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Austrian
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Current country and language selectionAustria | English




 * BOOK
   
   
    * FLIGHTS
      
       * Book flights
       * My Bookings
       * Flight destinations
       * Our route network
       * Austrian Holidays
       * Miles & More
   
   
    * OFFERS
      
       * Offers and destinations
       * Flight Pass
   
   
    * EXTRA SERVICES
      
       * Additional baggage
       * Seat reservation
       * Upgrade options
       * AIG Travel Care insurance
       * Special menus
   
   
    * HOTEL & TRANSFERS
      
       * Hotel
       * Rental car
       * Travel to and from the airport
       * Airport parking
   
   
    * GROUPS & COMPANIES
      
       * Lufthansa Group for Business
       * Meetings & Events
       * PartnerPlusBenefit
       * Lufthansa eXperts


 * PLAN
   
   
    * TRAVELLING AND CORONA
      
       * Travel inspiration
       * Entry requirements
       * Flexible booking
       * Travel preparations
       * Digital document check
       * Austrian Flight Value Voucher
   
   
    * BAGGAGE
      
       * Baggage calculator
       * Hand Luggage
       * Free baggage allowance
       * Excess baggage
       * Sports baggage
       * Dangerous personal belongings
       * Electronic devices
       * HomeTag baggage label
   
   
    * FARES
      
       * Fare comparison
       * Economy fares
       * Premium Economy fares
       * Business fares
   
   
    * SPECIAL REQUIREMENTS
      
       * Accessible travel
       * Pregnant women
       * Medical information
       * Medical Travel Companions
       * Unaccompanied children
       * Pets
       * Entry requirements
   
   
    * FAMILIES
      
       * Before departure
       * At the airport
       * On board


 * FLY
   
   
    * CHECK-IN
      
       * Check in now
       * Check-in deadlines
       * Online
       * Via app
       * At the airport
       * At Wien Mitte station
       * Emergency contact
   
   
    * FLIGHT INFORMATION
      
       * Flight status & Itinerary
       * Flight irregularities
   
   
    * TRAVEL CLASSES
      
       * Economy Class
       * Premium Economy Class
       * Business Class
   
   
    * ON BOARD
      
       * Entertainment on board
       * Internet on board
       * eJournals
       * Austrian Melangerie
       * Onboard shopping
   
   
    * AIRCRAFT FLEET
      
       * Boeing 777-200ER
       * Boeing 767-300ER
       * Airbus A321-211
       * Airbus A321-111
       * Airbus A320-200
       * Embraer 195
   
   
    * AT THE AIRPORT
      
       * Vienna Airport
       * Regional airports
       * Lounges
       * Orientation on airports


 * Homepage
 * Imprint

 * Homepage


MAIN CONTENT


IMPRINT

Publication in accordance with Sections 24 and 25 of the Media Act and entries
in accordance with Section 5 ECG


MEDIA CONTROLLER AND PUBLISHER

    Austrian Airlines AG
    Office Park 2, Postfach 100
    A-1300 Vienna Airport

Head office: Vienna
Legal form: Limited Company
impressum@austrian.com1


INFORMATION AND BOOKINGS

By phone:  +43 5 1766 1000 local rate from anywhere in Austria, Mon-Sun, bank
holidays 08:00 a.m. - 08:00 p.m.

By contact form


COMPLAINTS AND CUSTOMER FEEDBACK – FEEDBACK MANAGEMENT

By post:


Austrian Airlines
Feedback Management
P.O. box 33
1300 Vienna Airport
Austria

By fax: +43 5 1766 51002

By contact form

Company registration number 111 000k, Vienna Commercial Court
Supervisory authority: Aviation authority
UID ATU 15416707


CHAMBER MEMBERSHIP

Wirtschaftskammer Österreich Fachverband Luftfahrt


BUSINESS PURPOSE

a) air operation of all types, in particular the carriage of persons, baggage,
post and goods by air travel (either scheduled or charter flights) as well as
the operation of other commercial flights;

b) the operation of commercial travel (GISA [Company Information System Austria]
number: 14697944);

c) the operation of automatic data processing and information technology
services;

c) the creation and sale of aerial photographs;

e) the training of personnel and other persons;

f) the practice of all activities related to aviation.


