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  </div> <small class="mt-5 text-mini d-block text-center mx-auto" data-v-14a7a2f8=""> By clicking the ‘Submit and cal me for a FREE consultation’ button below, I agree that a Brinks Home specialist may contact me via text messages or phone calls to
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  </div> <small class="mt-5 text-mini d-block text-center mx-auto" data-v-14a7a2f8=""> By clicking the ‘Submit and cal me for a FREE consultation’ button below, I agree that a Brinks Home specialist may contact me via text messages or phone calls to
    the phone number provided by me using automated technology about Brinks Home offers. This consent is not required to make a purchase. Your information is collected and used in accordance with our privacy policy. Clicking the button below
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Text Content

Login
Sales Support

 * Home Security
   Products
    * Home Security Systems
    * Security Cameras
    * Smart Home Automation
    * Life Safety Devices
   
    * Home Security Systems
    * Security Cameras
    * Smart Home Automation
    * Life Safety Devices

 * Home Security
   Services
    * 24/7 Monitoring
    * Professional Installation
   
    * 24/7 Monitoring
    * Professional Installation

 * Resources
    * FAQs
    * Blog
   
    * FAQs
    * Blog

 * How To
   Buy

 * SALES
   CENTER
   * 
     Available
   * Mon.-Fri. 8 A.M. - 8 P.M. Central
     Sat. 10 A.M. - 7 P.M. Central
   * Call: 866.486.2216
   * Text: 469.551.4997
   * Get a Quote

 * CUSTOMER
   SUPPORT
   
   Available
   Mon.-Sat. 7 A.M. - 8 P.M. Central Call: 800.447.9239 Text: 469.513.8685
   Live Chat Help Center
   
   QUICK LINKS
   
   Make Payment Update Account Moving

 * 866.486.2216

   For new sales only

 * Home Security Products
    * Home Security Systems
    * Security Cameras
    * Smart Home Automation
    * Life Safety Devices
   
    * Home Security Systems
    * Security Cameras
    * Smart Home Automation
    * Life Safety Devices

 * Home Security Services
    * 24/7 Monitoring
    * Professional Installation
   
    * 24/7 Monitoring
    * Professional Installation

 * Resources
    * FAQs
    * Blog
   
    * FAQs
    * Blog

 * How To Buy
 * Contact Us
   Which option best describes you?
   New Customers
   Existing Customers
   
    * New Customers Tap for details
    * Existing Customers Tap for details

 * Login
 * 

* 
  Available
* Mon.-Fri. 8 A.M. - 8 P.M. Central
* Call: 866.486.2216
* Text: 469.551.4997
* Get a Quote
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TERMS AND CONDITIONS

 * Current Camera Promotion
 * Limited Warranty on Home Automation Products
 * Who may use this warranty?
 * What does the warranty cover?
 * What does the warranty NOT cover
 * What is the period of coverage?
 * What are your remedies under this warranty?
 * How do you obtain warranty service?
 * Replacing your Device
 * Limitation of Liability
 * What can you do in case of a dispute with us?
 * Exhibit A
 * Qualifying Device Categories
 * Qualifying Device Manufacturers
 * Cost Recovery Fee
 * Paper Statement Fee
 * Affirm Disclaimer
   See All

 * Current Camera Promotion
 * Limited Warranty on Home Automation Products
 * Who may use this warranty?
 * What does the warranty cover?
 * What does the warranty NOT cover
 * What is the period of coverage?
 * What are your remedies under this warranty?
 * How do you obtain warranty service?
 * Replacing your Device
 * Limitation of Liability
 * What can you do in case of a dispute with us?
 * Exhibit A
 * Qualifying Device Categories
 * Qualifying Device Manufacturers
 * Cost Recovery Fee
 * Paper Statement Fee
 * Affirm Disclaimer

 * CURRENT CAMERA PROMOTION
   
   
   
   Ask your sales consultant for current availability. Offer valid for new
   customers only with purchase of a new security system on the Premium Security
   + Video ($54.99/mo) plan with the Brinks Home Plus ($5.00/mo) plan. 36-month
   contract is required with acceptance of the standard contact terms and
   obligations. Add’l taxes and fees may apply. Must activate within 30 days of
   purchase. System upgrades and equipment orders subject to standard equipment
   and installation pricing. Offer may be modified or discontinued without
   notice. Early termination fees apply. Offer is non-transferrable, may not be
   resold, and may not be combined with other offers and discounts.
   
