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Effective URL: https://www.testmonitor.com/the-complete-guide-to-next-level-user-acceptance-testing?utm_campaign=Apollo&utm_source=email&ut...
Submission: On June 14 via manual from IN — Scanned from DE
Effective URL: https://www.testmonitor.com/the-complete-guide-to-next-level-user-acceptance-testing?utm_campaign=Apollo&utm_source=email&ut...
Submission: On June 14 via manual from IN — Scanned from DE
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THE COMPLETE GUIDE TO NEXT-LEVEL USER ACCEPTANCE TESTING
Proven UAT methods to enhance product usability
and functionality for optimal outcomes.
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INTRODUCTION
Software testing is the key ingredient for a well-prepared project. It doesn’t
matter if you are implementing new software, retooling a failing one, or
developing an app, testing is required for a successful software project.
This shouldn’t be a surprise. The question that matters is: what kind of testing
provides the optimal outcome? Does automated or manual testing make sense? They
both have their pros and cons. What about user acceptance testing (UAT)?
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Chapters
* CHAPTER 1
UAT: The Journey Begins
VIEW CHAPTER 1
* CHAPTER 2
Plan to Succeed
VIEW CHAPTER 2
* CHAPTER 3
Choose the Best UAT Tools
VIEW CHAPTER 3
* CHAPTER 4
Designing a Winning UAT
VIEW CHAPTER 4
* CHAPTER 5
Time to Launch: UAT Test Runs
VIEW CHAPTER 5
* CHAPTER 6
UAT Results: The Right Stuff
VIEW CHAPTER 6
* CHAPTER 7
UAT Sign-Off Sheet
VIEW CHAPTER 7
* CHAPTER 8
Using UAT Templates
VIEW CHAPTER 8
* CHAPTER 9
The Home Stretch
VIEW CHAPTER 9
Chapter 1
UAT: The Journey Begins
When it comes to a major software project—including a new system, a retooling of
a failing system, or the next big thing in app development—every step counts.
Whether it’s conception, engineering, design, quality assurance, testing, or
release, no single process is more important than the others. However, software
testing is one process for which your team can’t afford an inch of slack.
Without proper testing, every step beforehand is useless. How will you know if
the product meets the objectives and targets from engineering and design if you
can’t verify its overall usability and functionality.
OK, we all get it: Software testing is the key ingredient for a well-prepared
project. But what kind of testing provides the optimal outcome? Automated
testing can have its uses, but when it comes to accuracy, user-friendliness, and
overall functionality, manual testing can’t be beaten by a robot tester that
lacks human intuition.
In this guide, we dive into the world of user acceptance testing (UAT). We cover
why this unique process fuels a world-class software build and ensures end user
satisfaction in a way that can’t be replicated by other testing types. UAT
software and testing tools put the user and his or her unique perspective into
the driver’s seat.
Let’s begin the journey to creating a UAT environment by asking the key
questions: What and why?
WHAT IS UAT?
The concept of user acceptance testing (UAT) is simple. In a UAT environment,
living, breathing (human!) end users test the project in question, whether an
accounting system website, app, or other software product. The process deploys
several users and assigns rudimentary tasks to make sure all key software
functions work properly and flow smoothly. UAT testing weeds out defects and
bugs while empowering the user to make suggestions and tweaks to the software.
By scaling UAT testing across a diversity of users, a project manager can
determine if the product is ready for prime time (i.e., ready for launch and
production). With UAT, users complete the process on an individual basis—a
procedure known as black box testing—to provide more accurate and less biased
analysis. UAT is not just one single thing. It is a set of tools that encompass
several steps and benchmarks.
A word of caution: Although the processes work in tandem, UAT testing is not QA.
In general, QA focuses on discovering bugs and more technical software mistakes.
The UAT process takes a human-centric approach. The user enters the UAT
environment wanting answers to questions like: What will this software do for
me? How will it help me be more productive? Will it be too difficult to learn?
It may sound a bit philosophical but: UAT testing is ultimately about bringing
happiness to the user. And isn’t that the ultimate goal of software development?
Happy, productive and empowered clients?
"Designers benefit from UAT testing – leveraging the power of user experience
informs design."
WHY UAT?
While we’re on the topic of happiness, let’s figure out why UAT is so vital. Put
simply, UAT testing saves time, money, and frustration by ensuring the end user
will be satisfied. Quality assurance teams will find UAT perfect for their needs
because it helps QA managers and development teams understand the product’s
purpose from the user’s point of view.
