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Community Security and Peace of Mind: How The Arbor Company Keeps Residents
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 * Healthcare Solutions
   * Visitor & Entry ManagementManage, engage, and track the visitors,
     third-party caregivers, residents, and vendors that enter and exit your
     community
     * Overview
     * Sign-in Process
     * Care Coordination
     * Fast Sign-in Options
     * Visitor Alerts
     * Name Badge
     * Security Photos
     * Vendor Credentialing
     * Document Tracking
     * Evacuation Management
     * Community Messaging
   * Time Clock & SchedulingFlexible shift management, kiosk-based time &
     attendance, callout, overtime monitoring, and employee engagement
     * Accushield Flex Overview
     * Shift Callout
     * Shift Management & Scheduling
     * Accushield Marketplace (Agency Management)
     * Employee Engagement
     * Create an Internal Agency
     * Mobile App
     * Integrations
     * Request a Flex Demo
     * Flex Use Case: Amica Senior Living
     * Flex Use Case: Schlegel Village
   * Ratings & ReviewsAutomate your Google review outreach and capture customer
     feedback via online reviews
     * Overview
     * Senior Living Community Boosts Visitor Engagement & Feedback
     * How a Simple Kiosk Can Transform Community Experience
     * The Importance of Visitor Surveys in Skilled Nursing Facilities
     * Why Google Reviews Matter for Skilled Nursing Facilities
     * Do Google Reviews Truly Affect Search Engine Optimization for Your Senior
       Living Community?
   * Security CamerasSecure your community with intelligent cloud cameras
     featuring easy deployment, analytics, and remote access
   * IntegrationsSeamlessly connect Accushield with EHR, Payroll, CRM and HR
     software to manage resident and staff data
     * Integration Partners
     * Resident Management
     * Workforce Management
     * Access Control
 * Who We Serve
   * Senior Living
     * Senior Living Overview
     * Visitor Management
     * Workforce Management
     * Vendor Credentialing
     * Reputation Management
     * Security Cameras
   * Skilled Nursing
     * Skilled Nursing Overview
     * Visitor Management
     * Workforce Management
     * Vendor Credentialing
     * Reputation Management
     * Security Cameras
   * Hospitals & Acute Care
     * Hospitals & Acute Care Overview
     * Visitor Management
     * Workforce Management
     * Vendor Credentialing
     * Reputation Management
     * Security Cameras
   * Staffing Agencies
     * Staffing Agency/Labor Marketplace
     * Housekeeping Agency
     * Kitchen Utility Agency
   * Adult & Child Day Services
 * Resources
   * Resource Library
   * Customer Success
   * Accushield Blog
 * Company
   * About Us
   * Contact Us
   * Founder’s Message
   * Executive Team
   * Advisory Committee
   * 5-Star Safety Rating
   * Careers
 * BOOK A DEMO

Visitor & Entry Management


PEACE OF MIND IS KNOWING WHO'S ONSITE

When it comes to ensuring the security of residents, staff, and the entire
building, it’s important to recognize that your front desk serves as the first
line of defense. Given the vulnerability of the residents we care for, safety
and security always take precedence in healthcare settings. This is why
Accushield’s visitor management solution is crucial—it ensures the safeguarding
of both your staff and residents, enabling you to greet visitors of all types
with unwavering confidence.

Schedule a demo
Testimonials



WHO WE SERVE

55+ LIVING FOR ACTIVE ADULTS

CCRC/LIFE PLAN

INDEPENDENT LIVING

ASSISTED LIVING

MEMORY CARE

SKILLED NURSING

HOSPITALS

STAFFING AGENCIES

ADULT/CHILD DAY SERVICES

> Ensuring the safety and security of our residents remains the top priority for
> adult children, and communicating this commitment begins at the front desk.
> 
> Our belief is that a clean, tech-forward front desk goes beyond just
> impressing guests – it reflects our commitment to prioritizing and
> strengthening visitor security.”
> 
> Keven Bennema
> Founder & CEO – Charter Senior Living




YOUR GUEST EXPERIENCE IS ABOUT TO GET A WHOLE LOT CLEANER

A seamless sign-in process for all adult children, prospects, and guests helps
drive a good impression.

 * First Class: Give your concierge the tools needed to greet all visitors by
   their name along with information regarding resident whereabouts.

 * Speed: Impress your visitors with a modern visitor management sign-in and
   identification process that is cleaner and light-years faster than pen and
   paper.

 * Security: Show your visitors how important resident security is to your
   brand. FACT: Safety and security remain the #1 reason residents move into
   long-term care communities.

 * Brand Confidence: Provide an intentional and proactive way for visitors to
   leave feedback.

