URL: https://idlab-support.ch/
Submission: On December 02 via api from CH — Scanned from CH

Summary

This website contacted 9 IPs in 3 countries across 8 domains to perform 18 HTTP transactions. The main IP is 128.65.195.180, located in Switzerland and belongs to Infomaniak-AS Infomaniak Network SA, CH. The main domain is idlab-support.ch.
TLS certificate: Issued by R11 on October 1st 2024. Valid for: 3 months.
This is the only time idlab-support.ch was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 128.65.195.180 29222 (Infomania...)
3 2a00:1450:400... 15169 (GOOGLE)
1 142.250.186.35 15169 (GOOGLE)
1 34.199.251.29 14618 (AMAZON-AES)
2 54.160.122.10 14618 (AMAZON-AES)
1 2600:9000:267... 16509 (AMAZON-02)
1 13.32.23.123 16509 (AMAZON-02)
1 2600:1901:0:a... 396982 (GOOGLE-CL...)
18 9
Apex Domain
Subdomains
Transfer
3 kayako.com
idlab.kayako.com Failed
assets.kayako.com — Cisco Umbrella Rank: 526913
330 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 29
3 KB
2 idlab-support.ch
idlab-support.ch
3 KB
1 bugsnag.com
notify.bugsnag.com — Cisco Umbrella Rank: 1688
139 B
1 cloudfront.net
d2wy8f7a9ursnm.cloudfront.net
6 KB
1 kayakocdn.com
idlab.kayakocdn.com
2 KB
1 gstatic.com
fonts.gstatic.com
18 KB
0 infomaniak.com Failed
www.infomaniak.com — Cisco Umbrella Rank: 852667 Failed
18 8
Domain Requested by
3 fonts.googleapis.com idlab-support.ch
client
2 idlab.kayako.com idlab.kayakocdn.com
assets.kayako.com
2 idlab-support.ch
1 notify.bugsnag.com
1 d2wy8f7a9ursnm.cloudfront.net assets.kayako.com
1 assets.kayako.com idlab.kayakocdn.com
1 idlab.kayakocdn.com idlab-support.ch
1 fonts.gstatic.com fonts.googleapis.com
0 www.infomaniak.com Failed idlab-support.ch
18 9

This site contains no links.

Subject Issuer Validity Valid
idlab-support.ch
R11
2024-10-01 -
2024-12-30
3 months crt.sh
upload.video.google.com
WR2
2024-10-21 -
2025-01-13
3 months crt.sh
*.gstatic.com
WR2
2024-10-21 -
2025-01-13
3 months crt.sh
*.kayakocdn.com
Amazon RSA 2048 M02
2024-11-13 -
2025-12-13
a year crt.sh
*.kayako.com
Starfield Secure Certificate Authority - G2
2023-12-24 -
2024-12-30
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2024-07-30 -
2025-07-03
a year crt.sh
*.bugsnag.com
DigiCert TLS RSA SHA256 2020 CA1
2024-03-20 -
2025-04-15
a year crt.sh

This page contains 2 frames:

Primary Page: https://idlab-support.ch/
Frame ID: 1FC28249293B8C4829116582384BDEB9
Requests: 11 HTTP requests in this frame

Frame: https://assets.kayako.com/messenger/build-298ff29a4060cba16ab4.js
Frame ID: 912311730FD6FA67ADF6565DF4FE7403
Requests: 5 HTTP requests in this frame

Screenshot

Page Title

Bienvenue sur idlab-support.ch

Detected technologies

Overall confidence: 100%
Detected patterns
  • /bugsnag.*\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

