URL: https://starpetssupport.helpscoutdocs.com/
Submission: On January 07 via manual from PL — Scanned from DE

Summary

This website contacted 4 IPs in 1 countries across 3 domains to perform 8 HTTP transactions. The main IP is 54.81.226.1, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is starpetssupport.helpscoutdocs.com.
TLS certificate: Issued by DigiCert TLS RSA SHA256 2020 CA1 on May 31st 2022. Valid for: a year.
This is the only time starpetssupport.helpscoutdocs.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.81.226.1 14618 (AMAZON-AES)
2 2600:9000:225... 16509 (AMAZON-02)
3 143.204.215.69 16509 (AMAZON-02)
2 18.66.137.186 16509 (AMAZON-02)
8 4
Domain Requested by
3 beacon-v2.helpscout.net starpetssupport.helpscoutdocs.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d3eto7onm69fcz.cloudfront.net starpetssupport.helpscoutdocs.com
1 starpetssupport.helpscoutdocs.com
8 4

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
*.helpscoutdocs.com
DigiCert TLS RSA SHA256 2020 CA1
2022-05-31 -
2023-06-27
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2022-12-08 -
2023-12-07
a year crt.sh
*.helpscout.net
Amazon
2022-04-18 -
2023-05-16
a year crt.sh

This page contains 1 frames:

Primary Page: https://starpetssupport.helpscoutdocs.com/
Frame ID: 10266804A20285D8279F70619943E9AD
Requests: 7 HTTP requests in this frame

Screenshot

Page Title

Starpets Knowledge Base

Page Statistics

8
Requests

100 %
HTTPS

25 %
IPv6

3
Domains

4
Subdomains

4
IPs

1
Countries

309 kB
Transfer

367 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

8 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
starpetssupport.helpscoutdocs.com/
7 KB
3 KB
Document
General
Full URL
https://starpetssupport.helpscoutdocs.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.81.226.1 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-81-226-1.compute-1.amazonaws.com
Software
openresty /
Resource Hash
49f90f8634d16a741d77cd79aaf014da65d97cdff6ba0ab8bd4ad69a63d67f1b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Sat, 07 Jan 2023 14:27:52 GMT
Server
openresty
Strict-Transport-Security
max-age=31536000; includeSubDomains; preload
Transfer-Encoding
chunked
launch-1673013217483.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
115 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1673013217483.css
Requested by
Host: starpetssupport.helpscoutdocs.com
URL: https://starpetssupport.helpscoutdocs.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:2000:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
d438e5d9371cba26765acd1ab6e9623bf9beeac9f4602a11a0ccf0015339e6af
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://starpetssupport.helpscoutdocs.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sat, 07 Jan 2023 13:59:25 GMT
via
1.1 a962efd99fafcdb81ca24e0e8140a67c.cloudfront.net (CloudFront)
last-modified
Fri, 06 Jan 2023 13:44:24 GMT
server
openresty
x-amz-cf-pop
FRA60-P4
age
1708
etag
"c7bead778b9ad281ba9cb92c4953a1866f0e4d97"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117742
x-amz-cf-id
ZeK70Q6Ml1EYbg4ANYkBzcCcIQ8ms2iC_Wj4jhBv2dfJsqpNriJzag==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
151 KB
151 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: starpetssupport.helpscoutdocs.com
URL: https://starpetssupport.helpscoutdocs.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:2000:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
a2deeea00271f1cdfc055516d98ec62b43ba2478b33fcb605f42b1371e3247ed
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://starpetssupport.helpscoutdocs.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sat, 07 Jan 2023 13:37:52 GMT
via
1.1 a962efd99fafcdb81ca24e0e8140a67c.cloudfront.net (CloudFront)
last-modified
Fri, 06 Jan 2023 13:44:24 GMT
server
openresty
x-amz-cf-pop
FRA60-P4
age
3002
etag
"cebf1f46cc8ee91a440fe7f80f4542cec51b02d4"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
154136
x-amz-cf-id
J-3PpDK4Maw6SY7DYN_VhpBzpSEOolz47WHiswNiZWcHADcOt4wMmA==
/
beacon-v2.helpscout.net/
458 B
721 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: starpetssupport.helpscoutdocs.com
URL: https://starpetssupport.helpscoutdocs.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
984956853bc6430ceeb7e3b73e3f7e2f0abbc1f402a5342ee36b210bc03eceab

