URL: https://support.arcinformatique.ca/
Submission: On July 13 via automatic, source certstream-suspicious — Scanned from CA

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 12 HTTP transactions. The main IP is 66.70.154.65, located in Canada and belongs to OVH, FR. The main domain is support.arcinformatique.ca.
TLS certificate: Issued by R11 on July 13th 2024. Valid for: 3 months.
This is the only time support.arcinformatique.ca was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
12 66.70.154.65 16276 (OVH)
12 1
Apex Domain
Subdomains
Transfer
12 arcinformatique.ca
support.arcinformatique.ca
212 KB
12 1
Domain Requested by
12 support.arcinformatique.ca support.arcinformatique.ca
12 1

This site contains links to these domains. Also see Links.

Domain
www.hesk.com
www.sysaid.com
Subject Issuer Validity Valid
support.arcinformatique.ca
R11
2024-07-13 -
2024-10-11
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.arcinformatique.ca/
Frame ID: 008290705CF0D3934315AB6492560D26
Requests: 12 HTTP requests in this frame

Screenshot

Page Title

Help Desk

Detected technologies

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

12
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

212 kB
Transfer

422 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

12 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.arcinformatique.ca/
5 KB
2 KB
Document
General
Full URL
https://support.arcinformatique.ca/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
72ab1dbab641509b96cd9a35d096e1246996b2e7929558c3a2e5b30d80435d78
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sat, 13 Jul 2024 03:15:12 GMT
server
nginx
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
app.css
support.arcinformatique.ca/theme/hesk3/customer/css/
121 KB
17 KB
Stylesheet
General
Full URL
https://support.arcinformatique.ca/theme/hesk3/customer/css/app.css?3.4.3
Requested by
Host: support.arcinformatique.ca
URL: https://support.arcinformatique.ca/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
7f600d77630628bca07f5ec1aaf369794a7340a9d0fec334c963ace74839eeb4

Request headers

Referer
https://support.arcinformatique.ca/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
content-encoding
gzip
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
etag
W/"6552819f-1e31f"
vary
Accept-Encoding
content-type
text/css
jquery-3.5.1.min.js
support.arcinformatique.ca/theme/hesk3/customer/js/
87 KB
30 KB
Script
General
Full URL
https://support.arcinformatique.ca/theme/hesk3/customer/js/jquery-3.5.1.min.js
Requested by
Host: support.arcinformatique.ca
URL: https://support.arcinformatique.ca/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d

Request headers

Referer
https://support.arcinformatique.ca/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
content-encoding
gzip
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
etag
W/"6552819f-15d84"
vary
Accept-Encoding
content-type
application/javascript
hesk_functions.js
support.arcinformatique.ca/theme/hesk3/customer/js/
6 KB
2 KB
Script
General
Full URL
https://support.arcinformatique.ca/theme/hesk3/customer/js/hesk_functions.js?3.4.3
Requested by
Host: support.arcinformatique.ca
URL: https://support.arcinformatique.ca/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
bbfd1027af9b55d678a54249943b32e27d1a44a952edccc9f6c48ade2a2bd50b

Request headers

Referer
https://support.arcinformatique.ca/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
content-encoding
gzip
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
etag
W/"6552819f-17dc"
vary
Accept-Encoding
content-type
application/javascript
svg4everybody.min.js
support.arcinformatique.ca/theme/hesk3/customer/js/
2 KB
1 KB
Script
General
Full URL
https://support.arcinformatique.ca/theme/hesk3/customer/js/svg4everybody.min.js
Requested by
Host: support.arcinformatique.ca
URL: https://support.arcinformatique.ca/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
f307e0f5c201925f85e1a5b765cefe112a339997b5c3391903e04406fea1660f

Request headers

Referer
https://support.arcinformatique.ca/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
content-encoding
gzip
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
etag
W/"6552819f-797"
vary
Accept-Encoding
content-type
application/javascript
selectize.min.js
support.arcinformatique.ca/theme/hesk3/customer/js/
45 KB
16 KB
Script
General
Full URL
https://support.arcinformatique.ca/theme/hesk3/customer/js/selectize.min.js
Requested by
Host: support.arcinformatique.ca
URL: https://support.arcinformatique.ca/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
e469a18d0d4ab7d670abd91e335c3ac189750c8d0d1f163e6e754588f9904d0d

