go.ficx.com
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Submitted URL: https://trail.ficx.com/api/t/c/usr_teNyqF7vZn5w2JD3G/tsk_YpicuoZorEvqT5qAZ/enc_U2FsdGVkX1-R2aVWwvBZBDx8JCcZV4-OQ8WF4wew...
Effective URL: https://go.ficx.com/customer-study-lp/?utm_campaign=Content%20Marketing&utm_source=email&utm_medium=Email&utm_conten...
Submission: On September 19 via api from US — Scanned from FR
Effective URL: https://go.ficx.com/customer-study-lp/?utm_campaign=Content%20Marketing&utm_source=email&utm_medium=Email&utm_conten...
Submission: On September 19 via api from US — Scanned from FR
Form analysis 1 forms found in the DOM
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</form>Text Content
GET THE REPORT: FICX DIGITAL CX CONSUMER OPINION SURVEY We all want to improve customer satisfaction while reducing support costs. But what is the best approach? We asked 550+ consumers for their views on how to deploy low-cost digital solutions that drive the best outcomes and CSAT. GET REAL INSIGHT TO HELP YOU IDENTIFY THE BEST APPROACHES FOR YOUR CUSTOMERS: * How satisfied are consumers with the support available from the companies they rely on most? * Do consumers feel customer service is moving in the right direction? * How do they feel about call center agents, digital self-service apps, and automated chatbots? When do they welcome low-cost alternatives to live agent support? * When and why do customers welcome time- and cost-saving tools like Visual IVR and Agent Collaboration with screen-sharing? Define your CX strategy armed with real customer data and insights. Download the results of this massive consumer opinion survey now! First name* Last name* Work Email* * I would like to receive insights, event invitations, research, and other information from FICX. utm_campaign utm_source utm_term