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PRIVACY POLICY

November 2020: We recently updated our privacy policy to better reflect the ways
that we share personal information. Learn more below.

The United Service Organizations, Inc. (“USO”) is committed to protecting the
privacy of our donors, users of our websites and mobile applications, and other
individuals who communicate with us. We want to ensure that you understand the
types of information that we collect, the ways in which we use and protect it,
whether we disclose it to anyone, your choices regarding our use of it, and your
rights to access and correct it.

In this Privacy Policy, the terms “we,” “us,” and “our” refer to the USO. The
terms “you,” and “your” refer to both visitors and registered users of the USO
Websites (as defined below).

To assist you in reviewing our Privacy Policy, we have divided it into the
following topics:

 * Application of the Privacy Policy
 * Changes to the Privacy Policy
 * Acceptance of the Privacy Policy
 * Types of Information that the USO Collects and Uses
 * Use of Personal Information by the USO
 * Sharing of Personal Information by the USO
   
 * Use of Financial Information by the USO
 * Use of Email Address by the USO
 * California Privacy Rights
 * Collection of Information from Children
 * Submitting Messages and Stories to the USO
 * Use of “Cookies"
 * How the USO Secures Personal Information You Submit Online
 * How the USO Secures Personal Information You Provide by Telephone, Regular
   Mail or In Person
 * External Links
 * Opt-Out Policy
 * How to Update, Change, or Review Your Personal Information
 * Questions


APPLICATION OF THE PRIVACY POLICY:

This Privacy Policy applies: when you make a donation to the USO (either online
or otherwise); when you use the USO website http://www.uso.org (and each
sub-domain associated with this URL), USO mobile applications, and other
websites operated by or for the USO (collectively, the “USO Websites”); and when
you otherwise share information with the USO, as discussed below. The USO’s
Chartered Centers are organized as independently incorporated nonprofit
corporations and although affiliated with USO, they may have their own privacy
policies, which you should consult when visiting their respective websites or
donating to them.


CHANGES TO THE PRIVACY POLICY:

Occasionally, the USO may make changes to this Privacy Policy in order to
accurately reflect our data collection and disclosure practices. Consequently,
this Privacy Policy is subject to change, and the USO reserves the right to
update it at any time and without notice. Changes to this Privacy Policy will be
posted here, so we encourage you to review this website periodically. All
changes to this Privacy Policy will be effective immediately upon posting.


ACCEPTANCE OF THE PRIVACY POLICY:

By using the USO Websites, you consent to the use and disclosure of information
as outlined in this Privacy Policy. By submitting any of your personally
identifying information to us, you are agreeing that the USO may use such
Personal Information (as defined below) in accordance with this Privacy Policy.
Your continued use of the USO Websites after the effective date of any changes
to this Privacy Policy shall be deemed to be your consent to the modified terms.


TYPES OF INFORMATION THAT THE USO COLLECTS AND USES:

When you visit the USO Websites, we may collect two types of information about
you:

 1. Personal Information
 2. Aggregate Information.

Personal Information:
“Personal Information” is information that you provide to the USO that
personally identifies you, such as your name, mailing address, telephone number,
email address, billing information, or other data that can be reasonably linked
to a specific individual by the USO. Personal Information is only collected
online when you voluntarily submit non-public, personally identifiable
information to the USO Websites, such as when you request information from the
USO, donate to or purchase products from the USO, apply to work or volunteer at
the USO, or other similar communications and activities. Personal Information
does not include any information that is posted or sent by or to you in any
public forum (such as a message board, blog, or social networking service like
Facebook, Instagram, or Twitter). Participation in these public forums requires
the public release and dissemination of personally identifiable information, and
therefore, the USO cannot commit to treating such information confidentially in
the same manner that it treats other Personal Information under this Privacy
Policy. Participation in these public forums is voluntary, your consent to
certain terms is often required before use is allowed, and you control what
personally identifiable information may be disclosed to others in such settings.

Aggregate Information:
“Aggregate Information” is non-personally identifiable information that is
recorded about you so that it no longer reflects or references an individually
identifiable user. Aggregate Information is used in a collective manner, and
this compiled data does not allow us to personally identify any specific user.
When you visit the USO Websites, we automatically collect Aggregate Information
about your visit. Gathering this data helps us evaluate how the USO Websites are
being used. Aggregate Information allows us to adjust the content of the USO
Websites to make it more relevant to our users. The collection of Aggregate
Information may be done by the use of cookies by the USO and its third-party
service providers. In particular, the USO gathers an Internet Protocol (“IP”)
Address from each user of the USO Websites, which is a number that is
automatically assigned to your computer or electronic device when you use the
Internet. Except with respect to your e-commerce activities on the USO Websites
(for example, making an online donation or purchasing products from the USO), IP
Addresses are not linked to Personal Information.


