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Text Content

Elevated database connection failures
Update - All data has successfully been retrieved from the server and we are now
investigating the cause of the problem to have the necessary hardware repaired
or replaced.
Nov 12, 2023 - 16:32 GMT
Update - One or more hardware components in the database server is failing,
causing a huge slowdown in read/write processes.

We are currently in the process of retrieving all files from the server which is
an incredibly slow process due to this issue and based on the current speed, it
is likely to take days.
Unfortunately, during this time, the game will be unplayable and you will not be
able to interact with the Discord bot.

Any updates on this will be posted here if/when changes occur.
Nov 09, 2023 - 15:35 GMT
Investigating - We are currently investigating a high level of database
connection failures.
Nov 09, 2023 - 11:28 GMT
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Uptime over the past 90 days. View historical uptime.
Game Web Servers Under Maintenance
90 days ago

100.0 % uptime

Today
Database Partial Outage
90 days ago

98.92 % uptime

Today
Wiki Operational
90 days ago

100.0 % uptime

Today
Forums Under Maintenance
90 days ago

100.0 % uptime

Today
Third Party
?
Services used but not run by Pokémon Vortex.
Operational
Cloudflare
?
Cloudflare is our DDoS protection provider and proxies all of our traffic
through their network.
Operational
Stripe API
?
Stripe is used to handle card payments made on Pokémon Vortex.
Operational
AWS SES
?
AWS SES is used for all outgoing mail sent.
Operational
Operational
Degraded Performance
Partial Outage

Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.


RELATED

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time ?
10 s
Created with Highcharts 7.1.112. Nov03:0006:0009:0012:0015:0018:0021:0010
Past Incidents
Nov 12, 2023

Unresolved incident: Elevated database connection failures.

Nov 11, 2023

No incidents reported.

Nov 10, 2023

No incidents reported.

Nov 9, 2023
Nov 8, 2023

No incidents reported.

Nov 7, 2023

No incidents reported.

Nov 6, 2023

No incidents reported.

Nov 5, 2023

No incidents reported.

Nov 4, 2023

No incidents reported.

Nov 3, 2023

No incidents reported.

Nov 2, 2023

No incidents reported.

Nov 1, 2023

No incidents reported.

Oct 31, 2023

No incidents reported.

Oct 30, 2023

No incidents reported.

Oct 29, 2023

No incidents reported.

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