   

 * LIMITED WARRANTY ON HOME AUTOMATION PRODUCTS
   
   
   
   This limited warranty gives you specific legal rights, and you may also have
   other rights, which vary from state to state.
   
   The limited warranty can also be found online at
   www.brinkshome.com/terms-conditions, and will be emailed to you at the email
   address specified upon acceptance of terms and conditions.
   
   Throughout the term of active warranty enrollment, the company will provide
   on-site repairs/replacements, shipped replacements, or credits for qualifying
   devices† (see exhibit A) that are deemed inoperable by Brinks Home™, due to
   normal wear and tear, and product malfunctions. Shipped replacements will be
   covered at no charge to you. You are responsible to pay a service charge for
   application of the warranty in the event it requires on-site
   repair/replacement of a covered device, to be charged at our then-current
   service fee. All charges for on-site repair/replacement service are due and
   payable upon completion of the service call.
   
   We limit the duration and remedies of all implied warranties, including
   without limitation the warranties of merchantability and fitness for a
   particular purpose to the time period for which a consumer has an active
   subscription to 24 Hour Monitoring services provided by Brinks Home™, in
   addition to an active subscription to the Home Automation Warranty.
   
   Some states do not allow limitations on how long an implied warranty lasts,
   so the above limitation may not apply to you
   
   Our responsibility for defective goods is limited to repair, replacement, or
   credit as described below in this warranty statement.
   
   
   
   

 * WHO MAY USE THIS WARRANTY?
   
   
   
   Brinks Home™, located at 1990 Wittington Place, Dallas, TX 75234, (“we”)
   extend this limited warranty only to the consumer who originally purchased
   the product installed or sold by Brinks Home™, or an authorized Brinks Home™
   dealer. It does not extend to any subsequent owner or other transferee of the
   product.
   
   

 * WHAT DOES THE WARRANTY COVER?
   
   
   
   The limited warranty covers damage that naturally and inevitably occurs as a
   result of aging (“normal wear and tear”), and failure of the product(s) to
   function in a normal or satisfactory manner (“product malfunction”), as
   confirmed by Brinks Home™, for qualifying devices† installed and/or sold by
   Brinks Home™ or an authorized Brinks Home™ dealer, for the warranty period as
   defined below. In the event that a qualifying device† has been discontinued
   by a product manufacturer, or cannot be obtained, a like device or credit of
   retail value of the device may be offered. Brinks Home™, in its sole
   discretion, will determine whether the product will be repaired, replaced, or
   have its retail value credited.
   
   

 * WHAT DOES THE WARRANTY NOT COVER
   
   
   
   This limited warranty does not cover any damage or issues due to: (a) WiFi
   connectivity issues; (b) damage related to naturally occurring weather events
   (“acts of God”); (c) costs associated with on-site visits outside of normal
   technician hours (“emergency service”); (d) theft of devices; (e) repair
   needed due to abuse/misuse; (f) battery replacement; (g) changes in telephone
   service; (h) unauthorized tampering of devices by non-BRINKS HOME™ personnel;
   (i) vandalism (j) on-site labor and trip costs associated with replacement of
   lightbulbs (k) any additional service performed during on-site visits for
   repairs not associated with covered Home Automation devices. This warranty
   does not cover replacement of any alarm system components or Home Automation
   devices due to incompatibility.
   
   

 * WHAT IS THE PERIOD OF COVERAGE?
   
