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Become a member
Tel: 0800 414 8001 Tel: 0800 414 8001
9am-5pm, Mon - Fri excludes Bank Holidays
Accessing services
(For existing members)
Tel: Tel: 0300 304 5700
8am-5pm, Mon-Fri excludes Bank Holidays
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(For existing members)
24/7 GP Helpline
Tel: Tel: 0800 414 8247
Mental Health Helpline
Tel: Tel: 0800 414 8247
Open 24 hours, 7 days a week
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home > health cover & services > healthcare
PRIVATE HEALTHCARE FOR EVERYONE
Only £15.50 per person, per month
* No age limits.
* Everyone is accepted (all UK residents).
* No quotes, and no excess to pay.
* No medical questionnaire required.
Join now
* Overview
* Healthcare services
* Important documents
* Join now
* View all
HEALTHCARE DONE DIFFERENT
We're not-for-profit and proud of it. What really makes us different is that
we’re run for our members, and everything we do is for our member community.
When we say we’re for everyone, we mean absolutely everyone can join+. And
everyone pays the same price.
Britain, it’s time to join the 870,000+ people already enjoying affordable
private healthcare.
WE'VE GOT YOU
With affordable healthcare services for everyone, we're on a mission to make
healthcare accessible to all. Only
£15.50 per person, per month
FROM DAY ONE
* 24/7 GP Helpline
* 24/7 Mental Health Helpline
* Care Planning and Social Care Advice
* Additional Benefits
AFTER SIX MONTHS
* Cancer Support
* Mental Health Support
* Medical Diagnostics
* Physiotherapy
AFTER 24 MONTHS^
* Surgical Treatment
View all services
Limits and exclusions apply.
MORE FROM YOUR MEMBERSHIP
From day one:
* Discounted membership at over 3,700 gyms. Save up to 25%.
* Great savings at Vision Express.
* Wellbeing Hub - access nutritional recipes and online programmes including
sleep and mindfulness.
* Fitness classes live and on demand including pilates, combat fitness and
seated exercises.
* Discount on over 4,000 Virgin Experiences. Save up 20%.
* Up to 10% off Apple tech.
More member benefits
Terms and conditions apply.
HOW OUR HEALTHCARE SERVICES WORKS
WE COMPLEMENT THE NHS
We don’t replicate some of the major services provided by the NHS such as joint
replacements, brain, heart or cancer treatment.
ACCESS DIAGNOSIS AND SURGICAL TREATMENT WHEN NHS WAIT TIMES ARE TOO LONG
For some services we'll ask for a NHS referral and are subject to NHS wait
times.
SERVICES ARE PROVIDED ON A DISCRETIONARY BASIS
To keep our costs low, we review what we offer from time to time to make sure we
can provide the best member care, regardless of age and pre-existing medical
condition.
WE'RE NOT A HEALTH INSURANCE PROVIDER
There are some limits and exclusions to know about. Download your guide to learn
more about what’s included and how to access our services.
Download your guide View important documents
WE’RE THE TRUSTED HEALTHCARE PROVIDER OF 870,000+ PEOPLE IN THE UK
“Excellent service from start to finish. They were always there for support if I
needed advice. I would highly recommend Benenden Health.”
JaneMember since 2001
“For people who cannot afford private healthcare from the big multi-national
companies, Benenden Health is affordable, prompt at letting you know if they can
help and in my humble opinion 10/10. I would recommend if you can afford a
Benenden Health membership.”
DavidMember since 2021
“I have been a member of Benenden Health for over 20 years and have had to use
their services on several occasions and have always been very satisfied with the
service and speed of treatment I have received.”
JamesMember since 2021
Previous Next
OUR HOSPITAL LOCATIONS
We have over 500 facilities providing diagnostic consultations and tests.
Plus 43 specialist hospitals who can authorise surgery and other procedures.
Find your nearest hospital
HEALTH AND WELLBEING TIPS TO YOUR INBOX
If you're not yet a Benenden Health member, sign up to our newsletter for
helpful advice including:
* Health and wellbeing tips
* Nutritional tips
* How our healthcare can support you through your daily life
Sign up to our newsletter
YOUR PRIVATE HEALTHCARE SERVICES
With a Benenden Health membership, you'll benefit from a range of healthcare
services. Some are available straight away, others after six or 24 months.
Anyone can join+, no one’s excluded. Everyone pays the same, regardless of age
and medical history.
Join the 870,000+ people already enjoying affordable private healthcare.
