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 1. Privacy Center                      
 2. Privacy Policy


PRIVACY POLICY


EFFECTIVE DATE: MAY 31, 2024


VISIT THE PRIVACY CENTER

Privacy Center


PRIVACY NOTICE

 

Your privacy is a priority for PG&E, and we take efforts to protect the
information we hold about you. This Privacy Policy addresses information
obtained from California consumers, PG&E customers, website visitors and mobile
application users and explains how we treat personal information that we collect
and use about you.


 

 * This policy applies by default to our interactions with California
   residents.  However, if you are presented with a different PG&E privacy
   notice while interacting with us, it will apply.
 * This Privacy Policy covers Pacific Gas and Electric Company and its parent
   company, PG&E Corporation, and also covers any other site or service that
   links to this Privacy Policy. 

 

Customers with disabilities can access this Privacy Policy through Assistive
Resources or by calling 1-877-660-6789.

 

Get additional information about:

 * The privacy of your PG&E energy usage data
 * Your privacy rights as a PG&E employee, job applicant or contractor

 


DEFINITIONS

 

Personal information: Identifies, relates to, describes, is reasonably capable
of being associated with, or could reasonably be linked, directly or indirectly,
with a particular consumer or household. It does not include:

 * Publicly available information
 * De-identified or aggregated information
 * Information covered by certain federal and state laws.

 

You: Any California consumer, PG&E customer, website visitor or mobile
application user.


HOW WE COLLECT YOUR PERSONAL INFORMATION

 

We may have collected personal information about you from a variety of sources
in the past 12 months:

 

 * From you:
   * When you set up your account.  
   * For billing and payment, or when you start, receive or discontinue services
     or products. 
   * When determining eligibility and your participation in utility programs.
   * When you interact with PG&E or its representatives, including when you
     visit our facilities.
   * By phone with a customer service representative or by mail, text or email.
     Also, through pge.com or our mobile apps.
     
     
 * From our utility meters and other equipment: When you use electricity and
   gas, energy usage data is collected by our metering systems. For some
   applications, such as rate analysis, we link usage data with your personal
   information.
   
   
 * From providers: We work with and receive personal information from third
   parties such as:
   * Service providers, vendors, contractors and credit agencies
   * Market researchers who provide utility products and services on our behalf
     
     
 * From your use of our website or mobile apps: We collect information about
   your visits and use of our website and mobile apps, including information
   through cookies and other logging technologies.
   
   
 * From other sources: We may supplement the information above with information
   we obtain from other sources. Those include Community Choice Aggregators and
   state and local government agencies.

The chart below shows the categories of personal information we collect, how we
use it, and to whom it is disclosed. 

Categories of personal information we collect How we use the category of
personal information Categories of recipients to whom we disclose personal
information for a business purpose

Identifiers, such as your name, social security number, passport number,
driver's license or government ID number, postal address, email address, account
username, IP address, phone number, or other similar unique identifiers. 

 * Provide you with our services
 * Maintain your account
 * Operate our business
 * Otherwise communicate with you

 * Service providers and contractors
 * Regulatory authorities
 * Financial services entities
 * Other third parties as required by law

Information Subject to Protection Under California Law, such as the Identifiers
above, your signature, and we or our service providers may collect your bank
account number, credit card number, or debit card number. 

 * Provide you with our services
 * Maintain your account
 * Otherwise communicate with you

 * Service Providers
 * Regulators
 * Other third parties as required by law

Protected Classification Characteristics such as your racial or ethnic origin. 

 * Only as permitted by applicable law

 * Service providers and contractors
 * Financial services entities
 * Other parties as required by law

Sensitive Personal Information, such as your Social Security number, driver's
license or government-issued identification number, racial or ethnic origin or
specific geolocation.  We only use this information as permitted by applicable
law.

 * Performing services or providing goods reasonably expected by an average
   consumer
 * Detecting security incidents
 * Resisting malicious, deceptive, or illegal actions
 * Ensuring the physical safety of individuals
 * For short-term, transient use, including non-personalized advertising
 * Performing or providing internal business services
 * Verifying or maintaining the quality or safety of a service or device
 * For purposes that do not infer characteristics about you

 * Service providers and contractors
 * Financial services entities
 * Other parties as required by law

Payment Information. We or our service providers may collect your bank account,
credit card or debit card information.

 * Process payments for our services

 * Service providers

Commercial Information, such as record of personal property, products or
services obtained or considered, or other information related to purchasing or
consumer histories. 