USE OF PERSONAL INFORMATION BY THE USO:

We do not use the USO Websites to collect any Personal Information about you,
other than the information that you elect to provide voluntarily. You do not
need to give us any Personal Information about yourself to access most of the
USO Websites. You can visit the USO Websites, read our publications, and learn
about our Mission and activities on an anonymous basis. In order to utilize
certain features of the USO Websites (e.g., apply to work or volunteer at the
USO, sign up for particular USO programs or services, donate to the USO, make a
purchase from the USO, or request information from the USO), you may choose to
provide Personal Information. If you submit Personal Information to us, we will
use that Personal Information for the purposes for which it was submitted. We
may also use such information to improve our understanding of your interests,
expand our services, or contact you for future support, either by email, postal
mail, telephone, social media, or short message service (“SMS”). We may collect
demographic information from other sources to help us learn more about your
characteristics and interests. We may also use your Personal Information in
other ways, such as to contact you about other USO activities and/or fundraising
campaigns, or as otherwise disclosed to you at the point of collection. We may
also use your name, postal delivery information, and telephone number to contact
you offline. If you do not wish for the USO to use your Personal Information to
contact you offline, or if you do not wish to receive marketing communications
from the USO, you can opt out at any time. Please send a request by email to:
info@uso.org, or by postal mail to: USO, Attention: Donor Services, P.O. Box
96860, Washington, DC 20090-6322. Please include your full name, mailing
address, and telephone number in your opt-out request.
The USO treats the Personal Information that you submit to the USO offline
(e.g., via telephone, regular mail, or in person) in the same manner that the
USO treats Personal Information submitted online via the USO Websites, as
outlined above.


SHARING OF PERSONAL INFORMATION BY THE USO:

The USO does not sell or rent any Personal Information to telemarketers or
mailing list brokers. Periodically, we may share Personal Information, such as
your name and mailing address, with specifically selected nonprofit
organizations in “list exchanges” conducted by the USO and these organizations
for the purpose of enlisting potential new donors. We may also share your name,
mailing address and email address with certain companies so that they may
contact you about products, services, or offers that we think would be of
interest to you. If you do not wish for the USO to share or exchange your
Personal Information with any third party for fundraising or marketing purposes,
you may opt out at any time. Please send a request by email to: info@uso.org, or
by postal mail to: USO, Attention: Donor Services, P.O. Box 96860, Washington,
DC 20090-6322. Please include your full name and mailing address in your opt-out
request.

The USO may need to share Personal Information with third parties in limited
circumstances. For example, the USO uses third-party vendors to provide certain
administrative services on the USO Websites and in offline business operations.
The Personal Information that you submit on the USO Websites may be provided to
those approved vendors on a confidential basis so that they can provide services
on our behalf. We will require any approved vendor to whom we release your
Personal Information to hold such information in strict confidence. While we
believe these companies will treat your Personal information responsibly, we do
not own or control them and cannot guarantee your privacy.

Occasionally, we may be required to release Personal Information in response to
a court order, subpoena, government investigation, or as otherwise required by
law, or to enforce the Terms of Use applicable to the USO Websites, or if we
reasonably believe that you have or will commit unlawful acts or acts that may
endanger others. We also reserve the right to report to law enforcement agencies
any activities that we, in good faith, believe to be unlawful. We may release
certain Personal Information when we believe that such release is reasonably
necessary to protect the rights, property, and safety of others and/or our
organization.
We also reserve the right to share, assign, or transfer your Personal
Information to any of our affiliates or any successor in interest to our
organization by merger, reorganization, or operation of law.


USE OF FINANCIAL INFORMATION BY THE USO:

If you choose to make an online purchase or donate to USO via credit card, then
you will have to provide your credit card billing information. This information
is collected and transferred over the Internet using Secure Socket Layer (SSL)
encryption technology to a secure server. If you are making a donation or
purchase from the USO, the credit card information that you provide at the time
of donation or purchase is used only to process your donation or purchase, and
will not be used or stored by USO for any other purposes. To process recurring
sustainer donations, credit card information or other digital payment processing
information will be used and stored.


USE OF EMAIL ADDRESS BY THE USO:

The USO does not collect your email address unless you voluntarily submit it to
us (e.g., in response to a USO mailing or via a form on the USO Websites). When
you donate to the USO online, you will be asked to supply your email address.
Your email address is only available to the USO employees who manage this
information for purposes of contacting you or responding to your requests, and
to contracted vendors for purposes of providing services relating to our
communications with you.