Request headers

Referer
https://support.arcinformatique.ca/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
content-encoding
gzip
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
etag
W/"6552819f-b334"
vary
Accept-Encoding
content-type
application/javascript
app.js
support.arcinformatique.ca/theme/hesk3/customer/js/
16 KB
4 KB
Script
General
Full URL
https://support.arcinformatique.ca/theme/hesk3/customer/js/app.js?3.4.3
Requested by
Host: support.arcinformatique.ca
URL: https://support.arcinformatique.ca/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
6ae4fc15a03eb7bf6e949c7d40165e6651fdf5e8b3b64d563133a6b305526981

Request headers

Referer
https://support.arcinformatique.ca/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
content-encoding
gzip
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
etag
W/"6552819f-40dd"
vary
Accept-Encoding
content-type
application/javascript
sprite.svg
support.arcinformatique.ca/theme/hesk3/customer/img/
39 KB
39 KB
Other
General
Full URL
https://support.arcinformatique.ca/theme/hesk3/customer/img/sprite.svg
Requested by
Host: support.arcinformatique.ca
URL: https://support.arcinformatique.ca/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Request headers

Referer
https://support.arcinformatique.ca/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
accept-ranges
bytes
etag
"6552819f-9af5"
content-length
39669
content-type
image/svg+xml
Lato-Bold.woff2
support.arcinformatique.ca/theme/hesk3/customer/fonts/
27 KB
27 KB
Font
General
Full URL
https://support.arcinformatique.ca/theme/hesk3/customer/fonts/Lato-Bold.woff2
Requested by
Host: support.arcinformatique.ca
URL: https://support.arcinformatique.ca/theme/hesk3/customer/css/app.css?3.4.3
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
9693cb63552b6ea7bb93159b811c0ed73b57054272e2389bcf07e160e893674e

Request headers

Referer
https://support.arcinformatique.ca/theme/hesk3/customer/css/app.css?3.4.3
Origin
https://support.arcinformatique.ca
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
accept-ranges
bytes
etag
"6552819f-6c5c"
content-length
27740
content-type
font/woff2
Lato-Regular.woff2
support.arcinformatique.ca/theme/hesk3/customer/fonts/
28 KB
28 KB
Font
General
Full URL
https://support.arcinformatique.ca/theme/hesk3/customer/fonts/Lato-Regular.woff2
Requested by
Host: support.arcinformatique.ca
URL: https://support.arcinformatique.ca/theme/hesk3/customer/css/app.css?3.4.3
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
d3ce08d1ad38e4bc3edfe29d4f790d2c4cd9fd6389ec6493bb7ff6cea28091f9

Request headers

Referer
https://support.arcinformatique.ca/theme/hesk3/customer/css/app.css?3.4.3
Origin
https://support.arcinformatique.ca
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
accept-ranges
bytes
etag
"6552819f-6ea8"
content-length
28328
content-type
font/woff2
sprite.svg
support.arcinformatique.ca/img/
39 KB
39 KB
Other
General
Full URL
https://support.arcinformatique.ca/img/sprite.svg
Requested by
Host: support.arcinformatique.ca
URL: https://support.arcinformatique.ca/theme/hesk3/customer/js/jquery-3.5.1.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Request headers

Referer
https://support.arcinformatique.ca/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
accept-ranges
bytes
etag
"6552819f-9af5"
content-length
39669
content-type
image/svg+xml
favicon.ico
support.arcinformatique.ca/img/favicon/
7 KB
7 KB
Other
General
Full URL
https://support.arcinformatique.ca/img/favicon/favicon.ico
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
66.70.154.65 , Canada, ASN16276 (OVH, FR),
Reverse DNS
ip65.ip-66-70-154.net
Software
nginx /
Resource Hash
ef0a370cc3ae82d53ba5be5fb52722f599b7b82781d6cbf6833da8e88fba8e13

Request headers

Referer
https://support.arcinformatique.ca/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 13 Jul 2024 03:15:12 GMT
last-modified
Mon, 13 Nov 2023 20:05:51 GMT
server
nginx
accept-ranges
bytes
etag
"6552819f-1cee"
content-length
7406
content-type
image/x-icon

Verdicts & Comments Add Verdict or Comment

11 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $ function| jQuery object| HESK_FUNCTIONS function| outputAttachmentIdHolder function| removeAttachment function| svg4everybody function| Sifter object| MicroPlugin function| Selectize function| escapeHtml function| dropdownSelectRender

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN