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CUSTOM SOFTWARE DEVELOPMENT & CONSULTING


YOUR TRUSTED PARTNER FOR DIGITAL EXCELLENCE

Through the fusion of our people and cutting-edge technologies, KMS Technology
is an award-
winning partner for your software product development and digital transformation
needs.




OUR END-TO-END CUSTOM SOFTWARE DEVELOPMENT SERVICES


We guarantee the highest engineering quality and transparent communication along
your software development journey. KMS end-to-end services include:

Software Development

Quality Assurance & Automation Testing

Salesforce Consulting & Development

Platform Modernization

AI and Machine Learning

Technology Consulting

Discuss Your Project Needs
View All Services



A GLOBAL REACH WITH WORLD-CLASS DELIVERY

KMS sits at the intersection of people, process, and technology to deliver
premium business results. With industry-best attrition, we provide senior-level
expertise across our onshore, nearshore, and offshore locations.

Software Developers

Data Engineers

Project Managers

QA Testers

Generative AI Experts

Business Analysts & Consultants

Learn More About Our Global Teams


0+

Years of Innovation

<0%

Voluntary Attrition Rate

0

Product Companies Launched

0K+

KMSers Globally

0

Avg Rating on Clutch

0+

Software Companies Served




CLIENT SUCCESS STORIES

is a leading provider of an enterprise-class eCommerce platform that helps
catalogers, retailers, direct marketers, and brand manufacturers sell goods and
services online.

Challenge

With eCommerce being a competitive industry, Kibo experienced increased demand
to have more technology integrations. The teams were facing slow releases,
inefficient testing frameworks, and increased technical debt.

Solution

KMS helped implement regression testing, QA and an automation framework to
improve testing cycles. Our teams also developed a system for Kibo to track
support operations to boost efficiency and reduce ticketing backlog.

60%
Decrease in Cost/Ticket
8x
Improved NPS Score
90%
Reduction in Test Cycle


is an online restaurant management platform that delivers scheduling, talent,
and inventory management tools. The solution enables restaurant owners to track
business productivity and manage day-to-day restaurant operations.

Challenge

HotSchedules experienced an outdated, unreliable platform that was lacking
scalability. They needed to keep up with competiton as far as go-to-market speed
and have platform stability that would meet high demand in peak seasons.

Solution

Our teams implemented a CI/CD system to accelerate software release cycles and
created a new microservices architecture. KMS served as an extension of the
testing team and the app's success lead to an acquisition in 2019.

54+
Manual Testing Hours Saved/Week
16
Global Languages Supported
2.75M+
Payments Processed


is an enterprise solution for email encryption, threat protection, and email
archiving that serves 21,000+ customers, including leading hospitals and banks.

Challenge

Zix was in need of additional resources without the exorbitant costs. They were
experiencing a high volume of tickets among customers, and had limited timezone
coverage across their support.

Solution

KMS' managed services helped Zix optimize internal processes and resources for
migration work involving 100+ customers. The results included exceeding every
SLA for ticket responses, increasing efficiencies and boosting customer
satisfaction.

50%
Cost Savings
16
Hours Overnight Coverage
25%
Efficiency Increase for Customer Support


is a national accounting and intelligence technology company, empowering
customers to succeed by automating their bookkeeping and reporting.

Challenge

Ceterus was in need of an enhanced and optimized database to quickly generate
accurate reports. Due to a lack of internal bandwidth and resources, the company
recognized its outdated consumer-facing websites and mobile applications were
affecting the user experience.

Solution

KMS helped Ceterus roll out a new iOS application with an updated user
interface, which was recognized as the New App of the Year in 2018. Also, by
implementing an automated testing framework, Ceterus experienced $300k+ in
overall cost savings, increased go-to-market speed, and decreased defect
leakage.

$300K
Cost Savings
2018
Won New App of the Year
36%
Increased Velocity for Mobile Team


is the leading vehicle valuation and information source. Trusted by both
consumers and the automotive industry, KBB provides the most heavily-referenced
values in the industry.

Challenge

KBB was deploying twice a week, but needed to be able to deploy on-demand
without extensive regression testing. Additionally, the company had committed to
AWS and microservices architecture but needed help completing a seamless
transition.

Solution

KBB is now 100% migrated to the cloud, has adopted a microservices architecture,
implemented effective agile practices, and undergoes regular maintenance
strategies that comply with the IT enterprise architecture. After working with
KMS, KBB has increased product time-to-market and instilled business confidence
with a low product team attrition rate.

15%
Decrease in defect escape ratio in month 1
70%
Of testing automated in first year
250+
Deployments per month, increased from 12


is a leading provider of an enterprise-class eCommerce platform that helps
catalogers, retailers, direct marketers, and brand manufacturers sell goods and
services online.

Challenge

With eCommerce being a competitive industry, Kibo experienced increased demand
to have more technology integrations. The teams were facing slow releases,
inefficient testing frameworks, and increased technical debt.

