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INSIGHT. INNOVATION. TECHNOLOGY. RESULTS.

The largest provider of fully integrated data-driven solutions exclusively
focused on the automotive customer lifecycle. Through a consultative, customized
approach, we help you enrich the customer experience across multiple
channels—from the early stages of in-market customer activity to every
interaction in the service lane—promoting repurchase and long-term loyalty.

Latest News: Affinitiv’s Matt Rodeghero Appointed Chief Strategy Officer Read
Latest News: Affinitiv Welcomes Adam Pavkov as New Chief Product... Read



SALES CONVERSION

Your goal is to build brand awareness, win customers over, and encourage action.
Our strategic conversion tools can help: they enable you to target new prospects
and existing customers to close more deals, maximize dollars per sale, and grow
your business. But most of all, our proven solutions make you the ideal option
for customers.

 * Advanced Equity Mining
 * SEM, Social, Display, and Video
 * Guaranteed Trade-In
 * Fully Integrated CRM

 * Voice Solutions
 * Full-Service Agency
 * Prospect Marketing
 * Insights & Analytics

Learn More Contact Us




PRODUCT & SERVICE SOLUTIONS

Your goal to create a valuable in-store experience for customers is key to
elevating customer satisfaction. Our proprietary, forward-thinking service lane
solutions do just that and more—enabling you to better manage your store, drive
appointments, improve productivity, and keep customers coming back.

 * Scheduling, Simplified
 * Diagnostic Inspection Tool
 * Lane Reception App
 * Two-Way Communication

 * Online Payment
 * Integrated Recalls
 * TimeHighway

Learn More Contact Us




RETENTION MARKETING

Your goal is to leverage intuitive technology that earns customer loyalty at
every turn. Our precisely timed marketing communications put you top of mind
when service is needed or they're ready to repurchase. And our proven platform
establishes long-term loyalty, positioning you as a trusted resource.

 * Lifecycle Marketing
 * One-to-One Newsletter
 * Personalized Direct Mail
 * SEM, Social, Display, and Video

 * On-Demand Campaigns
 * Full-Service Agency
 * 
 * 

Learn More Contact Us


INSIGHTS

Knowledge is power: arm yourself with industry-leading insights backed by robust
data analysis.

ALL | OCTOBER 05, 2023


SERVICE EFFICIENCY 101: MOBILE CHECK-IN AND DATA CAPTURE

ALL | OCTOBER 03, 2023


FUEL CUSTOMER LIFETIME VALUE WITH THE FIRST VEHICLE SERVICE

ALL | SEPTEMBER 28, 2023


MAKE AN IMPACT WITH MEMORABLE HOLIDAY MAIL


PRODUCT SERVICE SOLUTIONS

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Who We Are

Join the Team

OEM Partners

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Quote

Trade-In Valet

XRM

Call Center

Book

MPI

SmartLane

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Digital

Affinitiv Advertising

TimeHighway


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