support.handground.com

Summary

This website contacted 4 IPs in 1 countries across 2 domains to perform 5 HTTP transactions. The main IP is 54.165.221.84, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.handground.com.
TLS certificate: Issued by R10 on August 7th 2024. Valid for: 3 months.

This is the only time support.handground.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1	54.165.221.84 54.165.221.84	14618 (AMAZON-AES) (AMAZON-AES)
2	2600:9000:264... 2600:9000:2646:b800:b:1881:c0:21	16509 (AMAZON-02) (AMAZON-02)
2	18.244.20.171 18.244.20.171	16509 (AMAZON-02) (AMAZON-02)
5	4

1 54.165.221.84 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-165-221-84.compute-1.amazonaws.com

support.handground.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2600:9000:2646:b800:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)

d3eto7onm69fcz.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.244.20.171 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-244-20-171.fra56.r.cloudfront.net

d33v4339jhl8k0.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
4	cloudfront.net d3eto7onm69fcz.cloudfront.net d33v4339jhl8k0.cloudfront.net	238 KB
1	handground.com support.handground.com	4 KB
5	2

	Domain	Requested by
2	d33v4339jhl8k0.cloudfront.net	support.handground.com
2	d3eto7onm69fcz.cloudfront.net	support.handground.com
1	support.handground.com
5	3

This site contains links to these domains. Also see Links.

Domain
handground.com
www.helpscout.com

Subject Issuer	Validity	Valid
support.handground.com R10	`2024-08-07` - `2024-11-05`	3 months	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2023-10-10` - `2024-09-19`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://support.handground.com/
Frame ID: 782AFCB10E17C0E3CADD025FADB4A4E2
Requests: 6 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Handground Knowledge Base

Page Statistics

5
Requests

100 %
HTTPS

33 %
IPv6

2
Domains

3
Subdomains

4
IPs

1
Countries

244 kB
Transfer

253 kB
Size

1
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://handground.com/

Search URL Search Domain Scan URL

URL: https://www.helpscout.com/knowledge-base/?co=Handground&utm_source=docs&utm_medium=footerlink&utm_campaign=Docs+Branding
Title: Help Scout

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

5 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
support.handground.com/ 14 KB
4 KB 766ms
107ms Document
text/html 54.165.221.84
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://support.handground.com/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 54.165.221.84 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-54-165-221-84.compute-1.amazonaws.com
Software: openresty /
Resource Hash: b6f7a67c7803924b81ba1fd3a078b63e4fbcff82366ee1042b8458d5bb9d6cda

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Connection: keep-alive
Content-Encoding: gzip
Content-Type: text/html; charset=utf-8
Date: Sat, 10 Aug 2024 00:22:02 GMT
Server: openresty
Transfer-Encoding: chunked

GET
H2 200 launch-1722755161314.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 114 KB
115 KB 40ms
8ms Stylesheet
text/css 2600:9000:2646:b800:b:1881:c0:21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1722755161314.css

Requested by

Host: support.handground.com
URL: https://support.handground.com/

Protocol

H2

Security

TLS 1.3, , AES_128_GCM

Server

2600:9000:2646:b800:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

openresty /

Resource Hash

709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

Referer: https://support.handground.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Sat, 10 Aug 2024 00:13:46 GMT
via: 1.1 40b08d02195372b460c02aaae6d50d56.cloudfront.net (CloudFront)
last-modified: Mon, 22 Jan 2024 07:46:42 GMT
server: openresty
x-amz-cf-pop: FRA60-P5
age: 510
etag: "9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache: Hit from cloudfront
content-type: text/css; charset=utf-8
cache-control: public, max-age=3600
content-length: 117042
x-amz-cf-id: yEqgKzfsddbLCns-j4q_na1rWJYFDXuWdElwOdJcMaCc_Gt7YFWrgg==

GET
H2 200 HG-Logo-Updated-small.jpg
d33v4339jhl8k0.cloudfront.net/docs/assets/584f2be29033602d65f6f2a4/images/584f2db99033602d65f6f2b5/ 5 KB
5 KB 472ms
436ms Image
image/jpeg 18.244.20.171
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://d33v4339jhl8k0.cloudfront.net/docs/assets/584f2be29033602d65f6f2a4/images/584f2db99033602d65f6f2b5/HG-Logo-Updated-small.jpg
Requested by: Host: support.handground.com
URL: https://support.handground.com/
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.244.20.171 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-244-20-171.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 77c6f27c3864f84bc6ec3632121cb7474b46a3842d1b2f3f656556f502905c84

