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Submitted URL: https://virginpulse.pissedconsumer.com/?utm_source=VirginPulse&utm_medium=email&utm_campaign=performance-report-(w/o-contract)-review-link
Effective URL: https://www.pissedconsumer.com/virginpulse/RT-F.html?utm_source=VirginPulse&utm_medium=email&utm_campaign=performance-report-%2...
Submission: On October 01 via api from US — Scanned from DE
Effective URL: https://www.pissedconsumer.com/virginpulse/RT-F.html?utm_source=VirginPulse&utm_medium=email&utm_campaign=performance-report-%2...
Submission: On October 01 via api from US — Scanned from DE
Form analysis
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Text Content
Skip to content PissedConsumer * Reviews * Categories Media Auctions and Marketplaces Games and Movies Footwear and Clothing Social Media and Networking Food Delivery Software * Companies Amazon Temu Google YouTube TV Facebook Garena Free Fire Instagram For Business * Login * Home * Software * VirginPulse 7 Updated on 09/28/2024 VIRGINPULSE REVIEWS AND COMPLAINTS virginpulse.com 1.7 out of 5 5 rated reviews 1.7 5 rated reviews | Is this your business? What is your customer experience with VirginPulse? Submit review Advertisements VIRGINPULSE OVERVIEW The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users. * VirginPulse has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied. * 50% of users would likely recommend VirginPulse to a friend or colleague. * Rating Distribution 80% negative 20% neutral * Pros: Great customer service, Great watches, Items purchased with work rewards. Cons: Cant get in touch with anyone, Extremely overcharged, Poor customer service. View full overview › Reviews 0 Q&A Contacts Show reviews that mention search button email priority health card issue customer service virgin pulse target gift gift card points reward Filter review 1. 5 0 2. 4 0 3. 3 1 4. 2 1 5. 1 3 Sort by Helpful Latest Alexei Xjw Alexei Xjw Doylestown, Pennsylvania #6134917 Share Review Report Review Reply as Company PROBLEMS WITH LABCORP PAPERWORK Sep 28, 2024 1.0 The website and getting forms isn't user friendly at all. Sign in is a joke. If you can't remember your user name or password and request assistance an email is never received. User's recommendation: Plan ahead and use your own Dr. Comment Helpful Jeremiah N Yby Jeremiah N Yby This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer #6095812 Share Review Report Review Reply as Company HAVEN'T RECEIVED ITEM I ORDERED AUGUST 19ISH Sep 10, 2024 1.0 I haven't received my order from, I think, August 19th, when I ordered Max Pro or something like that. Jeremiah Nolan is the name and I would just like to know when I'm getting it, or maybe a refund. Loss: $35 Pros: * Great watches Cons: * Cant get in touch with anyone Preferred solution: Price reduction Comment Helpful Advertisements Randall R Qxo Randall R Qxo This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer #5922332 Share Review Report Review Reply as Company DID NOT RECEIVE MY TARGET GIFT CARD Jun 14, 2024 Use a different device. They blocked my Target gift card. They said it would be available in 24 hours, but it never was. Loss: $50 Preferred solution: Full refund Comment Helpful Michael S How Michael S How This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer | Comstock Park, Michigan #5528075 Share Review Report Review Reply as Company POOR CUSTOMER SERVICE Jan 14, 2024 On Thursday,01/11/24 I received an email from Priority Health informing me that my unused balance for OTC would expire at the end of the month. I clicked on the button and was not connected to Priority Health Account,but to Virgin Pulse. I attempted in various ways to sign in,not accepted. I tried the Chat option and after several times,I was informed I was being transferred to another agent. Waited a long time and was never connected or helped. I thought Virgin Pulse was a scam. Priority Health was contacted and informed of the above information! Regards, Mike Satonin/Very Poor Customer Service! Comment Helpful Advertisements Ben G Zpk This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer #5351280 Share Review Report Review Reply as Company RETURN HAS BEEN IMPOSSIBLE Nov 24, 2023 2.3 Returns are impossible. I called and was told that the email was forwarded, but it didn't pertain to my issue. Unfortunately, I only have access to my work email at work and I can't check while on the phone as I work nights. Loss: $38 Pros: * Items purchased with work rewards Cons: * Poor customer service Preferred solution: Full refund User's recommendation: Only buy it if you know the item is what is expected Comment Helpful Komal V Pwy This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ Verified Buyer | This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer #4785270 Share Review Report Review Reply as Company UNFAIR CHARGES AND LACK OF PROMISED DISCOUNTS: A DISAPPOINTING EXPERIENCE WITH VIRGIN PLUS Jul 10, 2023 3.0 I am writing this complaint to express my deep dissatisfaction and frustration with Virgin Plus regarding two significant issues: unreasonable charges for overutilization of data and the failure to provide promised discounts. As a student, I cannot afford the exorbitant fee of $50 for a mere 0.32 GB of data, especially considering the lack of notification regarding my data pack and my track record of timely bill payments. To begin with, I was shocked to discover that Virgin Plus had charged me $50 for exceeding my data limit by a minuscule 0.32 GB. Such a charge is completely disproportionate and unreasonable. It is beyond comprehension that Virgin Plus would charge such an exorbitant amount for such a negligible overage. This kind of pricing is exploitative, particularly