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Important update: Reward points expiring
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IMPORTANT UPDATE ABOUT Values Awards REWARD POINTS EXPIRING

Hi Olga,

As someone with access to Values Awards, a rewards service provided by
Boostworks, we wanted to share an important update about the validity period of
reward points in your account.



REWARD POINTS EXPIRE AFTER 24 MONTHS

Reward points issued to your Values Awards account have a validity period of 24
months from the date of issuance. This has always been stated in our terms and
conditions, but we’re now executing this process from 31 March 2024. This means
two things:

On 31 March 2024, any points value in your balance that exceeds the 24-month
validity period will expire and be removed from your account.

From 1 April 2024 onwards, this process will happen on a daily and ongoing
basis.

To avoid losing your reward points, you must log into Values Awards by 31 March
2024 and spend the value that’s due to expire.

HOW TO CHECK YOUR POINTS BALANCE

1. Log into Values Awards
If you’re having trouble logging in, get in touch with us.

2. Go to your reward statement
If you can see your points balance on the homepage, simply click to view your
full statement. Otherwise, click ‘My Account’ on the top right menu to find your
statement.

You can easily see when your balance has been credited with points and when
you’ve spent them. Any value that has entered your balance on 30 March 2022 or
earlier will expire, unless you’ve already spent the equivalent value in points
through the platform already.

For example, if you received 2,500 points on 1 January 2022, you need to have
spent 2,500 points through the platform otherwise the value will expire and be
removed from your balance.

DON'T MISS OUT - SPEND YOUR POINTS

We recommend logging into Values Awards regularly to keep an eye on your balance
but, most importantly, find yourself a well-deserved treat! The reward catalogue
has thousands of items to choose from including experiences, tech and homeware
to beauty, fragrances and jewellery!

Spend your points today

Need help?

Get in touch with us at help@boostworks.co.uk or 0333 358 7007

Lines are open Monday to Friday, from 8.30am to 5.30pm, except bank holidays.

 

Hi! You've received this important service update email because you've
registered for a benefits or rewards platform which is delivered by Boostworks,
or access to this platform has been set up on your behalf by your employer or
membership group.

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Boostworks is the trading name of Boostworks People Engagement Limited.
Registered office: Boostworks People Engagement Limited, Victor House, Wheatley
Business Centre, Old London Road, Oxford, Oxfordshire, OX33 1XW, United Kingdom.
Registered number: 04516741 Registered in England & Wales.