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Submission Tags: falconsandbox
Submission: On January 12 via api from US — Scanned from DE
Submission Tags: falconsandbox
Submission: On January 12 via api from US — Scanned from DE
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Diese Website verwendet Cookies und verwandte Technologien, wie in unserer Datenschutzrichtlinie beschrieben, für Zwecke, die den Betrieb der Website, Analysen, eine verbesserte Benutzererfahrung oder Werbung umfassen können. Sie können sich dafür entscheiden, unserer Verwendung dieser Technologien zuzustimmen oder Ihre eigenen Einstellungen vornehmen. Einstellungen verwalten Akzeptieren Nur erforderliche Cookies Cookie-Erklärung How you can contact us: * Technical Assistance Request product support from SAP * Non-Technical Assistance Request non-product support or provide feedback on SAP Support Portal site Your browser does not support JavaScript. Some components may not be visible. Contact Us × How you can contact us: * Technical Assistance Request product support from SAP * Non-Technical Assistance Request non-product support or provide feedback on SAP Support Portal site SAP SUPPORT PORTAL HOME WELCOME TO THE SAP SUPPORT PORTAL Search for SAP Notes, SAP Knowledge Base Articles, SAP Community content and more. Search Access Expert Search Customize * Access My Launchpad * Report an Incident * View Incidents * Software Downloads * Manage Users * Request Keys * Manage Remote Connections * View Cloud Availability * Visit the SAP Community * View Product Documentation Your browser does not support JavaScript. Some components may not be visible. FEATURES 1. 2. 3. 4. 5. 6. 7. 8. UPCOMING IMPROVEMENTS IN THE INITIAL S-USER ONBOARDING PROCESS SAP has found that there are many cases where the first S-user is not correctly identified and the post-sale experience has extra, time consuming steps. SAP is changing this process to allow customers to securely self-select the S-user administrator. Instead of creating an initial S-user, SAP will provide a User Onboarding Token that can be used by the customer on a secure website to pick the initial S-user administrator. Join us on December 14, 2022 where we'll show the improved process and highlight the improvements from a customer's point of view. UPDATE ON SAP UNIVERSAL ID – YOUR ONE IDENTITY FOR LIFE! SAP Universal ID is a single unified account across SAP sites that puts the user in control by linking all existing company associations (S-user IDs) and provides the ability to switch seamlessly between them as needed. By the beginning of 2023, users will need to link all new and existing S-users to an SAP Universal ID so that there will be no stand-alone S-users. SAP Universal ID creation is easy: Three steps, two minutes, done! Join us on December 13, 2022 for this informational session and learn why it is so important to migrate to SAP Universal ID today! ASK AN EXPERT PEER - BECOME A PAID EXPERT FOR PLATFORM TECHNOLOGIES Are you a product expert for platform technologies? Now is your chance to participate in the Ask an Expert Peer program and become a paid expert. Being part of this support channel is a great way to connect with your peers and share your knowledge. And the best part: Besides building a reputation as an expert outside your own organization, you will receive compensation for your accepted answers. Find out more in the following blog post in SAP Community: Become a Paid expert for PLATFORM TECHNOLOGIES – Ask an Expert Peer SAP CLOUD LIFECYCLE WEBCAST SERIES: DEPLOY SAP SYSTEMS QUICKLY AND EASILY IN YOUR CLOUD ENVIRONMENT * Would you like to build a demo system that already contains scenarios in less than an hour? * Would you like to test a new release and spend as little time as possible on the installation? * Are you looking for a straightforward way to install SAP S/4HANA including the current FPS for productive use? In this upcoming session, you will learn what new possibilities SAP Cloud Appliance Library offers and how you can benefit from its integration into SAP installation and configuration tools. Join on December 7, 2022 / Replay THE PEOPLE SIDE OF AN SAP CUSTOMER CENTER OF EXPERTISE The reality of the cloud is that change is becoming a continuum, rather than being a periodic event. This means the way a business and its Customer Center of Expertise (Customer COE) operate needs to change. Cloud technology requires a mindset shift, new skills, and continuous learning with regular innovation cycles. What will change for the Customer COE? Are they preparing for this change? Will they maintain the right skills needed for the cloud era? And have they considered the enablement of end users? Review the recording and slides, and learn more about the way a Customer COE will evolve in the cloud era. REAL-TIME SUPPORT: ALWAYS-ON SERVICE AT YOUR FINGERTIPS It has been 7 years since the launch of our Next-Generation Support campaign, which largely marketed our support services. Since we have reached the next generation of support, we are due for a name change. Starting now, our support services will no longer be referred to as “next generation”. Instead, we have renamed our support services to Real-Time Support. This name reflects the approach to provide customers with real-time “always on” customer care through a variety of