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HACKERS ARE BREAKING INTO AND EMPTYING CASH APP ACCOUNTS


Multiple users of the hugely popular Cash App have reported hackers stealing
their funds, and fraudsters are selling access to accounts on the dark web.
by Joseph Cox
August 24, 2022, 1:49pm
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Image: NurPhoto/Contributor
Hacking. Disinformation. Surveillance. CYBER is Motherboard's podcast and
reporting on the dark underbelly of the internet.
See More →

Hackers are breaking into unsuspecting victims’ Cash App accounts, a massively
popular payment app, and stealing hundreds of dollars, according to victims
Motherboard spoke to. In one person’s case, they said, Cash App has not
reimbursed them for the stolen funds.

“It’s scary!” Liz Shelby, who said their son was a victim of the hacking, told
Motherboard in an online chat. “My son saved up some cash for a small vacation
with his grandma. We put it in his Cash App before he left. He called me on Aug.
9, and told me that his money was gone.”

Shelby said that after she looked at the account she found that someone else had
logged into it and sent themselves the money. Shelby said she’s been emailing
Cash App support, without success. 

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“I’m not getting anywhere and I’m sure my son will never get his money back,”
she added.

> Do you know anything else about Cash App, Venmo, or similar fraud? We'd love
> to hear from you. Using a non-work phone or computer, you can contact Joseph
> Cox securely on Signal on +44 20 8133 5190, Wickr on josephcox, or
> email joseph.cox@vice.com.

Cash App is one of the most popular payment services apps, with over 50 million
downloads from the Google Play Store. Cash App also gained some infamy for large
scale cash giveaways on social media. The app is owned by payment services
company Block, which was formerly known as Square. Jack Dorsey runs the company.

Marvis Herring, another target, told Motherboard that hackers attempted to steal
$1,400, in the form of two installments of $700. In those cases, Herring
believes his bank blocked the fraudulent transactions. 

Motherboard saw many other people reporting on social media that their Cash App
accounts had been compromised in some way.

Sign up for Motherboard’s daily newsletter for a regular dose of our original
reporting, plus behind-the-scenes content about our biggest stories.

“The main thing I thought was weird is that I went to change my account password
and there really isn't a password for Cash App accounts,” Herring added. When
users sign up to Cash App, they can use either an email address or a phone
number to open an account. After doing so, they receive a login code sent to
either of those.  

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On fraud websites, dark web marketplaces, and social media, multiple people
appear to be selling login details associated with Cash App accounts. Some of
these peoples’ listings specify that the logs contain the email address and
password for a linked email account. Some of the listings may be scams, but
those on the dark web marketplaces come from fraudsters who have received
positive feedback from alleged customers, according to the review system that is
common on such sites. One listing for hacked Cash App accounts said the vendor
has sold that specific item multiple times.

“Our Cashapp accounts are of the highest quality and we provide them at the most
competitive prices on the market today,” one listing reads. “Full Information
Presented Recently Compromised.” The listing says that buyers get the hacked
login credentials, the victim’s cookie file, and information such as what IP
address the victim used. This sort of information can be useful to fraudsters to
trick sites or apps into letting them log in as the user.

A screenshot of one of the Cash App account listings. Image: Motherboard.

The listing claimed that the hacked Cash App accounts can include between $1,000
and $5,000 in available balance. It is common for members of the fraud ecosystem
to fulfill different roles. Some focus on sourcing hacked accounts and then
selling them, while others work on effectively cashing them out. 

On its website, Cash App encourages users to make sure their linked email
address has two-factor authentication enabled. The app also has an extra feature
called Security Lock which means that each transfer requires the user to enter a
PIN.  

“Preventing fraud is critically important to Cash App. We continue to invest in
and bolster fraud-fighting resources by both increasing staffing and adopting
new technology. We are constantly improving systems and controls to help
prevent, detect, and report bad activity on the platform,” a Cash App
spokesperson told Motherboard in a statement. “For those who believe they have
fallen victim to an identity-theft or account take-over scams, we encourage them
to reach out to Cash App Support where we will review the account in question.
If deemed fraudulent, we will take the necessary action starting with account
closure and disablement of all applicable products.”

Fraudsters also appear to be offering Cash App accounts for another purpose:
laundering money. Motherboard found multiple listings on a dark web marketplace
offering these newly created and verified accounts. Cash App requires users to
verify their identity to use some features, and this can require them providing
their Social Security Number with the platform. These already verified accounts
will allow fraudsters to buy Bitcoin through the Cash App without having to
verify their identity, the listing suggests.

Subscribe to our cybersecurity podcast, CYBER. Subscribe to our new Twitch
channel.

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