We may use your email address to send you information about the USO (such as
news, events, and fundraising campaigns). From time to time, we may also send
out email messages that might include information about like-minded
organizations and companies, but we do not provide these entities with access to
any Personal Information that you have submitted to us. The USO complies with
the Controlling the Assault of Non-Solicited Pornography and Marketing
(CAN-SPAM) Act of 2003. All marketing email messages from the USO tell you how
to stop receiving them, and contain a link to unsubscribe from USO email. You
may subscribe or unsubscribe to USO email at any time. Click here to unsubscribe
from USO email online, or send postal mail to: USO, Attention: Donor
Services/Unsubscribe, P.O. Box 96860, Washington, DC 20090-6322. Please include
your name and email address in your unsubscribe request.


CALIFORNIA PRIVACY RIGHTS:

If you are a resident of California, you are entitled to request the following
information, which we will provide to you free of charge: (1) a list of the
types of Personal Information that we disclosed to third parties for direct
marketing purposes in the preceding calendar year; and (2) the names and
addresses of all third parties that received Personal Information in these
categories from us in the preceding calendar year, and examples of the products
and/or services marketed by these businesses. Please direct your request for
these types of information by email to myinfo@uso.org.


COLLECTION OF INFORMATION FROM CHILDREN:

The USO Websites are not designed specifically for children, and the USO does
not intentionally collect Personal Information from or knowingly market to
children under the age of 13. If we discover that we have inadvertently
collected Personal Information from a person under the age of 13, we will delete
such information as quickly as reasonably practicable. In the event that you
become aware of a child under the age of 13 posting Personal Information to USO
Websites without verifiable consent from a parent or guardian, please contact
USO by email to: info@uso.org, or by postal mail to: USO, Attention: Donor
Services, P.O. Box 96860, Washington, DC 20090-6322.


SUBMITTING MESSAGES AND STORIES TO THE USO:

For information about our policies regarding the use of messages of support,
stories, photographs, and other submissions that you make to the USO, please
refer to our USO Content Submission Release Agreement.


USE OF “COOKIES”:

The USO Websites may use “cookies” and similar means to collect Aggregate
Information to enhance your experience while using the USO Websites. As
discussed above, Aggregate Information does not identify any individual person.

A cookie is a small text file that is placed on your electronic device by a
webpage server. Cookies are uniquely assigned to you, and are designed to be
read only by a webpage server in the domain that issued the cookie to you.
Cookies make web-surfing easier by performing certain functions, such as
recognizing personal preferences, saving passwords, and temporarily storing
session information and past activity to provide easier access when you return
to a website. Cookies do not allow us to identify you by name, email address, or
other personally identifiable information. We primarily use cookies to identify
returning users, understand user demographics, and make your USO Websites
experience more relevant and convenient.

We use third-party advertisers to create and distribute information about the
USO on our behalf, including, but not limited to, remarketing with Google
Analytics, Google Display Network Impression reporting, Google Analytics
Demographics and Interest Reporting and other integrated services that allow
Google Analytics to collect data via advertising cookies and anonymous unique
identifiers. These advertisers may also employ cookies and action tags (also
known as pixels or web beacons) to measure advertising effectiveness. An action
tag is an image file contained in an advertisement or other content that
indicates when the ad or the content has loaded onto a user’s screen. Any
information these third parties collect via cookies and action tags is
anonymous, unless there is a premium award associated with the donation or the
USO is otherwise required to confirm donation activity to the referring third
party.

If you would prefer not to allow cookies to be placed on your device, you can
change the settings on your Internet browser so that it will not accept cookies,
or so that it will notify you whenever a website is trying to use cookies. If
you choose not to allow cookies, however, you may not be able to fully
experience the interactive features of the USO Websites, and it is possible that
some aspects of the USO Websites may not function properly when you access them.