services and channels, including chats, web sessions, self-service options, mobile, social media and more. Find out more here. ADJUSTMENT OF SAP SUPPORT FEES Today's environment of high inflation rates reflected across regional price indices is broadly impacting companies around the globe. SAP has therefore decided to adjust the support fee for existing support agreements for SAP Standard Support, SAP Enterprise Support, and SAP Product Support for Large Enterprises, based on the respective local Consumer Price Index (CPI). The terms of our agreements allow for an annual adjustment of the support fee after the initial term and first renewal term. Consistent with the terms of our agreements, SAP will increase the annual support fee for the aforementioned SAP support agreements by a maximum of 3.3% (or the local CPI rate, if lower), effective January 1, 2023. The increase does not represent an increase in list prices for SAP support offerings for new purchases of software. Read the full statement in English or German. SAP FOR ME INTRODUCTION VIDEO TUTORIAL AVAILABLE! SAP for Me will become the customers' single entry point for all support-related topics with a discontinuation of SAP ONE Support Launchpad in early 2023. Watch the introduction tutorial video and get to know SAP for Me. Find out how to get started and learn more about the Systems & Provisioning and Services & Support dashboards. SAP for Me enables you to find the information you need in one place. Visit the SAP Community to find out more about the new digital entry point and check out the latest information on the SAP Support Portal for Your Transition to SAP for Me. SAP for Me is made for you! Previous Next GET STARTED WITH SUPPORT WELCOME TO SUPPORT! Outlined here are the communication channels, Real-Time Support tools and support resources available to you whenever you need our assistance. Mohammed Ajouz, Global Head of Product Support at SAP, personally welcomes you in this short video. Other resources: * Introduction to SAP Support Portal [video] * Visit the customer onboarding resource centers * SAP Support Portal FAQs Product Support Accreditation Enablement Program to make the best out of interactions with Product Support PS Accreditation What to do with new User ID Learn what you can access from your new SAP Support User (S-User) ID new S-user ID Get the most of SAP Support Get the most from your SAP Support with CIC Work with Customer Interaction Center Webcasts Find all upcoming and on-demand webcasts and conferences by categories Webcasts Events Find all upcoming virtual events Events Explore Real-Time Support Real-Time Support tools and offerings for your SAP Solution Real-Time Support Help with SAP Support Applications Get to know how you can get help for SAP Support Applications SAP Support Applications Provide Us Feedback on this Welcome Section SPOTLIGHT NEWS REFLECTING ON A YEAR OF TRANSFORMATION 2022-12-13 Andreas Heckmann of Customer Solution Support & Innovation gives insight into how SAP's support experience transformation is continuing. DRIVING CONTINUOUS INNOVATION WITH CLOUD APPLICATION SERVICES 2022-12-05 Cloud application services offer the peace of mind that's critical to developing a cloud-first mindset across an entire organization for continuous innovation. A TRIO FOR SUPPORT INNOVATION 2022-11-22 Andreas Heckmann discusses the innovative power of continuous updates, AI and machine learning, and real-time support. Learn more. UPWARD MOMENTUM BUILDS WITH DIGITALIZATION IN THE CHEMICALS INDUSTRY 2022-11-03 Many chemical companies rely on the SAP Advisory Services portfolio to help transform their operations and gain a competitive edge amid fast global changes. INDUSTRY INNOVATION: TURNING SUPPLY CHAINS INTO HOT SPOTS FOR MEANINGFUL CHANGE 2022-10-20 If industry practitioners, business and technology experts, thought leaders, and inspired problem-solvers collaborate toward a common goal, a better future can be possible for everyone. More... Spotlight News Archive Your browser does not support JavaScript. Some components may not be visible. RESOURCES SAP COMMUNITY * Register & Create your Profile * View Blogs * Find Questions & Answers * Find & Follow Tags * View SAP Wiki Pages Visit the SAP Community OTHER RESOURCES * Usability Program FAQ * Support Leadership * SAP Support Portal YouTube Playlist * Security Whitepapers SAP Support Portal Earns ASP Top Ten Support Websites Award SAP Wins Prestigious TSIA Star Award @sapsupporthelp #ASKCIC: Register today for SAP For Me Webcast in Korean taking place tomorrow 11th January, Time: 10:00 AM KST - 1… https://t.co/kw7tbNFCC9 #ASKCIC: Register today for SAP For Me Webcast in Korean taking place on 11th January, Time: 10:00 AM KST - 11:00 A… https://t.co/AN8bHHip7l Are you a product expert for platform technologies? Now is your chance to participate in the Ask an Expert Peer pro… https://t.co/cYeVdoL52P #ASKCIC - Learn how to update your SAP Security Contact https://t.co/g3QJF0qkEv https://t.co/ONh89cjOfv #ASKCIC: Register today for our SAP Universal User ID webcast taking place on November 29th: "registration link"… https://t.co/hEMrDAybdF How is your experience with this page? FOLLOW * * * * * Terms of Use * Privacy * Copyright * Legal Disclosure * Trademark * My Trust Center * Contact Us * Cookie Preferences Cookie-Präferenzen