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The latest digital commerce news for Kiwi businesses

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Skills shortage


SALESFORCE TO TRAIN 400 KIWIS WITH MISSION READY AND TUPUTOA

By Catherine Knowles
Fri 18 Mar 2022

Salesforce has announced its commitment to train 400 New Zealanders in
Salesforce skills through its support of Mission Ready and an expansion of its
relationship with TupuToa.

The announcement was made at Salesforce's 'The Digital Imperative in Aotearoa
New Zealand' event hosted in partnership with the Trans-Tasman Business Circle.

The event also featured an address from Hon David Clark, minister for the
digital economy and communications, covering his priorities in the portfolio.

Hamish Miles, country leader for Salesforce New Zealand, says, “Salesforce’s
recent Global Digital Skills Index clearly showed that we are in a digital
skills crisis and the gap is widening. While the demand for digital skills is
high, the supply of people with these skills is lagging.”

The Index revealed New Zealand's Workplace Digital Skills Readiness Index score
is 28; this is compared with the highest-scoring country, India (63), Australia
and the UK (21) and the US (36).

The research also found 82% of Kiwis said they are not equipped for the future
of work, and 80% are planning to learn new skills in the future yet only 20% are
very actively involved in workplace digital skills training programmes today.

Miles says, “As an industry, we need to do more to ensure that pathways to
digital skills are accessible for all New Zealanders. We don't have all the
answers and have a long way to go, but working together is the only way to make
progress.

“That's why we've teamed up with TupuToa and Mission Ready to help us on this
journey, and we couldn't be prouder to work alongside these two incredible
organisations.”

TupuToa chief executive Anne Fitisemanu says, “Our vision is to grow Māori and
Pacific leaders for a greater Aotearoa, and we do that in a range of ways to
support the development and advancement of our people.

"The Salesforce Admin Programme will help develop new skills and open up new
career pathways, particularly in the tech sector, where we need to grow
diversity. We are also excited about the ripple effect of possibilities that
education, skills and training provides not just for individual learners, but
also for entire whānau and wider communities.”

Mission Ready is an Auckland-based career development agency focusing on helping
people to develop their careers. It was set up to bridge the growing skills
shortage by challenging the way the tech workforce is prepared, and has created
its accelerator training model in collaboration with industry employers.

As part of this programme, learners will be trained in professional skills
including agile and design thinking, and will gain three industry recognised
certifications as well as industry experience on live projects.

Mission Ready co-founder, Diana Sharma, says she is proud to be part of the
solution, combating the tech skills shortage by tailoring Mission Ready's
Accelerator course to help candidates transition into tech careers.

Sharma says, “Our model appealed to Salesforce because of its short turn-around
time, our social impact focus on inclusion and diversity, as well as our access
to candidates who are motivated to change careers into the technology sector.

"Mission Ready's trained more than 300 candidates in the last three years with a
large percentage transitioning from careers and backgrounds in teaching,
business operations, performing arts, nursing and COVID-impacted industries like
hospitality and tourism.”

According to IDC, Salesforce and its ecosystem of partners in New Zealand will
create 26,000 new jobs and NZ$9.7B billion in new business revenues by 2026.

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