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 1. Home
 2. Payment options
 3. Travel credit


TRAVEL CREDIT


UNDERSTANDING TRAVEL CREDIT OPTIONS

We offer different types of travel credit: Trip Credit, Flight Credit, and
Travel Vouchers. Each type of travel credit has its own terms and conditions, so
be sure to read them carefully before redeeming your credit. Keep in mind,
travel credits can only be used to book flights, and can’t be used to pay for
extras like seats or bags.


EXTENDED TRIP CREDIT

For Trip Credit issued on or after April 2, 2024, AAdvantage® members have 12
months to use their Trip Credit when canceling their trip on aa.com or the
American app and their AAdvantage® number is included in their reservation.
Non-AAdvantage® members have 6 months.


TYPES OF TRAVEL CREDIT

Description Trip Credit Flight Credit Travel Voucher Issued for Canceled
tickets, compensation, refunds, and remaining value when exchanging tickets
Unused tickets Paper voucher Valid for Non-award trips starting in the U.S. and
select countries* Non-award trips* Flights only* Maximum per reservation 8 for
up to 9 passengers booked on aa.com; contact Reservations for more than 9
passengers 1 booked on aa.com; contact Reservations to book with more than 1
Flight Credit Up to 8 Who can use it Trip Credit holder to book travel for
anyone Same passenger named on the Flight Credit Travel Voucher holder to book
travel for anyone Expiration Valid until 11:59 p.m. (CT) on the date listed on
the Trip Credit** Travel must begin 1 year from the original ticket date 1 year
from date issued How to redeem Book your trip on aa.com Find your trip on aa.com
to book*** Contact Reservations for information on ticketing options in your
country

*Can’t be used for extras like seats or bags.

**For Trip Credit issued on or after April 2, 2024, AAdvantage® members have 12
months to use their Trip Credit when canceling their trip on aa.com or the
American app and their AAdvantage® number is included in their reservation.
Non-AAdvantage® members have 6 months.

***When booked on aa.com, Flight Credit can only be applied to flights within
the U.S., Puerto Rico, and the U.S. Virgin Islands. (U.S. currency only)

READY TO BOOK A TRIP?

 * Book a trip with your Trip Credit
 * Find your trip to use your Flight Credit
 * Contact Reservations

How to find and redeem your travel credit This content can be expanded

If you received a travel credit, you can use it to book your next trip. Here's
how to find and redeem your Trip Credit and Flight Credit.


TRIP CREDIT

If you're an AAdvantage® member, most Trip Credits will appear in your
AAdvantage® account.

Log in to your account

STEP 1: FIND YOUR TRIP CREDIT EMAIL

 * Look for an email from American Airlines with the subject line ‘Your Trip
   Credit.’
 * Your Trip Credit number is a 13-digit number that begins with ‘00115.’

Keep in mind there are separate ticket numbers for add-ons like seats, upgrades,
and bags.

STEP 2: BOOK AND ADD YOUR TRIP CREDIT

 * Go to aa.com and book your new flight.
 * On the payment screen, select ‘Trip Credit.’
 * Follow the prompts to pay using your Trip Credit.
 * You may use a credit card to pay any remaining balance.

Book a trip with your Trip Credit


FLIGHT CREDIT

If you're an AAdvantage® member and had your account number listed in your
reservation before cancellation, you can log in to your account and view
available Flight Credit in your AAdvantage® account.

Log in to your account

STEP 1: FIND YOUR CANCELED TRIP OR CONFIRMATION EMAIL

 * You'll need your 6-character confirmation code and 13-digit ticket number.
 * American tickets have a 13-digit number that begins with '001'.

Keep in mind there are separate ticket numbers for add-ons like seats, upgrades,
and bags.

STEP 2: VIEW YOUR CANCELED TRIP

 * Go to aa.com and choose ‘Manage trips / Check-in’
 * Choose ‘View canceled trips’ and enter your trip details.
 * You’ll find your Flight Credit details on the ‘Your trip’ page.

Find your trip to use your Flight Credit

STEP 3: REBOOK AND ADD FLIGHT CREDIT

 * Go to aa.com and find your new flight.
 * On the payment screen, choose ‘Add Flight Credit.’
 * Enter the ticket number from your canceled trip and apply the credit.
 * You may use a credit card to pay any remaining balance.

