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 * Home
   
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 * Guides
   
     
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   * Walmart Fulfillment Services (WFS)
     
       
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     * Program Information
       
         
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       * (PI_1) Introduction to the Walmart Fulfillment Services Program
         
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       * (PI_2) WFS Fees
         
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       * (PI_3) Routing Guide Overview
         
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       * (PI_4) FAQ: What WFS Sellers Want to Know
         
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       * (PI_5) WFS Onboarding
         
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       * (PI_6) WFS Prep Services
         
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       * (PI_7) WFS Preferred Carrier Program
         
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       * (PI_8) WFS Terms of Service
       
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     * Getting Started with WFS
       
         
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       * The Basics
         
           
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         * 5 Easy Steps to Ship to WFS
           
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         * Get Started with WFS
           
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         * Manage Your WFS Contact Information
         
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       * Step 1: Select Your Assortment
         
           
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         * Select Your Assortment Overview
         
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       * Step 2: Setup Items For WFS
         
           
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         * (GS-CI_1) Set Up Your Items for WFS Overview
           
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         * (GS-CI_2) Create New Catalog Items in Bulk
           
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         * (GS-CI_3) Create a Single WFS Item
           
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         * (GS-CI_4) Convert Existing Items to WFS
           
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         * (GS-CI_5) Troubleshooting Item Feed Errors
           
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         * (GS-CI_6) Hazardous Materials — What to Do
           
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         * (GS-CI_7) Hazardous Materials FAQ
           
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         * (GS-CI_8) Update Existing Items in Your WFS Catalog
         
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       * Step 3: Prepare to Ship
         
           
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         * (GS-PS_1) Prepare to Ship Overview
           
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         * (GS-PS_2) How to Send Inventory to WFS
           
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         * (GS-PS_3) How to Label Your Items & Shipment
           
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         * (GS-PS_4) How to Prepare & Pack Products Before Shipping
           
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         * (GS-PS_5) Select Containers & Dunnage for Shipping
           
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         * (GS-PS_6) Select & Pack Pallets Safely & Efficiently
         
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       * Step 4: Ship Your Inventory
         
           
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         * Choose Ship Method & Schedule Delivery
           
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         * Pre-Ship Checklist
         
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       * Step 5: Confirm Your Shipment
         
           
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         * How to Track & Manage Your Inventory Health
           
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         * Inventory Rejected or Returned by WFS
           
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         * Manage Shipments with Receiving Issues
           
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         * Open a WFS Dispute Claim
           
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         * Remove Items from a Walmart Fulfillment Center
       
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     * Run Your WFS Business
       
         
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       * (RB_1) Run Your WFS Business Overview
         
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       * (RB_2) Prepare Your Customer Care Team for WFS
         
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       * (RB_3) Manage Your WFS Return Settings
         
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       * (RB_4) What to Expect: WFS Returns
         
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       * (RB_5) Reading the Combined MP/WFS Payment Report
         
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       * (RB_6) Walmart-Fulfilled Orders Switching to Seller-Fulfilled
       
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     * Get Support
       
         
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       * Have a Question? How to Get Support
       
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     * For Developers
       
         
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       * API Calls for WFS Management
     
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   * Getting Started
     
       
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     * Getting Ready to Sell
       
         
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       * Complete Onboarding in Seller Center
         
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       * Item Setup Methods
       
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     * Working with Solution Providers
       
         
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       * Choose a Solution Provider
       
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     * API Integration
       
         
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       * Integration Methods: API
     
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   * Seller Center Navigation
     
       
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     * General Settings
       
         
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       * Administrator Options
         
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       * Disable 2-Step Verification in Seller Center
         
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       * Enable 2-Step Verification in Seller Center
         
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       * Financial Settings in Seller Center
         
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       * Integration Methods: API
         
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       * Link Accounts in Seller Center
         
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       * Manage Company Information in Seller Center
         
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       * Manage Contact Information in Seller Center
         
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       * Partner Profile Settings – Overview
         
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       * Partner Profile – Returns
         
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       * Partner Profile – Taxes
         
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       * Seller Center Settings – Access Partner Profile, Shipping Profile,
         Administrator Options, and Financial Settings
       
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     * My Profile Page
       
         
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       * Update My Profile Settings in Seller Center 
       
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     * Items & Inventory Pages
       
         
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       * Activity Feed in Seller Center
         
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       * Bulk Lag Time
         
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       * Bulk Return Rules
         
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       * Navigate the Items Dashboard in Seller Center
         