HOW THE USO SECURES PERSONAL INFORMATION YOU SUBMIT ONLINE:

The USO Websites have security measures in place to protect against the loss,
misuse, and alteration of the information under our control. The USO uses
commercially reasonable safeguards to ensure the security and privacy of the
Personal Information that you provide to us, and tailors these protections to
the sensitivity of the type of Personal Information gathered. The USO uses
commercially reasonable efforts to ensure that any third parties to whom we may
transfer any Personal Information have knowledge of this Privacy Policy and
provide sufficient protection of such Personal Information. The USO requires
that a secure session be established using Secure Socket Layer (SSL) when you
submit Personal Information to us through your use of the USO Websites to enter
credit card information for payment or a donation, and visit particular pages on
the USO Websites. The USO uses Payment Card Industry Data Security Standard (PCI
DSS) compliant practices when handling credit card information on the USO
Websites. The USO only uses accredited digital certificate signers on the USO
Websites. The USO takes the following steps to secure the Personal Information
that we collect online:

 * We use technical access control procedures, including, but not limited to:
   industry standard Secure Socket Layer (SSL) technology, encryption, network
   firewalls, and password protections.We adhere to PCI DSS compliant practices.
 * We only provide Personal Information to authorized employees and agents who
   require it to perform their professional assignments.
 * We regularly back up the information that we collect online to insure against
   loss.
 * We routinely assess our security procedures to assure personnel and technical
   compliance. Personal Information stored on the USO Websites will be
   collected, stored, and processed in the United States of America.
   

While we follow generally accepted industry standards to protect the Personal
Information submitted to us, no method of transmission over the Internet, or
method of electronic storage, is 100 percent secure. Therefore, while we strive
to use commercially acceptable means to protect your Personal Information, we
cannot guarantee its absolute security.


HOW THE USO SECURES PERSONAL INFORMATION YOU PROVIDE BY TELEPHONE, REGULAR MAIL,
OR IN PERSON

The USO utilizes the same policies and procedures outlined above to protect the
privacy of any Personal Information voluntarily submitted by you to the USO via
telephone, regular mail, or in person.


EXTERNAL LINKS:

The USO Websites contain links to other websites that are operated by third
parties. This Privacy Policy does not apply to third-party websites that may be
accessible through the USO Websites, and the USO is not responsible for the
privacy practices of such websites. If you visit the websites of any third
parties via links on the USO Websites, please consult their respective privacy
policies to learn how they collect and use information about you. We do not
disclose personally identifiable information to those operating websites that
are accessible through the USO Websites. Links to other websites that are
included on the USO Websites do not imply an endorsement of such websites’
content, owners, or operators, nor does the existence of a link to a third-party
website imply that those associated with that website endorse the USO or the
content on the USO Websites. The USO is not responsible for materials contained
at any third-party website linked to on the USO Websites.


OPT-OUT POLICY:

If you would like to opt-out of receiving communications from the USO, or if you
do not wish for the USO to share or exchange your Personal Information with any
third party for fundraising or marketing purposes, please send a request via
email to: info@uso.org, or by postal mail to: USO, Attention: Donor Services,
P.O. Box 96860, Washington, DC 20090-6322. Please include your full name along
with a description of the nature of your request.


HOW TO UPDATE, CHANGE, OR REVIEW YOUR PERSONAL INFORMATION:

The USO wants your Personal Information to be accurate and complete. To update
or change your Personal Information, send your previous and updated Personal
Information by email to: myinfo@uso.org, or call: 800-854-0535. To review your
Personal Information that USO has collected, send an email to: myinfo@uso.org,
or call: 800-854-0535.


YOUR RIGHTS:

The USO has designated a Privacy Manager who is responsible for ensuring USO’s
compliance with this Privacy Policy. If you have a claim regarding our
compliance with this Privacy Policy or the handling of your Personal
Information, you can contact our Privacy Manager by email at: myinfo@uso.org.
Please provide a detailed description of your claim to allow us to investigate
any issue that you have.


QUESTIONS:

If you have any questions or concerns about this Privacy Policy, the privacy
practices of the USO, or the use of your Personal Information, please contact us
by:

Email: myinfo@uso.org
Telephone: 800-854-0535

LAST UPDATED: November 30, 2020

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   Working non-stop over a 48-hour period, USO staff and volunteers handed out
   over 10,000 individually-wrapped snacks and 1,000 hygiene kits – to include
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 * Aug 18, 2021
   
   
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 * Aug 18, 2021
   
   
   TROOPS DEPLOYED TO AFGHANISTAN TO SUPPORT EVACUATIONS RECEIVE BOOST FROM THE
   USO
   
   When U.S. service members first deployed to Afghanistan almost 20 years ago,
   the USO was ready to support troops as they headed into harm's way, thanks to
   generous donors who support our nonprofit mission. Now – two decades later
   and amidst rapidly evolving circumstances on the ground – the USO’s
   dedication to U.S. Armed Forces deploying to Afghanistan remains the same.


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The USO is a not-for-profit organization and not part of the Department of
Defense (DoD). The appearance of DoD visual information does not imply or
constitute DoD endorsement.

 * Telephone:+1 (888) 484 3876
 * Address:PO Box 96860 Washington, DC 20077-7677
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