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All Systems Operational
 1. WeTransfer Support
 2. Troubleshooting
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ADDING WETRANSFER TO YOUR TRUSTED CONTACTS

Sometimes our emails end up in your spam folders, which is super annoying and
non-productive. That's why we've created a tutorial on adding our
'noreply@wetransfer.com' email address to your trusted contacts for the 4
largest webmail providers.

P.s. if you are not receiving our emails at all, you could be on our bounce
list.

Gmail

Yahoo

Outlook/Hotmail

iCloud


GMAIL

When you use Gmail, you need to add the address to your Google contacts. Here’s
how:

 * Head to your Gmail inbox, and click the grid icon in the top-right corner -
   then, click 'Contacts'.

 * On the screen that appears, click the '+ Add Contact' button.

 * A smaller window will appear, where you can fill in our details and click
   'Save.'




 YAHOO

Adding our address to Yahoo contacts is easy as 1, 2, 3:

 * In your Yahoo inbox, click the Contacts icon, as shown in the first
   screenshot below.

 * In the panel that appears, click on 'Add a new Contact', at the bottom.

 * Fill in our details, and click 'Save.'
   
   


OUTLOOK/HOTMAIL

Via Outlook or Hotmail you can add us to your 'People':

 * Click the service overview icon - the grid icon shown in the top-left hand
   corner

 * In the expanded menu, click 'People'.

 * Then, click 'Add Contact'

 * Fill in our details, click 'Create', and you're done!
   
   










 ICLOUD

If you use iCloud as webmail, you can add us to your Contacts by following these
steps:

 * In iCloud, go to Contacts

 * Click on the + sign and then 'Add Contact'

 * Fill in our details

 * Click on Done




For instructions on adding our email address to your computer's address book,
please refer to the Help section of your operating system.

Aidan
Updated 1 year ago

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