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Submitted URL: https://link.trainingleader.com/s/K9qfxiIqk45EHqrDXpCo
Effective URL: https://healthcare.trainingleader.com/product/emotional-support-animal-legal-requirements/?utm_source=activedemand&utm_medium=email&ut...
Submission: On June 13 via api from US — Scanned from DE
Effective URL: https://healthcare.trainingleader.com/product/emotional-support-animal-legal-requirements/?utm_source=activedemand&utm_medium=email&ut...
Submission: On June 13 via api from US — Scanned from DE
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Home / Products / All Trainings / Meet Emotional Support Animal Legal
Requirements to Avoid Practice Nightmares
Home / Practice Mgmt / Meet Emotional Support Animal Legal Requirements to Avoid
Practice Nightmares
MEET EMOTIONAL SUPPORT ANIMAL LEGAL REQUIREMENTS TO AVOID PRACTICE NIGHTMARES
Date: Thursday, June 22, 2023 1:00PM EsT Length: 60 Minutes Expert: Diana
Trevley, JD, CCEP-I, CIPP/E
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If you haven’t noticed, the number of Emotional Support Animals (ESA) is
skyrocketing, along with owner expectations to bring their animals with them
everywhere. This includes your practice.
How you and your staff handle an ESA in your waiting room can dramatically
affect your practice. Handled poorly, ESA owners can file a discrimination
lawsuit, make a scene, or plaster negative comments across the web. Or, if you
incorrectly turn away a service dog, you’ll have to deal with an Americans with
Disabilities Act (ADA) violation.
The answer to protecting your practice against allegations of discrimination or
legal violations is to have a clear policy in place and to train your staff on
how to enforce it effectively. This is where healthcare compliance attorney
Diana Trevley, JD, CCEP-I, can help.
On Thursday, June 22nd at 1 pm ET, Diana is presenting a 60-minute online
training specifically designed to help you effectively handle patients who want
to have service and Emotional Support animals accompany them to their
appointments. You’ll learn practical strategies to avoid legal violations,
litigation, dissatisfied patients, and reputational damage.
Here are the critical Emotional Support Animal compliance takeaways you’ll
receive by attending this upcoming, expert-led online training:
* Quickly differentiate between service and emotional support animals
* Implement an ADA-compliant policy for service animals that works for your
practice
* Identify when it is really okay to refuse an animal into your practice
* Avoid the most common service animal errors that can lead to an ADA lawsuit
* Effectively communicate your ESA policy to patients without causing a scene
* Successfully navigate patient complaints due to allergy concerns and the ADA
* Defeat disruptions due to ESAs (barking, pet messes, etc.) without violating
applicable laws
* And so much more…
Many patients believe that their Emotional Support Animals are the only thing
that allows them to function normally. This makes how you manage these patients
even more complex. Without a clear policy in place, it’s easy to make an
innocent mistake that can lead to a patient filing a costly, stressful
discrimination lawsuit. Or, just as damaging, your patient could wage a negative
online campaign against your practice, which tarnishes your reputation and
drives new patients away.
By attending this upcoming online training, you will receive practical,
step-by-step solutions to be prepared or the next time a patient and their
Emotional Support Animal walks into your waiting room. Don’t wait to register.
Access to this online training is limited, so sign up today.
Order Now
MEET YOUR EXPERT
DIANA TREVLEY
JD, CCEP-I, CIPP/EATTORNEY & CONSULTANT
Diana Trevley, JD, CCEP-I, CIPP/E is an attorney and consultant specializing in
business law, compliance, and privacy. Her focus is on providing practical
solutions for companies that meet business objectives and regulatory
requirements while enhancing operational efficiencies.
Diana’s career includes acting as the outsourced CCO for Ethico, a whistleblower
hotline company with a focus on healthcare clients; advising global
organizations on compliance and data privacy best practices; working in-house as
compliance and privacy counsel for publicly traded companies; and serving as the
international representative to the U.S delegation to ISO TC 309, the global
initiative to create international standards on corporate governance, compliance
and whistleblowing.
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