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 * Product
   * Customer Experience Platform
   * NPS Platform
   * Employee Experience Platform
   * Social Suite
   * Complaints Experience
   * Facial Emotion Analytics
   * Market Research
 * NPS®
   * NPS® Platform
   * NPS® Case Studies
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   * Retail
   * B2B
   * Education
   * Local Government
   * Case Studies
 * Resources
   * Blog
   * E-commerce Insights 2021
   * Customer Experience Glossary
 * About Us
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   * Women @ Resonate
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 * Request Demo


BRING CUSTOMER EXPERIENCE INSIGHTS TO LIFE.

The Customer Experience Management platform that allows you to scale customer
centricity throughout your organisation.

Request demo Learn more

500M +

Customer experiences

Allowing brands to listen, learn and delight customers.

10K +

Employees

Empowering over 10,000 frontline staff across leading businesses.

12

Languages

Powering global customer experiences in 4 continents.


TRUSTED GLOBALLY BY LEADING ENTERPRISES




THE EXPERIENCE MANAGEMENT PLATFORM
MADE FOR GROWTH


CUSTOMER EXPERIENCE

Increase lifetime value.
Reduce churn.
Increase recommendation.

Learn more

NPS PLATFORM →
FACIAL RECOGNITION →
RETAIL →
CHILDCARE →
LOCAL GOVERNMENT →






EMPLOYEE EXPERIENCE

Increase productiveness.
Reinforce company culture.
Drive up employee engagement.

Learn more

“This partnership has ensured that customer insights are actionable and
disseminated into every business unit from merchandising to staff training…”

VIEW CASE STUDY →

“The integrity and commitment of the Resonate team is something not often come
upon in partner. Our journey was made so much more effective…”

VIEW CASE STUDY →

“Resonate has enabled us to truly understand our customers … and obtain
actionable insights to improve the customer experience…”



VIEW CASE STUDY →

View more customer case studies →


WHAT RESONATE’S EXPERIENCE MANAGEMENT MEANS FOR YOUR BUSINESS

INCREASED REVENUE

Optimise the sales journey

LEVERAGE EXPERIENCE AS A DIFFERENTIATOR

Move away from price competition

IDENTIFY OPERATIONAL RISK

Rectify customer risk in real-time

REDUCED COMPLAINTS AND CHURN

Turn detractors in to promoters

GROW MARKET SHARE

Get competitive advantage thorough insights

INCREASED RECOMMENDATION

Increase customer lifetime value


HOW CAN RESONATE HELP YOU?

VOC DESIGN AND CONSULTING

WORLD-CLASS EXPERIENCE MANAGEMENT PLATFORM

FRONTLINE TRAINING AND ONBOARDING

ONGOING STRATEGIC INSIGHTS


REQUEST A PERSONALISED DEMO

Find out how our customer experience platform
works and how other businesses are using it to drive revenue.

Request Demo



CX LIBRARY

Customer Experience Management

CX Metrics That Matter

Net Promoter Score

Successful Voice of the Customer Program

Resonate Blog

CX TECHNOLOGY

Customer Experience Platform

Employee Experience Platform

A.I. Driven Conversational Survey

Facial Emotion Analytics

LET'S TALK

Contact Us

About Us

Partners

Request Demo

Sydney

Tel: +61 (0) 2 9957 9400

London

Tel: +44 7 526 416 482

 * 
 * 

Net Promoter® and NPS® are registered trademarks and Net Promoter Score and Net
Promoter System are trademarks of Bain & Company, Satmetrix Systems and Fred
Reichheld.

Close
 * Product
   * Customer Experience Platform
   * NPS Platform
   * Employee Experience Platform
   * Social Suite
   * Complaints Experience
   * Facial Emotion Analytics
   * Market Research
 * NPS®
   * NPS® Platform
   * NPS® Case Studies
 * Industries
   * Retail
   * B2B
   * Education
   * Local Government
   * Case Studies
 * Resources
   * Blog
   * E-commerce Insights 2021
   * Customer Experience Glossary
 * About Us
   * Resonate Team
   * Women @ Resonate
   * Partners
   * Newsroom
 * Request Demo