use new technologies and solutions as they
emerge while providing our customers with reliable, safe, secure, and
resilient services.
WHO WE ARE
CPS Energy is the nation’s largest municipally owned energy utility providing
both natural gas and electric service. We serve more than 907,526 electric
customers and 373,998 natural gas customers in and around San Antonio, the
nation’s seventh largest city.
Senior Leadership
CPS Energy Honors & Awards
Company Financial Information
Board of Trustees
Citizens Advisory Committee (CAC)
Rates
Our New Energy Economy
RATE ADVISORY COMMITTEE (RAC)
The RAC is made up of 21 members comprised of 11 appointees by the CPS Energy
Board of Trustees, including Mayoral appointees and 10 City Council
appointees. Members of the RAC will devote the necessary time and energy to
learn about the utility business and the rate design function that allows
utilities to recover their costs to provide service. This effort will help
them understand and provide thoughtful input and perspectives regarding CPS
Energy’s rate structure and rate design options.
STAKEHOLDER ENGAGEMENT
NEWSROOM
See our latest blogs and news releases highlighting our services and
accomplishments.
PROGRAMS & SERVICES
Learn how we generate and deliver power to your home or business.
Sustainable Tomorrow Energy Plan (STEP)
Electric Vehicles (EV)
Energy Delivery
Energy Generation
ROAD CLOSURES & INFRASTRUCTURE PROJECTS
To maintain the overall health of our infrastructure and utility system, we
have to occasionally close roads to perform upgrades, maintenance and
replacements. The road closures below are scheduled but on occasion, we are
forced to close roads to make unscheduled repairs to our equipment.
CPS ENERGY'S WINTER PREPAREDNESS
We believe in year-round Reliability! We want our community to know what we
are doing to prepare as the weather gets colder. We are working on three key
areas of improvement: weatherization, infrastructure, and communications.
TEACHER & STUDENT RESOURCES
Teachers, check out our online games and printable activities to make your
students e-Smart! Students can learn about electricity and natural gas, and
how to use them safely and wisely.
CPS Energy offices and customer service centers will be closed on Thursday,
November 24, and Friday, November 25, 2022 in observance of the Thanksgiving
holiday. CPS Energy customer service centers will resume normal operations at
7:45AM on Monday, November 28, 2022. Read More Here
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COMPANY INFORMATION
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CONTACT US
Electric or Gas Emergency?
Call 210-353-HELP (4357)
Billing or Service Questions?
Residential 210-353-2222
Business 210-353-3333
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