Only
£15.50 per person, per month
FROM DAY 1
* 24/7 GP HELPLINE
Book a telephone appointment or video consultation with a UK-based GP, 24
hours a day, 7 days a week.
24/7 GP Helpline
* 24/7 MENTAL HEALTH HELPLINE
Emotional support and signposting for anxiety, depression, bereavement, and
more.
24/7 Mental Health Helpline
* CARE PLANNING AND SOCIAL CARE ADVICE
Advice on adult care, plus advice for adults and children with disability or
neurodiverse needs.
Care Planning and Social Care Advice
* ADDITIONAL BENEFITS
Access recipes and exercise programmes, plus exclusive discounts on everyday
health and leisure products.
Additional Benefits
AFTER 6 MONTHS
* MEDICAL DIAGNOSTICS
Request private medical diagnosis from our network of hospitals when there's
a wait above our NHS wait time threshold.
Medical Diagnostics
* PHYSIOTHERAPY
Request a physiotherapist assessment who could provide exercises either
virtually or face-to-face.
Physiotherapy
* MENTAL HEALTH SUPPORT
Request support for life stressors such as bereavement and issues with work
or relationship difficulties.
Mental Health Support
* CANCER SUPPORT
Request support from an experienced nurse to help arrange services and
therapies to aid your condition.
Cancer Support
AFTER 24 MONTHS^
* SURGICAL TREATMENT
Request private surgical treatment when there's a wait above our NHS wait
time threshold, for approved procedures in our treatment network.
Surgical Treatment
HOW OUR HEALTHCARE SERVICES WORKS
WE COMPLEMENT THE NHS
We don’t replicate some of the major services provided by the NHS such as joint
replacements, brain, heart or cancer treatment.
ACCESS DIAGNOSIS AND SURGICAL TREATMENT WHEN NHS WAIT TIMES ARE TOO LONG
For some services we'll ask for a NHS referral and are subject to NHS wait
times.
SERVICES ARE PROVIDED ON A DISCRETIONARY BASIS
To keep our costs low, we review what we offer from time to time to make sure we
can provide the best member care, regardless of age and pre-existing medical
condition.
WE'RE NOT A HEALTH INSURANCE PROVIDER
There are some limits and exclusions to know about. Download your guide to learn
more about what’s included and how to access our services.
Download your guide View important documents
HEALTH AND WELLBEING TIPS TO YOUR INBOX
If you're not yet a Benenden Health member, sign up to our newsletter for
helpful advice including:
* Health and wellbeing tips
* Nutritional tips
* How our healthcare can support you through your daily life
Sign up to our newsletter
YOUR BENENDEN HEALTH APP
When you become a member you can enjoy all your membership benefits on the go.
* Book a telephone or video consultation with a GP in just a few clicks.
* Access the 24/7 Mental Health Helpline.
* Explore the Wellbeing Hub for videos, articles and classes for mental
wellbeing, fitness and nutritional health.
* Access your rewards and discounts.
THINK PRIVATE HEALTHCARE ISN’T FOR YOU?
This is healthcare done different. So people of Britain you can be sure we’ve
got you. Your worries, your sleepless nights and even your bunions. We’ve got
the under the weather you. The don’t have time to see a doctor you.
And the healthy you too. With nutritious recipes, exercise tips and a world of
wellbeing at your fingertips.
Only £15.50 per person, per month.
DOING THINGS DIFFERENTLY - MAKING HEALTHCARE ACCESSIBLE TO ALL
1. We don’t replicate some of the major services the NHS provide
* We're not a health insurance provider. We complement the NHS by offering
access to private healthcare.
* To keep costs low, we don't replicate some of the major services provided by
the NHS. For example, joint replacements, and brain, heart and cancer
treatment.
* We offer immediate access to 24/7 medical and support helplines. Plus after
six months you get access to diagnosis and after 24 months^ access to
surgical treatment at hospitals nationwide when there's a wait above our
current NHS wait time threshold.
2. Your monthly fee is put into a fund for the benefit of everyone
To keep our healthcare costs low, our services are provided to you on a
discretionary basis and are subject to the resources we have available. This
means:
* We'll ask for a referral from a qualified NHS practitioner for any request
for treatment or diagnosis.
* We'll ask you to stay on the NHS unless your wait time meets our threshold.
* Access to over 200 procedures. These procedures are considered less complex
and are typically considered as elective, which means it is planned in
advance and is not considered an emergency.
3. Membership limits and exclusions
* There are some limits and exclusions to membership. Examples of medical
treatment not on our approved procedures list are joint replacements, and
brain, heart and cancer treatment. Please review these to make sure we're the
right fit for you and your family.
