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URL: https://jobs.sap.com/job/Walldorf-IT-Technology-Services-Senior-Specialist-Expert-%28fmd%29-69190/1116627401/
Submission: On September 26 via api from IE — Scanned from DE

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Text Content

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Zum Hauptinhalt
Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil



Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil



Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil





IT TECHNOLOGY SERVICES SENIOR SPECIALIST / EXPERT (F/M/D)

Information Technology
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Weniger Optionen anzeigen
Laden...
Aufgabenbereich
Alle Bildung und TrainingCommunicationConsulting and Professional
ServicesCorporate OperationsFinanzenInformation TechnologyKundenservice und
UnterstïutzungMarketingPersonalPre-SalesSalesSales OperationsSales
SupportSekretariat / AssistenzSoftware- QualitätssicherungSoftware-Design und
EntwicklungSoftware-Development OperationsSoftware-ResearchSolution und Produkt
Management
Karrierestatus
Alle AbsolventenAusbildungBerufserfahrenStudenten
Land/Region
AlleDeutschlandSchweizÖsterreich


We help the world run better


At SAP, we enable you to bring out your best. Our company culture is focused on
collaboration and a shared passion to help the world run better. How? We focus
every day on building the foundation for tomorrow and creating a workplace that
embraces differences, values flexibility, and is aligned to our purpose-driven
and future-focused work. We offer a highly collaborative, caring team
environment with a strong focus on learning and development, recognition for
your individual contributions, and a variety of benefit options for you to
choose from. 

 

What you'll do

 * You work in the Works Council collaboration team and support our internal
   client services teams with the works council approval process in onsite
   meetings with the German speaking Works Council to make sure our business can
   run successful and keep innovating.

 * You are part of a team that is managing and working closely together with our
   third-party resources in Germany that are delivering the onsite end user
   support and are responsible for the hardware lifecycle of our end user
   hardware in Germany.

 * You are the starting point for our internal customers for their
   “non-everyday” issues and help them solve them with a customer-centric
   support approach.

 * You can look at problems from different angles and can recognize
   relationships that you then use as a solution approach.

 * Work closely with other IT professionals, customers, and stakeholders to
   deliver a high level of service

 

What you bring

 * Strong negotiation skills and -tactics in the works council environment and
   ability to detect relationships and risk.

 * Strong analytical and problem-solving skills with attention to detail.

 * Excellent interpersonal skills – communicating with others, problem solving
   and decision making.

 * Positive attitude, sociable, a team player who is service oriented.

 * Ability to work without supervision and taking ownership of assigned tasks.

 * Willingness to accept additional responsibilities.

 * Excellent in German and English, both written and verbal.

 

Meet your team

SAP CPIT CS CTG Client Operations Germany team provides employees with world
class services around their workplace. We are responsible for delivering a
premium End User Support and Hardware Logistics for our internal clients in
Germany. We are there to support our internal customers and services teams doing
their business (Works Council processes / Escalation Handling).

The requirements and expectations regarding our team are high, and we help each
other to deliver the best possible user experience. This highly innovative and
transformative area of IT brings some unique challenges but also opportunities
to greatly support and enhance the productivity of SAP employees. Within our
team, we practice a trust-based working model.

 

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work
together more efficiently and use business insight more effectively. Originally
known for leadership in enterprise resource planning (ERP) software, SAP has
evolved to become a market leader in end-to-end business application software
and related services for database, analytics, intelligent technologies, and
experience management. As a cloud company with two hundred million users and
more than one hundred thousand employees worldwide, we are purpose-driven and
future-focused, with a highly collaborative team ethic and commitment to
personal development. Whether connecting global industries, people, or
platforms, we help ensure every challenge gets the solution it deserves. At SAP,
you can bring out your best.  

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working
models help ensure that everyone – regardless of background – feels included and
can run at their best. At SAP, we believe we are made stronger by the unique
capabilities and qualities that each person brings to our company, and we invest
in our employees to inspire confidence and help everyone realize their full
potential. We ultimately believe in unleashing all talent and creating a better
and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action
employer. We are committed to the values of Equal Employment Opportunity and
provide accessibility accommodations to applicants with physical and/or mental
disabilities. If you are interested in applying for employment with SAP and are
in need of accommodation or special assistance to navigate our website or to
complete your application, please send an e-mail with your request to Recruiting
Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee
Referral Program, according to the eligibility rules set in the SAP Referral
Policy. Specific conditions may apply for roles in Vocational Training.

 

Requisition ID: 404759  | Work Area: Information Technology  | Expected Travel:
0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   |
Additional Locations: #LI-Hybrid
 




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Ausschreibungsnummer 404759
Ausschreibungsdatum 04.09.2024
Funktionsbereich Information Technology
Karrierestatus Berufserfahren
Anstellungsverhältis Vollzeit, unbefristet
Voraussichtliche Reisetätigkeit 0 - 10%
Standort

Walldorf, DE, 69190

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Jobs im Bereich Entwicklung und Technologie, Development and Technology_DE,
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