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MULTI-VENDOR ATM MONITORING SOLUTION FROM
VORTEX ENGINEERING PVT LTD

An AI-powered comprehensive solution for monitoring and management of financial
self-service ATM terminals. With Perfo® Mobile App, gain full visibility &
control of your multi-vendor ATM network remotely.

Book A Free Demo Today
ATM Monitoring FAQ's
Download Brochure

Monitor Multi-vendor ATM Fleets Remotely


MONITOR ANY ATMS, ANYTIME WITH PERFO'S MOBILE APP



Perfo® offers a comprehensive solution for managing ATMs across multiple
vendors, by providing real-time dashboards and monitoring tools. It helps
financial institutions and independent ATM deployment firms reach their business
goals of improved availability, operational efficiency, and customer
satisfaction by managing multi-vendor ATM fleets 24/7.

ATMs have become an important channel for banking customer engagement. Perfo®,
can automate in real time the way you connect, diagnose, report, analyze,
identify, raise tickets, resolve, get updates, compare, and take right decisions
that improve your business results.

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ENABLING PEOPLE AND PROCESSES FOR ATM MONITORING EFFICIENCY AND EFFECTIVENESS

Go paperless with Digital Journal Record Archives. Ensure regulatory compliance.

Improve ATM uptime 20% with Perfo®'s Availability Monitoring, eliminate unwanted
downtime.

Optimize Cash Management and don't let ATMs dry up.

Secure your ATM fleet through Asset and Software version control

Monitoring ATM's performance KPIs in real time with Perfo's Business Analytics.

Empower the branch, vendors and service providers with Incident Management
notifications & escalations.


WHY MULTI-VENDOR ATM MONITORING?

Digitize ATM management, increase operational efficiency and gain complete
visibility.

Infographic ATM network dashboards to drive cost efficiency and make critical
business decisions.

Collaboration between bank, branch and service providers. Increase uptime and
resolve disputes swiftly.

ATM Transaction Dispute Resolution


FEATURE SET THAT HELPS FINANCIAL INSTITUTIONS TO OVERCOME ATM MANAGEMENT
CHALLENGES

01 Journal Management


FEATURES

 * EJ Pull/ View

 * Live EJ Transmission

 * Transaction Image Pulling

 * DVSS Video Pulling


BENEFITS

 * Regulatory Compliance

 * Dispute Resolution

 * Digital & Paperless



02 Availability Monitoring


FEATURES

 * XFS-based Live Device Monitoring

 * Live Network Dashboards

 * Remote Reboot/ Shutdown

 * Device Resets

 * Live Transaction Analytics


BENEFITS

 * Avoids Cash-dry Ups

 * Enables Cash Optimization

 * Quick Response

 * Risk Mitigation

03 Content & Patch Management


FEATURES

 * Media Distribution

 * Software Distribution

 * Patch Distribution

 * File Transfers

 * Log Retrieval


BENEFITS

 * Asset Management

 * Version Control

 * Ad Screen Push

 * Optimize Site Visits

04 Incident Management


FEATURES

 * Tickets/ Assignment

 * Escalation Rules

 * SLA Monitoring

 * Reminders/ Alerts


BENEFITS

 * Collaborating Stakeholders

 * Improves Uptime

 * Vendor Performance

 * Workflow Automation

05 Analytics


FEATURES

 * Device Performance History

 * Transaction History

 * Alerts

 * Reporting/ Dashboard Engine

 * Performance Analytics


BENEFITS

 * Real-time Dashboards

 * Improves Operational Efficiency

 * Monitor KPIs




EXPLORE MORE INSIGHTS ABOUT ATM MONITORING SOLUTIONS!

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COMPLETE SELF-SERVICE MULTI-VENDOR ATM TERMINAL MANAGEMENT AND MONITORING
SOLUTION. BENEFITS & USP.

Know More
EJ Pulling

72%

FINANCIAL INSTITUTIONS ARE IN ADOPTION OF AGENT BASED ATM MONITORING SOLUTIONS

~10%

AVAILABILITY IMPROVEMENT OF ATM CHANNEL REPORTED BY VARIOUS BANKS

10K+

MULTI-VENDOR ATM TERMINALS BEING MANAGED IN MULTIPLE GEOGRAPHIES




Contact



info@vortexindia.co.in

marketing@vortexindia.co.in
vortexhelpdesk@vortexindia.co.in



+91 95 00 00 1242

+91 44 66 33 9700
Toll-free: 1800-425-8789

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