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MOODLE

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KNOWLEDGE BASE


MOODLECLOUD

Support 5
 * Contact the MoodleCloud Team
 * MoodleCloud Support Services
 * Forgotten MoodleCloud password
 * He olvidado mi contraseña de MoodleCloud
 * Contactar con el equipo de MoodleCloud

Getting Started 13
 * Choose your MoodleCloud site name and URL
 * Disabled MoodleCloud features
 * Installing plugins on MoodleCloud sites
 * Log in to MoodleCloud site
 * Log in to the MoodleCloud Portal

See all 13 articles
Configuration 15
 * Add your logo to your MoodleCloud site
 * Calculating your site size when migrating to MoodleCloud
 * Change your MoodleCloud site to the Boost theme
 * Custom Terms and Conditions on MoodleCloud
 * Enrol users in MoodleCloud

See all 15 articles
Plans & Billing 24
 * $1 verification transaction after MoodleCloud signup
 * Add or edit my VAT number on my MoodleCloud invoice
 * Cancel my MoodleCloud subscription
 * Change MoodleCloud account details
 * Change my MoodleCloud billing details

See all 24 articles
File Storage 8
 * Add extra storage on MoodleCloud
 * Converted PDF files count and storage limits in MoodleCloud
 * Restore deleted MoodleCloud activities or courses
 * MoodleCloud storage is full
 * Submission documents not converting in MoodleCloud

See all 8 articles
Users 2
 * Adding more users to your MoodleCloud site
 * Añadir más usuarios a mi sitio MoodleCloud

Video Conference 10
 * Access BigBlueButton on MoodleCloud
 * Access MoodleCloud BigBlueButton session recordings
 * BBB Breakout rooms in MoodleCloud
 * BigBlueButton screen sharing requirements on MoodleCloud
 * BigBlueButton session limits on MoodleCloud

See all 10 articles
Features 3
 * Create H5P content in MoodleCloud
 * Exam proctoring/restrictions on MoodleCloud
 * MoodleCloud site updates

Policies 7
 * BigBlueButton and GDPR requirements in MoodleCloud
 * Delete my data from a MoodleCloud site
 * H5P and GDPR compliance in MoodleCloud
 * MoodleCloud Compliance & Certification
 * MoodleCloud data hosting locations

See all 7 articles
Mobile App 1
 * MoodleCloud site name changes, School Plan upgrades and Mobile App users


MOODLE CERTIFIED SERVICE PROVIDERS

Applications 1
 * How do you become a Moodle Partner or Service Provider


MOODLE APPS

General questions 6
 * Getting the Moodle Mobile App
 * Site not supported error when trying to connect to the Moodle App
 * Is the Moodle App free to download and use?
 * What can I do with the Moodle App?
 * I cannot access my site through the Moodle App

See all 6 articles
Moodle App Plans 14
 * How do I pay for a plan? Are there volume discounts available?
 * Should I register my free plan site?
 * I manage several Moodle sites, should I pay a subscription for each site?
 * Finding the bank details for Bank transfer payment
 * Can I pay in a different currency?

See all 14 articles
Branded Moodle App 11
 * What is the process for getting a Branded Moodle App?
 * What is the Branded Mobile App ? How can we get it?
 * Who will update and maintain my Branded Moodle App with new features?
 * Do I get technical support for my Branded Moodle App?
 * Is the Branded Moodle App GDPR compliant?

See all 11 articles
Troubleshooting 2
 * I have some issues with the app, where can I find more information?
 * I can't register my site in the Apps Portal.


COMMUNITY

Community 2
 * How do I join the Moodle community?
 * How can I contribute to Moodle?


MOODLE ACADEMY

Training 3
 * Do you offer free advanced Moodle training?
 * What is the Moodle Educator Certification Program?
 * Where can I get free Moodle training?


MOODLE SHOP

General questions 4
 * Shipping and delivery in Moodle Shop
 * Refunds and Exchanges for Moodle Shop purchases
 * Are Moodle Shop orders subject to taxes?
 * Privacy and data handling in Moodle Shop


MOODLEMOOTS

MoodleMoots 6
 * How do I attend a MoodleMoot?
 * How can I present at a MoodleMoot?
 * What is a MoodleMoot?
 * How do I sponsor a MoodleMoot?
 * When and where are MoodleMoots held?

See all 6 articles


MOODLE LMS

About Moodle 8
 * Stay up to date with Moodle news and releases
 * How to support and contribute to Moodle
 * How to create a Moodle plugin
 * Release frequency of new Moodle versions
 * Moodle's modularity, Plugins and Themes

See all 8 articles
Getting Started 7
 * Is the Moodle App free to download and use?
 * Difference between Moodle Workplace and Moodle LMS
 * Moodle Demo sites
 * Learning the basics about Moodle
 * Discover how organizations utilize Moodle

See all 7 articles
Setup and Support 6
 * Assistance to set up and configure your Moodle site
 * Support and services by Moodle HQ
 * Learn more about Moodle LMS
 * How to get help with Moodle as a student
 * Learn more about Moodle LMS as an educator

See all 6 articles
Troubleshooting 4
 * How to get your site back
 * Need help installing and configuring Moodle LMS or support for it
 * Connecting the Moodle App to your Moodle LMS
 * For students with Moodle queries

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