18
Requests

67 %
HTTPS

38 %
IPv6

8
Domains

9
Subdomains

9
IPs

3
Countries

362 kB
Transfer

1414 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0
  • https://static.sharedbox.com/assets/font-awesome/4.3.0/css/font-awesome.min.css HTTP 301
  • https://www.infomaniak.com/sharedbox HTTP 302
  • https://www.infomaniak.com/de/sharedbox
Request Chain 2
  • https://static.sharedbox.com/assets/js/css_browser_selector.min.js HTTP 301
  • https://www.infomaniak.com/sharedbox HTTP 302
  • https://www.infomaniak.com/de/sharedbox
Request Chain 3
  • https://static.sharedbox.com/assets/bg/unsplash/YoadQb46v6k-medium.jpg HTTP 301
  • https://www.infomaniak.com/sharedbox HTTP 302
  • https://www.infomaniak.com/de/sharedbox
Request Chain 4
  • https://static.sharedbox.com/assets/bg/unsplash/YoadQb46v6k-large.jpg HTTP 301
  • https://www.infomaniak.com/sharedbox HTTP 302
  • https://www.infomaniak.com/de/sharedbox

18 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
idlab-support.ch/
5 KB
2 KB
Document
General
Full URL
https://idlab-support.ch/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
128.65.195.180 , Switzerland, ASN29222 (Infomaniak-AS Infomaniak Network SA, CH),
Reverse DNS
h2park-8d750cc5.infomaniak.ch
Software
Apache/2.4.25 (Debian) /
Resource Hash
2a39729336c0b107df4a8a595e1823497032a2dc655754b453ecdca78af33732
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://www.google.ch/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

Accept-Ranges
bytes
Content-Encoding
gzip
Content-Length
2032
Content-Type
text/html
Date
Mon, 02 Dec 2024 10:30:34 GMT
ETag
"14a3-56e5d00fabec0-gzip"
Last-Modified
Mon, 11 Jun 2018 12:36:51 GMT
Server
Apache/2.4.25 (Debian)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
sharedbox
www.infomaniak.com/de/
Redirect Chain
  • https://static.sharedbox.com/assets/font-awesome/4.3.0/css/font-awesome.min.css
  • https://www.infomaniak.com/sharedbox
  • https://www.infomaniak.com/de/sharedbox
0
0

css
fonts.googleapis.com/
6 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open%20Sans
Requested by
Host: idlab-support.ch
URL: https://idlab-support.ch/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
5780dcb011235f74ebd060a2e1d7e214e3bd12e13982bf4bd7fbe052d3d55f63
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://idlab-support.ch/

Response headers

content-encoding
gzip
x-content-type-options
nosniff
expires
Mon, 02 Dec 2024 10:30:34 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Mon, 02 Dec 2024 10:30:34 GMT
content-type
text/css; charset=utf-8
vary
Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
last-modified
Mon, 02 Dec 2024 09:33:35 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
cross-origin-opener-policy
same-origin-allow-popups
cross-origin-resource-policy
cross-origin
access-control-allow-origin
*
x-xss-protection
0
server
ESF
sharedbox
www.infomaniak.com/de/
Redirect Chain
  • https://static.sharedbox.com/assets/js/css_browser_selector.min.js
  • https://www.infomaniak.com/sharedbox
  • https://www.infomaniak.com/de/sharedbox
0
0

sharedbox
www.infomaniak.com/de/
Redirect Chain
  • https://static.sharedbox.com/assets/bg/unsplash/YoadQb46v6k-medium.jpg
  • https://www.infomaniak.com/sharedbox
  • https://www.infomaniak.com/de/sharedbox
0
0

sharedbox
www.infomaniak.com/de/
Redirect Chain
  • https://static.sharedbox.com/assets/bg/unsplash/YoadQb46v6k-large.jpg
  • https://www.infomaniak.com/sharedbox
  • https://www.infomaniak.com/de/sharedbox
0
0

memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVI.woff2
fonts.gstatic.com/s/opensans/v40/
18 KB
18 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsjZ0B4gaVI.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open%20Sans
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.250.186.35 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra24s04-in-f3.1e100.net
Software
sffe /
Resource Hash
e7af9d60d875eb1c1b1037bbbfdec41fcb096d0ebcf98a48717ad8b07906ced6
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Origin
https://idlab-support.ch
Referer
https://fonts.googleapis.com/