UAT testing can (and should) be performed by your team rather than an outside
provider. Doing so enables your team to create, monitor, and change
ever-evolving requirements, test-case development, and data collection/analysis.
UAT gives control to users, as well as to your team.
Designers benefit from UAT testing, leveraging the power of user experience to
inform design. Market research and user interviews are useful and often create
the foundation for design, but, at the end of the day, designers create the
product based on assumptions instead of more actionable data. UAT provides
designers with actionable data.
We now know the what and why of UAT. With that in mind, it’s time to plan and
succeed!
RESOURCES
What Is User Acceptance Testing (UAT) and Why Do We Need It?
Read More
Still Relevant: User Acceptance Testing
Read More
How Does UAT Testing Support Quality Assurance?
Read More
How TestMonitor delivers for QA Managers
Read More
Chapter 2
Plan to Succeed
Ask any sailor: A ship without a rudder will never reach port. Ask an informed
test manager: Any UAT project without a plan is destined to sink.
A test plan directs your testing approach, details the testing practices, and
defines the responsibilities of team members. It’s a step-by-step journey.
STEP 1: DETERMINE THE NEED AND OBJECTIVE
The objective and expected outcome of any UAT project will, of course, be guided
by your organization’s needs. This seems obvious but many project teams stray
from the main course as the project grows and becomes more complex. Keeping an
eye on the specific needs of the project will maintain your team’s direction
toward true north. Of course, your UAT objective will depend on what type of
testing is needed.
UAT needs will depend on the test type. Examples may include testing a website,
testing a mobile app, or testing an enterprise resource planning system (ERP).
Each test will encompass a diversity of requirements, risks, test cases, and
dependencies.
Perhaps you need to execute acceptance testing to validate a system is both
operational and acceptable to all team members involved in terms of usability. A
modern example would be a test to ensure a company’s sudden need to increase
remote workers can be properly migrated and deployed using existing software. As
you plan, ask yourself and team: Can we clearly describe what a successful test
looks like? What does success look like after this UAT?
STEP 2: DEFINE THE APPROACH
In order to understand what success looks like for your UAT, you must have an
accurate map—The “How?” of the project. What path will best achieve the desired
goal?
This process will include defining the team—not only the makeup but the roles
involved—as well as choosing the right tools (more on that in Chapter 3).
A winning UAT project will involve creating test cases, defining requirements
and risks, planning test runs, analyzing test results, managing related issues,
and designing tests. Don’t forget, you will also need to make sure the entire
team is on board with your testing plan and toolkit.
STEP 3: MAP THE TIMELINE
Your UAT toolkit should give you a bird’s eye view of all test runs across all
timelines and should account for regression testing in addition to other legacy
test cases. If Step 2 is the map, then think of Step 3 as the schedule or
itinerary. It should go without saying but communicate both the approach and
timeline clearly. Let’s repeat that: communicate!
"A winning UAT project will involve creating test cases, defining requirements
and risks, planning test runs, analyzing test results, managing related issues,
and designing tests."
STEP 4: TO TEST OR NOT TO TEST…
It’s sometimes the case that a UAT plan looks amazing on paper—all the
objectives are described; every team member role is detailed, etc. The problem?
The UAT may be too far-reaching. It may attempt to bite off more than it’s
designed to chew. In short, you must design what you’re going to test and also
define what you’ll NOT be testing. It’s unfortunately easy to lose sight of the
UAT forest for the trees—especially “trees” that don’t belong in the first
place. For example, perhaps your UAT seeks to test the functionality of an
accounting software system. Such a UAT may need to test tasks such as paycheck
creation and payroll tax calculation. That means, there’s no reason to bog the
process down into adjacent categories such as corporate cost analysis or
business processes.
STEP 5: ASK THE RIGHT QUESTIONS
No planning process would be complete without a time of questioning. Not all
questions are equally important, but they should still be asked along the way.
Often, asking the right questions will help map out the best procedure. Best
procedural practices flow from answering the key aspects of the overall UAT
design.
Sometimes, the answer may be “we don’t know,” but even unanswered questions will
reveal the strategic next action for your project. Encourage your team to ask,
ask, and then ask again. Questions may include:
* Do we know how much time to devote to creating the best test design?
* Does the plan include outcome-based test cases with an actionable end goal?
* Are users included in the approval of test cases? How about planning test
runs?
