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Effective URL: https://event.zendesk.com/cxtrends2024webinar/q4nl?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Qrtlynews_q423
Submission: On December 05 via api from US — Scanned from DE
Effective URL: https://event.zendesk.com/cxtrends2024webinar/q4nl?utm_source=eloqua&utm_medium=zendesk_email&utm_campaign=Qrtlynews_q423
Submission: On December 05 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
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<p>Inscription au webinar CX Trends</p>
</span></div>
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</span></label>
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<div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
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</span></label>
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<div class="sc-iGgWBj bCkRfA SuiField__current"><span class="sc-gsFSXq jbahEq SuiField__placeholder">Poste</span><input id="field-10" aria-labelledby="label-11" aria-describedby="described-by-12" class="SuiTextInput-input"
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</span></label>
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<div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
<div class="SuiDropdown SuiDropdown--full-width" data-qa="QuestionNode__country" data-field-name="country"><label id="label-21" class="sc-imWYAI fAJxFa SuiLabel"><span class="sc-kOPcWz eVnBED">
<p>Pays <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
</span></label>
<div id="described-by-19" class="sc-eqUAAy eMyXeq SuiHelperText"></div>
<div class="SuiDropdown__select"><select aria-labelledby="label-21" aria-required="true" aria-describedby="described-by-19" aria-invalid="false" class="SuiDropdown__select--mobile">
<option value="" hidden=""></option>
<option disabled="" hidden="" value="">Pays</option>
<option value="France">France</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Aland Islands">Aland Islands</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Anguilla">Anguilla</option>
<option value="Antarctica">Antarctica</option>
<option value="Antigua and Barbuda">Antigua and Barbuda</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Aruba">Aruba</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="Bahamas">Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Benin">Benin</option>
<option value="Bermuda">Bermuda</option>
<option value="Bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bonaire, Sint Eustatius and Saba">Bonaire, Sint Eustatius and Saba</option>
<option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Bouvet Island">Bouvet Island</option>
<option value="Brazil">Brazil</option>
<option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
<option value="Brunei Darussalam">Brunei Darussalam</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo">Congo</option>
<option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Cote d'Ivoire">Cote d'Ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Curaçao">Curaçao</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey">Guernsey</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
<option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran, Islamic Republic of">Iran, Islamic Republic of</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Isle of Man">Isle of Man</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
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<option value="Korea, Republic of">Korea, Republic of</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macao">Macao</option>
<option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
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<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="Northern Mariana Islands">Northern Mariana Islands</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
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<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Qatar">Qatar</option>
<option value="Reunion">Reunion</option>
<option value="Romania">Romania</option>
<option value="Russian Federation">Russian Federation</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Barthélemy">Saint Barthélemy</option>
<option value="Saint Helena">Saint Helena</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Martin (French part)">Saint Martin (French part)</option>
<option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
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<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
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<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Sint Maarten">Sint Maarten</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
<option value="South Sudan">South Sudan</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="Sudan">Sudan</option>