Request headers

Referer: https://support.handground.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Sat, 10 Aug 2024 00:22:04 GMT
via: 1.1 7daf545331a4f565a58e22b0fa952528.cloudfront.net (CloudFront)
last-modified: Wed, 11 Apr 2018 14:52:30 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P11
etag: "6261091af85c212408426482fa939583"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/jpeg
accept-ranges: bytes
content-length: 5191
x-amz-cf-id: pn5V0OuzlRicNnst0tU90PbuFwA2zgn-U0iiTO_7Fg64JSsEh-5RDA==

GET
H2 200 app3.min.js Show response
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 116 KB
116 KB 52ms
21ms Script
application/javascript 2600:9000:2646:b800:b:1881:c0:21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js

Requested by

Host: support.handground.com
URL: https://support.handground.com/

Protocol

H2

Security

TLS 1.3, , AES_128_GCM

Server

2600:9000:2646:b800:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

openresty /

Resource Hash

baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

Referer: https://support.handground.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Fri, 09 Aug 2024 23:32:09 GMT
via: 1.1 40b08d02195372b460c02aaae6d50d56.cloudfront.net (CloudFront)
last-modified: Mon, 22 Jan 2024 07:46:42 GMT
server: openresty
x-amz-cf-pop: FRA60-P5
age: 3004
etag: "75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=3600
content-length: 118353
x-amz-cf-id: iz4pmgyXJBfAJtMIly2ZZIaI9PrpKtqKVDbik35tN-iKLMAAXx-lHw==

GET
DATA 200
OK truncated
/ 2 KB
2 KB Font
application/x-font-ttf

General

Check archive.org

Show headers Download Go to

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e

Request headers

Referer
Origin: https://support.handground.com
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Type: application/x-font-ttf;charset=utf-8

GET
H2 200 HandGround-Square-Icon-256.jpg
d33v4339jhl8k0.cloudfront.net/docs/assets/584f2be29033602d65f6f2a4/images/584f2db9c697912ffd6bd379/ 969 B
1 KB 432ms
431ms Other
image/jpeg 18.244.20.171
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://d33v4339jhl8k0.cloudfront.net/docs/assets/584f2be29033602d65f6f2a4/images/584f2db9c697912ffd6bd379/HandGround-Square-Icon-256.jpg
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.244.20.171 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-244-20-171.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 4541d1303bdbbc708d1840cb6f620ca64c08634459d65430b7c061f97a1dc406

Request headers

Referer: https://support.handground.com/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date: Sat, 10 Aug 2024 00:22:04 GMT
via: 1.1 7daf545331a4f565a58e22b0fa952528.cloudfront.net (CloudFront)
last-modified: Wed, 11 Apr 2018 14:52:30 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P11
etag: "6f51d69069e7eb59caa64ed2543bf4e1"
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront
content-type: image/jpeg
accept-ranges: bytes
content-length: 969
x-amz-cf-id: sEz-neNyRDPJmGp_W5uUpgbxAoezg60AhTuRRQCDd4vieB8SWiC1UQ==

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			support.handground.com/	1970-01-21 07:26:25	Name: PLAY_SESSION Value: "4a8f50ff6d1e12b6cb03c0877dcfc638b69eeb76-siteId=584f2be29033602d65f6f2a5&hs.session.id=DUozFqOHuTjx1rfeqnCJgcNbGDgBhcxG0jWth3M6tZh4sAkXCszMVmNwca7V8cYv&hs.session.exp=1723335722706"

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

d33v4339jhl8k0.cloudfront.net
d3eto7onm69fcz.cloudfront.net
support.handground.com
18.244.20.171
2600:9000:2646:b800:b:1881:c0:21
54.165.221.84
4541d1303bdbbc708d1840cb6f620ca64c08634459d65430b7c061f97a1dc406
6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
77c6f27c3864f84bc6ec3632121cb7474b46a3842d1b2f3f656556f502905c84
b6f7a67c7803924b81ba1fd3a078b63e4fbcff82366ee1042b8458d5bb9d6cda
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52

support.handground.com Open in urlscan Pro 54.165.221.84 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page Statistics

5 Requests

100 %HTTPS

33 %IPv6

2 Domains

3 Subdomains

4 IPs

1 Countries

244 kBTransfer

253 kBSize

1 Cookies

2 Outgoing links

Redirected requests

5 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

1 Cookies

Indicators

support.handground.com Open in urlscan Pro
54.165.221.84 Public Scan

Screenshot
Live screenshot

Full Image

5
Requests

100 %
HTTPS

33 %
IPv6

2
Domains

3
Subdomains

4
IPs

1
Countries

244 kB
Transfer

253 kB
Size

1
Cookies

5 HTTP transactions
1 data transactions