Submitted URL: http://support.jiocommerce.io/
Effective URL: https://support.jiocommerce.io/support/home
Submission: On September 07 via api from IN — Scanned from DE

Summary

This website contacted 8 IPs in 3 countries across 6 domains to perform 19 HTTP transactions. The main IP is 13.126.54.5, located in Mumbai, India and belongs to AMAZON-02, US. The main domain is support.jiocommerce.io.
TLS certificate: Issued by R3 on September 5th 2023. Valid for: 3 months.
This is the only time support.jiocommerce.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 3.111.103.214 16509 (AMAZON-02)
1 9 13.126.54.5 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 52.219.160.81 16509 (AMAZON-02)
1 108.138.36.36 16509 (AMAZON-02)
2 18.66.112.17 16509 (AMAZON-02)
1 18.173.154.111 16509 (AMAZON-02)
2 18.233.1.231 14618 (AMAZON-AES)
19 8
Apex Domain
Subdomains
Transfer
10 jiocommerce.io
support.jiocommerce.io
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 1049
heapanalytics.com — Cisco Umbrella Rank: 949
36 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 33644
cdn.freshdev.io — Cisco Umbrella Rank: 43576
25 KB
2 amazonaws.com
s3.ap-south-1.amazonaws.com
6 KB
2 gstatic.com
fonts.gstatic.com
30 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 58
1 KB
19 6
Domain Requested by
10 support.jiocommerce.io 2 redirects support.jiocommerce.io
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.ap-south-1.amazonaws.com support.jiocommerce.io
2 fonts.gstatic.com fonts.googleapis.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io support.jiocommerce.io
1 fonts.googleapis.com support.jiocommerce.io
19 8

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
support.jiocommerce.io
R3
2023-09-05 -
2023-12-04
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
*.s3.ap-south-1.amazonaws.com
Amazon RSA 2048 M01
2023-04-11 -
2023-12-13
8 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M01
2023-06-29 -
2024-07-27
a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.jiocommerce.io/support/home
Frame ID: 1D486FB13CD1291A60F1C2460D8C7123
Requests: 15 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: AD8FE71403F1DCF2530D00BA3B3E4A28
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support : Jio Commerce Platform Support

Page URL History Show full URLs

  1. http://support.jiocommerce.io/ HTTP 302
    https://support.jiocommerce.io/ HTTP 302
    https://support.jiocommerce.io/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

19
Requests

100 %
HTTPS

22 %
IPv6

6
Domains

8
Subdomains

8
IPs

3
Countries

1420 kB
Transfer

2530 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.jiocommerce.io/ HTTP 302
    https://support.jiocommerce.io/ HTTP 302
    https://support.jiocommerce.io/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

19 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.jiocommerce.io/support/
Redirect Chain
  • http://support.jiocommerce.io/
  • https://support.jiocommerce.io/
  • https://support.jiocommerce.io/support/home
13 KB
5 KB
Document
General
Full URL
https://support.jiocommerce.io/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.126.54.5 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-126-54-5.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
2b31e1cb381ae41758382afea5d8db3ffa1d779b15e8c553a3b509934111e4b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 07 Sep 2023 00:12:19 GMT
etag
W/"750587b295c8b0e50ee772961302571c"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
45
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
070923001319
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
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x-trace-id
00-22b48d715b664ef317aff22a604426be-a02ac1c6c80d2f83-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 07 Sep 2023 00:12:18 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.jiocommerce.io/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
35
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-request-id
fa4036ae-59a8-4080-a4a7-273953bbe1a6
x-trace-id
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x-xss-protection
1; mode=block
theme.css
support.jiocommerce.io/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://support.jiocommerce.io/assets/cdn/portal/styles/theme.css
Requested by
Host: support.jiocommerce.io
URL: https://support.jiocommerce.io/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.126.54.5 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-126-54-5.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
1b7375156869a731c76c59c0c70f1f7a95a3a8d895940cd3200c75f14c74e314
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.jiocommerce.io/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
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content-security-policy
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AmazonS3 /
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7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer
https://support.jiocommerce.io/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