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<option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
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<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syrian Arab Republic">Syrian Arab Republic</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
<option value="Thailand">Thailand</option>
<option value="Timor-Leste">Timor-Leste</option>
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<option value="Tokelau">Tokelau</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
<option value="Tuvalu">Tuvalu</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="United States">United States</option>
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<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Venezuela">Venezuela</option>
<option value="Viet Nam">Viet Nam</option>
<option value="Virgin Islands, British">Virgin Islands, British</option>
<option value="Wallis and Futuna">Wallis and Futuna</option>
<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
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<option value="Algeria">Algeria</option>
<option value="Andorra">Andorra</option>
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<option value="Antarctica">Antarctica</option>
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<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
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<option value="Belize">Belize</option>
<option value="Benin">Benin</option>
<option value="Bermuda">Bermuda</option>
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<option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
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<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo">Congo</option>
<option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Cote d'Ivoire">Cote d'Ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Curaçao">Curaçao</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey">Guernsey</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
<option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran, Islamic Republic of">Iran, Islamic Republic of</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Isle of Man">Isle of Man</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
<option value="Korea, Republic of">Korea, Republic of</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macao">Macao</option>
<option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mayotte">Mayotte</option>
<option value="Mexico">Mexico</option>
<option value="Moldova, Republic of">Moldova, Republic of</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="Northern Mariana Islands">Northern Mariana Islands</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Qatar">Qatar</option>
<option value="Reunion">Reunion</option>
<option value="Romania">Romania</option>
<option value="Russian Federation">Russian Federation</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Barthélemy">Saint Barthélemy</option>
<option value="Saint Helena">Saint Helena</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Martin (French part)">Saint Martin (French part)</option>
<option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Sint Maarten">Sint Maarten</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
<option value="South Sudan">South Sudan</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="Sudan">Sudan</option>
<option value="Suriname">Suriname</option>
<option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syrian Arab Republic">Syrian Arab Republic</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
<option value="Thailand">Thailand</option>
<option value="Timor-Leste">Timor-Leste</option>
<option value="Togo">Togo</option>
<option value="Tokelau">Tokelau</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
<option value="Tuvalu">Tuvalu</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="United States">United States</option>
<option value="Uruguay">Uruguay</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Venezuela">Venezuela</option>
<option value="Viet Nam">Viet Nam</option>
<option value="Virgin Islands, British">Virgin Islands, British</option>
<option value="Wallis and Futuna">Wallis and Futuna</option>
<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
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<div data-qa="FormNode__Container" class="SuiContainer sc-gFVvzn fryiVi">
<div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
<div class="SuiDropdown SuiDropdown--full-width" data-qa="QuestionNode__industry" data-field-name="industry"><label id="label-24" class="sc-imWYAI fAJxFa SuiLabel"><span class="sc-kOPcWz eVnBED">
<p>Sélectionnez votre secteur d’activité dans la liste ci-dessous <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
