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MEDICAL QUERIES AND EMERGENCIES

We are unable to help you in an emergency. If you require urgent assistance
please call:

 * 999 - For urgent assistance
 * 111 - For general medical enquiries (NHS)
 * 116 123 - Feeling depressed or have mental health concerns (Samaritans)


CUSTOMER SERVICE ISSUES

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or message us via your patient record

 * Mon-Fri: 9am-5pm
   
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Please note, we are not a general medical advice service. For medical advice not
related to services we provide on our website, please consult your NHS GP or
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Our calls are monitored and recorded for quality and training purposes.


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COMPLAINTS

Please write to us:

 * Complaints team
 * LloydsPharmacy Online Doctor
 * 50-54 Wigmore Street
 * London, W1U 2AU

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