Solution

KMS helped implement regression testing, QA and an automation framework to
improve testing cycles. Our teams also developed a system for Kibo to track
support operations to boost efficiency and reduce ticketing backlog.

60%
Decrease in Cost/Ticket
8x
Improved NPS Score
90%
Reduction in Test Cycle


is an online restaurant management platform that delivers scheduling, talent,
and inventory management tools. The solution enables restaurant owners to track
business productivity and manage day-to-day restaurant operations.

Challenge

HotSchedules experienced an outdated, unreliable platform that was lacking
scalability. They needed to keep up with competiton as far as go-to-market speed
and have platform stability that would meet high demand in peak seasons.

Solution

Our teams implemented a CI/CD system to accelerate software release cycles and
created a new microservices architecture. KMS served as an extension of the
testing team and the app's success lead to an acquisition in 2019.

54+
Manual Testing Hours Saved/Week
16
Global Languages Supported
2.75M+
Payments Processed



View Our Case Studies



ELEVATE YOUR BUSINESS WITH
CUSTOM SOFTWARE SOLUTIONS

Talk to Our Team



WHO WE SERVE


TECHNOLOGY-FOCUSED COMPANIES

KMS has over a decade working with both software companies and companies who
leverage software solutions. We understand what it takes to develop
high-quality, scalable software that serves as the foundation of your business.
Our services for tech companies accelerate delivery, enhance quality, and
provide innovative solutions for our clients.




PRIVATE EQUITY COMMUNITY

As service providers, operators, and investors in software companies ourselves,
we have a unique perspective around M&A and within the private equity community
that can help drive more exit value. Our teams can support your PortCos or
conduct due diligence & technology assessments to help maximize your
investments.




OUR STANDARDS ARE HIGH. YOURS SHOULD BE TOO.

Discover what sets KMS apart as your trusted go-to technology partner.

RELIABLE & SKILLED DEVELOPMENT TEAMS

Our commitment to success speaks for itself with low attrition rates (<13%) and
highly stable teams dedicated to your technology success.

HIGH-QUALITY SOFTWARE THAT SCALES

With a 5-year average client tenure, our customers trust us in building
revenue-generating software that scales with their business.

IT’S NOT JUST ABOUT THE CODE

We’re not just focused on coding; our teams are there from conception to market
launch, focusing on achieving business results.

QUICK & AGILE TEAM RAMP-UP

With 1300+ KMSers globally, we can ramp up a team immediately, saving time and
money from recruitment efforts and overhead costs.

PRODUCT COMPANIES LAUNCHED

KMS has been in your shoes—we’re founders, operators, & investors, knowing what
it takes to build successful product companies (we’ve launched 6!)




WE SPEAK YOUR PROGRAMMING LANGUAGE





OUR PEOPLE ARE OUR GREATEST ASSETS

Schedule a Call




KMS BLOGS AND RESOURCES

Anh Minh • 20 May 2024


SOFTWARE COMPANY SPEARHEADS INDUSTRY TRENDS,...

KMS Technology, a leading software services provider in healthcare, digital
finance, and enterprise software,...

Addie Lawrence • 8 May 2024


IMPACTING EBITDA: TESTING IS A...

The KMS team was excited to join the Software Development Times podcast, What
the...

Rev Partners • 24 Apr 2024


WHAT’S TRENDING IN AUTOMOTIVE SOFTWARE...

The automotive industry is at a pivotal crossroads, driven by rapid advancements
in software...

Rev Partners • 24 Apr 2024


5 EMERGING TECHNOLOGY TRENDS IN...

FinTech, or financial technology, is reshaping everything from banking and
investments to insurance and...

MKT • 15 Mar 2024


HOW SALESFORCE CUSTOMIZATION UNLOCKS MODERN...

The customization potential of Salesforce is a game-changer in the context of
modern go-to-market...

Addie Lawrence • 12 Mar 2024


CEO PERSPECTIVE: Q&A ON OUTSOURCING...

More organizations than ever before are exploring outsourcing as an option to
manage the...

Anh Minh • 7 Mar 2024


THE POWER OF AI AND...

The digital landscape has seen rapid expansion, and organizations are constantly
seeking innovative ways...

Anh Minh • 6 Mar 2024


REMOTE MEDICAL EXAMINATION SYSTEM APPLYING...

Da Nang, February 24, 2024 – The “DUT Hackathon 2023” competition, themed “Tech
in...

Alexander Montes de Oca • 5 Mar 2024


HOW NEARSHORE SALESFORCE SUPPORT SERVICES...

Salesforce stands out as a cornerstone for companies aiming to enhance their
customer relationship...


View All Our Resources


DELIVERING EXCELLENCE,
ACHIEVING HIGH-QUALITY RESULTS.

Learn how KMS Technology can support your existing in-house teams or work as
your dedicated
delivery team during any development or project management stages.

Start Your Project


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CONSULTING

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WHO WE SERVE

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