 * Better understand your use of our services
 * Internal business purposes

 * Service providers and contractors
 * Regulatory authorities
 * Financial services entities
 * Other parties as required by law

Non-Precise Geolocation Data. 

 * Provide you with our services
 * Better tailor our services to you depending on your geographical region 

 * Service providers and contractors
 * Regulators
 * Other third parties as required by law

Audio, Electronic, Visual, Thermal, Olfactory or Similar Information.  Such as
photos of visitors to PG&E facilities when they check-in and our vehicles may
include dash and external cameras that capture video of their surroundings.

 * Safety purposes

 * Service providers and contractors
 * Regulators
 * Other third parties as required by law

Professional Information, including information relating to your role as a
representative or agent of a company or business, such as your work title and
contact information. 

 * Conduct business with you or your employer
 * Provide you with services
 * Otherwise communicate with you

 * Service providers and contractors
 * Other third parties as required by law

Internet and Other Electronic Activity Information, such as your browsing
history, search history, information about your interactions with our website,
use of our mobile apps, or interactions with our digital advertisements. This
could include log data, device identifiers, and IP addresses. For more
information, see our section on Cookies below.

 * Provide basic functionality to the website
 * Allow user logins into the system
 * Maintain session information
 * Enhance access to the features of the website
 * Understand how users use this website
 * Understand how to target users with appropriate advertisements
 * Rate analysis

 * Service Providers and contractors
 * Other third parties as required by law

The chart below shows the categories of personal information we collect, how we
use it, and to whom it is disclosed. 

Categories of personal information we collect

Identifiers, such as your name, social security number, passport number,
driver's license or government ID number, postal address, email address, account
username, IP address, phone number, or other similar unique identifiers. 

How we use the category of personal information
 * Provide you with our services
 * Maintain your account
 * Operate our business
 * Otherwise communicate with you

Categories of recipients to whom we disclose personal information for a business
purpose
 * Service providers and contractors
 * Regulatory authorities
 * Financial services entities
 * Other third parties as required by law

Categories of personal information we collect

Information Subject to Protection Under California Law, such as the Identifiers
above, your signature, and we or our service providers may collect your bank
account number, credit card number, or debit card number. 

How we use the category of personal information
 * Provide you with our services
 * Maintain your account
 * Otherwise communicate with you

Categories of recipients to whom we disclose personal information for a business
purpose
 * Service Providers
 * Regulators
 * Other third parties as required by law

Categories of personal information we collect

Protected Classification Characteristics such as your racial or ethnic origin. 

How we use the category of personal information
 * Only as permitted by applicable law

Categories of recipients to whom we disclose personal information for a business
purpose
 * Service providers and contractors
 * Financial services entities
 * Other parties as required by law

Categories of personal information we collect

Sensitive Personal Information, such as your Social Security number, driver's
license or government-issued identification number, racial or ethnic origin or
specific geolocation.  We only use this information as permitted by applicable
law.

How we use the category of personal information
 * Performing services or providing goods reasonably expected by an average
   consumer
 * Detecting security incidents
 * Resisting malicious, deceptive, or illegal actions
 * Ensuring the physical safety of individuals
 * For short-term, transient use, including non-personalized advertising
 * Performing or providing internal business services
 * Verifying or maintaining the quality or safety of a service or device
 * For purposes that do not infer characteristics about you

Categories of recipients to whom we disclose personal information for a business
purpose
 * Service providers and contractors
 * Financial services entities
 * Other parties as required by law

Categories of personal information we collect

Payment Information. We or our service providers may collect your bank account,
credit card or debit card information.

How we use the category of personal information
 * Process payments for our services

Categories of recipients to whom we disclose personal information for a business
purpose
 * Service providers

Categories of personal information we collect

Commercial Information, such as record of personal property, products or
services obtained or considered, or other information related to purchasing or
consumer histories. 

How we use the category of personal information
 * Better understand your use of our services
 * Internal business purposes

Categories of recipients to whom we disclose personal information for a business
purpose
 * Service providers and contractors
 * Regulatory authorities
 * Financial services entities
 * Other parties as required by law

Categories of personal information we collect

Non-Precise Geolocation Data. 

How we use the category of personal information
 * Provide you with our services
 * Better tailor our services to you depending on your geographical region 

Categories of recipients to whom we disclose personal information for a business
purpose
 * Service providers and contractors
 * Regulators
 * Other third parties as required by law

Categories of personal information we collect

Audio, Electronic, Visual, Thermal, Olfactory or Similar Information.  Such as
photos of visitors to PG&E facilities when they check-in and our vehicles may
include dash and external cameras that capture video of their surroundings.

How we use the category of personal information
 * Safety purposes

Categories of recipients to whom we disclose personal information for a business
purpose
 * Service providers and contractors
 * Regulators
 * Other third parties as required by law

Categories of personal information we collect

Professional Information, including information relating to your role as a
representative or agent of a company or business, such as your work title and
contact information. 

How we use the category of personal information
 * Conduct business with you or your employer
 * Provide you with services
 * Otherwise communicate with you

Categories of recipients to whom we disclose personal information for a business
purpose
 * Service providers and contractors
 * Other third parties as required by law

Categories of personal information we collect

Internet and Other Electronic Activity Information, such as your browsing
history, search history, information about your interactions with our website,
use of our mobile apps, or interactions with our digital advertisements. This
could include log data, device identifiers, and IP addresses. For more
information, see our section on Cookies below.

How we use the category of personal information
 * Provide basic functionality to the website
 * Allow user logins into the system
 * Maintain session information
 * Enhance access to the features of the website
 * Understand how users use this website
 * Understand how to target users with appropriate advertisements
 * Rate analysis

Categories of recipients to whom we disclose personal information for a business
purpose
 * Service Providers and contractors
 * Other third parties as required by law


COOKIES AND OTHER TRACKING TECHNOLOGIES

 

 * Cookies. when you visit or use our website or online services, our server may
   create cookies, which are small text files that a website can send to your
   internet browser and may be stored in your browser or elsewhere on your
   computer. PG&E uses cookies and other similar technologies on our website and
   online services. We use cookies to evaluate website usage, provide energy
   services to you, and to offer programs and/or services that you may be
   interested in. 
   * PG&E Cookies: We use cookies on our website to provide basic functionality
     to the website for purposes such as logging into the system, maintaining
     session information, and enhancing access to the features of this website.
   * Google Analytics: Our website uses Google Analytics to help us analyze how
     users use the website and target users with appropriate advertisements. The
     information generated by the cookie about your use of the website
     (including your IP address) will be transmitted to and stored by
     Google. Read about Google's privacy practices.
   * To manage your cookie preferences, please use the "Do Not Sell My Personal
     Information" link in the footer of the web page. Additionally, you may
     disable our usage of cookies through your browser settings. Please note
     that if you disable your browser's ability to accept cookies, you will be
     able to navigate PG&E's website, but you will not be able to take advantage
     of certain features, such as "Remember My Username," and will not receive
     advertisements related to our programs or services that may be of interest
     to you.
 * Third-Party Cookies: Third-party cookies may also be used on our website
   where a third party provides functionality to our website.


HOW WE USE YOUR PERSONAL INFORMATION

 
 * Provide energy services or products to you.
 * Communicate with you regarding our services and other products or services
   that may be of interest to you.
 * Operate and maintain safe, secure and reliable public utility services and
   equipment under our legal obligation to serve you as a regulated public
   utility in California.
 * Comply with a valid warrant, subpoena, or court order. Or, to exercise or
   defend legal claims or otherwise comply with our legal obligations.
 * Comply with a California Public Utilities Commission request or order. Or, to
   comply with a request or order from other local, state or federal
   governmental agencies with legal authority to obtain the personal information
   from PG&E.
 * Develop and implement marketing, education and outreach plans. to improve the
   services and products we provide to you and other consumers.
 * Protect the safety and security of PG&E's customers, visitors, employees and
   contractors. Collecting and reviewing personal information helps protect
   against fraud, other crimes and threats to safety.
 * Enable service providers and contractors to provide energy-related services,
   products or equipment on behalf of PG&E, as required to:
   * provide products and services to you
   * carry out business consistent with PG&E's commercial relationship with you
   * comply with PG&E's legal obligations as a regulated public utility, subject
     to appropriate confidentiality and security requirements.
 * Notify credit reporting agencies and collection agencies to evaluate your
   credit. Or, if your account is assigned for collection.
 * Assist emergency responders in situations of threats to life or property.
 * For any other business or lawful purpose reasonably anticipated within the
   context of PG&E's relationship with you.
 * For any purpose for which we obtained your consent.


