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Susan Eisen Fine Jewelry & Watches

Do you need help? Please call us at (915) 584-0022.

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El Paso Store  (915) 584-0022
Open Tuesday - Saturday

Austin Office   (888) 543-3824
Open By Appointment


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Crazy About Jewelry Radio Saturdays at 12:30 pm
on KTSM 690 AM

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 * Eisen Design
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SERVICES


Accredited Gem Lab
Appraisal Process
Coin Buying
Custom Design
Diamond Buying
Expert Witness
Gold & Silver Buying
Jewelry Appraisal
Jewelry Consignment
Jewelry Redesign
Jewelry Repair
Pocket Watches
Preowned Watches
Private Jewelry Consultation
Quality Control
Unusual Requests
Vintage Watches
Watch Repair  
WeddingRing Redesign  

Susan Eisen Fine Jewelry and Watches was founded by Susan Eisen in El Paso more
than 30 years ago. She is the only Master Gemologist Appraiser® ASA in El Paso
(one of only four in Texas and one of 44 in the United States as of January
2014), a credential earned from the American Society of Appraisers.

She specializes in diamond replacement and resetting, jewelry and art appraising
for various functions, jewelry redesign, coin appraisals, and watch repair and
refurbishment. More information regarding the services offered at Susan Eisen
Fine Jewelry and Watches can be found by clicking on the links in the sidebar on
the right of this page.

Eisen has been a frequent winner of El Paso's What's Up magazine's "Best Bling,”
as well as the Small Business Association's Small Businessperson of the Year.



JEWELRY MAKEOVER

 * Redesign: Recycle Your Jewelry by taking existing jewelry, such as wedding
   rings and family heirlooms, and redesigning the piece into something new
 * Makeover: Turn a pendant, necklace, earrings, and/or rings into new pieces of
   jewelry. Turn a ring into a pendant; an old pair of earrings into a new ring!
 * Custom Designs: Want a ring, necklace, pair of earrings, or other piece of
   jewelry that is 100% original? We can work with you to design a piece that is
   completely your own and one-of-a-kind.
 * Clean & Repair: Bring in your most used and cherished jewelry to be cleaned,
   repaired, or stones remounted and have them looking like the day you
   purchased them.  

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 APPRAISAL SERVICES 

 * IRS Estate Tax: Estates worth over $5,000,000 involving taxes owed on fine
   jewelry and art.
 * IRS Gift Tax: Determining charitable donation deductions.
 * Charitable Donations: Valuation of charitable gifts of jewelry and art given
   to organizations in lieu of cash.
 * Heir Distribution & Estate Inventory: Valuation of jewelry and art for
   equitable distribution & inventory.
 * Divorce: Value of existing jewelry and art inventory in a couple's community
   estate.
 * Liquidation: Established forced and orderly liquidation values for various
   purposes.
 * Collateral: Pre-loan valuation to justify loan limits.
 * Investment Gemstones: Confirmation of values implied in gemstone purchases
   made by mail-order from investment companies not in the jewelry retail
   business.
 * Appraisal Review: Reviewing current & previous appraisals done by others and
   used by consumers for various reasons.

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CONSUMER SERVICES
 * Barter: Valuation of jewelry and art items traded in a transaction.
 * Gem Identification: Determination of gemstone type and quality.
 * Inventory History: Assistance in establishing a method to keep information on
   jewelry and art including purchase price, historical data, provenance, and
   proposed heirs.
 * Jewelry & Art Estate Planning: Assisting in the equitable distribution to
   heirs of family jewelry before or after death.
 * Jewelry & Art & Diamond Liquidation Options: Finding the most lucrative way
   to liquidate jewelry and diamonds including outright sale, consignment,
   auction, or brokerage.
 * Jewelry & Art Maintenance: Recommendations regarding purchase, variety, care,
   storage, and usage of jewelry and art.
 * Jewelry & Art Recycling: Consultation regarding optimally redesigning older,
   non-desired jewelry and art into fresh, updated designs.
 * Jewelry & Art Restoration: Using modern day methods to restore antique &
   period jewelry and art to its original condition.
 * Quality of Manufactured Jewelry & Art: Assessing the quality of custom made
   or manufactured jewelry and art. 

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 INSURANCE

 * Insurance Coverage: Valuation required for personal articles floater.
 * Insurance Fraud: Confirmation of appraised value for lost, stolen, or damaged
   items.
 * Moving & Freight Losses: Evaluation of losses or damages occurring during
   moving or shipping of jewelry and art with private companies including UPS,
   Federal Express, or USPO. 

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 LAW ENFORCEMENT

 * Confiscated Goods: Fair market value of goods legally confiscated by
   governmental law enforcement agencies.
 * Import Duties & Taxes: Evaluation for determination of import and export
   duties.
 * Jewelry & Art Theft Investigation: Expertise in consultations with
   investigative agencies including government, insurance providers, private
   corporations & non-profit organizations for positive identification of stolen
   jewelry and art.  

--------------------------------------------------------------------------------

 LEGAL

 * Consumer Fraud: Verification of post sale value, price, quality, and gemstone
   identification.
 * Product Liability, Standards, and Craftmanship: Evaluation of methods and
   quality of jewelry and art construction and fabrication.
 * Bankruptcy: Valuation of jewelry and art owned by parties declaring
   bankruptcy. 