* How will we hold meetings to give users an idea of how testing will work?
* What’s the plan for training users on how to actually use the product?
* What’s the strategy?
* What's the testing schedule?
* What are both entry and acceptance criteria?
STEP 6: KNOW THE RISKS
Unless your UAT testing plan includes well-defined risk metrics, it’s bound to
fail before launch. Defining risk metrics gives you a solid understanding of the
project’s eventual outcome. Risk metric tactics must identify test results with
the highest risk factors. These could include things like operational or
financial risks. Your risk metrics must also be directly linked to test cases.
They should empower the project such that defined risks can be informed via
dynamic filtering capability. This enhances the analysis of test cases, test
runs, test results, and other issues based on your defined risks.
RESOURCES
Successful UAT Test Planning in 4 Simple Steps
Read More
Chapter 3
Choose the Best UAT Tools
Finally, as already noted, your plan must define the most comprehensive,
intuitive UAT tools available. Let’s dive deeper into what those tools might be
and how you can leverage them for UAT testing success!
UAT is not just one single thing. It is a set of tools that encompass several
steps and benchmarks.
RISK/REQUIREMENT MANAGEMENT
As you continue your journey to the Land of the Perfect UAT, you must have a way
of knowing if your direction is right and if there are any potholes, traffic, or
dangers down the road (as noted in Chapter 2). You need a compass or GPS, i.e.,
risk/requirement management. UAT tools help define requirements and risks vital
to your UAT testing journey, allowing you to navigate the testing project across
the bumpiest of roadways.
UAT tools like TestMonitor empower you to easily deal with large amounts of
requirements and risks by organizing them into groups. Users classify
requirements by using different requirement types and can easily prioritize
risks with provided classifications.
In addition, a champion UAT tool makes it easy to assign one or multiple
requirements or risks to test cases. The result? Relationships can be
automatically adjusted and connect to test runs, test results, and issues.
As you travel down this roadway, you want the ability to filter and analyze test
cases, test runs, test results, and issues based on these defined requirements
and risks. That ability allows you to focus on the test results that represent
the highest project risk. In addition, you then have a superior view for the
risks that have the greatest impact on vital project requirements.
TEST CASE MANAGEMENT
A key tool in your UAT kit is Test Case Management (more on the details of test
cases will be featured in the next chapter).
The best UAT tools relate test cases to reusable objects while test registration
tools can organize relationships of tests in a more intuitive way.
As you plan your test case, ask: “What is the goal? What data do we want to find
out as a result? What are the expected outcomes?”
Some common goals for test cases include:
* Identifying defects – often seen as the primary reason to test case.
* Conformance assessment – for example, are the expected specifications
operating within acceptable parameters?
* Discovering – the greatest number of bugs early to avoid deeper issues down
the road.
* Mitigation of risks – for support managers (especially for “go/no-go”
decisions).
Your UAT tool should provide a clear description of the test case purpose,
simplifying the activity’s expected outcome. In addition, our tool allows users
to define labels or tags that can be linked to test cases based on criteria such
as business process, risk, requirement, or application.
TEST RUNS
Test runs empower a user to leverage correct cases from a test vault while also
avoiding unnecessary tests. Your UAT tool kit optimizes milestones to mark
important project events. Test run management tools give you a bird’s eye view
of all test runs across all timelines and account for regression testing in
addition to other legacy test cases. Test runs must be scalable across any
relevant devices, Windows, Mac, iOS and Android. Finally, test runs should be
able to be customized so that a user can duplicate any runs with a single click.
RESULTS
As with any long journey, it’s important to know if the trip proved
successful—did you arrive down the correct route in the proper time frame? UAT
tools provide a detailed overview of test results covering every test run. Test
managers can focus on specific details within each test case, as well as monitor
results over time for improvement, stability, or decline.
With the proper results-based UAT tools, you will be able to view latest
outcomes per test case and test run. As noted above, TestMonitor gives you
powerful filters to view results per milestone, requirement, or any other
metric.
An unstable, declining result can morph into an issue and must be addressed. UAT
tools convert problematic results into issues (or link them to existing issues).
This puts you in the driver’s seat when it comes to fixing the issues and
planning new tests for verification. We’ll discuss this issue more in Chapter 6.
ISSUES
As already noted, declining results can quickly grow into full-blown issues.
