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Submitted URL: http://support.microsoft.com/en-us/office/how-to-sign-in-to-hotmail-c378938b-c0eb-40c1-b99e-338dd9e776a8
Effective URL: https://support.microsoft.com/en-us/office/how-to-sign-in-to-hotmail-c378938b-c0eb-40c1-b99e-338dd9e776a8
Submission: On January 23 via manual from US — Scanned from US
Effective URL: https://support.microsoft.com/en-us/office/how-to-sign-in-to-hotmail-c378938b-c0eb-40c1-b99e-338dd9e776a8
Submission: On January 23 via manual from US — Scanned from US
Form analysis
3 forms found in the DOMName: searchForm — GET /en-us/Search/results
<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
data-seautosuggest="{"queryParams":{"market":"en-us","clientId":"7F27B536-CF6B-4C65-8638-A0F8CBDFCA65","sources":"Microsoft-Terms,Iris-Products,DCatAll-Products","filter":"+ClientType:StoreWeb","counts":"5,1,5"},"familyNames":{"Apps":"App","Books":"Book","Bundles":"Bundle","Devices":"Device","Fees":"Fee","Games":"Game","MusicAlbums":"Album","MusicTracks":"Song","MusicVideos":"Video","MusicArtists":"Artist","OperatingSystem":"Operating System","Software":"Software","Movies":"Movie","TV":"TV","CSV":"Gift Card","VideoActor":"Actor"}}"
data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
data-m="{"cN":"GlobalNav_Search_cont","cT":"Container","id":"c3c1c9c3m1r1a1","sN":3,"aN":"c1c9c3m1r1a1"}" aria-expanded="false" style="overflow-x: visible;">
<div class="x-screen-reader" aria-live="assertive"></div>
<input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
name="query" role="combobox" placeholder="Search for help" data-m="{"cN":"SearchBox_nav","id":"n1c3c1c9c3m1r1a1","sN":1,"aN":"c3c1c9c3m1r1a1"}" data-toggle="tooltip"
data-placement="right" title="Search for help" style="overflow-x: visible;">
<button id="search" aria-label="Search for help" class="c-glyph" data-m="{"cN":"Search_nav","id":"n2c3c1c9c3m1r1a1","sN":2,"aN":"c3c1c9c3m1r1a1"}" data-bi-mto="true"
aria-expanded="false" style="overflow-x: visible;">
<span role="presentation" style="overflow-x: visible;">Search</span>
<span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
</button>
<div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
<ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
data-m="{"cN":"search suggestions_cont","cT":"Container","id":"c3c3c1c9c3m1r1a1","sN":3,"aN":"c3c1c9c3m1r1a1"}" style="overflow-x: visible;"></ul>
<ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
<li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
</ul>
</div>
</form>
GET /en-US/search/results
<form class="searchBoxForm" method="GET" action="/en-US/search/results" autocomplete="off" role="search"><input class="searchBoxInput" name="query" type="search" maxlength="100" placeholder="How can we help you?" aria-label="How can we help you?"