--------------------------------------------------------------------------------

 NON-PROFIT 

 * Museum Collections: Recommendations regarding acquisitions, case displays,
   security, and liquidation of jewelry and art gifts and existing jewelry and
   art collections. 

--------------------------------------------------------------------------------

 CLIENTS INCLUDE:

 * FBI
 * DEA
 * US Marshall Service
 * International Revenue Service
 * Weststar Bank Trust Department
 * Major El Paso Law Firms

--------------------------------------------------------------------------------

 PROFESSIONAL WRITING 

 * Certified Sales Associate Course, "Precious Metals", American Gem Society
 * Certified Sales Associate Course, "Karatage", American Gem Society (national
   course for jewelry associates containing advanced product knowledge), 1995.
 * "Closed Circuit TV...Not Just for Security", Jeweler's Circular Keystone
   Magazine, 1995.
 * "Should Your Customer Know if it's a Used Diamond?", Jeweler's Circular
   Keystone Magazine, December, 1995.
 * "Are Your Appraisals Taxable?", ASA Personal Property Journal, Summer, 1995.
 * Federal Trade Commission "Guides for The Jewelry Industry", Federal Register,
   1996, 2005, 2012 
 * "Buying Jewelry", Council of Better Business Bureaus (national pamphlet for
   consumers to be distributed nationwide to all BBBs), 1998.
 * "Crazy About Jewelry! The Expert Guide to Buying, Selling and Caring for Your
   Jewelry!" by Susan Eisen, MGA, ASA, GG, ISA, CGA, book, 2007. Full Circle
   Publishing.
 * "What You Should Know Before You Buy Gems, Jewelry and Watches Overseas: A
   Guide For the Military Being Deployed," by Susan Eisen, MGA, ASA, GG, ISA,
   CGA, brochure, 2009.
 * "The Myth of the Million Dollar Dish-Rag: An Effective and Powerful Plan to
   Avoid a Family Inheritance Battle After You Die," by Susan Eisen, GG, ASA,
   MGA, CGA, 2011. Full Circle Publishing. 

--------------------------------------------------------------------------------

 NATIONAL AFFILIATIONS

 * Committee Member & Officer, International Gems & Jewelry Committee, American
   Society of Appraisers
 * Member, National Ethics Committee
 * Member, National Education Committee
 * Chair, National Consumer Education Sub Committee, American Gem Society
 * National Board of Directors, Council of Better Business Bureaus
 * National Retail Advisor Focus Group, Gem Magazine
 * Member, National Board of Directors, Jewelers Vigilance Committee 

--------------------------------------------------------------------------------

 NATIONAL PRESENTATIONS

 * National Panelist, "Ethics", American Gem Society Conclave, Dallas
 * National Panelist, "A Jeweler's Forum: Everything Some People Don't Want To
   Know about Honesty", Jeweler's Circular Keystone Magazine, Jewelry Expo, Las
   Vegas
 * Seminar Instructor, Manufacturing Jewelers and Silversmiths of America Expo,
   "Repairing Costume Jewelry", Providence
 * Seminar Speaker, "Knowing Your Customers", National Jeweler Magazine Jewelry
   Expo, Las Vegas.
 * Seminar Speaker, "Designer Jewelry - On the Road to Success", JCK
   International Show, Las Vegas. 

--------------------------------------------------------------------------------

 CONSUMER ARTICLES  

 * "Appraisals Are For The Birds"
 * "Professional tips"
 * "Investing in Diamonds"
 * "Attorney To The Rescue Saves Thousands in Taxes"
 * "Beware ... Consumer Fraud"


SERVICES

 * Art Appraisal
 * Accredited Gem Lab
 * Appraisal Process
 * Clock Repair
 * Coin Buying and Appraisals
 * Diamond Buying
 * Eye Glass Repair
 * Expert Witness
 * Gold & Silver Buying
 * Jewelry Appraisal
 * Jewelry Consignment
 * Jewelry Insurance
 * Jewelry Redesign
 * Jewelry Repair
 * Insurance Claim Consultant
 * Lost Jewelry Form
 * Found Jewelry Form
 * Pocket watches
 * Pre-owned Watches
 * Private Jewelry Consultation
 * Quality Control
 * Sell Your Jewelry
 * Unusual Requests
 * Vintage Watches
 * Watch Repair
 * Wedding Ring Redesign
 * Jewelry and Watch Repair Guide
 * Bracelets Guide
 * Necklaces Guide

 * Art Appraisal
 * Accredited Gem Lab
 * Appraisal Process
 * Clock Repair
 * Coin Buying and Appraisals
 * Diamond Buying
 * Eye Glass Repair
 * Expert Witness
 * Gold & Silver Buying
 * Jewelry Appraisal
 * Jewelry Consignment
 * Jewelry Insurance
 * Jewelry Redesign
 * Jewelry Repair
 * Insurance Claim Consultant
 * Lost Jewelry Form
 * Found Jewelry Form
 * Pocket watches
 * Pre-owned Watches
 * Private Jewelry Consultation
 * Quality Control
 * Sell Your Jewelry
 * Unusual Requests
 * Vintage Watches
 * Watch Repair
 * Wedding Ring Redesign
 * Jewelry and Watch Repair Guide
 * Bracelets Guide
 * Necklaces Guide



WE ARE HERE TO ADVISE YOU.

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El Paso Showroom, 5857 N. Mesa, Ste. 19, El Paso, TX 79912  |  Tuesday -
Saturday 10 am to 6 pm |  Sunday - Monday by appointment

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