Book a trip with your Flight Credit

Travel credit terms and conditions This content can be expanded


TRIP CREDIT

GENERAL RULES

 * Trip Credit is non-refundable, non-transferable, non-returnable, may not be
   redeemed for cash, check or credit (except where required by law) and has no
   implied warranties, including warranties of merchantability or fitness.
 * Trip Credit is void if bought, sold or bartered, advertised for sale or used
   for commercial or promotional purposes.
 * We won’t replace Trip Credit if lost or stolen. This may include inadvertent
   deletion, forwarding or access of the email containing your Trip Credit
   number. Please guard the Trip Credit number as you would cash.
 * Except where prohibited by law, we reserve the right to refuse, void, cancel,
   reject or hold for review any Trip Credit mistakenly issued in an incorrect
   denomination or issued or obtained, directly or indirectly, in connection
   with fraudulent actions, fraudulent claims, compensation abuse or in
   connection with any violation of these terms and conditions.

EXPIRATION AND VALIDITY

 * Valid until 11:59 p.m. (CT) on the date listed on the Trip Credit, and we
   won't reissue it past the expiration date.
 * We won't accept invalid or expired Trip Credit.
 * We won’t accept Trip Credit with an invalid number or if we are unable to
   locate it within the American Airlines systems.
 * To receive Trip Credit, your original ticket must be canceled before the
   departure of the first flight (or the ticket loses any remaining value and
   cannot be used for future travel).

REDEMPTION AND USAGE

 * You may redeem Trip Credit on aa.com or by contacting Reservations. Trip
   Credit is not redeemable through any other channels, including airport ticket
   counters or travel agencies.
 * When contacting Reservations, tell the agent you have Trip Credit and you
   want to use it to book your travel.
 * Trip Credit is redeemable toward air travel on flights operated by American,
   American Eagle® or flights marketed by American (designated with an AA*). You
   can’t use Trip Credit for payment of air travel on any other airline on
   aa.com.
 * Contact Reservations to use Trip Credit for qualifying oneworld® or other
   airline partner itineraries.
 * Trip Credit is redeemable toward the base air fare and directly associated
   taxes, fees and charges collected as part of the fare calculation.
 * You may not use Trip Credit for products and / or services sold separate from
   the fare price or for taxes, fees or charges in connection with AAdvantage®
   award travel, American Airlines Vacations℠ or any other non-flight products
   and / or services sold by American.
 * You may only use non-taxable Trip Credit for single-passenger reservations on
   aa.com.
 * Contact Reservations to use Trip Credit for more than 9 passengers.
 * The recipient of Trip Credit can use it to pay for travel for themselves or
   others.
 * You may redeem up to 8 Trip Credits in a single transaction on aa.com or
   through Reservations.
 * If the ticket price is greater than the value of the Trip Credit, you may pay
   the difference only with a credit card accepted by American.
 * If the ticket price is less than the value of the Trip Credit, we’ll issue
   any remaining value on a new Trip Credit, delivered via email to the
   passenger ticketed on the Trip Credit redemption. You may choose to have the
   new Trip Credit email sent to your email address and then use the remaining
   value on a new reservation for yourself or someone else.
 * You may not combine Trip Credit with the value of an existing ticket to pay
   for a new ticket.


FLIGHT CREDIT

GENERAL RULES

 * Flight Credit is non-refundable, non-transferable, non-returnable, may not be
   redeemed for cash, check or credit (except where required by law) and has no
   implied warranties, including warranties of merchantability or fitness.
 * Flight Credit is void if bought, sold or bartered, advertised for sale or
   used for commercial or promotional purposes.
 * We won’t replace Flight Credit if lost or stolen. This may include
   inadvertent deletion, forwarding or access of the email containing your
   Flight Credit number. Please guard the Flight Credit number as you would
   cash.
 * Except where prohibited by law, we reserve the right to refuse, void, cancel,
   reject or hold for review any Flight Credit mistakenly issued in an incorrect
   denomination or issued or obtained, directly or indirectly, in connection
   with fraudulent actions, fraudulent claims, compensation abuse or in
   connection with any violation of these terms and conditions.

