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 * Conversational Intelligence
 * Intelligent Assistants
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ON AI’S NON-CONUNDRUM CONUNDRUM

By Ahmed Bouzid on August 26, 2022 • ( 0 )

Attempting to resolve the question of whether or not we should build AI and what
regulations ensure safety when this technology is fully unleashed upon
humankind?


RECENT POSTS

 * CONTACT CENTER AGENTS OF CHANGE: TAKEAWAYS FROM FIVE9 CX SUMMIT 2022
   
   By Scott Baker on August 22, 2022 • ( 0 )
   
   When you combine Conversational Intelligence with the precious gift of
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 * SPEECH AS AN ACCELERANT: SPEEDING TASK COMPLETION
   
   By Derek Top on August 17, 2022 • ( 1 )
   
   While many voice assistants struggle to be discovered, Opus Research explores
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 * FIVE WAYS CONTACT CENTERS ALREADY MITIGATE THE GREAT RESIGNATION
   
   By Derek Top on August 15, 2022 • ( 0 )
   
   In this free whitepaper, discover key ways contact centers successfully
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 * CONVERSATIONS WITH OPUS: ZOHO IS PLAYING THE LONG GAME
   
   By Scott Baker on August 4, 2022 • ( 0 )
   
   They are one of the biggest companies you’ve maybe never heard of in the SMB
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 * CONVERSATIONS WITH OPUS: [24]7.AI ENTERS THE CCAAS ARENA WITH CONVERSATIONAL
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   By Scott Baker on July 29, 2022 • ( 0 )
   
   Ananth Srinivasan, Senior Product and Solutions Marketing Manager at
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 * ANNOUNCING OPUS RESEARCH’S CONVERSATIONAL CLOUD CONFERENCE (NEW ORLEANS, NOV
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   By Derek Top on July 27, 2022 • ( 0 )
   
   Conversational Cloud Conference goes beyond the AI hype to define specific
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 * HOW STRENGTHENING AUTHENTICATION WITH GUARANTEED IDENTITY BUILDS TRUST AND
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   By Derek Top on July 26, 2022 • ( 0 )
   
   Discover how ValidSoft’s voice biometrics-based and assurance solutions
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 * WEBCAST: “VOICE AS AN ACCELERANT – ARE VOICE ASSISTANTS NECESSARY?”
   
   By Derek Top on July 21, 2022 • ( 0 )
   
   The lack of ubiquitous voice apps and general blasé uptake of voicebots by
   consumers has Opus Research and Speechly asking the question: are voice
   assistants necessary? Join this live, interactive webinar (Aug 9)

   

 * MICROSOFT’S DIGITAL CONTACT CENTER DEBUTS: NUANCE AND MICROSOFT ENTER THE
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   By Scott Baker on July 19, 2022 • ( 0 )
   
   If you were looking for a sign of how formidable this Nuance and Microsoft
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 * ‹ Older Entries
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