Response headers

age
462755
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
x-content-type-options
nosniff
expires
Thu, 27 Nov 2025 01:58:00 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Wed, 27 Nov 2024 01:58:00 GMT
last-modified
Thu, 14 Dec 2023 02:00:39 GMT
content-type
font/woff2
cache-control
public, max-age=31536000
timing-allow-origin
*
cross-origin-opener-policy
same-origin; report-to="apps-themes"
cross-origin-resource-policy
cross-origin
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
accept-ranges
bytes
access-control-allow-origin
*
content-length
18668
x-xss-protection
0
server
sffe
messenger
idlab.kayakocdn.com/
6 KB
2 KB
Script
General
Full URL
https://idlab.kayakocdn.com/messenger
Requested by
Host: idlab-support.ch
URL: https://idlab-support.ch/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.199.251.29 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-199-251-29.compute-1.amazonaws.com
Software
nginx /
Resource Hash
6ad35a55e94f2851745b4b6637ef93bbd0422c254f809f9ac409ace3e7a5c958
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains preload

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Origin
https://idlab-support.ch
Referer
https://idlab-support.ch/

Response headers

strict-transport-security
max-age=31536000; includeSubDomains preload
link
<http://idlab.kayako.com/messenger>; rel="canonical"
cache-control
max-age=86400
content-encoding
gzip
x-lightning-server-version
1.4.1
expires
Tue, 03 Dec 2024 10:30:35 GMT
access-control-allow-origin
*
date
Mon, 02 Dec 2024 10:30:35 GMT
content-type
application/javascript; charset=UTF-8
server
nginx
favicon.ico
idlab-support.ch/
278 B
484 B
Other
General
Full URL
https://idlab-support.ch/favicon.ico
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
128.65.195.180 , Switzerland, ASN29222 (Infomaniak-AS Infomaniak Network SA, CH),
Reverse DNS
h2park-8d750cc5.infomaniak.ch
Software
Apache/2.4.25 (Debian) /
Resource Hash
99a995441e139fa28ff85b8d79b7e7c95ebfca4434656504284881c256857850
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://idlab-support.ch/

Response headers

Strict-Transport-Security
max-age=31536000
Content-Length
278
Date
Mon, 02 Dec 2024 10:30:35 GMT
Content-Type
text/html; charset=iso-8859-1
Server
Apache/2.4.25 (Debian)
current
idlab.kayako.com/api/v1/messenger/settings/
0
0

current
idlab.kayako.com/api/v1/messenger/settings/ Frame
0
0
Preflight
General
Full URL
https://idlab.kayako.com/api/v1/messenger/settings/current?include=locale_field,brand,business_hour,businesshour_holiday
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.160.122.10 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-160-122-10.compute-1.amazonaws.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains preload

Request headers

Accept
*/*
Access-Control-Request-Headers
x-api-token
Access-Control-Request-Method
GET
Origin
https://idlab-support.ch
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

content-type
text/html; charset=UTF-8
date
Mon, 02 Dec 2024 10:30:36 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubDomains preload
build-298ff29a4060cba16ab4.js
assets.kayako.com/messenger/ Frame 9123
1 MB
330 KB
Script
General
Full URL
https://assets.kayako.com/messenger/build-298ff29a4060cba16ab4.js
Requested by
Host: idlab.kayakocdn.com
URL: https://idlab.kayakocdn.com/messenger
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2670:b800:1d:68e7:1540:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
22c6339362e1348069fe43402261ae3fc6ae131ccd8e83a88b58592ca1d792b5