BOARD MEMBERS

Annette Mann (CEO)

Dr. Michael Trestl (CCO)


Francesco Sciortino (COO)


MEMBERS OF THE SUPERVISORY BOARD

Christina Foerster (Aufsichtsratsvorsitzende)

Mag. Dr. Christine Catasta

KommR Veit Schmid-Schmidsfelden

Dr. Hans-Joachim Arnold


Rene Karl Pfister

Rainer Stratberger


OWNERSHIP STRUCTURE

Sole shareholder ÖLH Österreichische Luftverkehrs-Holding-GmbH (50.2% owned by
ÖLP Österreichische Luftverkehrs-Privatstiftung and 49.8% owned by the ÖLB
Österreichische Luftverkehrs-Beteiligungs-GmbH (the latter 100% owned by
Deutsche Lufthansa AG)).


GENERAL PURPOSE OF PUBLICATION

The website and the newsletter available freely on the website serve to give
information about offers, activities and developments of the Austrian Airlines
Group. It is also possible to book flights here and to find information about
flying and Miles & More.

Current code of conduct in accordance with Section 7 LobbyG for our business
lobbyists

1 We take care of your request as soon as possible.
The data you provide will only be used to process your request. Your data will
not be passed on to third parties unless Austrian is obliged to pass it on for
legal reasons.
Email communication with the Lufthansa Group airlines is not encrypted. Please
be aware of this especially when sending personal data, such as names, contact
details or travel information and, above all, avoid entering such data in the
subject line.




END OF PAGE


FREQUENTLY VISITED PAGES


FREQUENTLY VISITED PAGES

 * Check-in
 * Book flights
 * Baggage
 * Flight status and itinerary
 * Aircraft fleet
 * Current flight information
 * Austrian flight destinations


CUSTOMER SERVICE


CUSTOMER SERVICE

 * FAQ / Help
 * Contact
 * Baggage problems
 * Passenger receipt
 * Service charges
 * Newsletter
 * Austrian App


ABOUT AUSTRIAN


ABOUT AUSTRIAN

 * Our company
 * Press
 * Careers
 * Carbon neutral flying
 * Awards
 * Partners


PAYMENT OPTIONS

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 * Passenger rights
 * Imprint
 * Terms and Conditions of Carriage
 * Data protection
 * Legal information
 * Change Privacy Settings




PRIVACY SETTINGS

We use cookies and similar technologies that are necessary to run the app and
the website. Additional cookies are only used with your consent. We use them to
access, analyse and store information such as the characteristics of your device
as well as certain personal data (IP addresses, navigation usage, geolocation
data or unique identifiers). The processing of your data serves various
purposes: Analytics cookies allow us to analyse our performance to offer you a
better online experience and evaluate the efficiency of our campaigns.
Personalisation cookies give you access to a customised experience of our
website with usage-based offers and support. Finally, Advertising cookies are
placed by third-party companies processing your data to create audiences lists
to deliver targeted ads on social media and the internet. You may freely give,
refuse or withdraw your consent at any time using the link provided at the
bottom of each page. You can consent to our use of cookies by clicking on Agree.
For more information on which data is collected and how it is shared with our
partners please read our privacy and cookie policy: Privacy policy  Cookie
policy

My settings
Necessary

These cookies are absolutely necessary for operating the website and ensuring
security features. They also allow you to stay conveniently logged into your
profile when you visit our website again.

Analytics



 * Monitor website traffic and optimize your user experience
 * Evaluate which marketing channels are performing better
 * Analyse aggregated data about usage of the website to understand our
   customers. Randomized identifiers shared with partners.



Personalisation



 * Store your preferences from previous visits
 * Collect user feedback to improve our website
 * Evaluate your interests to provide you unique customised content and offers



Advertising

By selecting this category, the categories Analytics and Personalization will
also be activated.



 * Make online and social advertising more relevant for you
 * Invite specific customer groups to reconnect with our products later
 * Share data with our advertising and social media partners via their
   third-party cookies to match your interests



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