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Submitted URL: https://bank.em.discover.com/pub/cc?_ri_=X0Gzc2X%3DAQpglLjHJlYQGvdkzfbTUhuzfJLIurFuF4DrzfJUomzfcvdzgRGzdzfPls42OFBEfNEEIsczeO...
Effective URL: https://www.discover.com/online-banking/security-center/?cmpgnid=em-bkprod-q124sa
Submission: On March 29 via manual from CH — Scanned from CH
Effective URL: https://www.discover.com/online-banking/security-center/?cmpgnid=em-bkprod-q124sa
Submission: On March 29 via manual from CH — Scanned from CH
Form analysis 2 forms found in the DOM
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<h2 class="login-title"><span class="pad-lock-icon"><i class="reskin-icon pad-lock"></i> Secure Account Login</span></h2>
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<a href="https://bank.discover.com/bankac/loginreg/loadloginassist?Aff=Bank" class="form-links">
<span> Forgot User ID/Password?</span>
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<a href="https://bank.discover.com/bankac/static/web-registration/#/" class="form-links" target="true">
<span> Register Now</span>
</a>
</form>Text Content
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ONLINE BANKING SECURITY CENTER
ESSENTIAL BANK ACCOUNT SAFETY TIPS TO PROTECT YOUR ONLINE BANKING
EXPLORE THE LATEST FEATURES AND BANK ACCOUNT SAFETY TIPS TO HELP PROTECT YOUR
ACCOUNT
* What you can do
* What to watch out for
* How we've got your back
Use the tools Discover provides to help safeguard your account. Here are actions
you can take:
ACTIVATE ACCOUNT ALERTS
Be notified wherever you go by setting up alerts for real-time oversight of your
account. It’s easy to set up and manage the alerts you need. You choose how
you’d like to receive alerts—by email, text and/or push notification. Our alerts
are designed to help you monitor:
* Account balances and activity
* Large withdrawals
* Changes to your log in or contact information
* And more!
You can start or stop alerts any time by changing your preferences on the mobile
app or in the Account Center online. Message and data rates may apply.
FREEZE IT
It’s like having an on/off switch for your debit card. If you temporarily
misplace your debit card or suspect fraudulent activity on your account, Freeze
it will prevent new purchases and ATM transactions. Freeze it can be activated
and deactivated in seconds via the mobile app, online or over the phone.
When you activate the Freeze it feature on your debit card, Discover will not
authorize new purchases and ATM transactions with your debit card. Most other
account activity will continue as normal, including previously scheduled and
recurring transactions, internal and external transfers, deposits, online bill
payments from the Discover Account Center, returns, credits, dispute
adjustments, reward redemptions and processed checks.
LOG IN WITH TOUCH OR FACE ID
Log in conveniently and safely with your unique fingerprint or facial features.
If your device offers this feature, you can enable Touch or Face ID to log into
your account via the mobile app. You will still be able to access your account
with your passcode or password, too.
Want to enable Touch or Face ID? Log into your account via the mobile app and
update your settings.
STRENGTHEN YOUR PASSWORD
When you are creating or updating your password, we’ll let you know if your new
password is invalid, moderate or strong. That will help ensure your password and
User ID are as strong as they need to be. Here are some tips:
1. Choose a password that is easy for you to remember but hard for anyone to
guess
2. Avoid using personal information, like addresses and pets’ names
3. Use different logins across banking, email and social media accounts
4. Consider changing your password frequently
5. Consider using a multi-word phrase
Want to update your password now? Take Me There
GO PAPERLESS
Opting for paperless statements is not only convenient, it also helps protect
your personal information. When you enroll in paperless statements, you keep a
record of your transactions behind a secure login and will be notified by email
when a new statement is available.
Want to go paperless? Take Me There
When it comes to protecting yourself and your accounts against fraud, it helps
to know how to spot it and address it right away. Here are some ways you can
stay on the lookout:
TIP 1: MONITOR YOUR ACCOUNT
Make it a habit to monitor your deposit account activity regularly. Enrolling in
Account Alerts is one way to do it (see “Activate Account Alerts” in the “What
you can do” section ). If you see anything unusual, contact us at 1-877-737-1931
as soon as possible.
TIP 2: BEWARE OF SCAMS
Criminals are getting more sophisticated by the day with scams to fraudulently
obtain your personal identification and/or account information. These scams can
take many forms, but here are the three most common:
Phishing emails – These emails appear to be sent from legitimate businesses and
try to get you to reply with information, or click on links and/or attachments.
Smishing texts – Similar to phishing emails, criminals send fake texts to trick
you into clicking a link to a fraudulent website or into calling them.
Vishing phone calls – These phone calls and voice messages will attempt to get
you to share information over the phone.
The key to avoid falling victim to these scams is patience. Scammers want you to
respond without thinking through their request. Before providing information or
clicking on any links in an email or text, ask yourself the following
questions:
* Do I know and trust the sender/caller?