role="combobox" aria-autocomplete="list" aria-haspopup="listbox" aria-owns="suggestionContainer" aria-expanded="false" value=""><input type="hidden" name="isEnrichedQuery" value="false"><button class="searchBoxButton" id="searchsubmit"
type="submit" title="Search"><span class="searchBoxIconContainer"><i class="searchBoxIcon icon-mdl2 icon-forward"></i></span></button></form>
Name: smartFeedbackForm — javascript:void(0);
<form action="javascript:void(0);" id="extendedFeedbackForm" name="smartFeedbackForm" class="smartFeedbackForm supStickyFeedbackMarginBottom">
<div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
<h2 id="beginFeedbackHeader" class="boldFont extendedFeedbackHeader">Was this information helpful?</h2>
<div class="feedbackButtons" role="group" aria-labelledby="beginFeedbackHeader">
<button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonYes" type="button" data-bi-id="buttonYes" data-bi-mto="">Yes</button>
<button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
</div>
</div>
<div id="extendedFeedback" class="ocSmartFeedbackReply ocHidden">
<div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
<label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
<span class="boldFont" aria-hidden="true">Thank you! Any more feedback for Microsoft?</span>
</label>
<label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
<span class="boldFont" aria-hidden="true">Can you help us improve?</span> (Send feedback to Microsoft so we can help.) </label>
</div>
<fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
<legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
<div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
<div id="articleExperience_helpful_0">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_0" name="helpful_0" value="Resolved my issue" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Resolved my issue"></span>
<span class="experienceOptionLabels">Resolved my issue</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_1" name="helpful_1" value="Clear instructions" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Clear instructions"></span>
<span class="experienceOptionLabels">Clear instructions</span>
</label>
</div>
</div>
<div id="articleExperience_helpful_1">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_2" name="helpful_2" value="Easy to follow" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Easy to follow"></span>
<span class="experienceOptionLabels">Easy to follow</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_3" name="helpful_3" value="No jargon" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="No jargon"></span>
<span class="experienceOptionLabels">No jargon</span>
</label>
</div>
</div>
<div id="articleExperience_helpful_2">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_4" name="helpful_4" value="Pictures helped" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Pictures helped"></span>
<span class="experienceOptionLabels">Pictures helped</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_5" name="helpful_5" value="Other" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
<span class="experienceOptionLabels">Other</span>
</label>
</div>
</div>
</div>
<div class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
<div id="articleExperience_notHelpful_0">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_0" name="notHelpful_0" value="Didn't match my screen" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Didn't match my screen"></span>
<span class="experienceOptionLabels">Didn't match my screen</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_1" name="notHelpful_1" value="Incorrect instructions" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Incorrect instructions"></span>
<span class="experienceOptionLabels">Incorrect instructions</span>
</label>
</div>
</div>
<div id="articleExperience_notHelpful_1">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_2" name="notHelpful_2" value="Too technical" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Too technical"></span>
<span class="experienceOptionLabels">Too technical</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_3" name="notHelpful_3" value="Not enough information" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough information"></span>
<span class="experienceOptionLabels">Not enough information</span>
</label>
</div>
</div>
<div id="articleExperience_notHelpful_2">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_4" name="notHelpful_4" value="Not enough pictures" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
<span class="experienceOptionLabels">Not enough pictures</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_5" name="notHelpful_5" value="Other" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
<span class="experienceOptionLabels">Other</span>
</label>
</div>
</div>
</div>
</fieldset>
<div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
<label for="verbatimFeedbackInput" class="extendedFeedbackQuestionLabels">Any additional feedback? (Optional)</label>
<textarea id="verbatimFeedbackInput" class="ocSmartFeedbackTextArea" name="feedbackText" rows="6" cols="40" maxlength="250"
placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
</div>
<div id="extendedFeedbackFormSubmit" class="feedbackButtons">
<button id="buttonFeedbackVerbatimSubmit" class="ocFeedbackButton supStickyFeedbackButton ocButtonSendComment feedbackButtonBlue" type="submit" data-bi-id="buttonFeedbackVerbatimSubmit" data-bi-mto="" disabled="">Submit feedback</button>
</div>
<div id="privacyStatement">
<span>By pressing submit, your feedback will be used to improve Microsoft products and services.</span>
<a id="privacyLink" href="https://privacy.microsoft.com/en-US/privacystatement"><span>Privacy Statement.</span></a>
</div>
</div>
</form>
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If you're travelling to a new place or using a new device, we might ask you to confirm that it really is you. Read How to access Outlook.com when traveling for more information. SEE ALSO Getting started with the new Outlook for Windows Manage email accounts in Outlook.com Unblock my Outlook.com account Supported browsers for Outlook on the web and Outlook.com If you sign in with a work or school account, read How to sign in to Outlook on the web STILL NEED HELP? Get help with Outlook.com To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here. For other help with your Microsoft account and subscriptions, visit Account & Billing Help. To get help and troubleshoot other Microsoft products and services, enter your problem here. 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