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AMERICAN CUSTOMER SERVICE


HOW CAN WE HELP?


RESERVATIONS AND TICKETS

 * Reservations and ticket changes
 * Delayed or canceled flights
 * AAdvantage® award travel
 * Cars, hotels and activities
 * American Airlines Vacations
 * Receipts and refunds


AADVANTAGE® PROGRAM

 * AAdvantage® account service
 * Request miles
 * Request missing partner miles
 * Reactivate miles


BAGS, CLUBS AND MORE

 * Baggage
 * Admirals Club®
 * Lost and found
 * Trip insurance
 * Special assistance


FREQUENTLY ASKED QUESTIONS

Where can I get a receipt?

Receipts and refunds

Can I request a refund?

Receipts and refunds

How do I check the status of my baggage claim?

Delayed bag search Opens another site in a new window that may not meet
accessibility guidelines

I need help with the website, where can I get technical support?

Technical support

Where do I reset my account password?

Need a password?


SHARE WITH US


EMAIL US

Contact American


CALL US

Reservations and ticket changes


COME SEE US

Ticket sales centers


PRODUCTS AND PROGRAMS

 * Payment options
 * AirPass Opens another site in a new window that may not meet accessibility
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 * Contact Business Extra® Opens another site in a new window that may not meet
   accessibility guidelines
 * Contact gift card support Opens another site in a new window that may not
   meet accessibility guidelines
 * Contact Group & Meeting Travel


FLYING ON A PARTNER AIRLINE?

Find helpful information if your trip includes 1 or more flights with our
partner airlines.

 * British Airways
 * Finnair
 * Iberia
 * Japan Airlines
 * Qatar Airways


YOU MAY ALSO LIKE...

 * Redeem miles
 * AAdvantage® FAQs
 * Customer service FAQs
 * Passenger rights – Canada

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