age
85093
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Wed, 06 Sep 2023 00:34:10 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
Wed, 05 Jul 2023 07:28:31 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 f952757fdddf3c9caa357164f2d464d8.cloudfront.net (CloudFront)
x-amz-cf-id
26oIxaSoD0wwETxzrq9ZdUrrzPqGTY0DRyDY9_4Hepup3NB0BGlpgw==
x-amz-cf-pop
FRA56-P5
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
NgIbLOWCsvrY3bmNQ43Oi94EMum-roYOJw.png
s3.ap-south-1.amazonaws.com/ind-cdn.freshdesk.com/data/helpdesk/attachments/production/89004976046/logo/
3 KB
3 KB
Image
General
Full URL
https://s3.ap-south-1.amazonaws.com/ind-cdn.freshdesk.com/data/helpdesk/attachments/production/89004976046/logo/NgIbLOWCsvrY3bmNQ43Oi94EMum-roYOJw.png
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.219.160.81 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
s3.ap-south-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
7a7f5340401675f4d345c08bef06f8e2eb1e5edd920d879d98e14dae7d7fe479

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.jiocommerce.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

Date
Thu, 07 Sep 2023 00:12:21 GMT
x-amz-version-id
oKo7luj.X86U15kKXa67J2kKWjIMua_i
Last-Modified
Mon, 04 Sep 2023 12:39:47 GMT
Server
AmazonS3
x-amz-request-id
ZDKQNBMWVMDRC8Y9
ETag
"11d9dda81486eab95c1538e2da304682"
x-amz-server-side-encryption
AES256
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
2844
x-amz-id-2
LGqFEsRvxONWvoru8pBP3HytdrUgxbMZy4nxKp6Lb6Iwi8Ah65oYE/jfot101Q6VyeH6epozhAs=
heap-1649052351.js
cdn.heapanalytics.com/js/ Frame AD8F
111 KB
36 KB
Script
General
Full URL
https://cdn.heapanalytics.com/js/heap-1649052351.js
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.111 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-111.muc50.r.cloudfront.net
Software
nginx / Express
Resource Hash
3d7659d9efb4c0af45c57897c00db39aed3e35eb4cae26831a34b5244cba00a2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Thu, 07 Sep 2023 00:12:07 GMT
content-encoding
br
via
1.1 129b4a1f09d5313624ec15fced944d6e.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-amz-cf-pop
MUC50-P3
age
14
x-powered-by
Express
etag
W/"1bbf4-OK/VJhyh+Uk7HznJnBfQCZ608gA"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=120
alt-svc
h3=":443"; ma=86400
x-amz-cf-id
lkYGTgsSonVjhBQUmMRorbVEFk2Ejl62R7pOZv2bDU9wXARxFQ2pVw==
add_user_properties_v3
heapanalytics.com/api/ Frame AD8F
37 B
261 B
Image
General
Full URL
https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=4433816338615148&v=1217463830236388&s=5523784616045472&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fsupport.jiocommerce.io&st=1694045541186
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.233.1.231 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-233-1-231.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 07 Sep 2023 00:12:21 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37
h
heapanalytics.com/ Frame AD8F
37 B
260 B
Image
General
Full URL
https://heapanalytics.com/h?a=1649052351&u=4433816338615148&v=1217463830236388&s=5523784616045472&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fsupport.jiocommerce.io%2F&ts=1694045541177&st=1694045541189
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.233.1.231 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-233-1-231.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 07 Sep 2023 00:12:21 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| documentPictureInPicture object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
support.jiocommerce.io/ Name: _x_w
Value: 6_2
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%224433816338615148%22%2C%22pageviewId%22%3A%221217463830236388%22%2C%22sessionId%22%3A%225523784616045472%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.jiocommerce.io%2F%22%2C%22ts%22%3A1694045541177%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.ap-south-1.amazonaws.com
static.freshdev.io
support.jiocommerce.io
108.138.36.36
13.126.54.5
18.173.154.111
18.233.1.231
18.66.112.17
2a00:1450:4001:811::2003
2a00:1450:4001:81c::200a
3.111.103.214
52.219.160.81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