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SMART CITIES & TECHNOLOGY

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Andy Castillo

NEWS


IWCE 2023: ENHANCED BANDWIDTH AND CYBERSECURITY IN THE FACE OF NATURAL DISASTERS


 * Written by Andrew Castillo
 * 28th March 2023

 * 
 * 
 * 
 * 
 * 

In the aftermath of natural disasters or emergency incidents, much focus is
placed on the actions of frontline first responders as they rescue those in need
and mitigate the immediate danger. Meanwhile, the support functions of
telecommunication professionals often go unseen—both literally and
figuratively—even when the radio waves above are just as congested as the scene
below.



Their mission is becoming more vital than ever as public safety technology
requires an increasing amount of bandwidth.

“We’re seeing a lot more demand for portable on-demand. The day-to-day needs
just continue to rise,” said Kevin Nida, senior public safety advisor for
FirstNet Authority, during a panel conversation titled “Wildfire and All Hazards
Response” at IWCE 2023 in Las Vegas. Compared to what’s available at a fire
station, “The expectation is that you have the same connectivity and the same
up-and-down speeds in the wildland.”



All that bandwidth has brought with it a new challenge: cybersecurity, even when
operating in remote or after natural disasters.

“With more users than ever, more bandwidth than ever, how do we intelligently
manage what’s going through?” asked Jason Matthews, emergency management bureau
sergeant at the Lake County Sheriff’s Office in Florida. “If I have a
compromised endpoint, do I just block them from the network? What about if the
compromised person is the incident commander? Do I just hand them another
machine?”

Given this rising digital threat within the public safety sector, Matthews
stressed the importance of good pre-planning and an organizational-wide grasp of
cybersecurity hygiene—like multi-factor authentication and regular updates.
Robust protocols and regular staff training is vital, especially considering the
staffing shortages public sector cybersecurity departments across the United
States face, according to Chuck MacFarland, chief of air operations for the San
Diego Fire-Rescue Department.

“I think it’s one of the biggest threats that all agencies have. We need to give
it more attention,” MacFarland said, noting that public organizations are often
reactive to threats instead of addressing vulnerabilities before they’re
exploited. “A lot of times, we don’t have deep enough benches for positions.”

During natural disasters and daily operations, the lines between
telecommunications and IT are blurring as voice transmission gives way to data.
And the challenges will only increase as technology like satellite connectivity
advances. When responding to the aftermath of Hurricane Ian in Florida last
year, Matthews said they received two trailers filled with hardware to connect
to satellites. Starting in areas where the infrastructure had been completely
devastated, their organization had first responders fully connected in days.

“We had Starlink set up on command posts everywhere. We had them bungee corded
on DOT vehicles, we pretty much had them everywhere,” he said. “It really did
make a huge impact on getting data to the incident edge in a very rapid manner
and got agencies some sort of connectivity. This stuff is sucking cable modem
speeds out of the sky. It’s amazing. It quickly turned radio technicians into IT
technicians really fast. Low earth orbit satellite is definitely where it’s at
for the future.”

Matt Runyan, leader of mission readiness deployment for Cisco’s crisis response
group, said he expects recent satellite developments will act as a catalyst for
rapid evolution within the space.

“It’s nice to see that it’s lowering the barriers for entry and raising the
expectations. I think it’s a big thing for the industry overall,” he said.

IWCE 2023, an annual telecommunication trade show for which American City &
County is a media partner, started Monday and will continue through Thursday. It
will feature informational sessions, networking opportunities, vendor exhibits
and various keynote addresses from industry experts and leading voices.


Tags: homepage-featured-1 homepage-featured-3 homepage-featured-4 Public Safety
Smart Cities & Technology Public Safety Smart Cities & Technology News


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GALLERY: TOP 10 AMERICAN CITIES FOR SEASONAL AND SUMMER JOBS DLVR.IT/SPDFWY

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23rd May 2023

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