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support.producttalk.org Open in urlscan Pro
54.156.195.248  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.producttalk.org/
Submission: On August 17 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 54.156.195.248, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.producttalk.org.
TLS certificate: Issued by R11 on August 17th 2024. Valid for: 3 months.
This is the only time support.producttalk.org was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.156.195.248 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
2 18.244.20.134 16509 (AMAZON-02)
3 65.9.86.18 16509 (AMAZON-02)
2 13.32.23.12 16509 (AMAZON-02)
10 5
1    54.156.195.248 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-156-195-248.compute-1.amazonaws.com
support.producttalk.org
2    2600:9000:2646:7200:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)
d3eto7onm69fcz.cloudfront.net
2    18.244.20.134 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-20-134.fra56.r.cloudfront.net
d33v4339jhl8k0.cloudfront.net
3    65.9.86.18 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-86-18.ams1.r.cloudfront.net
beacon-v2.helpscout.net
2    13.32.23.12 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-23-12.fra56.r.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
Domain Requested by
3 beacon-v2.helpscout.net support.producttalk.org
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net support.producttalk.org
2 d3eto7onm69fcz.cloudfront.net support.producttalk.org
1 support.producttalk.org
10 5

This site contains links to these domains. Also see Links.

Domain
producttalk.org
www.helpscout.com
Subject Issuer Validity Valid
support.producttalk.org
R11		 2024-08-17 -
2024-11-15		 3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2023-10-10 -
2024-09-19		 a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03		 2024-03-18 -
2025-04-15		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.producttalk.org/
Frame ID: 6D2C0E188662D7244D65CFED1B8E1232
Requests: 9 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Product Talk Knowledge Base

Page Statistics

10
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

290 kB
Transfer

352 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.producttalk.org/ 		11 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.producttalk.org/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.156.195.248 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-156-195-248.compute-1.amazonaws.com
Software
openresty /
Resource Hash
6c362883874c7c3391ed0b03b0810e0e1065dc635ad90aa6af96b7eb7b9aeff5

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Sat, 17 Aug 2024 11:27:47 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1720904627061.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		114 KB
115 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1720904627061.css
Requested by
Host: support.producttalk.org
URL: https://support.producttalk.org/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:7200:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.producttalk.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sat, 17 Aug 2024 11:09:46 GMT
via
1.1 bc841916063a49c638b48e73f77a28e8.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1090
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
ppsj2TkXH5Vbtog7RstIJOcuPJGDe4uzYRwM9LOpnIyZevYm6K3Mmw==
Product-Talk-Logo.png
d33v4339jhl8k0.cloudfront.net/docs/assets/65302202f58db5760db95e09/images/65315b6b234cd75251327bd1/ 		8 KB
9 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/65302202f58db5760db95e09/images/65315b6b234cd75251327bd1/Product-Talk-Logo.png
Requested by
Host: support.producttalk.org
URL: https://support.producttalk.org/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.134 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-134.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2eedae230a929d915344201e9f7efb9ce4b940fe36fb992dc9f7c8e82b2d3e22

Request headers

Referer
https://support.producttalk.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 17 Aug 2024 11:27:48 GMT
via
1.1 ee56c180ebc0f0d7092e692f115e2808.cloudfront.net (CloudFront)
last-modified
Thu, 19 Oct 2023 16:38:04 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
etag
"1d6d31e686027ecc3f9d82757241ec90"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
8459
x-amz-cf-id
Avlca6SNL3EG7TnBlsJ0FVedtqtLfLDZThHMo46wWctlZGhUl-ghKg==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		116 KB
116 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.producttalk.org
URL: https://support.producttalk.org/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:7200:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.producttalk.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sat, 17 Aug 2024 11:18:18 GMT
via
1.1 bc841916063a49c638b48e73f77a28e8.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
569
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
Y6TrDYIdQpKNxCY2S0bYZUaDPDIL1q2ao0fky89eJNxOMSjCqPRhIA==
/
beacon-v2.helpscout.net/ 		372 B
868 B 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.producttalk.org
URL: https://support.producttalk.org/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.86.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-86-18.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b3aa0a2be221ed4bd4261bca01e693e01671799f1564331820802da24d8abd67
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.producttalk.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 17 Aug 2024 11:27:24 GMT
content-encoding
gzip
via
1.1 a31e887359e681523a84a0d401a4fe7c.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
AMS1-C1
age
48
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
285
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:02 GMT
server
AmazonS3
etag
"cc8868e9d6b32b7134baca01938a16bd"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
6IA-SBX0macDaqi4ILLyfoLA_1VTx2ofuMWeymIFmC45kU3VDRsXqw==
favicon.png
d33v4339jhl8k0.cloudfront.net/docs/assets/65302202f58db5760db95e09/images/653159a0234cd75251327bce/ 		793 B
1 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/65302202f58db5760db95e09/images/653159a0234cd75251327bce/favicon.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.134 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-134.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c1690286a49728139d1fe2eaa2a5ba6df1134a9f3fc3f288a5f1841951ed42a9

