support.microsoft.com
Open in
urlscan Pro
2a02:26f0:1700:1af::f03
Public Scan
Submitted URL: https://etrgjnrethdkjnjekfv.firebaseapp.com/
Effective URL: https://support.microsoft.com/en-us/office/why-can-t-i-open-my-excel-file-2daa6bd6-8db5-4521-9f37-7e23b3e4bdab
Submission: On January 06 via api from LU — Scanned from DE
Effective URL: https://support.microsoft.com/en-us/office/why-can-t-i-open-my-excel-file-2daa6bd6-8db5-4521-9f37-7e23b3e4bdab
Submission: On January 06 via api from LU — Scanned from DE
Form analysis
3 forms found in the DOMName: searchForm — GET /en-us/Search/results
<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
data-seautosuggest="{"queryParams":{"market":"en-us","clientId":"7F27B536-CF6B-4C65-8638-A0F8CBDFCA65","sources":"Microsoft-Terms,Iris-Products,DCatAll-Products","filter":"+ClientType:StoreWeb","counts":"5,1,5"},"familyNames":{"Apps":"App","Books":"Book","Bundles":"Bundle","Devices":"Device","Fees":"Fee","Games":"Game","MusicAlbums":"Album","MusicTracks":"Song","MusicVideos":"Video","MusicArtists":"Artist","OperatingSystem":"Operating System","Software":"Software","Movies":"Movie","TV":"TV","CSV":"Gift Card","VideoActor":"Actor"}}"
data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
data-m="{"cN":"GlobalNav_Search_cont","cT":"Container","id":"c3c1c9c3m1r1a1","sN":3,"aN":"c1c9c3m1r1a1"}" aria-expanded="false" style="overflow-x: visible;">
<div class="x-screen-reader" aria-live="assertive"></div>
<input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
name="query" role="combobox" placeholder="Search for help" data-m="{"cN":"SearchBox_nav","id":"n1c3c1c9c3m1r1a1","sN":1,"aN":"c3c1c9c3m1r1a1"}" data-toggle="tooltip"
data-placement="right" title="Search for help" style="overflow-x: visible;">
<button id="search" aria-label="Search for help" class="c-glyph" data-m="{"cN":"Search_nav","id":"n2c3c1c9c3m1r1a1","sN":2,"aN":"c3c1c9c3m1r1a1"}" data-bi-mto="true"
aria-expanded="false" style="overflow-x: visible;">
<span role="presentation" style="overflow-x: visible;">Search</span>
<span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
</button>
<div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
<ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
data-m="{"cN":"search suggestions_cont","cT":"Container","id":"c3c3c1c9c3m1r1a1","sN":3,"aN":"c3c1c9c3m1r1a1"}" style="overflow-x: visible;"></ul>
<ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
<li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
</ul>
</div>
</form>
GET /en-US/search/results
<form class="searchBoxForm" method="GET" action="/en-US/search/results" autocomplete="off" role="search"><input class="searchBoxInput" name="query" type="search" maxlength="100" placeholder="How can we help you?" aria-label="How can we help you?"
role="combobox" aria-autocomplete="list" aria-haspopup="listbox" aria-owns="suggestionContainer" aria-expanded="false" value=""><input type="hidden" name="isEnrichedQuery" value="false"><button class="searchBoxButton" id="searchsubmit"
type="submit" title="Search"><span class="searchBoxIconContainer"><i class="searchBoxIcon icon-mdl2 icon-forward"></i></span></button></form>
Name: smartFeedbackForm — javascript:void(0);
<form action="javascript:void(0);" id="extendedFeedbackForm" name="smartFeedbackForm" class="smartFeedbackForm supStickyFeedbackMarginBottom">
<div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
<h2 id="beginFeedbackHeader" class="boldFont extendedFeedbackHeader">Was this information helpful?</h2>
<div class="feedbackButtons" role="group" aria-labelledby="beginFeedbackHeader">
<button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonYes" type="button" data-bi-id="buttonYes" data-bi-mto="">Yes</button>
<button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
</div>
</div>
<div id="extendedFeedback" class="ocSmartFeedbackReply ocHidden">
<div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
<label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
<span class="boldFont" aria-hidden="true">Thank you! Any more feedback for Microsoft?</span>
</label>
<label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
<span class="boldFont" aria-hidden="true">Can you help us improve?</span> (Send feedback to Microsoft so we can help.) </label>
</div>
<fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
<legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
<div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
<div id="articleExperience_helpful_0">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_0" name="helpful_0" value="Resolved my issue" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Resolved my issue"></span>
<span class="experienceOptionLabels">Resolved my issue</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_1" name="helpful_1" value="Clear instructions" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Clear instructions"></span>
<span class="experienceOptionLabels">Clear instructions</span>
</label>
</div>
</div>
<div id="articleExperience_helpful_1">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_2" name="helpful_2" value="Easy to follow" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Easy to follow"></span>