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       * Update Inventory in Seller Center
         
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       * Update Prices in Seller Center
         
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       * View Variant Groups in Seller Center
       
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     * Order Management Pages
       
         
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       * Seller Center - Order Management
       
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     * Insights & Analytics Pages
       
         
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       * Performance Dashboard – Order & Fulfillment Insights
         
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       * Seller Center Analytics – Performance Dashboard
         
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       * Trust and Safety Performance
       
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     * Message Center
       
         
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       * Message Center – Create Templates for Common Responses
         
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       * Message Center – Manage Customer Contacts and Inquiries
         
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       * Message Center – Template Suggestions for Common Seller Responses
         
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       * Respond to Customer Emails in the Message Center
       
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     * Utilizing Seller Help to Manage Partner Support Cases
     
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   * Partner Profile & Settings
     
       
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     * Make Updates
       
         
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       * Bulk Return Rules
         
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       * Disable 2-Step Verification in Seller Center
         
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       * Enable 2-Step Verification in Seller Center
         
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       * Financial Settings – Tax Profile
         
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       * Partner Profile Settings – Overview
         
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       * Retrieve Credentials for Your Return Shipping Carrier Account
         
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       * Seller Center Settings – Access Partner Profile, Shipping Profile,
         Administrator Options, and Financial Settings
         
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       * Set Up Payment Information in Seller Center
         
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       * Update My Profile Settings in Seller Center 
         
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       * Update Your Display Name
       
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     * User Management
       
         
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       * User Management
       
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     * Tax Info
       
         
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       * Form 1099-K
         
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       * Product Fees & Taxes
         
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       * Sales Tax Collection
         
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       * Shipping Sales Tax Codes
         
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       * Tax Classifications and Documentation
       
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     * Seller Fulfillment Settings
       
         
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       * Seller Center Fulfillment Settings – General Shipping
     
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   * Items and Inventory
     
       
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     * About Listings on Walmart Marketplace
       
         
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       * How is Content Updated?
         
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       * Inventory Calculation
         
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       * Pricing Rules
         
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       * Product & Seller Reviews
         
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       * Product Identifier
         
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       * Selling Products Without Product Identifiers
         
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       * What Is Every Day Low Price (EDLP)?
       
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     * Item Setup Reference Docs
       
         
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       * Avoid Keyword Stuffing
         
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       * Guidelines & Requirements for Product Listing Images
         
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       * Guidelines & Requirements for Product Title, Description, & Features
         
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       * Hosting Images With Walmart
         
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       * Item And Offer Status Definitions
         
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       * Item Setup: Create a Great Listing
         
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       * Marketplace Content Curation
         
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       * Rich Media Content for Marketplace Listings
         
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       * Seller Center Items on Hold
         
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       * Supported Variant Attribute Names
         
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       * Variant Group FAQs
       
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     * Add Items
       
         
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       * Add Items in Bulk from Any Marketplace
         
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       * Add Items in Bulk Using the Full Item Spec
         
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       * Applying to Walmart Restored
         
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       * Item Drafts in Seller Center
         
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       * Item Setup Methods
         
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       * List Multi-Pack or Custom Items
         
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       * Manage Variant Groups
         
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       * Quick Setup by Match in Seller Center
         
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       * Sample Item Setup Specs
         
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       * Set Up a New Item in Seller Center
         
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       * Single Item Setup in Seller Center
         
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       * Walmart Restored Program
       
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     * Make Updates
       
         
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       * Biz Mentor
         
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       * Maintain Existing Items in Your Catalog
         
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       * Make Item Content Updates
         
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       * Manage Variant Groups
         
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       * Retire Items in Seller Center
         
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       * Update an Item's Product ID
         
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       * Update an Item's SKU
         
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       * Update Inventory in Seller Center
         
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       * Update Items in Bulk in Seller Center
         
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       * Update Prices in Seller Center
       
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     * Common Catalog Issues
       
         
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       * Activity Feed in Seller Center
         
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       * Avoid Product ID and Content Mismatches
         
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       * Pricing Rules
         
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       * Understanding Price Cap Issues
       
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     * Listing Quality Dashboard – Bulk Attribute Editor
       
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     * Seller Center Analytics – Listing Quality & Rewards Dashboard
     
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   * Order Processing and Shipping
     
       
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     * Disputes
       
         
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       * Marketplace Disputes - Walmart Customer Care Refunds
         
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       * Marketplace Disputes Standards
         
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       * Marketplace Disputes – Customer Returns
         