for customers like me who are on a tight budget. Adding insult to injury, I did not receive any notification indicating that my data pack had been exhausted. As a responsible customer, I expected Virgin Plus to keep me informed about my data usage and notify me before charging additional fees. This lack of notification further highlights the company's disregard for its customers' financial well-being and satisfaction. Furthermore, I am disappointed that the promised $5 monthly discount for referring a friend has not been applied to my account. I took the time to recommend Virgin Plus to a friend, expecting to receive the agreed-upon discount as a token of appreciation. However, the company has failed to fulfill its end of the deal, leaving me feeling misled and undervalued as a customer. As a long-standing and responsible customer, I am deeply disappointed by these unfair charges and the failure to honor the promised referral discount. I have consistently paid my bills on time and have been loyal to Virgin Plus. I urge the company to reconsider the $50 charge for such a minimal data overage and to rectify the situation by waiving the fee. Additionally, I kindly request that Virgin Plus promptly apply the $5 monthly discount as promised for the referral. It is disheartening to feel disregarded and ignored as a customer who has put trust in the company's services. I sincerely hope that Virgin Plus takes my concerns seriously, reviews my case, and resolves these issues in a fair and satisfactory manner. As a loyal and responsible customer, I believe I deserve better treatment and consideration. View full review Loss: $35 Pros: * Great customer service Cons: * Extremely overcharged Preferred solution: Full refund User's recommendation: Don’t over utilise data pack. They charge huge dollars for a mere of 0.32 gb extra data. Comment 1 Adama Kpt Adama Kpt This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ Verified Reviewer | Lincoln, Nebraska #5147357 Share Review Report Review Reply as Company MY REWARD CARD Sep 25, 2023 1.0 My issue has not been resolved. I have redeemed my reward points but I have not received my card yet. I would like to know how I can get my physical card. User's recommendation: low Comment Helpful CONTACT INFORMATION Website: virginpulse.com Mailing Address: 75 Fountain St. Providence, Rhode Island 02902 United States Phone: (888) 671-9395 Contact VirginPulse Customer Service HOW SATISFIED ARE THE CUSTOMERS? Check customer satisfaction score and preferences. Find out what customers truly think and feel about the company, product, or service. View Dashboard NEED HELP WITH YOUR ISSUE? GET SUPPORT FROM OUR CONSUMER EXPERTS. Talk to expert Advertisements BRANDS RELATED TO VIRGINPULSE VIRGIN MEDIA 1.8 745 Reviews “I waited in 3 different bot-chats for 30-40 minutes during the day to speak to a human customer service...“ VIRGIN EXPERIENCE DAYS 1.8 465 Reviews “I have a Virgin Experience Voucher for two Platinum Phantom of Opera tickets. When I go to the voucher...“ VIRGIN ATLANTIC 2.3 172 Reviews “Wayfare Destinations won't talk with me. Your customer service said they can't release the reason for...“ VIRGIN AUSTRALIA 1.5 137 Reviews “We booked our flights on the 4th December and we were able to manage our booking normally with Qatar...“ See all related companies COMPANIES SIMILAR TO VIRGINPULSE ADTRANQUILITY 1.4 887 Reviews “Please cancel my subscription and return all monies you have taken from my account. I have not...“ DROPBOX 1.6 841 Reviews “Hi, I'm getting billed with no reason. I discontinued your services a long time ago. I just got billed...“ GRAMMARLY 1.8 738 Reviews “Refund right now. Do you want to go to jail? Hundreds of people canceled, yet you still charged. There...“ AVAST SOFTWARE 1.9 710 Reviews “Your recommendation to future customers Reason for your review Media files (shown publicly) ...jokinj“ See more Software Businesses › WHY TRUST REVIEWS ON PISSEDCONSUMER? * Professional auto and live moderation * 100% user-generated content * Equal opportunity and protection * Zero tolerance for fake reviews * Verified content * PissedConsumer is on the Inc. 5000 list For more information read Blog article VirginPulse Reviews Q&A Contacts * Call the company * Write Review Write a review About * About PissedConsumer * Press Page * Blog * FAQ for Consumers * FAQ for Companies * Careers * Contact PissedConsumer Browse * Companies * Reviews * Categories * State Attorneys General Contacts Services * Business Solutions * List your Business * Tips For Consumers * Tips For Companies * PissedConsumer Club * Advertise with us Legal * Privacy Policy * Terms Of Use * Legal Information * Dispute Resolution (LVP Program) Privacy Manager * facebook * youtube * linkedin * instagram * twitter PissedConsumer © 2024 All Rights Reserved VirginPulse Overview The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users. * VirginPulse has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied. * 50% of users would likely recommend VirginPulse to a friend or colleague. * Rating Distribution 80% negative 20% neutral * Pros: Great customer service, Great watches, Items purchased with work rewards. Cons: Cant get in touch with anyone, Extremely overcharged, Poor customer service. * Recent recommendations regarding this business are as follows: "Plan ahead and use your own Dr.", "Only buy it if you know the item is what is expected", "low", "Don’t over utilise data pack. They charge huge dollars for a mere of 0.32 gb extra data.". * Most users ask VirginPulse for the refund as a solution to their issues. * Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is high according to consumer reviews. 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