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COURTNEY O’CONNELL IS A PRODUCT DESIGNER AND DESIGN LEADER FOR EARLY-STAGE
STARTUPS.

Previously led design at Clyde (acquired by Cover Genius), Firsthand (acquired
by Infobase), and Spruce (acquired by Zillow).

 
 
 


Currently taking on projects and exploring my next position. Message me on
LinkedIn to talk design or work together.

At Clyde, an e-Commerce startup acquired by Cover Genius, I directed the product
UX strategy and leveled-up the Design org. The Lean UX and User-Centered Design
methodologies and user research best practices, like continuous discovery and
behavioral economic studies, bridged the B2B and D2C experiences and formalized
further D2C innovation.

At Firsthand, an EdTech startup acquired by Infobase, I led Product and Design
through the acquisition (and pandemic) and was responsible for strategy,
integration, and execution of experiences across the blended organizations and
products. Prior to the acquisition, I was the founding product and design hire
and focused on evolving the enterprise product experience into a robust data and
platform management tool, which resulted in reduced resolution time by 90%,
increased user base by 900% YoY, and increased MAU by 149%.

Previously at Spruce, a PropTech startup acquired by Zillow, I was the founding
design hire at seed stage and helped the founders pivot from D2C to a
multi-player platform. I was responsible for the product strategy and
experiences, including design direction and execution, of Spruce’s proprietary
national title and escrow software that helped close a partnership with Zillow
(and other PropTech and lending companies) and raise Series C with $100M in
funding within three years.