EXPIRATION AND VALIDITY

 * Flight Credit is valid for 1 year from the date the ticket was issued. We
   will not extend or reissue once it expires.
 * If you don't show for your flight, your ticket will no longer be valid or
   eligible for any credit.
 * We won't accept invalid or expired Flight Credit.

REDEMPTION AND USAGE

 * You may redeem Flight Credit on aa.com, in person at the airport or by
   contacting Reservations.
 * When contacting Reservations, tell the agent you have Flight Credit and you
   want to use it to book your travel.
 * The recipient of Flight Credit can use it to pay for travel for themselves
   only.
 * Flight Credit is redeemable toward air travel on flights marketed and
   operated by American, by American Eagle® carriers or on flights marketed and
   sold by American but operated by one of American’s codeshare or oneworld®
   partners (i.e. flights designated with an AA*).
 * Flight Credit is redeemable toward initial booking, the base air fare and
   directly associated taxes, fees and charges collected as part of the fare
   calculation.
 * You may only redeem 1 Flight Credit for single-passenger trips on aa.com or
   through Reservations. In order to redeem up to 2 Flight Credits in a single
   transaction, you must contact Reservations.
 * If the ticket price is greater than the value of the Flight Credit, you may
   pay the difference only with a credit card accepted by American.
 * If the ticket price is less than the value of the Flight Credit, you can only
   use the value of Flight Credit needed for the current booking while remaining
   value will be issued as travel credit for future reservations.
 * You may not use Flight Credit for products and / or services sold separately
   from the fare price or for taxes, fees or charges in connection with
   AAdvantage® award travel, American Airlines Vacations℠ products or services
   or any other non-flight products and / or services sold by American.


ELECTRONIC TRAVEL VOUCHER TERMS AND CONDITIONS

GENERAL RULES

 * eVouchers are provided for U.S. customers only.
 * eVouchers are non-refundable, non-transferable, non-returnable, may not be
   redeemed for cash, check or credit (except where required by law) and have no
   implied warranties, including warranties of merchantability or fitness.
 * eVouchers are void if bought, sold or bartered, advertised for sale, or used
   for commercial or promotional purposes.
 * We won’t replace eVouchers if lost or stolen. This may include inadvertent
   deletion, forwarding or access of the email containing your eVoucher number.
   Please guard the eVoucher number and PIN as you would cash.
 * Except where prohibited by law, we reserve the right to refuse, void, cancel,
   reject or hold for review any eVouchers mistakenly issued in an incorrect
   denomination, or issued or obtained, directly or indirectly, in connection
   with fraudulent actions, fraudulent claims, compensation abuse or in
   connection with any violation of these terms and conditions.

EXPIRATION AND VALIDITY

 * eVouchers are valid for 1 year from the date of issue, and we won’t reissue
   them past the expiration date.
 * We’re not responsible for honoring invalid or expired eVouchers.
 * We won’t accept an eVoucher with an invalid number or if we are unable to
   locate it within the American Airlines systems.

REDEMPTION AND USAGE

 * You may redeem eVouchers only on aa.com or by contacting Reservations.
   eVouchers are not redeemable through any other channels, including airport
   ticket counters or travel agencies.
 * eVouchers are redeemable toward air travel on flights operated by American,
   American Eagle®, oneworld® partners or on flights marketed by American
   (designated with an AA*). You can’t use eVouchers for payment of air travel
   on any other airline.
 * Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin
   Islands or operated by other carriers are not eligible.
 * eVouchers are redeemable toward the base air fare and directly associated
   taxes, fees and charges collected as part of the fare calculation.
 * You may not use eVouchers for products and / or services sold separate from
   the fare price or for taxes, fees or charges in connection with AAdvantage®
   award travel, American Airlines Vacations℠ or any other non-flight products
   and / or services sold by American.
 * The eVoucher recipient can use it to pay for travel for themselves or others.
 * You may redeem up to 8 eVouchers in a single transaction.
 * If the ticket price is greater than the value of the eVoucher(s), you may
   only pay the difference with a credit, debit or charge card with a billing
   address in the U.S., Puerto Rico or U.S. Virgin Islands.
 * If the ticket price is less than the value of the eVoucher(s), the unused
   amount will remain on the eVoucher until it reaches zero, at which time the
   eVoucher will be deactivated.
 * You may not combine eVouchers with the value of an existing ticket to pay for
   a new ticket.


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