www.gartner.com
Open in
urlscan Pro
108.138.7.76
Public Scan
URL:
https://www.gartner.com/en/newsroom/press-releases/2022-04-27-gartner-survey-shows-cfos-turning-to-process-mining-to-dri...
Submission: On June 23 via api from SG — Scanned from DE
Submission: On June 23 via api from SG — Scanned from DE
Form analysis
0 forms found in the DOMText Content
My Account Conferences About Newsroom Careers * Insights Featured * Russia’s Invasion of Ukraine * Strategic Planning * Leadership Vision * Future of Work Reinvented * Sustainable Business Strategy * Gartner Business Quarterly * Diversity, Equity and Inclusion * Latest Key Insights * Latest Topic Guides By Function * Audit & Risk * Customer Service & Support * Finance * Human Resources * Information Technology * Legal & Compliance * Marketing & Communications * Product * R&D & Corporate Strategy * Sales * Supply Chain By Industry * Education * Energy & Utilities * Financial Services * Government & Public Sector * Healthcare * High Tech & Telecom * Investment Services * Manufacturing * Retail Expert Guidance Tools Overview * Tools to Make Smarter, Faster Decisions Featured Tools * BuySmart: Buy Technology with Confidence * Critical Capabilities: Analyze Products & Services * Digital IQ: Power of My Brand Positioning * Hype Cycle: Measure Technology Lifecycle * Magic Quadrant: Market Analysis of Competitive Players * Product Decisions: Power Your Product Strategy Templates & Frameworks * Benchmarking: Best in Class Diagnostics * Cost Optimization: Drive Growth and Efficiency * Strategic Planning: Turn Strategy into Action Connect with Peers Overview * Connect with Peers on Your Mission-Critical Priorities Conferences * All Conferences * Asia/Pacific and Japan * Europe, Middle East and Africa * North America * Virtual Communities * Peer Insights: Guide Decisions with Peer-Driven Insights * Evanta: Connecting C-Level Executives Conferences About Newsroom Careers * Become a Client or call +498938035404 * Newsroom * Topics * Audit & Risk * Customer Service & Support * Finance * Human Resources * Information Technology * Legal & Compliance * Marketing * Sales * Supply Chain * Media Contacts * Media Resources * Media Registration * Attribution Guide * Investor Relations * Public Relations Policy * Follow Us On Social * Gartner Conferences * Insights * Smarter with Gartner * Blogs * Webinars * Podcasts * Archive * Newsroom * Topics * Audit & Risk * Customer Service & Support * Finance * Human Resources * Information Technology * Legal & Compliance * Marketing * Sales * Supply Chain * Media Contacts * Media Resources * Media Registration * Attribution Guide * Investor Relations * Public Relations Policy * Follow Us On Social * Gartner Conferences * Insights * Smarter with Gartner * Blogs * Webinars * Podcasts * Archive * Become a Client or call +498938035404 * Gartner client? Log in for personalized search results. PRESS RELEASE NEWSROOM Menu * * Newsroom * Topics * Overview * Audit & Risk * Customer Service & Support * Finance * Human Resources * Information Technology * Legal & Compliance * Marketing * Sales * Supply Chain * Media Contacts * Media Resources * Overview * Media Registration * Attribution Guide * Investor Relations * Public Relations Policy * Follow Us On Social * Gartner Conferences * Insights * Overview * Smarter with Gartner * Blogs * Webinars * Podcasts * Archive * Conferences * About * Newsroom * Careers Menu * * Newsroom * Topics * Overview * Audit & Risk * Customer Service & Support * Finance * Human Resources * Information Technology * Legal & Compliance * Marketing * Sales * Supply Chain * Media Contacts * Media Resources * Overview * Media Registration * Attribution Guide * Investor Relations * Public Relations Policy * Follow Us On Social * Gartner Conferences * Insights * Overview * Smarter with Gartner * Blogs * Webinars * Podcasts * Archive STAMFORD, CONN., APRIL 27, 2022 GARTNER SURVEY SHOWS CFOS TURNING TO PROCESS MINING TO DRIVE BETTER RETURNS FROM RPA CFOS SEEK MORE VALUE FROM RPA AMID GROWING PORTFOLIO OF TECHNOLOGIES TO ACHIEVE EFFICIENCY Eighty percent of finance leaders agree finance must significantly accelerate its implementation of digital technology, such as robotic process automation (RPA) and artificial intelligence to effectively support the business by 2025, according to a survey by Gartner, Inc. When implementing RPA, CFOs see investment in process mining as key to unlocking returns from the technology. A December 2021 survey of 400 finance leaders showed a broad expansion of the CFO technology toolkit being used to drive efficiency, agility and productivity. RPA remains the technology most often cited by respondents in supporting their hyper-automation objectives (see Figure 1), but the technology has yet to deliver a high level of value to finance departments. “Despite ongoing investment in RPA, CFOs are realizing they need a broader toolkit to realize their full automation objectives,” said Nisha Bhandare, VP analyst in the Gartner Finance practice. “To realize higher value from their RPA investments, CFOs are turning to a suite of complementary efficiency technologies, such as process mining, which will remain a future driver of growth for RPA in the coming years.” FIGURE 1: PERCENTAGE OF RESPONDENTS ASSOCIATING TECHNOLOGY WITH SPECIFIC PRIMARY VALUE FACTORS Source: Gartner (April 2022) As part of the survey, CFOs were questioned on 16 different technologies within the category of process automation and optimization. Only three technologies within the category are expected to see an increase in investments from current levels over the next two years: reporting automation, RPA and process mining. Of those three technologies, only reporting automation was rated as currently delivering “high value” to finance departments. “Finance processes are