HOW WE DISCLOSE YOUR PERSONAL INFORMATION

 
 * At your choice. You may authorize other companies or persons to receive your
   personal information from PG&E, including your energy usage data.

 

We may also disclose or transfer your personal information to:

 * Service providers and contractors that provide services and support to us.
   They are contractually required to take reasonable steps to protect your
   personal information. They must also not use your personal information for
   any purpose other than that for which it was given.
 * Regulatory authorities such as the California Public Utilities Commission,
   California Energy Commission, and other federal, state, or local agencies as
   required by applicable law.
 * Financial services entities, including financial institutions, credit
   agencies, and other financial services entities that provide financial and
   auditing support services for our public utility programs and services.
 * Third parties to fulfill legal obligations as required pursuant to a valid
   legal warrant, subpoena, court order, or other legal or regulatory mandate.
   Or, as necessary for PG&E to defend to assert legal claims.
 * Third-party analytics companies to collect data about how you interact with
   our website and apps. This information may be used, for example, to improve
   the functionality of our website and services.
 * Potential business partners in connection with, or during negotiations of,
   any merger, sale of company assets, financing, or acquisition of all or a
   portion of our business to another company.
 * Other parties such as law enforcement or other government agencies when we,
   in good faith, believe: 
   * You or others are acting unlawfully
   * It is necessary or appropriate to satisfy any law, regulation or other
     governmental request
   * It is necessary or appropriate to protect the health and safety of our
     employees, other consumers, and the general public.
 * Also:
   * To operate our business properly
   * To protect or defend our rights or the rights or well-being of our users  


SELLING AND SHARING OF PERSONAL INFORMATION

 

PG&E has not sold consumers' personal information in the preceding 12 months for
any monetary value. However, our use of certain website cookies may be
considered a "sale" of information under California law. In the past 12 months,
we may have disclosed your internet activity or geolocation with third parties
whose cookies are on our websites. These cookies are used to:

 * Analyze usage of our website
 * Provide you with relevant PG&E advertising and products
 * Provide additional, dynamic functionality to our websites 

 

You can opt-out of the use of these cookies by using the "Do Not Sell My
Personal Information" link in the footer of this web page. We also recognize
opt-out preference signals contained in HTTP header fields.



PG&E does not "share" personal information as that term is used in the
California Consumer Privacy Act.

 


DISCLOSING AGGREGATED AND DEIDENTIFIED DATA

 

PG&E may share aggregated or deidentified, non-customer specific data and
information derived from personal information with other entities to:

 * Provide and improve programs as Energy Efficiency and Demand Response
 * Inform California energy policy as directed by the California Public
   Utilities Commission and other government agencies that regulate PG&E

 


FINANCIAL INCENTIVES

 

We may offer financial incentives to consumers in exchange for sharing certain
personal information with us. Participation and the rewards offered as
incentives are set out within each program. Our good-faith estimate of the value
of your information is the value of the benefit we offer to you. We calculate
that value by using the expense to us of operating the program related to the
benefit obtained by our running of the program. You can opt-in by signing up for
the incentive when it is offered to you. Participation is always optional, and
you can opt out of participating at any time as explained in the applicable
program terms. You can also contact us at 1-877-660-6789 to unsubscribe or
cancel your participation in any program.

 


WEB BROWSER "DO NOT TRACK" SIGNALS

 

"Do Not Track" signals are used to attempt to limit tracking related to your
visits to a website. Not all browsers offer a "Do Not Track" option and "Do Not
Track" signals are not yet uniform. To the extent that your browser broadcasts a
"Do Not Track" signal, our website is configured to recognize "Do Not Track"
signals.

 


LINKS TO NON-PG&E WEBSITES

 

While browsing PG&E's website or online services not sponsored by PG&E, you may
encounter and choose to access websites or online services operated by PG&E
business partners, companies or agencies that may not be associated with PG&E by
clicking on links or icons. These websites may collect data or personal
information about you and your online activities. PG&E does not control and is
not responsible for what these other parties do in connection with their
websites or online services, or how they handle your personal information.


RETENTION

 

We retain your personal information based on legal requirements or business
needs. Generally, we only retain personal information for as long as is
reasonably necessary for our business purpose or as required by law. Customer
data is typically retained for the duration of the relationship with PG&E and
for an additional 5 years from end of customer relationship. Or, subject to
legal or business needs, for a longer retention period. Business contact data is
typically retained for the duration of the contract/agreement with PG&E and for
an additional 11 years from the contract termination and/or expiration of the
underlying contractual obligations. This data is also subject to a longer
retention period for legal or business needs.

