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ADP REVIEW

Easy-to-use self-service app

 * Award-winning products

 * 3 months for free*

 * Automated online payroll

 * Extensive range of integrations & add-ons

Visit ADP Get a free quote
 * EXPERT REVIEW:
 * Pros & Cons
 * Plans & Pricing
 * Overview
 * Rating
 * Features and Functionality
 * Customer Support
 * User Reviews (1)
 * Answered Questions (0)

Custom
Pricing

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Top5 Top Payroll Services
Advertiser Disclosure

This website is an informative comparison site that aims to offer its users find
helpful information regarding the products and offers that will be suitable for
their needs. We are able to maintain a free, high-quality service by receiving
advertising fees from the brands and service providers we review on this
website. These advertising fees, combined with our criteria and methodology,
such as the conversion rates, our team of reviewer's finding and subjective
experience and product popularity, impact the placement and position of the
brands within the comparison table. In the event rating or scoring are assigned
by us, they are based on the position in the comparison table, or according to
other formula in the event specifically detailed by us. See our How we Rate page
and Terms of Use for information. The reviews, rating and scoring are provided
“as-is” without guaranties or warranties regarding the information contained in
our website, which shall not be considered as endorsement. We make the best
efforts to keep the information up-to-date, however, an offer’s terms might
change at any time. We do not compare or include all service providers, brands
and offers available in the market.

 * Our Score
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   9.8
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   8.7
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See All »


SHARE YOUR OPINION ABOUT ADP


Leave your feedback


THANK YOU FOR YOUR REVIEW!

This is now being examined and undergoing approval.


PROS & CONS


 * Users find it simple to use & configure
 * Multiple reports for business insights
 * Time tracking & attendance for compliance with laws
 * Integrations with 3rd-party apps & service providers
 * Knowledgeable and responsive support team

 * Time management and payroll portions of app require different log ins
 * The employee portal is different from main payroll app and is buggy at times


PLANS & PRICING





The ADP pricing structure is tailored to the individual needs of the business so
it’s not publicly listed. The price one brand is quoted would be different from
the price of another brand with a similar situation would be quoted. On average,
you’ll pay around $10/m/person but that can increase considerably depending on
your contract structure and add-ons.


ESSENTIAL 

The entry-level plan gives you the tools you need to accurately run payroll and
stay compliant with the law. It includes reporting, direct deposit, W-2 & 1099
management, filing taxes, delivering payroll, time and attendance, employee
access, and onboarding.


ENHANCED 

The Enhanced plan builds on top of the Essential plan with limited insurance
administration, check signing, background checks, workers compensation, and
retirement planning. You also get access to ZipRecruiter to improve your pool of
applicants.


COMPLETE 

The Complete plan is designed for larger brands with more complex payroll needs.
It adds to the Enhanced plan with access to an HR support team, employee
handbook creation tool, employee information tracking, HR document templates,
and training material.


HR PRO 

The highest tier focuses more on the HR aspect and provides tools to handle even
the most complex situations. It adds the enhanced HR support team, enhanced
employee handbook tools, and employee/ employer HR training.

The entry-level pricing for ADP is in line with other providers but some of the
higher tiers can get pricey. It does offer a wider range of features than most.
It has almost everything you need for human resource management

 



Essential

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Pricing

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Enhanced

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Pricing

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Complete

Custom
Pricing

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HR Pro

Custom
Pricing

Get 3 months FREE upon sign up*
Visit Site
‹›



OVERVIEW





It was founded in 1949 by Henry and Joe Taub as Automatic Payrolls to meet the
growing demand businesses had for managing the regulation related to paying
employees. Over 70 years later, it has evolved into a full-service payroll, HR,
and recruiting platform that caters to small, medium, and large businesses in
dozens of countries around the world.






RATING


 * "Price"
   
   8 /10
 * "Features"
   
   10 /10

 * "Ease of USe"
   
   8 /10
 * "Help and Support"
   
   8 /10


FEATURES AND FUNCTIONALITY





ADP may have one of the most complete feature sets of any payroll solution out
there. ADP is available in the cloud and through mobile apps so you can easily
access your data from anywhere. You can be sure that the core payroll features
are comprehensive enough to handle your needs. In addition, it offers robust
reporting, automatically flags possible errors, state unemployment insurance
management, direct debit, check printing, debit cards, and much more.


TIME TRACKING

The time tracking module allows employees to clock in and out from a mobile
device or computer. It also helps compute overtime, manage vacation time, and
publish staff schedules online.


RECRUITING 

It offers services for the full spectrum of the recruitment process from
creating a job posting and distributing it to onboarding new employees. Track
every touchpoint, parse resumes, and even run background checks.


TAX COMPLIANCE

Get access to the right methodologies and information for each region where you
operate. It constantly tracks new laws, updates in real-time, and files taxes on
your behalf. It has clear reporting and regular reports to ensure you stay on
top of tax issues if/when they arise.