 * Infection Control: Convey the importance of proper infection prevention and
   control.





THIRD-PARTY RESIDENT CARE COORDINATION. SIMPLIFIED

The Accushield Care Report assists Senior Living and Skilled Nursing operators
in supervising third-party care activities within healthcare settings. We’ve
tackled the challenge of handling third-party caregiver data, ensuring operators
can maintain precise resident care plans. Through our kiosk-based system, you
can integrate third-party caregiver data with resident-focused metrics, gaining
valuable insights into resident third-party care and communities. Management can
effortlessly access information such as the count of residents under Hospice
order, confirmation of Home Health provider visits, and details about the
services provided.



Track, analyze and report on the third-party healthcare providers who provide
hands-on care to residents and patients.

 * Private Duty Home Care: Track which residents home care providers are working
   for and keep tabs on their whereabouts within your community.
 * Staffing Agencies: Have access to staff agency clock-in and clock-out times
   using the Accushield kiosk.
 * Home Health Providers: Capture necessary clinical information and services
   rendered from home health providers as they enter and exit your building.
 * Hospice Providers: Easily track the services provided to your residents and
   patients from hospice providers.
 * Self-employed Private Caregivers: Verify, track, and credential your
   self-employed private-duty aides as they provide non-medical services to your
   residents.




RAPID SIGN IN WITH PERMANENT QR CODES

Efficiency is key when signing in and out of your building. Permanent QR codes
streamline the sign-in process and enable a fast, secure, and simple check-in
experience. A permanent QR codes can be generated for frequent visitors and
printed permanent badges. Simply scan the QR code at a kiosk scanner to
instantly sign in or out of the building. Permanent QR codes help ensure the
right person is signing in under the right account, improving data accuracy and
efficiency at your community.


DRIVER'S LICENSE SIGN IN FOR VISITORS & VENDORS

Streamline the sign-in process for visitors, third-party caregivers, staff, and
volunteers to enhance the safety and security of senior living residents against
criminal activities. Utilizing a driver’s license scan at the kiosk simplifies
registration, offering a swift and secure method of entry. This approach not
only accelerates the sign-in procedure but also leverages advanced visitor
management technology for precise data collection. When enabled, individuals are
prompted to enter their phone number and scan the barcode on their driver’s
license, instantly capturing essential information to swiftly and securely
complete the sign-in process.




VISITOR BADGES


VISITOR BADGES INCREASE SECURITY AND ADD PROFESSIONALISM TO ANY ENVIRONMENT.

Visitor badges also give guests an identity in your space, which creates a nice
experience for your visitors. They help to identify who the visitors are within
a workplace and provide information about the visitor. Much of which helps your
company stay compliant and drastically speeds up your workflows.


GET ALERTED AS VISITORS ARRIVE

Did you know that you can use the Accushield kiosk to help you monitor visitors
and alert management based on who is entering the building? Distribute text and
email alerts to the appropriate staff when: 

 * A prospect arrives for a tour
 * A visitor arrives to meet a staff member
 * An unwanted or banned visitor tries to sign in
 * A family member arrives to visit a resident
 * A caregiver from a specific service provider arrives




PHOTO CAPTURE TECHNOLOGY

Security is an important factor for any healthcare environment. Accushield
provides an automated way to capture visitor, staff, third-party caregiver,
staff agency, and vendor photos at sign-in. Operators can access these visitor
photos anytime on the Accushield dashboard.

When visitors sign in to the Accushield kiosk, it simply captures the photo
through the camera on the front of the kiosk and instantly displays it on the
dashboard. 


THIRD-PARTY CARE PROVIDER AND VENDOR CREDENTIALING IN SENIOR LIVING

Due to the vulnerability of the senior living population, communities nationwide
credential third-party care providers and vendors. The Accushield kiosk
automates this process by centralizing credential verification and visit
tracking. With Accushield, communities can efficiently verify credentials,
ensuring compliance with quality care standards and regulations. This includes
agency registration, agreements, insurance proof, information consent,
employment verification, background checks, and negative TB proof, ensuring both
quality care and regulatory adherence.

 * Criminal background check
 * Required immunizations
 * Proper insurance requirements
 * Adequate training history

Learn more about Credentialing



DOCUMENT TRACKING

Seamlessly collect and store required documentation in order to validate the
health and credentials of everyone who enters your building. Easily collect and
approve any document type (i.e. vaccination cards, health test results, proof of
insurance, professional licenses, or valid identification cards) and produce
compliance-ready reports.

 * Collect, verify, and store required documents for staff, family and friends,
   service providers and volunteers
 * Fully customize the documentation approval process for your community
 * Collect documents via kiosk, mobile app, or upload in the dashboard
 * Verify submitted documents via dashboard
 * Verified documents allow seamless entry until document expires
 * Set document expiration reminders and alerts; visitors receive mobile app
   notifications as document expiration approaches
 * Review, approve and report on the submission status of required documents

Learn more


CORPORATE AND ENTERPRISE REPORTING

Operators can provide corporate or multi-location users an easy way to enforce
settings from the top-down while making operational decisions using insights
from the Accushield dashboard.


DASHBOARD FEATURES:

 * High-level Insights that can be viewed at the Corporate or Community level
 * Corporate-level visitor and staff logs that can be filtered by Community
 * The ability to manage staff from the Corporate-level makes adding and
   removing staff easier than ever
 * Agency Staffing Insights to review agency usage across the Enterprise or
   Community level


COMING SOON:

 * Enhancements to the current Insights report, with additional data points and
   drill-down/click-in capabilities
 * Access to the Care Report from a Corporate view
 * Corporate Controls — a one-stop shop for Corporate users to enforce and
   enable settings from the top down (sign-in features, screening settings, etc)




EVACUATION MANAGEMENT

In the event of an emergency, when time is against you, quickly print an
evacuation list from the Accushield Name Badge Printer letting you know who is
currently in your building.



“Accushield is a highly effective solution for registering and identifying
visitors while enhancing resident and employee safety and security in our
communities.”
Bernard Wheeler-Medley
Senior Vice President, Belmont Village


CONNECT | YOUR COMMUNITY MESSAGING PLATFORM

As part of our ongoing commitment to facility communication, we are thrilled to
announce the launch of our Connect product line (formerly known as ‘Group SMS’).
The goal of the Connect product line is to streamline messaging to staff,
residents, and all building visitors. With advanced SMS communication tools, you
can provide targeted, timely, and personalized communication. Connect messaging
features allow a community administrator to facilitate text communication
related to facility events and activities.

Here are a few examples of how Connect can help with facility communication:

 * Do you have upcoming events at the facility?
   Send a text to all staff and residents about upcoming events.
 * Do you need to prep for upcoming inclement weather, or do you have an
   emergency that may require an evacuation?
   Send a text reminder to all staff, residents, and visitors to sign-out in a
   timely manner.
 * Do you have to communicate to a specific set of individuals related to the
   health/welfare of a resident?
   Filter and select the visitors and staff who need to know and send a text to
   the selected recipients.


SCREEN SIZE MATTERS FOR SENIORS AND ADA COMPLIANCE

You serve a population of incredible seniors. Because of this, your front-entry
kiosks need to meet certain ADA, US 508 & WCAG compliance requirements, which
the Accushield kiosk is designed to surpass. These requirements are enforceable
by federal, state, and local agencies. Additionally, following these kiosk
requirements helps protect you from lawsuits for not complying with these
regulations.




COMPLIANCE FEATURES INCLUDE:

 * Accessibility in Design: Accessibility in design is based on objective,
   measurable facts and is concerned only with technical or logistical truths.
 * Contrast Ratios: Ratios must meet the needs of the visually impaired.
 * Touch Targets: Geriatric research supports design with two fingers. Both
   Apple and Google recommend 2x fingertip size. Our designs are almost at 3X
   making it easier for seniors to use.
 * Industry Standard Iconography: Our designs incorporate the same iconography
   leveraged for US DOT & Google, and optimized for the IOT.




RECEIVE THE 5-STAR SAFETY RATING SEAL

The Accushield® 5-Star Safety Rating recognizes healthcare facilities that have
prioritized health safety and visitor management through the utilization of
advanced sign-in and identification technology. 5-Star Safety Rated locations
prioritize the need to identify and track all visitors, including family
members, friends, third-party caregivers, staffing agencies, residents, and
other vendors. These operators understand the risk that visitors and third-party
care providers can pose for residents and staff and have put in place policies
to help mitigate that risk.

As a trusted symbol of safety, the Accushield 5-Star Safety Rating helps
communities increase awareness of the importance of safety through defined
visitor management, health screening, entry policies, procedures, and systems.