* We also want to reassure you that our discretionary approach has served our
members well for more than 115 years.
* This approach means we can manage our funds and our services to help you and
your family when you need our support.
ANNE KEENAN – JOINED 2020
"Anytime I have had occasion to contact Benenden Health, my queries have always
been answered by a very friendly and helpful member of staff. It's reassuring to
know that medical advice and appointments, when necessary, can be arranged
promptly and efficiently. I've recommended Benenden Health to my family and
friends".
FREQUENTLY ASKED QUESTIONS
How much does Benenden Health cost?
The price of membership is £15.50 per person, per month and is reviewed
annually.
Does everyone pay the same?
Yes, everyone pays the same price of £15.50 per person, per month, regardless of
age or pre-existing conditions.
Do you accept pre-existing medical conditions?
Yes, everyone is accepted.
All UK residents can join Benenden Health regardless of their medical history.
Will there be any excesses to pay to access services?
No, there's no excess to pay.
But you'll be responsible for funding any costs incurred over £2,500 for a
diagnosis.
Do you provide access to diagnosis and treatment?
Yes, when there's a wait above our current NHS wait time threshold.
Medical Diagnostics
You can request private Medical Diagnosis at one of the hospitals in our
diagnostic network for symptoms for which you have been referred by a qualified
NHS practitioner.
Once authorised, we can support your diagnostic costs up to £2,500.
Surgical Treatment
You can also request assistance for Surgical Treatment when you're eligible, at
one of our hospitals in our treatment network.
Please make sure you've checked our approved procedure list first.
Do you have any limits and exclusions?
Yes, there are limits and exclusions which apply to membership. Examples of
medical treatment not on our approved procedures list are joint replacements,
and brain, heart and cancer treatment.
Our healthcare services are provided on a discretionary basis and are subject to
the resources we have available.
Some cases can be dependent on a referral by a qualified NHS practitioner, NHS
wait times and the type of treatment required.
Is Benenden Healthcare private health insurance?
No, our services are offered on a discretionary basis. This is so we can manage
our funds and the services we provide carefully to ensure that we can continue
to offer every member one affordable price, regardless of age and pre-existing
medical conditions.
Covid-19 service update
Services continue to be available across the UK but there maybe localised
restrictions in place, your healthcare provider will keep you informed.
This may result in delays when accessing appointments.
HERE TO ANSWER YOUR QUESTIONS
For general enquiries call us on
0800 414 8001
Monday to Friday: 9am - 5pm
Excludes Bank Holidays
We love a chat and we're happy to answer your questions about Benenden Health.
Alternatively, we can call you back when it's convenient.
Request a call back
--------------------------------------------------------------------------------
Guide to Benenden Healthcare
Download your guide to Benenden Healthcare to find out more about:
* What's included in your membership.
* Which services are excluded.
* How to access our services.
Download your handy guide
Health and wellbeing tips
In our monthly newsletter we share helpful tips on:
* Healthy eating.
* Ways to improve your mental health.
* Information on common health conditions.
Sign up to our newsletter
Existing members
Find out more about your membership, including:
* Accessing rewards and discounts.
* Adding loved ones to your membership.
* Answers to your most frequently asked questions.
Explore your membership
YOUR GUIDE TO BENENDEN HEALTH
Download your guide to Benenden Healthcare explaining all the healthcare
services we provide - what's included, any exclusions and how you can access
them.
Download your guide
INSURANCE PRODUCT INFORMATION DOCUMENT (IPID)
A summary of what's included and what's not included in your membership.
Download IPID
HOW BENENDEN HEALTH WORKS
We're not for profit and proud if it. So no shareholders, we put the needs of
our members at the heart of everything we do.
Read our important information for more detail.
OUR DISCRETIONARY MODEL
We work on a discretionary basis, which means that the Board decides which
services are provided and what's available in each service. The exception is for
tuberculosis treatment, which we offer on an insured basis.
OUR RULEBOOK
We operate according to our rulebook, which contains the Benenden Healthcare
Society Limited's memorandum and rules.
Rulebook
X
* Healthcare overview
* Healthcare services included
* Important documents
* Join now
--------------------------------------------------------------------------------
Medically reviewed in August 2023. Next review date: August 2024.
Limits and exclusions apply. Fee is reviewed periodically. +UK residents only
(excludes Isle of Man and Channel Islands).
^ If you joined us before 19 February 2024 you can request Surgical Treatment
after six months of membership. If you joined us on or after 19 February 2024
you can request Surgical Treatment after 24 months of membership.
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