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Submitted URL: https://protect-eu.mimecast.com/s/WkajC003AsgLYXOhDgfsD?domain=contactcenterworld.com
Effective URL: https://www.egain.com/customer-service-messaging-dos-donts/
Submission: On August 27 via manual from GB
Effective URL: https://www.egain.com/customer-service-messaging-dos-donts/
Submission: On August 27 via manual from GB
DOM tree The "DOM" is the Document Object Model