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<div id="described-by-22" class="sc-eqUAAy eMyXeq SuiHelperText"></div>
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<option value="" hidden=""></option>
<option disabled="" hidden="" value="">Sélectionnez votre secteur d’activité</option>
<option value="Consumer Services">Services aux consommateurs</option>
<option value="Corporate Services">Services aux entreprises</option>
<option value="Education">Éducation</option>
<option value="Energy & Utilities">Énergie et services publics</option>
<option value="Financial Services">Services financiers</option>
<option value="Government">Secteur public</option>
<option value="Healthcare">Santé</option>
<option value="Manufacturing & Resources">Fabrication et ressources</option>
<option value="Media & Entertainment">Médias et divertissements</option>
<option value="Non-Profits & Associations">Organismes à but non lucratif et associations</option>
<option value="Retail, Wholesale & Distribution">Retail, vente en gros et distribution</option>
<option value="Technology">Technologie</option>
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<option value="Travel & Hospitality">Voyages et hébergement</option>
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<div class="SuiPopoverMenu SuiPopoverMenu--full-width">
<div class="SuiPopoverButton" aria-haspopup="listbox">
<div>
<div class="sc-fqkvVR hGNzrO SuiField SuiField--full-width SuiField--dropdown SuiField--has-form-el SuiDropdown-field" data-qa="SuiDropdown-button">
<div class="sc-dcJsrY dMTXmo">
<div class="sc-iGgWBj bCkRfA SuiField__current"><span class="sc-gsFSXq jbahEq SuiField__placeholder">Sélectionnez votre secteur d’activité</span><select aria-labelledby="label-24" aria-required="true"
aria-describedby="described-by-22" aria-invalid="false" class="SuiDropdown-select is-placeholder" name="19476433">
<option disabled="" hidden="" value="">Sélectionnez votre secteur d’activité</option>
<option value="Consumer Services">Services aux consommateurs</option>
<option value="Corporate Services">Services aux entreprises</option>
<option value="Education">Éducation</option>
<option value="Energy & Utilities">Énergie et services publics</option>
<option value="Financial Services">Services financiers</option>
<option value="Government">Secteur public</option>
<option value="Healthcare">Santé</option>
<option value="Manufacturing & Resources">Fabrication et ressources</option>
<option value="Media & Entertainment">Médias et divertissements</option>
<option value="Non-Profits & Associations">Organismes à but non lucratif et associations</option>
<option value="Retail, Wholesale & Distribution">Retail, vente en gros et distribution</option>
<option value="Technology">Technologie</option>
<option value="Telecommunications">Télécommunications</option>
<option value="Transportation">Transports</option>
<option value="Travel & Hospitality">Voyages et hébergement</option>
</select></div>
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<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
<div data-qa="FormNode__Container" class="SuiContainer sc-gFVvzn fryiVi">
<div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
<div class="SuiDropdown SuiDropdown--full-width" data-qa="QuestionNode__numberOfEmployees" data-field-name="numberOfEmployees"><label id="label-27" class="sc-imWYAI fAJxFa SuiLabel"><span class="sc-kOPcWz eVnBED">
<p>Nombre d’employés <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
</span></label>
<div id="described-by-25" class="sc-eqUAAy eMyXeq SuiHelperText"></div>
<div class="SuiDropdown__select"><select aria-labelledby="label-27" aria-required="true" aria-describedby="described-by-25" aria-invalid="false" class="SuiDropdown__select--mobile">
<option value="" hidden=""></option>
<option disabled="" hidden="" value="">Nombre d’employés</option>
<option value="1-9">1-9</option>
<option value="10-49">10-49</option>
<option value="50-99">50-99</option>
<option value="100-249">100-249</option>
<option value="250-499">250-499</option>
<option value="500-999">500-999</option>
<option value="1000-4999">1000-4999</option>
<option value="5000+">5000+</option>
</select>
<div class="SuiPopoverMenu SuiPopoverMenu--full-width">
<div class="SuiPopoverButton" aria-haspopup="listbox">
<div>
<div class="sc-fqkvVR hGNzrO SuiField SuiField--full-width SuiField--dropdown SuiField--has-form-el SuiDropdown-field" data-qa="SuiDropdown-button">
<div class="sc-dcJsrY dMTXmo">
<div class="sc-iGgWBj bCkRfA SuiField__current"><span class="sc-gsFSXq jbahEq SuiField__placeholder">Nombre d’employés</span><select aria-labelledby="label-27" aria-required="true" aria-describedby="described-by-25"
aria-invalid="false" class="SuiDropdown-select is-placeholder" name="19476434">