   
   
   This warranty starts immediately upon enrollment, and lasts for a minimum of
   12 months, renewing on a monthly basis, until the consumer elects to
   unsubscribe from the warranty and/or until the consumer cancels their 24 Hour
   Monitoring subscription with BRINKS HOME™. A consumer subscribing to the
   warranty may elect to cancel the warranty within the initial 12 month
   enrollment period only if the warranty has not been used. This warranty may
   also be terminated due to non-payment. Brinks Home™ may change the
   availability of this limited warranty at its discretion, but any changes will
   not be retroactive. You may cancel this warranty by calling Brinks Home™ at
   least thirty (30) days before the end of the then-current term. If cancelled,
   this warranty ends on the last day of the then-current term.
   
   

 * WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
   
   
   
   With respect to any defective product during which time the warranty is
   active, we will, in our sole discretion: (a) ship a replacement product for
   the defective part free of charge, (b) credit the retail price of such
   product, or (c) provide for on-site repair/replacement of defective part at
   our then-current service fee.
   
   

 * HOW DO YOU OBTAIN WARRANTY SERVICE?
   
   
   
   To obtain warranty service, you must call or text our contact center at
   (call) 800.447.9239, or (text) 469.513.8685, during the active warranty
   enrollment period to diagnose the condition of qualifying devices†. No
   warranty service will be provided without a confirmed diagnosis.
   
   A. Call or text our contact center (call) 800.447.9239/ (text) 469.513.8685
   
   B. Explain condition of qualifying deceive†, and receive diagnosis on
   qualifying device†
   
   C. You must be enrolled in this warranty
   
   D. If diagnosis is repair, replace, or credit, receive job number (if
   applicable), or have credit processed against your account
   
   E. If on-site service is required, schedule with contact center at time of
   diagnosis
   
   
   
   

 * REPLACING YOUR DEVICE
   
   
   
   If we provide a replacement device, you may be required to return your
   original device to us. You are responsible for any shipping costs incurred,
   and must send all components of the covered device. In the event that we do
   not receive your original device within 30 days of sending or installing your
   replacement, you hereby agree that we have the right to charge you for the
   full purchase price of the replacement device and/or request that the shipped
   device be returned. Replacement parts may be new or reconditioned, at the
   sole discretion of Brinks Home™.
   
   MAIL RETURNED DEVICES TO:
   
   Brinks Home™ Attn: Parts Return 616 W. Bertrand Ave St. Marys, KS 66536
   
   
   
   

 * LIMITATION OF LIABILITY
   
   
   
   The remedies described above are your sole and exclusive remedies, and our
   entire liability for any breach of this limited warranty. Our liability shall
   under no circumstances exceed the actual amount paid by you for the defective
   product, nor shall we under any circumstances be liable for any
   consequential, incidental, special, or punitive damages or losses, whether
   direct, or indirect.
   
   Some states do not allow the exclusion or limitation of incidental or
   consequential damages, so the above limitation or exclusion may not apply to
   you.
   
   
   
   

 * WHAT CAN YOU DO IN CASE OF A DISPUTE WITH US?
   
   
   
   The following informal dispute resolution procedure is available to you if
   you believe that we have not performed our obligations under this limited
   warranty.
   