 


ESTABLISHING SERVICE AND SETTING UP AN ACCOUNT

 

Establishing service: To start or re-start service, you may be asked to provide
your Social Security number for us to validate your identity. You have the right
to not provide your Social Security number. However, a deposit may be charged,
and we will request alternate identification (e.g., driver's license, passport,
state identification, etc.). The new-service deposit can be waived if the
account is enrolled in paperless billing and recurring payment via pge.com or
secured with a bill guarantor. The re-start deposit can be waived if secured
with a bill guarantor.


 

Setting up your account: As a customer, you may sign up for an account online at
pge.com. This will allow you instant access to your bill, to make online
payments and receive important alerts. You can update your profile, personal
information, and account preferences. If you sign up for an account, you will be
asked to provide your email address. You have the right to decline to provide
your email address. However, you will not be able to take advantage of our
online services such as electronic billing and payments.



Email communications: You can opt-out of receiving certain email communications
from us at any time. To do so, follow the unsubscribe link in the footer of the
email. Or use the “Contact us” section below. If you have an online account with
us, you can opt out of future mailings by updating the preferences section on
the Profile & Alerts page within Your Account. Opting out of email
communications does not mean PG&E will not contact you about your account or
your electric and gas service. For example, current customers will continue to
receive emergency notifications from PG&E as required by law. You cannot opt out
of these communications.



Voice calls, texts and SMS messages: You may have the opportunity to receive
occasional voice, text and SMS messages from PG&E. These are updates on our
products and services, or about products and services that we think may be of
interest to you. Frequency will vary. By providing your phone number and opting
in to receive text messages, you expressly consent to receive these
communications. This includes automated text messages to the phone number that
you provide. Consent to receiving text messages is not required to receive
products or services from PG&E. Message and data rates may apply, and your
carrier's rates will apply. You can opt out of receiving future text messages or
receive help by following the directions in the text message you receive. As we
are in the United States, international rates may apply depending on your
location. We may disclose your mobile phone number to service providers with
whom we contract to send you automated text messages. However, we will not
disclose your mobile phone number to third parties for their own marketing
purposes without your express consent. Opting out of calls, texts and SMS
messages does not mean PG&E will not contact you about your account or your
electric and gas service. For example, current customers will continue to
receive emergency notifications from PG&E as required by law. You cannot opt out
of these communications.


ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

 

California Civil Code Section 1798.83 is also known as the "Shine the Light"
law. It permits our users who are California residents to:

 * Request and obtain from us, once a year and free of charge, information about
   categories of personal information (if any) we disclosed to third parties for
   direct marketing purposes  
 * The names and addresses of all third parties with which we shared personal
   information in the immediately preceding calendar year 

 

If you are a California resident and would like to make such a request, submit
your request in writing using information below under “Contact us.”

If you are a California resident, you are entitled to certain privacy rights
relating to your personal information. This section describes those rights and
how you can exercise those rights:

 

Right to know and access personal information
You have the right to access and know what personal information PG&E collects
about you, including:

 * The categories of personal information
 * The categories of sources from which your information is collected
 * The business or commercial purpose for collecting, selling or sharing your
   information
 * The categories of third parties to whom we may disclose personal
   information  
 * The specific pieces of information that we have collected about you 

 

You also have the right to request, to the extent technically feasible, a
portable set of your personal information.



Right to request deletion of your personal information
You have the right to request that PG&E delete the personal information it has
about you subject to certain limitations. If we do not delete your personal
information for reasons permitted under applicable law, we will let you know.



Right to correct inaccurate personal information
You have the right to request PG&E to correct inaccurate personal information
that we maintain about you.



Right to opt out of sale of your personal information
You may have the right to opt out of the sale or sharing of your Personal Data.
PG&E recognizes opt-out preference signals contained in HTTP header fields. You
can also use the “Do Not Sell My Personal Information” link at the bottom of our
webpage.

 


EXERCISING YOUR PRIVACY RIGHTS

 

If you are a California consumer, to exercise your rights, please submit a
request using one of the following:


Submit your customer privacy rights request under California Consumer Privacy
Act.

Call us at 1-877-660-6789.