However, UAT tools, such as TestMonitor, have you covered. Such tools include a
simple, yet powerful, integrated issue tracker with filters, prioritization, a
full audit trail, attachment handling, commenting, and task management. In
short, everything you need to deal with issues.
A super-powered issues management tool resolves issues by breaking them down
into manageable tasks for different users. In addition, the team is notified
when tasks are completed or assigned. An added bonus is the inclusion of
test-result attachments related to issues. With TestMonitor, issues can also be
uploaded as attachments using drag-and-drop.
No issues management solution would be complete without a commenting function
that notifies team members when a user comment populates.
"UAT tools like TestMonitor use integrated reports that provide output for the
whole package—requirements, risks, test runs, test results, and issues"
REPORTS
UAT management tools must deliver real-time insight into testing status and
progress. That includes tracking the team-wide workloads with instant status and
progress reports for test runs, test cases, and arising issues.
When reviewing a potential test management tool, ask the questions: Can we view
traceability, progress, and coverage reports? Can we view issue reports per
status, impact, category, priority, or organization?
World-class reporting options provide key insights across the project:
strengths, weaknesses, and growth areas. Smart reporting provides real-time
insight into testing status and progress. It also allows management to track the
workload of the entire team with real-time status and progress reports for test
runs, test cases, and issues. UAT tools like TestMonitor use integrated reports
that provide output for the whole package—requirements, risks, test runs, test
results, and issues. Reports also include the ability to view traceability,
progress, and coverage reports. For more on reporting, see Chapter 6.
RESOURCES
3 Tips for Defining UAT Testing Requirements and Risks
Read More
Chapter 4
Designing a Winning UAT
Congratulations! You’ve created a dynamic, actionable plan for a game-winning
UAT process. Now, the project is ready to launch into the design phase. Any
attempts to take shortcuts in properly designing these modules will result in an
epic, crash-and-burn catastrophe for your UAT project. Let’s take a deeper
dive.
Your team’s UAT design will optimize every aspect of manual testing—defining
requirements and risks, planning test runs, analyzing test results, managing
related issues and, of course, test design.
What defines a rock-star level design?
* Best design practices empower the team to easily reproduce the test and
optimize future testing.
* Best design practices provide testers with the ability to run tests after the
design phase in real-world conditions
* Best design practices leverage a UAT management tool with a clear,
user-friendly organizational structure while also offering an intuitive
interface.
* Best design practices are not built upon outdated methods such as Excel
spreadsheets. This can clog the process with a host of problems.
* Best design practices yield objective results about the usability and
functionality of the product.
Best design practices fuel a streamlined testing process, leveraging both
intuitive interfaces and a user-friendly process. Whether they’re an end user or
a testing professional, your team members know immediately how to record results
and understand whether or not to support their tasks with attachments and
comments.
In addition, best UAT design practices generate an actionable task list of all
planned test runs assigned.
"Best design practices fuel a streamlined testing process, leveraging both
intuitive interfaces and a user-friendly process."
UNDERSTANDING TEST CASES
A test case is a collection of test instructions. The final outcome of a test
case is either pass or fail.
For example, a test case may confirm that an accounting database search properly
delivers the correct form or data. After a test case is created, it is organized
into test runs. This involves assigning one or more testers a number of test
cases within a certain time period.
Test cases define input data values, as well as lay out the strategic next
actions. This keeps laser focus on expected results. Test cases determine if
expectations are on target and help identify defects or errors.
As noted in the previous chapter, test cases must be envisioned in the planning
process. You need to define and understand expectations for the test case before
launching. Understand what precisely must be tested and know why that’s
important. In UAT testing, case names matter. They should connect cases to
reusable objects without creating confusing or unclear names. Next, organize
preconditions, attachments, and test data within the input stage.
Check and then double-check that test steps and instructions are concise and
descriptive. Test managers must also recognize that testers come from different
backgrounds. Each has a unique perspective and may not understand the jargon of
the UAT world. Education is key.
In case you haven’t noticed, organization is the key word when dealing with test
cases. Provide a central repository to create additional test cases. Many test
case teams make the mistake of using Excel or even Word to consolidate test
results. That’s a road to failure. Excel is not up to the task of managing test
cases for a variety of reasons. Avoid using it!
Test cases must also leverage production data to create an environment that
reflects the real world—a reproduction of what a real user might experience.
Users should be empowered to add comments, attachments (e.g., screenshots), and
employ other methods of actionable feedback. Give users as many conduits for
feedback as possible.
