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 * Public Affairs and Internal Communications
 * Staff
 * Key Issues
 * Media Tips
 * Crisis Communications

Led by Assistant Vice President for Public Affairs, Colleen Mastony, the Office
of Public Affairs and Internal Communications performs two complementary, yet
distinctly different roles.


PUBLIC AFFAIRS

The Public Affairs staff forecasts and manages emerging issues and handles
crisis communication for the university; responds to media inquiries involving
university executives and other senior administrators; serves as the central
public voice for the university; develops communication strategies to advance
major university priorities and initiatives; and advises individuals and units
throughout the university regarding communications. Public Affairs services
include:

 * Preparing faculty and staff for media interviews.
 * Developing background materials such as Q&As and key messages.
 * Providing confidential communication advice to individuals and units
   throughout the university.

When a crisis arises, Public Affairs staff members act as front-line responders,
providing accurate and timely information to the university community and the
media while ensuring that U-M’s interests are well represented.

The Public Affairs staff manages communication of key university
issues including admissions, financial aid, tuition, the university budget,
labor agreements and major construction projects.


INTERNAL COMMUNICATIONS

The Internal Communications staff publishes the university’s official
faculty-staff news source, The University Record, both online and in print.

News about important university topics, university research and university
events is updated daily on The Record’s website and a weekly print edition is
published each Monday.

The print edition is distributed free throughout campus and at select off-campus
locations and is mailed to U-M retirees. The Record also sends a daily email
news update throughout the academic year; weekly during summer.



 * public.affairs@umich.edu
 * Phone +1 (734) 936-5190
 * @UMPublicAffairs
 * 1109 Geddes Ave, Ann Arbor, MI 48109-1079

 *  Office of the Vice President for Communications

 * © 2024 The Regents of the University of Michigan

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