   BINDING ARBITRATION/WAIVER OF JURY OR BENCH TRIAL/WAIVER OF CLASS
   ACTION/WAIVER OF PUNITIVE DAMAGES: TO THE FULLEST EXTENT PERMITTED BY
   APPLICABLE LAW, BRINKS HOME AND YOU BOTH GIVE UP THEIR RIGHT TO A JURY TRIAL
   OR BENCH TRIAL AND, INSTEAD, AGREE TO RESOLVE THROUGH BINDING ARBITRATION ALL
   CLAIMS, DISPUTES, OR LAWSUITS (COLLECTIVELY “CLAIMS”), REGARDLESS OF THEIR
   NATURE, ARISING OUT OF OR RELATED TO THIS LIMITED WARRANTY, THE SYSTEM OR ANY
   OTHER BUSINESS RELATIONSHIP BETWEEN THE PARTIES. THIS BINDING ARBITRATION IS
   MANDATORY, NOT PERMISSIVE. The parties agree that arbitration shall be
   conducted in accordance with the commercial rules of the Federal Arbitration
   Act (FAA). Arbitration or any related litigation will take place in the state
   and county where you reside, unless both parties agree to a different
   location. The arbitration shall be conducted by an attorney who is
   knowledgeable about the security industry. TO THE FULLEST EXTENT PERMITTED BY
   APPLICABLE LAW, BRINKS HOME AND YOU AGREE THAT EACH MAY BRING CLAIMS AGAINST
   THE OTHER ONLY IN HIS/HER OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF
   OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION, WHETHER BY
   WAY OF A CLASS ACTION LAWSUIT, CLASS WIDE ARBITRATION OR PRIVATE ATTORNEY
   GENERAL ACTION. FURTHER, UNLESS BRINKS HOME AND YOU OTHERWISE AGREE IN
   WRITING, NO ARBITRATOR OR JUDGE MAY CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS
   OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
   FURTHER, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BRINKS HOME
   AND YOU BOTH GIVE UP ANY RIGHT TO MAKE A CLAIM FOR PUNITIVE DAMAGES OR
   RECOVER PUNITIVE DAMAGES AGAINST THE OTHER. The arbitration proceedings,
   including decisions and awards, shall be held in confidence by both parties.
   
   You must use this informal procedure before pursuing any legal remedy in
   courts.
   
   
   
   

 * EXHIBIT A
   
   
   
   To qualify, devices must have been installed or sold by Brinks Home™ or a
   Brinks Home™ Authorized Dealer. In addition, coverage is limited to devices
   that fall into both of the following device category and manufacturer groups.
   Due to ongoing developments in technology, we may elect to adjust qualifying
   device categories and manufactures to accurately reflect coverage of
   then-current device categories and manufacturers.
   
   

 * QUALIFYING DEVICE CATEGORIES:
   
   
   
   
   
   * Door locks
   
   * Cameras (including doorbell cameras)
   
   * Light Modules
   
   * Thermostats
   
   * Garage Door Control Systems
   
   * Image Sensors
   
   
   
   

 * QUALIFYING DEVICE MANUFACTURERS:
   
   
   
   
   
   * 2GIG
   
   * Alarm.com
   
   * August Home
   
   * Google
   
   * Honeywell
   
   * Interlogix
   
   * Kwikset
   
   * LiftMaster
   
   * Linear
   
   * Lux
   
   * Nest
   
   * Schlage
   
   * Skybell
   
   * Yale
   
   
   
   

 * COST RECOVERY FEE
   
   
   
   This fee recovers costs incurred in the provision and maintenance of
   hardware, firmware and software to connect customer’s homes and businesses
   security systems to alarm monitoring networks, including costs for the
   replacement of customer premises security system radio equipment utilizing
   legacy cellular networks.
   
   

 * PAPER STATEMENT FEE
   
   
   
   Starting 4/1/2022, the fee attached to a paper statement is increasing to
   $4.99 per bill. This fee covers costs associated with mailing statements,
   such as postage and increasing prices of materials. To avoid this charge,
   sign into your Brinks Home™ account and follow the steps to enroll in AutoPay
   or Electronic Billing.
   
   
   
   

 * AFFIRM DISCLAIMER
   
   
   
   Rates from 0% APR. For example, a $1,500 purchase might cost $41.67/mo over
   36 months at 0% APR. Payment options through Affirm are subject to an
   eligibility check, may not be available in all states, and are provided by
   these lending partners: affirm.com/lenders. Options depend on your purchase
   amount, and a down payment may be required. CA residents: Loans by Affirm
   Loan Services, LLC are made or arranged pursuant to a California Finance
   Lenders Law license.
   
   

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