Learn more



CLIENT TESTIMONIALS

We are committed to proactively implementing best practices in our communities
and consistently evaluate ways to innovate. It is our job to keep our
communities safe. We have been considering visitor management options for some
time now. Accushield is a clear leader in their industry and has brought a new
level of safety and technology to our communities. Implementing Accushield is
the next step on the path to our goal: being the best ‐ and, therefore, safest ‐
senior living provider in the U.S.Hide
Cooper Vittitow
President, Civitas Senior Living

Accushield is a highly effective solution for registering and identifying
visitors while enhancing resident and employee safety and security in our
communities.
Bernard Wheeler-Medley
Senior Vice President, Belmont Village

Residents and families choose Arbor for peace of mind, and Accushield plays a
crucial role in delivering that peace. Our community sales directors, and our
conversations with potential residents and their families, all revolve around
ensuring the highest levels of safety and security.
Krishnan Kalyanasundaram
Vice President, The Arbor Company

Milestone Retirement Communities installed the Accushield entry management kiosk
in over 40 communities in about a week. The installation and training process
was simple, thorough, and took about one hour per community to get up and
running.
Patrick Dooley
Chief Development Officer, Milestone Retirement Communities

Accushield has evolved from a nice-to-have check-in tool to the virtual center
point of our daily operation. As regulators have had to evolve how they evaluate
operator protocols, they often compliment us on how we have incorporated the
Accushield solution into our overall methodology in tracking and managing
visitors, third-party care, and staff. Like many technology advances, this has
become a regular and reliable part of our everyday best practices.
David Eskenazy
CEO, Cogir Management, USA

Not only is the Accushield kiosk easy to use but it has provided a sense of
security in our communities. Times are not easy and being able to provide this
additional feeling of safety to our residents and staff has been
immeasurable. From the initial sales process to their online led training, the
Accushield team has been very flexible and generous with their time, and as a
result, made this transition a smooth one.
Kylie Kidd
Director of Financial Services, Century Park Associates

Accushield has become an important tool in our communities. Overall, it has
increased the mindfulness of who is visiting our communities daily which in turn
increases the safety and security of our residents and staff. The electronic
sign-in ability allows us to differentiate the family members from the general
public from the various vendors who provide service to us. Every person who
enters a UMC community must sign-in and is then provided an identification badge
for the day. The Accushield reports provide quality data regarding our visitors
that helps strengthen our care and services to our residents. Finally, the
community leadership does not have to store multiple sign-in journals as
Accushield stores that data within their software.Hide
Larry Carlson
CEO, United Methodist Communities

It is refreshing to speak to a company like Accushield who always seems to be
thinking one step ahead. As we all must augment the way we think about best
practices and what technology tools can help us with our everyday practices,
Accushield is doing the same. Their intimate knowledge of the business and quest
for solving OUR needs keeps them customer-focused and easy to work with.
David Eskenazy
Chairman, Cogir Management, USA

The Accushield technology allows for operational efficiencies and time savings
so our healthcare providers can continue to elevate the care and compassion they
provide our resident population. Innovation is an expression of how we continue
to foster an environment where our residents “Love the Way They Live.”
Ted Lowndes
President, Dial Senior Living

To tell families your environment is safe and not know EXACTLY who is in your
community at all times is flat-out irresponsible. It's like leaving the door to
the hen house open and hoping no hungry foxes find it. Accushield is the Border
Collie that sits at the entrance with its head on a swivel.
Les Strech
Managing Principal, McNair Living

Residents and families have commented how much they appreciate the importance
and awareness we have placed on resident safety and confidentiality.
Cynthia Williams
Vice President of Administration, Oakmont Senior Living

We are committed to proactively implementing best practices in our communities
and consistently evaluate ways to innovate. It is our job to keep our
communities safe. We have been considering visitor management options for some
time now. Accushield is a clear leader in their industry and has brought a new
level of safety and technology to our communities. Implementing Accushield is
the next step on the path to our goal: being the best ‐ and, therefore, safest ‐
senior living provider in the U.S.Hide
Cooper Vittitow
President, Civitas Senior Living

Accushield is a highly effective solution for registering and identifying
visitors while enhancing resident and employee safety and security in our
communities.Hide
Bernard Wheeler-Medley
Senior Vice President, Belmont Village





Accushield’s visitor management system was designed for Senior Living and
Nursing Homes by operators with decades of industry experience.

Contact us today to schedule a demo or request additional information.

Schedule a demo
Customer testimonials
Contact Us

Who We Serve

Senior Living
Skilled Nursing
Hospitals & Acute Care
Staffing Agencies
Adult/Child Day Services

Solutions

Visitor & Entry Management
Time Clock & Scheduling
Accushield Marketplace
Ratings & Reviews
Infection Prevention & Control
Integrations

Resources

Resource Library
Customer Success
Blog

Company

About Us
Contact Us
Executive Team
Founder’s Message
Careers


Contact

Phone: (800) 478-5085
Sales: (404) 301-3101
Fax: (404) 382-7229
2030 Powers Ferry Road SE
Suite 360
Atlanta, GA 30339

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