Chapter 5
Time to Launch: UAT Test Runs
If a test case is the vehicle that drives a UAT project, then a test run would
be the roadway. Test runs determine how test cases are tested, as well as when
and by whom. Test runs represent the opportunity to ask questions such as: Who
will test? Which cases will be driving down this specific road?
To continue the automotive metaphor, a test run not only paves the road for the
test case, but it also provides road signs and directs the case. It means your
testers are ready to step into the vehicle and travel a smooth road to the final
destination: UAT success. Grouping test runs into milestones allows the UAT team
to acknowledge vital events in the life of the project. Your team will then be
equipped to schedule sprints, releases, or iterations with organized test runs.
As your team considers both test-case creation and test-run operation, keep the
following tips in mind:
* Make sure the UAT provides a bird’s-eye view of all test runs, past and
present. A UAT tool such as TestMonitor will allow you to view progress of
each test run and keep track of all active and upcoming test runs, along with
the assigned testers.
* If your UAT tool includes a notifications function, you’ll be able to provide
constant communication to all project members, informing them of upcoming
test activities and planned test runs. TestMonitor offers this feature with
one click of a link.
* UAT tools must also allow the effortless duplication or rerunning of test
runs. TestMonitor boasts single-click functionality to duplicate test runs
and keep both testers and test cases on the right track. Test runs should be
scalable across any relevant device operating system, including Windows, Mac,
iOS, and Android.
* Editing a huge quantity of test runs should be a breeze. A world-class UAT
tool will allow you to select multiple test runs and easily change scheduling
by week or month, or schedule runs to expire on a specific date.
Chapter 6
UAT Results: The Right Stuff
Now that you’ve taken the time to execute amazing UAT planning and design
strategies and complete the process with razor-sharp test runs, it’s time to
“take the cake out of the oven (in baking parlance) and see how it tastes! In
other words, it’s time to examine the results.
Next-level UAT tools empower your team to track results with a superlative
reporting function that captures “the good, the bad and the ugly (or buggy).”
The platform should allow managers to track the workload of your entire team’s
progress reports for test runs, test cases and issues.
With the right tool, users discover it’s easy to report findings with an
intuitive test registration function. That, in turn, allows them to report
results within a few minutes. A warning: unless the UAT tool includes powerful
filter options for reports, your project is in danger of collapsing under the
weight of poor communication. For example, your team should be able to filter
based on defined requirements and risks or planned milestones.
"With the right tool, users discover it’s easy to report findings with an
intuitive test registration function."
Your design should deploy integrated reports that allow your team to easily view
traceability, progress and coverage reports, as well as issue reports per
status, impact, category, priority or organization.
Bugs are inevitable and the best UAT tools transform your management process
into bug tracking superheroes. Your team then unearths those pesky bugs before
the end user. Your UAT tool, then, should relentlessly track problems and inform
your team of status impact at a glance.
Solutions that offer an integrated bug tracking solution will equip managers to
handle all problems immediately. In addition, such a solution links with
external players: Zapier, Jira, Topdesk, DoneDone, Asana, DevOps or Mantis.
Chapter 7
UAT Sign-Off Sheet
Once your team has finalized plans, cases, and design, and deployed all aspects
of the UAT toolkit, it’s time to deploy a sign-off sheet. This literally keeps
all team members on the same page and ensures that each step has been executed,
checked, and approved by managers.
A complete sign-off sheet will let the team know the project’s status is “fit
for purpose for the business area.” It also means all defects are resolved and
the test manager recommends acceptance of the product so that it can be
implemented by the project manager.
There is no secret recipe for the perfect UAT sign-off sheet—you have a variety
of layouts to choose from. However, a quality UAT tool will help populate a
data-driven, visual sheet that provides a detailed yet strategic view of the
process to the entire team.
A proper sign-off sheet should include:
* A way to accept the new product as it is
* Documentation of responsibility for the changes introduced with the new
product
* Documentation of responsibility showing all test cases that have been passed
or failed by users
* Acknowledgment that any functions may not work as expected, but that
workarounds are sufficient
* Acknowledgment of any defects not finished before product deployment
Chapter 8
Using UAT Templates
As important as a superstar UAT tool may be, creating and managing an actionable
UAT testing template is also vital. Default UAT testing templates should reflect
the real-world environment that is dependent on the product’s context. Once test
cases have been created, your team will need an understandable way to present
the project to the testers so that the results are readily registered.