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://idlab-support.ch/

Response headers

content-encoding
gzip
etag
"4a08da444ace9e9be4d4e60f6e8e1c08"
x-amz-version-id
u28MmZeEkSKS6Q3lSYhHLID.K8oVSPGP
age
6570288
x-amz-storage-class
INTELLIGENT_TIERING
expires
Tue, 01 Jan 2030 00:00:00 GMT
x-cache
Hit from cloudfront
x-amz-cf-id
MdAcUAYExQ7G48jceOEnv9COYLg-cyLhhiOSCjE4_ysY2VnYCMEcNw==
date
Tue, 17 Sep 2024 09:25:49 GMT
content-type
application/javascript; charset=utf-8
last-modified
Fri, 03 Jun 2022 08:45:29 GMT
cache-control
max-age=63072000, public
via
1.1 43b9d5592d1dc6a44adc7ebaaf183280.cloudfront.net (CloudFront)
accept-ranges
bytes
content-length
337012
x-amz-cf-pop
FRA56-P9
server
AmazonS3
starter
idlab.kayako.com/api/v1/conversations/ Frame
0
0
Preflight
General
Full URL
https://idlab.kayako.com/api/v1/conversations/starter?include=user_minimal,team_minimal,conversation_starter_engagement,automation_action
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.160.122.10 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-160-122-10.compute-1.amazonaws.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains preload

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-api-token,x-fingerprint-id
Access-Control-Request-Method
POST
Origin
https://idlab-support.ch
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

content-type
text/html; charset=UTF-8
date
Mon, 02 Dec 2024 10:30:36 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubDomains preload
css
fonts.googleapis.com/ Frame 9123
10 KB
921 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Source+Sans+Pro:300,400,600,700
Requested by
Host: client
URL: about:client
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6340eeec1584be5ab457b30c9736f0820c777a28dfdeb2b26923b7c6ed51cca8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://idlab-support.ch/

Response headers

content-encoding
gzip
x-content-type-options
nosniff
expires
Mon, 02 Dec 2024 10:30:36 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Mon, 02 Dec 2024 10:30:36 GMT
content-type
text/css; charset=utf-8
vary
Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
last-modified
Mon, 02 Dec 2024 10:20:04 GMT
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=31536000
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
cross-origin-opener-policy
same-origin-allow-popups
cross-origin-resource-policy
cross-origin
access-control-allow-origin
*
x-xss-protection
0
server
ESF
bugsnag-3.min.js
d2wy8f7a9ursnm.cloudfront.net/ Frame 9123
15 KB
6 KB
Script
General
Full URL
https://d2wy8f7a9ursnm.cloudfront.net/bugsnag-3.min.js
Requested by
Host: assets.kayako.com
URL: https://assets.kayako.com/messenger/build-298ff29a4060cba16ab4.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.123 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-123.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
02bfc0792607137745f4a91a7569037afef83eee2dde83866962522e71f81309

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://idlab-support.ch/

Response headers

Content-Encoding
gzip
ETag
"c9eb5e1a021aed97ea4ae916d2c1e26a"
x-amz-version-id
null
Age
494739
X-Cache
Hit from cloudfront
X-Amz-Cf-Id
KeHIEHg3IjoNv4zpDExYvKAWfFPFiNZcBGXJdBXKnOVs9EhB-MLbWg==
Date
Tue, 26 Nov 2024 17:04:57 GMT
Content-Type
application/javascript
Last-Modified
Fri, 01 Dec 2017 10:02:01 GMT
Cache-Control
public, max-age=604800
Connection
keep-alive
Via
1.1 fd3cce3e0bafd8b312277d0ad9f4762e.cloudfront.net (CloudFront)
Accept-Ranges
bytes
Content-Length
5288
X-Amz-Cf-Pop
FRA56-C2
Server
AmazonS3
css
fonts.googleapis.com/
10 KB
0
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Source+Sans+Pro:300,400,600,700
Requested by
Host: client
URL: about:client
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6340eeec1584be5ab457b30c9736f0820c777a28dfdeb2b26923b7c6ed51cca8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://idlab-support.ch/