Request headers

Referer
https://support.producttalk.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 17 Aug 2024 11:27:49 GMT
via
1.1 ee56c180ebc0f0d7092e692f115e2808.cloudfront.net (CloudFront)
last-modified
Thu, 19 Oct 2023 16:30:25 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
etag
"e1fc0aff96423087e520f14d5be15248"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
793
x-amz-cf-id
O7ZQqL4jP0CWTK-OzEyR3hfe2osO9hvAFNc5EqGeS2TQwbpzdvVuVQ==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/ 		62 KB
23 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.86.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-86-18.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.producttalk.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 17 Aug 2024 09:47:53 GMT
content-encoding
gzip
via
1.1 a31e887359e681523a84a0d401a4fe7c.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
AMS1-C1
age
5995
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:03 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
s0d6B06nGZd3xKt9bk0CzXFlOa9XFociBb3G0CUdbAM0lTFC1H4XNQ==
main.b821c34c.js
beacon-v2.helpscout.net/static/js/ 		31 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/main.b821c34c.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.86.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-86-18.ams1.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c175270f721e38a17ccccfff42901ef89f45e14c3d406bc5e0ea7e50e4d0fc62
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.producttalk.org/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 17 Aug 2024 09:48:00 GMT
content-encoding
gzip
via
1.1 a31e887359e681523a84a0d401a4fe7c.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
AMS1-C1
age
5988
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12423
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:03 GMT
server
AmazonS3
etag
"ec530aa4fa8340916aebbc769cc88894"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
iC0lHl7yp2eLA_LVuClWWIsDmFpmfooVAqVSUAST1eQmbQcqe0HUoQ==
d8344635-8d73-432a-a9ef-14fbc5400748
d3hb14vkzrxvla.cloudfront.net/v1/ 		9 KB
9 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/d8344635-8d73-432a-a9ef-14fbc5400748
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
c95320d2c6bf79c62e8d3088b8169b176086530ac68fc1ebb96531d03324af9b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
3f3754a1-efa4-4372-9950-567f29968753
Helpscout-Release
2.2.212
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
6e40cc72-1b18-49a8-acb9-acdcf4a0738f
Referer
https://support.producttalk.org/
Beacon-Device-Instance-ID
27b9f870-11ef-404e-96d1-130bfde54ae6
Helpscout-Origin
Beacon-Embed

Response headers

date
Sat, 17 Aug 2024 11:27:48 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 2e4a0520ad8fe16707823b20e9441e08.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.producttalk.org
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
XK4FErPhSHoTTAmWptGDXV6nR1fZD11D0mrfTGG8EzkXE4BIKLzZww==
x-ratelimit-limit-chat-tokens-hour
25
d8344635-8d73-432a-a9ef-14fbc5400748
d3hb14vkzrxvla.cloudfront.net/v1/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/d8344635-8d73-432a-a9ef-14fbc5400748
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.producttalk.org
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.producttalk.org
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Sat, 17 Aug 2024 11:27:48 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 2e4a0520ad8fe16707823b20e9441e08.cloudfront.net (CloudFront)
x-amz-cf-id
RtS1wTsJoeN7sFjAR2G-FIGKgwZStW5n3dvgkCSiUBcsmc1P40Y-oQ==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.producttalk.org/ Name: PLAY_SESSION
Value: "d1f1563d578c3ef38c5e46011642efbaaeada366-siteId=65302202f58db5760db95e0a&hs.session.id=2voBpQWfA7Qi3f8VpPr3UveWwMHIPbJ7YFlIxYdYaVPMFpHs7e57Dni8GnmrcR6U&hs.session.exp=1723980467146"