 

PG&E cannot respond to your request or provide you with personal information if
we cannot verify your identity or authority to make the request and confirm the
personal information relates to you. We will take steps to verify your identity
using identity verification services. You are not required to create an account
with us to submit a request. If you don't have an account with us, we may ask
you to provide us with information about yourself to verify your identity.



We will only use personal information you provide in connection with identity
verification to verify the requestor's identity or authority to make the
request. When feasible, we will attempt to match the information you provide
with information we may already have about you.



If you wish to authorize a third party to make a request on your behalf through
an authorized agent, you must contact the PG&E Privacy Team directly and must
provide a valid California power of attorney or comparable documentation of
written permission from you and verification of your identity with PG&E. You may
also make a privacy request on behalf of your minor child.



PG&E recognizes opt-out preference signals contained in HTTP header fields. When
we receive an opt-out preference signal, we will process that signal as required
by applicable law.

Consumer request metrics for calendar year 2023

Consumer right Received Complied Denied in whole or part Median number of days
to fulfill

Right to know

460

285

175

31

Right to correct

100

20

80

28

Right delete

377

205

172

36

Right to opt-out*

1,101,219

1,101,219

0

1

Consumer request metrics for calendar year 2023

Consumer right

Right to know

Received

460

Complied

285

Denied in whole or part

175

Median number of days to fulfill

31

Consumer right

Right to correct

Received

100

Complied

20

Denied in whole or part

80

Median number of days to fulfill

28

Consumer right

Right delete

Received

377

Complied

205

Denied in whole or part

172

Median number of days to fulfill

36

Consumer right

Right to opt-out*

Received

1,101,219

Complied

1,101,219

Denied in whole or part

0

Median number of days to fulfill

1

* PG&E tracks opt-out requests through individuals’ requests to opt of marketing
and social media cookies. These data represent the total number of customers who
have submitted opt-out requests, although individual customers may have
submitted multiple requests during 2023.

 


NON-DISCRIMINATION

 

We will not discriminate or retaliate against you for exercising any of your
privacy rights identified in this privacy policy.


 


SECURITY

 

We take reasonable and appropriate measures designed to ensure the integrity of
our systems and protect your personal information. We regularly implement and
update administrative, technical, and physical security measures to help protect
personal information about you from unauthorized access, destruction or
alteration. However, please understand that no method of transmission over the
Internet or method of storing data is 100% secure. Therefore, we cannot
guarantee absolute security.


 


CHILDREN'S PRIVACY ONLINE

 

Our services are not directed to children under 16 years of age. PG&E does not
knowingly collect any personal information of children under 16 years of age
unless required by applicable law. If you believe a child under 16 years of age
has provided us with personal information, contact us at pgeprivacy@pge.com with
a brief description of your concern.


 


CHANGES TO THIS PRIVACY POLICY

 

We review this Privacy Policy regularly. If we make material changes, we will
attempt to notify you and/or obtain your consent, as required by law. We
recommend that you regularly review this privacy policy.



CONTACT US


 

If you have questions, concerns, or complaints about this Privacy Policy, would
like to request a current or previous version, or would like more information
regarding our process for updating this Privacy Policy, you can contact us using
the following options:



PG&E Residential and Business Customer Service
Correspondence Management Center
Attention: Privacy Management
P.O. Box 997310
Sacramento, CA 95899-7310

 

PG&E Residential Customers: Call 1-877-660-6789
PG&E Business Customers: Visit the Business Customer Service Center

 

Email: pgeprivacy@pge.com


MORE ON PRIVACY


CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

Understand your consumer privacy rights.

CCPA


SOCIAL MEDIA POLICY

Review PG&E's social media policies and guidelines.

Social media policy


DIGITAL COMMUNICATIONS POLICY

How we plan to interact with you through voice, text messages, emails and more

Digital communications policy



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©2024 Pacific Gas and Electric Company


ABOUT

 * About PG&E
 * Company Information
 * Giving Locally
 * Educational Resources
 * First Responder Resources
 * Careers
 * PG&E Systems
 * In Your Community


NEWS

 * Currents
 * News Releases
 * Corporate Sustainability


CONTACT US

 * Contact Us
 * Help Center
 * Site Feedback
 * Doing Business with PG&E


CONNECT

 * * 
   * 
   * 
   * 
   * 
   * 

 * Accessibility
 * Terms & Conditions
 * Regulation
 * Privacy
 * Security
 * Sitemap
 * Do Not Sell My Personal Information

©2024 Pacific Gas and Electric Company



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