Response headers

content-encoding
gzip
x-content-type-options
nosniff
expires
Mon, 02 Dec 2024 10:30:36 GMT
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date
Mon, 02 Dec 2024 10:30:36 GMT
content-type
text/css; charset=utf-8
vary
Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
last-modified
Mon, 02 Dec 2024 10:20:04 GMT
x-frame-options
SAMEORIGIN
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
cross-origin-opener-policy
same-origin-allow-popups
cross-origin-resource-policy
cross-origin
access-control-allow-origin
*
x-xss-protection
0
server
ESF
starter
idlab.kayako.com/api/v1/conversations/ Frame 9123
0
0

js
notify.bugsnag.com/ Frame 9123
0
139 B
Image
General
Full URL
https://notify.bugsnag.com/js?apiKey=9947a9796970b257a2407c5390d0ca24&breadcrumbs%5B0%5D%5Bname%5D=Bugsnag%20Loaded&breadcrumbs%5B0%5D%5Btimestamp%5D=1733135436685&breadcrumbs%5B0%5D%5Btype%5D=navigation&context=%2F&language=de-CH&message=Network%20Error&metaData%5Bdevice%5D%5Btime%5D=1733135436717&name=Http%20request%20failed&notifierVersion=3.3.3&payloadVersion=3&projectRoot=https%3A%2F%2Fidlab-support.ch&releaseStage=production&severity=warning&severityReason%5Btype%5D=handledException&stacktrace=Error%3A%20Network%20Error%0A%20%20%20%20at%20e.exports%20(https%3A%2F%2Fassets.kayako.com%2Fmessenger%2Fbuild-298ff29a4060cba16ab4.js%3A1%3A111997)%0A%20%20%20%20at%20f.onerror%20(https%3A%2F%2Fassets.kayako.com%2Fmessenger%2Fbuild-298ff29a4060cba16ab4.js%3A1%3A110810)&unhandled=false&url=https%3A%2F%2Fidlab-support.ch%2F&userAgent=Mozilla%2F5.0%20(X11%3B%20Linux%20x86_64)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F131.0.0.0%20Safari%2F537.36&ct=img&cb=1733135436717
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1901:0:a5e4:: Kansas City, United States, ASN396982 (GOOGLE-CLOUD-PLATFORM, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer
https://idlab-support.ch/

Response headers

via
1.1 google
access-control-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
bugsnag-event-id
674d8c4c010d191cc1570000
date
Mon, 02 Dec 2024 10:30:36 GMT
content-type
image/jpeg

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
www.infomaniak.com
URL
https://www.infomaniak.com/de/sharedbox
Domain
www.infomaniak.com
URL
https://www.infomaniak.com/de/sharedbox
Domain
www.infomaniak.com
URL
https://www.infomaniak.com/de/sharedbox
Domain
www.infomaniak.com
URL
https://www.infomaniak.com/de/sharedbox
Domain
idlab.kayako.com
URL
https://idlab.kayako.com/api/v1/messenger/settings/current?include=locale_field,brand,business_hour,businesshour_holiday
Domain
idlab.kayako.com
URL
https://idlab.kayako.com/api/v1/conversations/starter?include=user_minimal,team_minimal,conversation_starter_engagement,automation_action

Verdicts & Comments Add Verdict or Comment

2 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| kayako

0 Cookies

5 Console Messages

Source Level URL
Text
network error URL: https://idlab-support.ch/favicon.ico
Message:
Failed to load resource: the server responded with a status of 404 (Not Found)
javascript error URL: https://idlab-support.ch/
Message:
Access to XMLHttpRequest at 'https://idlab.kayako.com/api/v1/messenger/settings/current?include=locale_field,brand,business_hour,businesshour_holiday' from origin 'https://idlab-support.ch' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://idlab.kayako.com/api/v1/messenger/settings/current?include=locale_field,brand,business_hour,businesshour_holiday
Message:
Failed to load resource: net::ERR_FAILED
javascript error URL: https://idlab-support.ch/
Message:
Access to XMLHttpRequest at 'https://idlab.kayako.com/api/v1/conversations/starter?include=user_minimal,team_minimal,conversation_starter_engagement,automation_action' from origin 'https://idlab-support.ch' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://idlab.kayako.com/api/v1/conversations/starter?include=user_minimal,team_minimal,conversation_starter_engagement,automation_action
Message:
Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000