 




INTEGRATIONS & ADD-ONS





ADP has a large collection of integrations in multiple categories to enhance
business operations but it really shines with add-ons. The integration
categories include accounting, ERPs, time and attendance, recruiting, learning,
benefits administration, and more. The add-ons provided by ADP make many of
these integrations unnecessary so it’s worth taking a closer look at them for
your business.


QUICKBOOKS 

The Quickbooks integration allows you to automatically itemize and include the
expenses associated with payroll into your accounts. This will save a lot of
time from manual data entry and reduce the number of errors.


SLACK 

If you’re already using Slack, the ADP integration allows your team members to
get their pay and HR information directly from the messaging app. It offers many
features that reduce the workload of the HR team such as allowing people to
create time-off requests, giving them access to view deductions, and much more.


RISK MANAGEMENT TRAINING

It offers prepackaged training designed to help teams mitigate the risks and
challenges associated with COVID-19 and other common business situations. It
allows you to deliver content to your employees whether they’re in the office or
at home and the training is tailored to different types of businesses.




EASE OF USE





ADP is fairly simple to use and individuals are usually able to start working
with it on the same day. After registering an account you just need to update
your company information and bank account details. You’re able to customize many
aspects of the platform and pull detailed reports that give you insights into
your human capital. There are multiple training options including live online,
documentation, and a few tutorial videos.




CUSTOMER SUPPORT





ADP support has proven itself to be knowledgeable about the application and
relevant laws for the service areas they cover. The support team serves as a
resource for clients who have questions about employee management and best
practices. It’s also responsive so you won’t have to wait too long to get in
touch with someone.

 



 * 24/7 HELP & SUPPORT
   
   24/7 support is available to all customers but the level of support is
   determined by your plan.

 * PHONE SUPPORT
   
   Phone support is available for all customers round the clock.

 * VIDEO TUTORIALS
   
   There are limited video tutorials for customers to learn the software.

 * FAQ
   
   There are multiple FAQ on the ADP website and each one focuses on the tool in
   question. It also has a large knowledgebase.

 * BLOG
   
   The ADP blog is called Spark and covers news related to HR and general
   legislation that may affect customers.


FINAL WORD





ADP is a powerful employee management solution that covers everything from
payroll to time tracking and recruiting. Employees have access to their own
portal to check on pertinent information and you’re able to get set up and
running with a minimal learning curve. In addition to the core payroll services,
you can administer different benefits from health insurance to retirement
planning. It extends its core software with a large integration ecosystem that
spans over multiple categories.

ADP’s pricing isn’t readily available and you’d have to talk to a sales rep
before you get an accurate quote. With that being said, it’s not overly
expensive for what it offers. Similar to other payroll services, the add-ons are
where it can get expensive so decide ahead of time what’s essential and what
isn’t. All things considered, it’s a well-developed solution for small and
medium businesses that’ll give you flexibility and peace of mind when it comes
to payroll.



Visit ADP Site Get a free quote
Disclosure
This website is an informative comparison site that aims to offer its users find
helpful information regarding the products and offers that will be suitable for
their needs. We are able to maintain a free, high-quality service by receiving
advertising fees from the brands and service providers we review on this
website. These advertising fees, combined with our criteria and methodology,
such as the conversion rates, our team of reviewer's finding and subjective
experience and product popularity, impact the placement and position of the
brands within the comparison table. In the event rating or scoring are assigned
by us, they are based on the position in the comparison table, or according to
other formula in the event specifically detailed by us. See our How we Rate page
and Terms of Use for information. The reviews, rating and scoring are provided
“as-is” without guaranties or warranties regarding the information contained in
our website, which shall not be considered as endorsement. We make the best
efforts to keep the information up-to-date, however, an offer’s terms might
change at any time. We do not compare or include all service providers, brands
and offers available in the market.
Andrew Omalley
author

Andrew is a freelance writer who has been crafting valuable pieces of content
relating to personal finance for more than five years. Previously, he studied
Economics & Finance at university and he has professional qualifications
relating to financial advice.

We make the best effort to present up-to-date information; however, the terms of
each offer can be revised according to the service provider’s discretion. The
above shall not be considered as an expert or professional advice for any
matter.
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USER REVIEWS


OVERALL ADP RATING

1
(1 Review )
Sort by:
Latest oldest Highest Rating Lowest Rating most helpful
C


LENGTHY WAIT TO GET HELP - THROUGH CHAT, EMAIL OR PHONE.

We have been with ADP for about 5 years. In this time, they have gone from being
quick to respond and easy to get help, to waiting an hour and a half to speak
with someone, or an unhelpful virtual chat, or a day or so by email. If you
never have questions about your payroll, it's a good way to go. Online
processing is fairly simple and straight forward, but if you occasionally need
more help, I wouldn't recommend it.

Helpful
2 people found it helpful
By Chris on Jul 26, 2021
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