<span class="experienceOptionLabels">Easy to follow</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_3" name="helpful_3" value="No jargon" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="No jargon"></span>
<span class="experienceOptionLabels">No jargon</span>
</label>
</div>
</div>
<div id="articleExperience_helpful_2">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_4" name="helpful_4" value="Pictures helped" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Pictures helped"></span>
<span class="experienceOptionLabels">Pictures helped</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_5" name="helpful_5" value="Other" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
<span class="experienceOptionLabels">Other</span>
</label>
</div>
</div>
</div>
<div class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
<div id="articleExperience_notHelpful_0">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_0" name="notHelpful_0" value="Didn't match my screen" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Didn't match my screen"></span>
<span class="experienceOptionLabels">Didn't match my screen</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_1" name="notHelpful_1" value="Incorrect instructions" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Incorrect instructions"></span>
<span class="experienceOptionLabels">Incorrect instructions</span>
</label>
</div>
</div>
<div id="articleExperience_notHelpful_1">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_2" name="notHelpful_2" value="Too technical" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Too technical"></span>
<span class="experienceOptionLabels">Too technical</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_3" name="notHelpful_3" value="Not enough information" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough information"></span>
<span class="experienceOptionLabels">Not enough information</span>
</label>
</div>
</div>
<div id="articleExperience_notHelpful_2">
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_4" name="notHelpful_4" value="Not enough pictures" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
<span class="experienceOptionLabels">Not enough pictures</span>
</label>
</div>
<div class="experienceOption">
<label class="articleExperienceOptionsLabels">
<input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_5" name="notHelpful_5" value="Other" data-bi-dnt="">
<span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
<span class="experienceOptionLabels">Other</span>
</label>
</div>
</div>
</div>
</fieldset>
<div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
<label for="verbatimFeedbackInput" class="extendedFeedbackQuestionLabels">Any additional feedback? (Optional)</label>
<textarea id="verbatimFeedbackInput" class="ocSmartFeedbackTextArea" name="feedbackText" rows="6" cols="40" maxlength="250"
placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
</div>
<div id="extendedFeedbackFormSubmit" class="feedbackButtons">
<button id="buttonFeedbackVerbatimSubmit" class="ocFeedbackButton supStickyFeedbackButton ocButtonSendComment feedbackButtonBlue" type="submit" data-bi-id="buttonFeedbackVerbatimSubmit" data-bi-mto="" disabled="">Submit feedback</button>
</div>
<div id="privacyStatement">
<span>By pressing submit, your feedback will be used to improve Microsoft products and services.</span>
<a id="privacyLink" href="https://privacy.microsoft.com/en-US/privacystatement"><span>Privacy Statement.</span></a>
</div>
</div>
</form>
Text Content
We use optional cookies to improve your experience on our websites, such as through social media connections, and to display personalized advertising based on your online activity. If you reject optional cookies, only cookies necessary to provide you the services will be used. You may change your selection by clicking “Manage Cookies” at the bottom of the page. Privacy Statement Third-Party Cookies Accept Reject Manage cookies Skip to main content Microsoft Support Support Support * Home * Microsoft 365 * Office * Products * Microsoft 365 * Outlook * Microsoft Teams * OneDrive * OneNote * Windows * Microsoft Edge * more ... * Devices * Surface * PC Accessories * Mobile * Xbox * PC Gaming * HoloLens * Hardware warranties * Account & billing * Account * Microsoft Store & billing * Resources * Install Microsoft 365 * Community forums * Microsoft 365 Admins * Small Business Portal * Developer * Education * Report a support scam * More * Buy Microsoft 365 * All Microsoft * GLOBAL * Microsoft 365 * Teams * Copilot * Windows * Surface * Xbox * Deals * Small Business * Support * Software Software * Windows Apps * AI * Outlook * OneDrive * Microsoft Teams * OneNote * Microsoft Edge * Skype * PCs & Devices PCs & Devices * Computers * Shop Xbox * Accessories * VR & mixed reality * Certified Refurbished * Trade-in for cash * Entertainment Entertainment * Xbox Game Pass Ultimate * PC Game Pass * Xbox games * PC and Windows games * Movies & TV * Business Business * Microsoft Cloud * Microsoft Security * Dynamics 365 * Microsoft 365 for business * Microsoft Power Platform * Windows 365 * Microsoft Industry * Small Business * Developer & IT Developer & IT * Azure * Developer Center * Documentation * Microsoft Learn * Microsoft Tech Community * Azure Marketplace * AppSource * Visual Studio * Other Other * Microsoft Rewards * Free downloads & security * Education * Gift cards * Holiday gifts * Licensing * Unlocked stories * View Sitemap Search Search for help * No results Cancel Sign in to your account Sign in Sign in with Microsoft Sign in or create an account. Hello, Select a different account. You have multiple accounts Choose the account you want to sign in with. WHY CAN'T I OPEN MY EXCEL FILE? Excel for iPad Excel for iPhone Excel for Android tablets Excel for Android phones Excel Mobile More...Less YOU’RE INVITED TO TRY MICROSOFT 365 FOR FREE Unlock now Having trouble opening a file? It’s probably because it's been saved in a file format that this version of Excel doesn’t support. Check the table to see if that’s the case. AndroidiOSWindows Mobile File type Open and edit Open as read-only Excel workbooks (.xlsx) Yes Yes Excel workbooks (.xls) No Yes Excel templates (.xltx) No No Non-XML binary workbooks (.xlsb) Yes Yes Comma-delimited (.csv) No Yes Macro-enabled workbooks (.xlsm) Yes VBA functions won't run. Yes OpenDocument spreadsheet (.ods) No Yes Excel templates (.xlt) No Yes Macro-enabled templates (.xltm) No No Macro-enabled add-ins (.xla and .xlam) No No Extensible markup language (.xml) No No Data interchange format (.dif) No No Hypertext markup language (.htm, .html) No No Web pages (.mht) No No Printable files (.prn) No No Symbolic link files (.slk and .sylk) No No Plain text file (.txt) No No Binary interchange file formats (Biff2, Biff3, Biff 4, Biff 5) No No File type Open and edit Open as Read-Only Excel workbooks (.xlsx) Yes Yes Excel workbooks (.xls) No Yes Excel templates (.xltx) No Yes Non-XML binary workbooks (.xlsb) No Yes Comma-delimited (.csv) No Yes Macro-enabled workbooks (.xlsm) Yes VBA functions won't run. Yes OpenDocument spreadsheet (.ods) No Yes Excel templates (.xlt) No Yes Macro-enabled templates (.xltm) No No Macro-enabled add-ins (.xla and .xlam) No No Extensible markup language (.xml) No No Data interchange format (.dif) No No Hypertext markup language (.htm, .html) No No Web pages (.mht) No No Printable files (.prn) No No Symbolic link files (.slk and .sylk) No No Plain text file (.txt) No No Binary interchange file formats (Biff2, Biff3, Biff 4, Biff 5) No No File type Open and edit Open as read-only Excel workbooks (.xlsx) Yes Yes Excel workbooks (.xls) No Yes Non-XML binary workbooks (.xlsb) No Yes Comma-delimited (.csv) No Yes Macro-enabled workbooks (.xlsm) Yes VBA functions won't run. Yes OpenDocument spreadsheet (.ods) No Yes Excel templates (.xlt) No Yes Macro-enabled templates (.xltm) No No Macro-enabled add-ins (.xla and .xlam) No No Extensible markup language (.xml) No No Data interchange format (.dif) No No Hypertext markup language (.htm, .html) No No Web pages (.mht) No No Printable files (.prn) No No Symbolic link files (.slk and .sylk) No No Plain text file (.txt) No No Binary interchange file formats (Biff2, Biff3, Biff 4, Biff 5) No No NEED MORE HELP? WANT MORE OPTIONS? Discover Community Contact Us Explore subscription benefits, browse training courses, learn how to secure your device, and more. Microsoft 365 subscription benefits Microsoft 365 training Microsoft security Accessibility center Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community Microsoft Tech Community Windows Insiders Microsoft 365 Insiders Find solutions to common problems or get help from a support agent. Online support WAS THIS INFORMATION HELPFUL? Yes No Thank you! Any more feedback for Microsoft? Can you help us improve? (Send feedback to Microsoft so we can help.) What affected your experience? Resolved my issue Clear instructions Easy to follow No jargon Pictures helped Other Didn't match my screen Incorrect instructions Too technical Not enough information Not enough pictures Other Any additional feedback? (Optional) Submit feedback By pressing submit, your feedback will be used to improve Microsoft products and services. Privacy Statement. THANK YOU FOR YOUR FEEDBACK! × What's new * Surface Laptop Studio 2 * Surface Laptop Go 3 * Surface Pro 9 * Surface Laptop 5 * Surface Studio 2+ * Copilot in Windows * Microsoft 365 * Windows 11 apps Microsoft Store * Account profile * Download Center * Microsoft Store support * Returns * Order tracking * Certified Refurbished * Microsoft Store Promise * Flexible Payments Education * Microsoft in education * Devices for education * Microsoft Teams for Education * Microsoft 365 Education * How to buy for your school * Educator training and development * Deals for students and parents * Azure for students Business * Microsoft Cloud * Microsoft Security * Dynamics 365 * Microsoft 365 * Microsoft Power Platform * Microsoft Teams * Microsoft Industry * Small Business Developer & IT * Azure * Developer Center * Documentation * Microsoft Learn * Microsoft Tech Community * Azure Marketplace * AppSource * Visual Studio Company * Careers * About Microsoft * Company news * Privacy at Microsoft * Investors * Diversity and inclusion * Accessibility * Sustainability English (United States) California Consumer Privacy Act (CCPA) Opt-Out Icon Your Privacy Choices California Consumer Privacy Act (CCPA) Opt-Out Icon Your Privacy Choices * Sitemap * Contact Microsoft * Privacy * Manage cookies * Terms of use * Trademarks * Safety & eco * Recycling * About our ads * © Microsoft 2023