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       * Marketplace Disputes – Failed Delivery & Return to Sender (RTS)
         
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       * Marketplace Disputes – Referral Fee Adjustments
       
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     * Configure Shipping
       
         
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       * Automate Shipping Template Settings in Seller Center
         
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       * Configure Fulfillment Centers in Seller Center
         
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       * Enhanced Free TwoDay Delivery Program Introduction
         
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       * FedEx Advantage® Program for Marketplace Sellers
         
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       * Manual Shipping Templates
         
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       * Request Access to Smart Tags
         
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       * Retrieve Credentials for Your Return Shipping Carrier Account
         
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       * Shipping Sales Tax Codes
         
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       * Shipping Templates - Mapping SKUs
       
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     * Manage Incoming Orders
       
         
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       * Manage Notifications in Seller Center
         
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       * Manage Order Status – Acknowledge, Ship, or Cancel Orders
         
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       * Marketplace Order Cancellations
         
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       * Pause Sales & Order Processing During an Operational Outage
         
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       * Respond to a "Fraud - Stop Shipment" Notification
       
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     * Ship with Walmart
       
         
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       * Billing
         
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       * Buy Shipping Labels in Seller Center
         
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       * How to Sign Up for Ship with Walmart Services
         
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       * Ship with Walmart
       
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     * Ship Orders
       
         
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       * Carrier Methods
         
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       * Manage Order Status – Acknowledge, Ship, or Cancel Orders
         
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       * Valid Tracking Number Policy and Requirements
       
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     * Customer Care
       
         
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       * Customer Care for Missing Orders
         
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       * Customer Care for Missing Refunds
         
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       * Customer Care for Order Errors
         
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       * Message Center – Manage Customer Contacts and Inquiries
       
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     * Process Returns & Replacements
       
         
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       * Bulk Return Rules
         
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       * Issue Adjustments or Non-standard Refunds in Seller Center
         
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       * Keep It and Partial Keep It Returns
         
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       * Marketplace Return Reduction Guide
         
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       * Process Returns
         
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       * Undeliverable: Failed Delivery Policy
       
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     * Common Ordering Issues
       
         
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       * Fix Label Printing Issues with a Return Shipping Carrier Account
         
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       * Marketplace Orders FAQs
         
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       * Pause Sales & Order Processing During an Operational Outage
         
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       * Performance Dashboard – Order & Fulfillment Insights
         
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       * Respond to a "Fraud - Stop Shipment" Notification
         
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       * Shipping and Refunds Frequently Asked Questions
     
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   * Promotions and Advertising
     
       
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     * Advertise with Sponsored Search from Walmart Connect
       
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     * Manage Promotions in Bulk
       
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     * Promotion Rules
       
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     * Review Accelerator Program
     
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   * Reports, Payments and Analytics
     
       
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     * Buy Box Reports
       
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     * Item Reports
       
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     * Payment Periods, Reports, & Adjustment Requests
       
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     * Performance Dashboard – Order & Fulfillment Insights
       
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     * Pricing Opportunities Dashboard
       
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     * Pro Seller Badge
       
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     * Repricer Dashboard
       
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     * Seller Center Analytics Dashboards
       
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     * Seller Center Analytics – Assortment Growth
       
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     * Seller Center Analytics – Listing Quality & Rewards Dashboard
       
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     * Seller Center Analytics – Performance Dashboard
       
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     * Seller Center Analytics – Search Insights
       
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     * Seller Center Analytics – Unpublished Item Dashboard ▶️
       
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     * Walmart Marketplace Capital FAQs
     
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   * Tips and Best Practices
     
       
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     * Biz Mentor
       
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     * Carrier Methods
       
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     * Guidelines & Requirements for Product Title, Description, & Features
       
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     * Tips for Reducing Late Shipments
       
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     * Tips for Reducing Order Defects for Out of Stock Items
       
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     * Tips for Reducing Your Cancellation Rate
       
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     * Tips for Reducing Your Refund Rate
       
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     * Tips to Finish Setting Up Your Catalog
     
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   * Troubleshooting & Common Support Issues
     
       
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     * Troubleshooting
       
         
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       * Fix Label Printing Issues with a Return Shipping Carrier Account
         
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       * Forgot Password - Seller Center
         
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       * Receiving "No Item Found with Given SKU" error message
         
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       * Supported Browsers
         
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       * Troubleshooting Common Integration Errors
       
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     * Requesting Support
       
         
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       * Contact Seller Support
         
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       * Partner Support For Solution Providers
         
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