* Why am I receiving this request?
* Was I expecting this request?
If you can’t easily answer these questions, be on the look out for tell-tale
signs such as:
* An urgent request for personal or financial information
* Poor grammar, spelling or punctuation
* A threatening statement or rewarding offer
* Links or attachments in an email that look questionable or don’t match the
context of the message
When in doubt, don’t respond, click on links or open attachments. Call the
business directly using a phone number from their website or other reputable
source and ask if the request was from them.
To stay informed about the latest scams, visit the government’s Scam Alerts
website.
If you believe you have received a phishing or fraudulent email that appears to
be from us or have interacted with the email and believe your account security
has been compromised, please call us at 1-877-737-1931 immediately.
TIP 3: PROTECT YOUR LOG IN AND ACCOUNT INFORMATION
This is key information that scammers are trying to access. You'll want to guard
it carefully to protect yourself and your money. Here are other recommendations.
* Don't write down you User ID, password, or PIN information where others can
see it
* Make sure debit card PIN is not easy to guess
* Create strong, individual passwords for each account and update them
regularly. See Strengthen your password in the What You Can Do section
* Use digital wallets; your debit card number is never shared with merchants.
Learn more
* Don't have your browser save your login information
* Always log out of your account when you're done
TIP 4: SHRED CONFIDENTIAL DOCUMENTS
Trash cans and dumpsters are favorite hunting grounds for people who want to
steal your personal or financial information. To help stay safe, either file
away or shred any documents that have sensitive information like account numbers
and Social Security numbers. Better yet, avoid the hassle of shredding and sign
up for electronic statements.
Want to go paperless? Take Me There
TIP 5: WHEN YOU SUSPECT FRAUD, REPORT IT
It is important to act quickly if you suspect fraud. If you believe that your
identity or financial information is being used fraudulently, please notify us
as soon as possible. In addition, our dedicated fraud specialists proactively
monitor your account for unusual activity. If you suspect fraud, please call us
at 1-877-737-1931 immediately.
If you become a victim of fraud, here are additional contacts you may find
helpful:
To report a compromised Social Security number, call the Social Security
Administration fraud hotline at 1-800-269-0271.
To report fraud to the Federal Trade Commission, call 1-877-IDTHEFT
(1-877-438-4338) or TTY 1-866-653-4261. To report identity theft, you can visit
IdentityTheft.gov. Law enforcement across the country will be able to use this
information to help with their investigations.
You can also file a police report with your local authorities. Your police
report will help them gain insight on how the crime was committed.
To help prevent future fraud by placing a fraud alert on your name and identity,
contact the credit bureaus:
Equifax Equifax.com 1-800-525-6285 Experian Experian.com 1-888-397-3742
TransUnion Transunion.com 1-800-680-7289
From secure online banking to fraud monitoring, Discover is looking out for you.
FRAUD PROTECTION ON YOUR DEBIT CARD PURCHASES
You’re never responsible for unauthorized debit card purchases. If you suspect
someone else has used your debit card without your permission, let us know.
SECURE ONLINE AND MOBILE BANKING
Your information is encrypted for your security. We utilize Secure Socket Layer
(SSL) technology to encrypt your personal and account information online, with
compatible browsers, and in the mobile app. This technology encodes (scrambles)
the information sent over the internet and makes it virtually impossible for
someone else to access it. Additionally, your account information, including
your statements, is password-protected whether you are online in the Account
Center or on the mobile app.
PROACTIVE FRAUD MONITORING
Your account activity is monitored for potential fraud and we will alert you if
we see anything unusual. If you do have fraud on your account, our fraud
specialists are available at 1-877-737-1931 to guide you through the
investigation process.
INFORMATION PRIVACY
Protecting your personal and financial information is a top priority. We limit
the sharing of information with others and maintain physical, electronic and
procedural safeguards to protect the information we have about you. View our
Privacy Policy.
FDIC INSURED
Your Discover deposit accounts are FDIC-insured up to the maximum amount allowed
by law. Learn more.
ENHANCED ACCOUNT VERIFICATION
Enhanced Account Verification provides a stronger layer of protection to verify
your identity and protect your account. When you log into your account from an
unfamiliar device or are making updates to your personal information, we may use
Enhanced Account Verification to confirm it’s really you. Here’s how it works:
1. You perform an activity that triggers Enhanced Account Verification and will
be momentarily redirected to confirm your identity.
2. Choose to receive your verification code via text, phone call or email.
3. Enter your code to successfully complete your activity.
You will likely have a similar experience on the phone for higher security
transactions such as replacing a debit card.
OUR FRIENDLY CUSTOMER SERVICE IS AVAILABLE 24/7
1 (800) 347-7000
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HELP AND RESOURCES
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OTHER DISCOVER PRODUCTS
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ABOUT DISCOVER
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© 2024 Discover Bank, Member FDIC
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