complex, exception-heavy and reliant on judgment and subject matter expertise,” said Bhandare. “This currently puts a ceiling on RPA’s value creation, and CFOs need to explore additional options both to enhance RPA’s usefulness, and in some cases, select better fit technologies for their automation goals.” Process Mining Attracts Greater Investment Gartner’s analysis of the survey results indicates three key drivers of growth for RPA over the coming two years: embedded machine learning, cloud delivery and integration with process mining. While process mining is still an exploratory technology, not yet being widely adopted by finance departments, the potential to enhance current RPA implementation makes it an attractive technology within the category. Process mining is designed to discover, monitor, and improve real processes by analyzing event logs in information systems. Finance leaders can review exactly what happened during the execution of their process after the event logs are analyzed by the process mining algorithm. Process mining can be used in three distinct and additive ways, including: * Process discovery – Build a model to reveal how a current process is operating “as is” * Process conformance – Compare the actual event’s process to its ideal model * Process enhancement – Improve or extend processes, including with RPA “Process mining gives finance leaders a tool to identify the root causes of inefficiencies and exceptions in real-time,” said Bhandare. “This provides the opportunity to streamline and correct processes that may have been perceived to be resistant to automation and introduce more opportunities to use RPA—and automation more broadly—in achieving additional efficiency and cost gains.” Gartner clients can read more in: 2022 Finance Technology Bullseye Report. Nonclients can learn more in: Top Strategic Technology Trends in Finance CFOs and finance leaders can participate in Gartner research and get complementary access by joining the Gartner Research Circle. About the Gartner CFO & Finance Executive Conference Gartner experts will provide additional insights on the key issues facing CFOs during the Gartner CFO & Finance Executive Conference, June 6-7, 2022, in National Harbor, MD. The Gartner CFO & Finance Executive Conference delivers actionable, objective insight to CFOs and their teams to help them leap-frog forward on their digital journey by understanding what successful teams are, and are not, building, buying, and borrowing in the market. For the full agenda and to register visit: https://www.gartner.com/en/conferences/na/cfo-finance-us. About the Gartner Finance Practice The Gartner Finance practice helps senior finance executives meet their top priorities. Gartner offers a unique breadth and depth of content to support clients’ individual success and deliver on key initiatives that cut across finance functions to drive business impact. Learn more at https://www.gartner.com/en/finance/finance-leaders. Follow Gartner for Finance on LinkedIn and Twitter using #GartnerFinance to stay ahead of the latest expert insights and key trends shaping the Finance function. Visit the Gartner Finance Newsroom for more information and insights. MEDIA CONTACTS Justin Lavelle Gartner justin.lavelle@gartner.com -------------------------------------------------------------------------------- RELATED CONTENT Insight REINVENTING EMPLOYEE PRODUCTIVITY AND COMMITMENT Read Now Insight FIND WAYS TO PROACTIVELY EMPOWER CUSTOMERS Read Now Insight GARTNER BUSINESS QUARTERLY FOR C-SUITE LEADERS Read Now Insight REINVENTING EMPLOYEE PRODUCTIVITY AND COMMITMENT Read Now Sorry, No data match for your criteria. Please refine your filters to display data. -------------------------------------------------------------------------------- SHARE THIS: Newsroom View all press releases ABOUT GARTNER Gartner, Inc. (NYSE: IT) delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission critical priorities. To learn more, visit gartner.com. * About Gartner Who We Are * About Us * Corporate Responsibility * Investor Relations * Newsroom What We Do * Research & Advisory * Conferences * Consulting * Digital Markets * Get in Touch Contact * Contact Us * Become a Client * Office Locations * Technical Support Careers * Why Gartner * Search Careers * Our Culture * Careers Blog * Latest Insights Resources * Glossary * Blog * Smarter With Gartner * Topic Guides About Gartner Who We Are * About Us * Corporate Responsibility * Investor Relations * Newsroom What We Do * Research & Advisory * Conferences * Consulting * Digital Markets Get in Touch Contact * Contact Us * Become a Client * Office Locations * Technical Support Careers * Why Gartner * Search Careers * Our Culture * Careers Blog Latest Insights Resources * Glossary * Blog * Smarter With Gartner * Topic Guides Policies Privacy Policy Terms of Use Ombuds ©2022 Gartner, Inc. and/or its affiliates. All rights reserved. ©2022 Gartner, Inc. and/or its affiliates. All rights reserved. YOUR PRIVACY IS IMPORTANT TO US By clicking “Accept all,” you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts. To learn more, visit our Privacy Policy and Cookie Notice. Customize Accept all PRIVACY PREFERENCE CENTER By clicking “Accept all,” you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts. To learn more, visit our Privacy Policy and Cookie Notice. Accept all SELECT COOKIES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. View Vendor Details TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. View Vendor Details FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. View Vendor Details PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. View Vendor Details Back Button PERFORMANCE COOKIES Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label * View Cookies * Name cookie name Select and proceed