<option disabled="" hidden="" value="">Nombre d’employés</option>
<option value="1-9">1-9</option>
<option value="10-49">10-49</option>
<option value="50-99">50-99</option>
<option value="100-249">100-249</option>
<option value="250-499">250-499</option>
<option value="500-999">500-999</option>
<option value="1000-4999">1000-4999</option>
<option value="5000+">5000+</option>
</select></div>
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</div>
</div>
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<div data-qa="FormNode__Container" class="SuiContainer sc-gFVvzn fryiVi">
<div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
<div class="SuiDropdown SuiDropdown--full-width" data-qa="QuestionNode__ZendeskCustomer" data-field-name="ZendeskCustomer"><label id="label-30" class="sc-imWYAI fAJxFa SuiLabel"><span class="sc-kOPcWz eVnBED">
<p>Êtes-vous actuellement client de Zendesk ? <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
</span></label>
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<div class="SuiDropdown__select"><select aria-labelledby="label-30" aria-required="true" aria-describedby="described-by-28" aria-invalid="false" class="SuiDropdown__select--mobile">
<option value="" hidden=""></option>
<option disabled="" hidden="" value="">Are you a current Zendesk customer?</option>
<option value="Yes">Oui</option>
<option value="No">Non</option>
<option value="I'm currently in a trial">Je fais actuellement un essai</option>
</select>
<div class="SuiPopoverMenu SuiPopoverMenu--full-width">
<div class="SuiPopoverButton" aria-haspopup="listbox">
<div>
<div class="sc-fqkvVR hGNzrO SuiField SuiField--full-width SuiField--dropdown SuiField--has-form-el SuiDropdown-field" data-qa="SuiDropdown-button">
<div class="sc-dcJsrY dMTXmo">
<div class="sc-iGgWBj bCkRfA SuiField__current"><span class="sc-gsFSXq jbahEq SuiField__placeholder">Are you a current Zendesk customer?</span><select aria-labelledby="label-30" aria-required="true"
aria-describedby="described-by-28" aria-invalid="false" class="SuiDropdown-select is-placeholder" name="19476435">
<option disabled="" hidden="" value="">Are you a current Zendesk customer?</option>
<option value="Yes">Oui</option>
<option value="No">Non</option>
<option value="I'm currently in a trial">Je fais actuellement un essai</option>
</select></div>
<div class="sc-aXZVg bEHRlI SuiField__icon-right null"><svg width="21" height="21" viewBox="0 0 21 21" xmlns="http://www.w3.org/2000/svg" class="react-svg">
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<div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
<div class="SuiCheckbox QuestionNode__checkbox SuiCheckbox--unchecked" data-qa="QuestionNode__optinToMarketing" data-field-name="optinToMarketing">
<div class="SuiCheckbox__main-elements SuiCheckbox__baseline-alignment">
<div class="SuiCheckbox__field "><input class="SuiCheckbox__input" id="SuiCheckbox-31" type="checkbox" name="19476436" aria-describedby="described-by-32" aria-invalid="false">
<div class="sc-jlZhew cXDebs SuiCheckbox__checkbox">
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</div><label class="sc-jEACwC cCLHSr SuiCheckbox__label" for="SuiCheckbox-31"><span class="QuestionNode__checkbox-label"><span class="sc-kOPcWz eVnBED">
<p>Oui, envoyez-moi des notifications au sujet des produits et services Zendesk. (Vous pouvez vous désinscrire à tout moment.)</p>
</span></span></label>
</div>
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</div>
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<div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
<div class="SuiCheckbox QuestionNode__checkbox SuiCheckbox--unchecked" data-qa="QuestionNode__Oui, Zendesk peut partager mes coordonnées avec des sponsors partenaires à des fins marketing. Je peux me désinscrire à tout moment."
data-field-name="Oui, Zendesk peut partager mes coordonnées avec des sponsors partenaires à des fins marketing. Je peux me désinscrire à tout moment.">
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</div><label class="sc-jEACwC cCLHSr SuiCheckbox__label" for="SuiCheckbox-33"><span class="QuestionNode__checkbox-label"><span class="sc-kOPcWz eVnBED">
<p>Oui, Zendesk peut partager mes coordonnées avec des sponsors partenaires à des fins marketing. Je peux me désinscrire à tout moment.</p>
</span></span></label>
</div>
<div id="described-by-34" class="sc-eqUAAy eMyXeq SuiHelperText"></div>
</div>