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://starpetssupport.helpscoutdocs.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Sat, 07 Jan 2023 14:26:51 GMT
content-encoding
gzip
via
1.1 f2db75b601dc30df73b1beb29596a374.cloudfront.net (CloudFront)
last-modified
Fri, 06 Jan 2023 16:05:57 GMT
server
AmazonS3
x-amz-cf-pop
FRA53-C1
age
64
etag
"e05a5edf1dc3b44f7f51c458aa6747cd"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
content-length
325
x-amz-cf-id
fkDa9zDbbIwPTGbm-FvBMdIG4Za0N1k9muTrPKSgOdArzuusOcG38w==
vendor.dcadca12.js
beacon-v2.helpscout.net/static/js/
63 KB
22 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.dcadca12.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4f0eea4e42ff75d305f8a49ced9b58881850e717b9b08513f4e0163877f26f7a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://starpetssupport.helpscoutdocs.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Sat, 07 Jan 2023 13:05:09 GMT
content-encoding
gzip
via
1.1 f2db75b601dc30df73b1beb29596a374.cloudfront.net (CloudFront)
last-modified
Tue, 03 Jan 2023 14:25:00 GMT
server
AmazonS3
x-amz-cf-pop
FRA53-C1
age
4964
etag
"4c71758a7a3b1975809a202503770fb0"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
content-length
22295
x-amz-cf-id
FMBXfIVRfMUnArT8tW-n8mygOBUrW04rpggrYUdqP49iUgm2gED-tQ==
main.784cd972.js
beacon-v2.helpscout.net/static/js/
25 KB
10 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.784cd972.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
765f9489bd09f38ecc01290c12986c91447975671d208c4f9774929e0418396d

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://starpetssupport.helpscoutdocs.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Sat, 07 Jan 2023 14:07:05 GMT
content-encoding
gzip
via
1.1 f2db75b601dc30df73b1beb29596a374.cloudfront.net (CloudFront)
last-modified
Fri, 06 Jan 2023 16:05:57 GMT
server
AmazonS3
x-amz-cf-pop
FRA53-C1
age
1250
etag
"fa96b9c1c76869c99d1b68bf47986bfc"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
content-length
9744
x-amz-cf-id
-8e_KYiL0UduKpbDFpx7JCxPHOAZrBkira5CzLz5rF3COvlLIyPG-w==
7325680d-7d90-42bd-9b5a-724079640bc6
d3hb14vkzrxvla.cloudfront.net/v1/
6 KB
7 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/7325680d-7d90-42bd-9b5a-724079640bc6
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.dcadca12.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.137.186 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-137-186.fra60.r.cloudfront.net
Software
/
Resource Hash
e0e7b19b60e8bf1c1fddc66cc0811ac55894840c98c305840e09ac705c09d54f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
b236b29c-a812-42ed-8ffd-39c4c974c027
Helpscout-Release
2.2.54
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
aa41fc08-7b83-4d1d-bd43-3fd408b959aa
Referer
https://starpetssupport.helpscoutdocs.com/
Helpscout-Origin
Beacon-Embed

Response headers

date
Sat, 07 Jan 2023 14:27:52 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 da392114e7046bd9720a70f40c796f62.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P4
x-cache
Miss from cloudfront
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://starpetssupport.helpscoutdocs.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-amz-cf-id
JyHRSLZ8uVRMUZjKSw0bTg9e08mVaBfsxztzZFak88kn2IxwMDqvng==
x-ratelimit-limit-chat-tokens-hour
25
7325680d-7d90-42bd-9b5a-724079640bc6
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/7325680d-7d90-42bd-9b5a-724079640bc6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.137.186 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-137-186.fra60.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://starpetssupport.helpscoutdocs.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://starpetssupport.helpscoutdocs.com
allow
GET, HEAD, POST, PUT, DELETE, TRACE, OPTIONS, PATCH
content-length
0
date
Sat, 07 Jan 2023 14:27:52 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 da392114e7046bd9720a70f40c796f62.cloudfront.net (CloudFront)
x-amz-cf-id
hHNi0B_-NqVZKMJHyZbgZ_sQwMp6AmhKAQe54fNf-gROK_HYDOMeYw==
x-amz-cf-pop
FRA60-P4
x-cache
Miss from cloudfront
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| oncontentvisibilityautostatechange function| Beacon function| hashChanged function| _toConsumableArray string| url undefined| rewrittenUrl function| _slice function| css_browser_selector function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery object| ParsleyExtend object| ParsleyConfig object| psly object| Parsley object| ParsleyUtils object| ParsleyValidator object| ParsleyUI string| inputEventPatched object| parsley string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes object| beaconJsonp

1 Cookies

Domain/Path Name / Value
starpetssupport.helpscoutdocs.com/ Name: PLAY_SESSION
Value: "9fa081cea4e7346584f1d3c2ac3392d518020688-siteId=63b8c554b63bca388edc5c0a&hs.session.id=mC9CS45rXuzAFCRh1EiGWnjWzO0WP7lbD080Z8lsEqChDPQzYrL5drXbJoAg9Y1t&hs.session.exp=1673188072228"

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload