www.tonkean.com Open in urlscan Pro
34.249.200.254  Public Scan

Form analysis
2 forms found in the DOM

<form id="mktoForm_1120" novalidate="novalidate" class="mktoForm mktoHasWidth mktoLayoutAbove" data-styles-ready="true" style="visibility: visible;">
  <style type="text/css">
    .mktoForm .mktoButtonWrap.mktoDownloadButton .mktoButton {
      position: relative;
      display: inline-block;
      vertical-align: top;
      height: 36px;
      line-height: 35px;
      padding: 0 20px;
      font-size: 13px;
      color: white;
      text-align: center;
      text-decoration: none;
      text-shadow: 0 -1px rgba(0, 0, 0, 0.4);
      background-clip: padding-box;
      border: 1px solid;
      border-radius: 2px;
      cursor: pointer;
      -webkit-box-shadow: inset 0 1px rgba(255, 255, 255, 0.1), inset 0 0 0 1px rgba(255, 255, 255, 0.08), 0 1px 2px rgba(0, 0, 0, 0.25);
      box-shadow: inset 0 1px rgba(255, 255, 255, 0.1), inset 0 0 0 1px rgba(255, 255, 255, 0.08), 0 1px 2px rgba(0, 0, 0, 0.25);
      background: #3b5ca0;
      border-color: #2d477b #2d477b #263c68;
      background-image: -webkit-linear-gradient(top, #4369b6, #3b5ca0 66%, #365391);
      background-image: -moz-linear-gradient(top, #4369b6, #3b5ca0 66%, #365391);
      background-image: -o-linear-gradient(top, #4369b6, #3b5ca0 66%, #365391);
      background-image: linear-gradient(to bottom, #4369b6, #3b5ca0 66%, #365391);
    }

    .mktoForm .mktoButtonWrap.mktoDownloadButton .mktoButton:before {
      content: "";
      position: absolute;
      top: 0;
      bottom: 0;
      left: 0;
      right: 0;
      pointer-events: none;
      background-image: -webkit-radial-gradient(center top, farthest-corner, rgba(255, 255, 255, 0.08), rgba(255, 255, 255, 0));
      background-image: -moz-radial-gradient(center top, farthest-corner, rgba(255, 255, 255, 0.08), rgba(255, 255, 255, 0));
      background-image: -o-radial-gradient(center top, farthest-corner, rgba(255, 255, 255, 0.08), rgba(255, 255, 255, 0));
      background-image: radial-gradient(center top, farthest-corner, rgba(255, 255, 255, 0.08), rgba(255, 255, 255, 0));
    }

    .mktoForm .mktoButtonWrap.mktoDownloadButton .mktoButton:hover:before {
      background-image: -webkit-radial-gradient(farthest-corner, rgba(255, 255, 255, 0.18), rgba(255, 255, 255, 0.03));
      background-image: -moz-radial-gradient(farthest-corner, rgba(255, 255, 255, 0.18), rgba(255, 255, 255, 0.03));
      background-image: -o-radial-gradient(farthest-corner, rgba(255, 255, 255, 0.18), rgba(255, 255, 255, 0.03));
      background-image: radial-gradient(farthest-corner, rgba(255, 255, 255, 0.18), rgba(255, 255, 255, 0.03));
    }

    .mktoForm .mktoButtonWrap.mktoDownloadButton .mktoButton:active {
      background: #3b5ca0;
      border-color: #263c68 #2d477b #2d477b;
      -webkit-box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.2);
      box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.2);
    }

    .mktoForm .mktoButtonWrap.mktoDownloadButton .mktoButton:active:before {
      content: none;
    }

    .mktoForm .mktoButtonWrap.mktoDownloadButton button.mktoButton {
      background: #2F84DC;
    }
  </style>
  <div class="mktoTemplateBox">Welcome back, Erhama Alkaabi<br><br><span class="mktoButtonWrap mktoDownloadButton"><button type="submit" class="mktoButton">Download</button></span><br><br><a class="mktoNotYou">Not you?</a>
    <script>
      // <![CDATA[
      /**
       * Reroute KV HTML submissions via Marketo submit()
       * @author Sanford Whiteman, TEKNKL
       * @version v1 2021-05-02
       * @copyright © 2021 Sanford Whiteman
       * @license Hippocratic 2.1: This license must appear with all reproductions of this software.
       */
      MktoForms2.whenReady(function(mktoForm) {
        const formEl = mktoForm.getFormElem()[0],
          kvTemplate = formEl.querySelector(".mktoTemplateBox");
        let kvSubmitButtonEl;
        if (kvTemplate) {
          kvSubmitButtonEl = kvTemplate.querySelector(".mktoTemplateBox button[type='submit']");
          if (kvSubmitButtonEl) {
            kvSubmitButtonEl.addEventListener("click", function(e) {
              try {
                mktoForm.submit();
              } catch (err) {
                /* swallow harmless DOM error */ }
            });
          };
        }
      });
      // ]]>
    </script>
  </div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor" value="1120"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="664-RRL-284">
</form>

<form style="visibility: hidden; font-family: Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(51, 51, 51); position: absolute; top: -500px; left: -1000px; width: 1600px;" novalidate="novalidate"
  class="mktoForm mktoHasWidth mktoLayoutAbove"></form>

Text Content

Solutions

FEATURED

Procurement
Works
Procurement lifecycle orchestration — Intelligently automate the purchasing
process end to end
Legal
Works
Matter lifecycle management - Automate simple requests. Coordinate with lawyers
when needed.

MORE

ProcurementGPT
LegalGPT
InvoicesGPT
Coupa Intake Experience
Guided Buying Experience
Supplier Onboarding
Intake Orchestration for SAP Ariba
Email Inbox Automation
Browse More

Quickly start or learn from pre-built Solution Blueprints, Modules and
Integrations
Explore Library

Platform
Explore the Platform

Get an overview of the Tonkean platform and full list of capabilities

AI Front Door ™
NEW
Intelligent and proactive AI-powered entry point for requesters
No-Code Process Builder
NEW
Ops can customize processes without code
Automation Platform
NEW
Automate processes end-to-end
Data Source Integrations
NEW
Connect your department tech stack
AI & GPT for Operations
NEW
Understand unstructured text with AI
Guided Intake
NEW
Create a step-by-step custom user experience for your process
Employee Self-Service
Process Optimization
Enterprise Governance and Control
Intelligent Request Classification
AI-Enhanced Legal Intake Forms
View All

Resources

COMPANY


About Us
Learn about our story and our mission statement.

Careers
We're hiring!
We’re always looking for talented people. Join our team!

Customer Stories
Learn how our customers are transforming their operations.

LEARN MORE


Blog

Pricing

Community

Documentation

Security & Compliance

RESOURCES


Academy

Content & eBooks

Webinars & Events

News & Articles
View All

Check out the MBO Podcast

Log in
Sign In
Schedule Demo


Back


WHAT IS "ITC" AND WHY SHOULD IT MATTER TO YOU?




WHAT IS "ITC"?

In 2022, Asana surveyed 10,000 knowledge workers to learn more about how they
and their colleagues are spending their time at work. The results were sobering.
On average, more than half of every employee’s day—58% of the work we do—cannot
be accounted for.

We’ve all been there: wondering at the end of a long day how you got so little
done, worrying about your team slowly falling behind on a project despite
everyone working diligently on it, or losing confidence in your ability to
remain compliant with so many untracked details.


WHERE DOES OUR TIME GO? IT’S LOST TO INTAKE, TRIAGE, AND COORDINATION—OR ITC.

 * Intake. The slew of unstructured internal emails, chat messages, and one-off
   requests that every person and team has to manage day-to-day.
 * Triage. The task of determining how to prioritize and route these inbound
   requests.
 * Coordination. Collaborating across departments, teams, and specialties to
   ensure the requests that come in are effectively dealt with.
   

Here's what ITC complication looks like in real life. Say someone on the sales
team needs a contract approved or a document signed by someone in the legal
department. Or the legal department has to decide where to route a new client.
Or a customer success manage has a feature request for the product team. Or HR
needs a manager to sign off on a training document. Or the finance team has a
request, and the procurement team has to figure out how to prioritize it. Or any
given employee needs information that lives inside a siloed third-party
platform, or better yet, inside a teammate’s head.


WHAT MAKES MANAGING ITC WORK SO EXPENSIVE?

 * These are informal requests, which may be internal or external, but they all
   require certain amounts of cross-functional collaboration.responses, and
   routing more complex requests to the proper human or team.
 * Most teams tend to be siloed and have their own priorities, processes, and
   tools, with no defined way to even communicate with one another about them.
 * What’s more, most organizations have no organized way of handling ITC work;
   requests pile up in department-level inboxes or in employees’ personal Slack
   environments. And because few organizations provide employees with any kind
   of structure or hierarchy to help them quickly and easily prioritize requests
   in the context of the rest of their responsibilities, they have to figure out
   not only how to triage and prioritize the inbound request, but ensure it gets
   taken care of entirely on their own.


WITH PROCESS EXPERIENCE, NO-CODE, AND INTELLIGENT AUTOMATION, THERE'S A BETTER
WAY.



Why do ITC challenges persist? Simple: because most of us have written it off as
an inevitable, necessary evil.

But it’s not. There's a better way to do it. It starts with monitoring your
intake channels, automating repeatable responses, and routing more complex
requests to the proper human or team.

That's where Tonkean, and this guide, come into play. Download it now to get
started.

1120

Welcome back, Erhama Alkaabi

Download

Not you?
Open
eBook

Product
Overview
Solutions
Integrations
Security
Pricing
Library
Solutions
Featured
Procurement
Works
Legal
Works
More
ProcurementGPT
LegalGPT
InvoicesGPT
Coupa Intake Experience
Guided Buying Experience
Supplier Onboarding
Intake Orchestration for SAP Ariba
Email Inbox Automation
Explore more

Resources
Customer Showcase
Events & Webinars
Content & eBooks
Docs
Academy
Community
Podcast
Company
About us
Careers
Press
Blog

© 2023 Tonkean Inc
TermsPrivacySecurityCookies

We use cookies to improve your experience on our website, and to help us
understand how visitors use it. By continuing to use our website, you agree to
the use of cookies.
Got it