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• What agile event programs are and why they're essential Firstname Surname This is what I do Company name Mrs Robinson Mrs Robinson Wishes you a wonderful day 12pm Schedule item Schedule description. ZENDESK PRESENTS CX Trends France Wednesday , February 28 AUGUST 21 AT 5.30PM, LONDON AUGUST 21 AT 5.30PM, LONDON MERCREDI 28 FEVRIER 2024, 9h00 This is a cool intro line to the event. Pour la 6ème année consécutive, le rapport CX Trends de Zendesk revient avec les grandes innovations de la relation client qui transformeront votre expérience client. Inscrivez-vous Text goes here X Plongez dans l'ère de l'expérience client intelligente Le rapport CX Trends 2024 ne se contente pas d'identifier ces tendances, il les décortique. Les leaders CX font des paris et prennent des décisions importantes. Notre analyse de ces tendances souligne leur impact sur l'expérience client et invite les leaders à penser différemment. Enrichis par l'expertise de Zendesk, nous offrons aussi des conseils pour aider les organisations à naviguer efficacement dans le paysage en constante évolution de la CX. Cette année, nous avons interrogé 2 500 clients Zendesk et 4 500 entreprises dans 20 pays différents. Et nous avons identifié 3 piliers phares pour 2024 qui tournent autour de l'IA, des données de confiance et des nouveaux cas d'usages. Key takeaways: • L'intégration de l'IA est devenue un pilier stratégique indispensable dans l'ère révolutionnaire de l'Expérience Client (CX). • Les leaders CX assument une mission délicate : personnaliser l'expérience à travers les données tout en conservant la confiance des clients. • Au-delà de la simple prestation de service, ces leaders CX visent à créer des expériences uniques et mémorables pour fidéliser et satisfaire leurs clients. Virtual CX TRENDS 2024 Inscrivez-vous dès aujourd’hui à notre webinar CX Trends 2024 qui aura lieu le mercredi 28 février 2024 dès 9h00. Inscrivez-vous Text goes here X Event content Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. 11:15 Breakout tracks begin Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. TRACK 1 Product solutions and roadmap Hear about the latest updates and releases—and how they can help your business. TRACK 2 Make the most of Zendesk Our experts show you how to customize Zendesk to fit your business needs. TRACK 3 Emerging trends transforming CX See what’s impacting the world of CX and beyond, alongside the best in the business. TRACK 1 Panel: Delivering a customer first strategy with Zendesk Harness the possibilities of AI Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. TRACK 2 Panel: Delivering a customer first strategy with Zendesk Fall in love with personalized conversational experiences Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. 12:30 Lunch Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. 13:00 Breakout tracks continue TRACK 1 Panel: Delivering a customer first strategy with Zendesk Harness the possibilities of AI Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. TRACK 2 Panel: Delivering a customer first strategy with Zendesk Fall in love with personalized conversational experiences Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. TRACK 2 Panel: Delivering a customer first strategy with Zendesk Fall in love with personalized conversational experiences Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. Our product vision is robust. We’re building on conversational experiences with AI and making the agent experience more intuitive for all. Agenda 10:30AM Keynote Hear how we’re reprioritizing our product vision to help you do more with less while maintaining strong customer relationships. As told by Josh Bean, Senior Director of Product Marketing at Zendesk. 12:00PM Product Innovations Four mini masterclasses that guide you through the latest Zendesk releases, and how to leverage them for your business needs. Session 1: AI-powered conversations Session 2: Intelligent operations at scale Session 3: Open and flexible platform Session 4: Trust and security 12:30PM Expert tips Three practical classes that help you get started with Zendesk and learn tips and tricks from our experts. Session 1: Boost productivity with Agent Workspace Session 2: Move from live chat to messaging Session 3: Optimize Zendesk for self-service 1:00PM Live Q&A and wrap-up See you on March 8, or whenever you choose to watch back on-demand. 2:30PM Schedule item Schedule description. Speakers Firstname Surname This is what I do Company name Firstname Surname This is what I do Company name Firstname Surname This is what I do Company name Firstname Surname This is what I do Company name Firstname Surname This is what I do Company name Firstname Surname This is what I do Company name Meet our speaker Born in Helsinki and grown in Berlin, Ultimate is building the world’s most powerful virtual agent platform, powered by industry-leading AI. 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BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, the Democratic Republic of theCook IslandsCosta RicaCote d'IvoireCroatiaCubaCuraçaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic 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