Templates allow your team to create and manage reusable project blueprints.
Templates may be deployed as many times as needed.
A quality UAT tool includes the ability to build an extensive library of project
templates that populate requirements, risks, test suites, and test cases. Test
templates provide blueprints for the test strategies, objectives, schedules,
estimations, and deliverables, as well as needed UAT resources.
A template could include a single requirement working with an entire,
ready-to-use project setup (test cases and test runs included). UAT solutions,
such as TestMonitor, provide easy-to-use templates that allow you to focus on
tester assignment and successful test runs with little to no fuss.
A well-designed template provides a test manager with a monitored and controlled
method that can be scaled for collaboration with QA managers and test users.
RESOURCES
4 Tips for A Winning UAT Testing Template
Read More
Chapter 9
The Home Stretch
Test management tools, such as TestMonitor, will provide next-level competency
across the entire UAT project. Leveraging your toolkit in the best manner
possible requires careful consideration of the overall UAT plan, as well as open
communication across the team.
What are the benchmarks of a top-quality UAT tool? Tools that optimize the
entire UAT process will deploy test cases, requirement/risk management, test
runs, results analysis, and issues management. The best UAT tools offer several
test runs and milestone cloning, as well as comprehensive result tracking, smart
reporting, filter and visualization options, intuitive user integration, and
third-party integration for formats such as Jira, DevOps, and Slack.
A final or supplementary consideration in executing UAT testing for your new
project, app, or renovation includes understanding Agile and DevOps.
"Tools that optimize the entire UAT process will deploy test cases,
requirement/risk management, test runs, results analysis, and issues
management."
DEVOPS AND AGILE
The best UAT tools deploy a testing approach that incorporates every key step of
the process, from defining, designing, planning, and executing to tracking test
results, resolving issues, and reporting. TestMonitor equips test and QA
managers with tools that allow them to intentionally coach teams, while focusing
on strategic goals within an Agile environment. As one client noted, our
platform is an “easy-to-use test tool enhancing collaboration between end users
and IT technicians.”
TestMonitor can easily connect your project to any DevOps project. At its best,
keeps processes operational—fixing issues, collecting product wishes and
planning regression tests. A UAT tool with superior integrated issue management,
like TestMonitor, integrates perfectly into the goals of DevOps—issue creation,
new test case design and assurance of “green” regression tests.
When it comes to Azure DevOps and Jira Agile projects, TestMonitor’s milestones
can be deployed to plan tests at the end of every sprint.
END OF THE JOURNEY!
And that’s the UAT journey! It’s really simple: Realize you and your team can do
it. Plan your work and work your plan. Choose industry-leading UAT tools. Deploy
proper templates and sign-off sheets. Sound easy? Of course, it’s not quite that
simple, but with a partner like TestMonitor, your UAT will be poised for amazing
success.
TestMonitor is recognized as an industry leader in manual software testing,
offering clients a peak experience in designing, planning, creating, and
monitoring every vital aspect of the testing process.
TestMonitor’s UAT toolkit embraces next-level design principles that result in a
consistent, streamlined testing process. That, in turn, produces actionable
analysis, results management, and reporting, while intuitively tracking bugs and
problems.
Are you ready to make the journey? TestMonitor offers a variety of resources for
those considering the fulfilling and useful journey to UAT testing perfection.
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
* Chapter 1
* Chapter 2
* Chapter 3
* Chapter 4
* Chapter 5
* Chapter 6
* Chapter 7
* Chapter 8
* Chapter 9
The Complete Guide to Next-Level User Acceptance Testing
Download PDF
* CHAPTER 1
UAT: The Journey Begins
VIEW CHAPTER 1
* CHAPTER 2
Plan to Succeed
VIEW CHAPTER 2
* CHAPTER 3
Choose the Best UAT Tools
VIEW CHAPTER 3
* CHAPTER 4
Designing a Winning UAT
VIEW CHAPTER 4
* CHAPTER 5
Time to Launch: UAT Test Runs
VIEW CHAPTER 5
* CHAPTER 6
UAT Results: The Right Stuff
VIEW CHAPTER 6
* CHAPTER 7
UAT Sign-Off Sheet
VIEW CHAPTER 7
* CHAPTER 8
Using UAT Templates
VIEW CHAPTER 8
* CHAPTER 9
The Home Stretch
VIEW CHAPTER 9
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