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BOEING SLAMMED FOR REFUSING TO TURN OVER RECORDS ABOUT ALASKA AIRLINES BLOWOUT:
‘UTTERLY UNACCEPTABLE’
By
Associated Press
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Published March 6, 2024
Updated March 6, 2024, 3:30 p.m. ET
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Boeing and the National Transportation Safety Board argued Wednesday over
whether the company has cooperated with investigators looking into the blowout
of a door-plug panel on one of its planes during a flight in January.
The safety board’s chair, Jennifer Homendy, told a Senate Committee that for two
months Boeing repeatedly refused to identify employees who work on door panels
on Boeing 737s. Investigators want to interview them.
Homendy also said the company has failed to provide documentation about a repair
job that included removing and reinstalling the panel on the Alaska Airlines
Boeing 737 Max 9 that suffered the blowout — or even whether Boeing kept
records.
“It’s absurd that two months later we don’t have that,” Homendy said. “Without
that information, that raises concerns about quality assurance, quality
management, safety management systems” at Boeing.
3
“It’s absurd that two months later we don’t have that,” Jennifer Homendy, chair
of the National Transportation Safety Board, said. Getty Images
Shortly after the Senate hearing ended, Boeing responded that it gave the NTSB
the names of all employees who work on 737 doors — and had previously shared
some of them with investigators.
“Early in the investigation, we provided the NTSB with names of Boeing
employees, including door specialists, who we believed would have relevant
information,” a company spokesman said in a statement. “We have now provided the
full list of individuals on the 737 door team, in response to a recent request.”
NTSB fired back, saying that Homendy “stands behind her accurate testimony” to
the Senate Commerce Committee.
It is still not clear whether Boeing kept records about who removed the plug — a
panel that takes the place of extra emergency doors when those doors are not
required — on the Alaska plane last September.
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“If the door plug removal was undocumented there would be no documentation to
share,” Boeing said.
Boeing has been under increasing scrutiny since the Jan. 5 incident in which a
panel that plugged a space left for an extra emergency door blew off an Alaska
Airlines Max 9. Pilots were able to land safely, and there were no injuries.
In a preliminary report last month, the NTSB said four bolts that help keep the
door plug in place were missing after the panel was removed so workers could
repair nearby damaged rivets last September.
3
Boeing has been under increasing scrutiny since the Jan. 5 incident in which a
panel that plugged a space left for an extra emergency door blew off an Alaska
Airlines Max 9. via REUTERS
The rivet repairs were done by contractors working for Boeing supplier Spirit
AeroSystems, but the NTSB still does not know who removed and replaced the door
panel, Homendy said Wednesday.
Homendy said Boeing has a 25-member team led by a manager, but Boeing has
declined repeated requests for their names so they can be interviewed by
investigators. The manager of the team is on medical leave and unavailable, and
security-camera footage that might have shown who removed the panel was erased
and recorded over 30 days later, she said.
Lawmakers seemed stunned.
“That is utterly unacceptable,” said Sen. Ted Cruz (R-Texas).
3
Homendy said Boeing has a 25-member team led by a manager, but Boeing has
declined repeated requests for their names so they can be interviewed by
investigators. REUTERS
Sen. Edward Markey (D-Mass.) accused Boeing of failing to emphasize safety,
which “endangered the lives of the 180 passengers and crew aboard the Alaska
Airlines flight.”
Sen. Maria Cantwell (D-Wash.) said she will ask Boeing to cooperate with the
NTSB. Cantwell, who represents the state where Max jetliners are assembled,
noted that the company is a leading US exporter and major defense contractor.
“We need to get this right,” she said. “We need to help with the investigation
so we can find out what in our system needs to be improved.”
46
What do you think? Post a comment.
The Federal Aviation Administration recently gave Boeing 90 days to say how it
will respond to quality-control issues raised by the agency and a panel of
industry and government experts.
The panel found problems in Boeing’s safety culture despite improvements made
after two Max 8 jets crashed in 2018 and 2019, killing 346 people.
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Filed under
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“It’s absurd that two months later we don’t have that,” Jennifer Homendy, chair
of the National Transportation Safety Board, said. Getty Images
Boeing has been under increasing scrutiny since the Jan. 5 incident in which a
panel that plugged a space left for an extra emergency door blew off an Alaska
Airlines Max 9. via REUTERS
Homendy said Boeing has a 25-member team led by a manager, but Boeing has
declined repeated requests for their names so they can be interviewed by
investigators. REUTERS
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