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 * About
 * Podcast
 * Toolbox
   * New Process Life Cycle
     * Define process purpose
   * New Process Role Concept
   * Free New Process Checklist
   * BPM Fundamentals
   * New Process Design Pad
 * Pizza Game
 * New Process Pro
 * Consulting
   * Book a meeting with Mirko
   * BPM Navigator Program
   * New Process Keynote
   * New Process Boost Camp
 * News



New Process Podcast    


LISTEN TO THE NEW PROCESS PODCAST AND DISCOVER NEW IDEAS TO RETHINK PROCESSES

LISTEN NOW



FREE NEW PROCESS CHECKLIST
TO RETHINK YOUR PROCESS

Subscribe to the New Process Update and get the New Process Checklist
to assess and rethink your process today – it's free!

Useful insights, tools, how-tos, and more to inspire people for processes.

GET THE FREE CHECKLIST TODAY




FEATURED IN







ABOUT


Hello, I’m Mirko Kloppenburg. I have been working in several process management
positions for 20 years and „Higher, faster, further“ has always been my target.
– Until I realized that we weren’t getting any further that way. To get to the
next level, it is time to rethink processes and to focus on the people, now!

To start this, I have linked the often fuzzy New Work ideas with tangible
processes. As symbiosis of Process Management and New Work, the “New Process”
approach was created. It adds a human-centric mindset and inspiring experiences
to the already proven BPM tools and methods we know from the past.

I created the NewProcessLab.com as a platform to build a community, conduct
experiments, and share experiences. The NewProcessLab.com is driven by the
purpose to empower you to rethink your process. – All the tools, methods and
best practices here will help you to push your process to the next level.

I invite you to join the community, shape the future of process management and
rethink processes together!

FREE CHECKLIST

Get the New Process Checklist to assess and improve your process.

GET THE FREE CHECKLIST

TOOLS AND METHODS

Access the New Process Toolbox to improve and rethink your process.

OPEN THE TOOLBOX

NEW INSPIRATIONS

Get new ideas to push your process to the next level.

LISTEN TO THE NEW PROCESS PODCAST

JOIN THE COMMUNITY

Get in touch with other New Process enthusiasts to share experiences.

SIGN UP FOR THE THINK TANK


SUBSCRIBE TO THE NEW PROCESS UPDATE TODAY – IT’S FREE!

GET THE FREE CHECKLIST TODAY


NEW PROCESS PRINCIPLES

We believe in the power of human-centric processes. We rethink processes based
on the New Process Principles:

INSPIRE PEOPLE FOR EXCELLENT PROCESSES

We share the purpose of process management, enable people and create the basis
for excellent processes by implementing the process management fundamentals.

more…

TRUST THE PEOPLE WORKING IN AND ON THE PROCESS

We design processesthat guarantee people the freedom to make independent
decisions.

more…

INVOLVE THE PEOPLE WORKING IN THE PROCESS INTO THE WORK ON THE PROCESS

We create transparency and ask all involved parties for their advice.

more…

FOSTER THE DEVELOPMENT OF THE PEOPLE IN THE PROCESS

We provide formats for training of the people in the process and facilitate
sharing of experience.

more…

DESIGN COOPERATION IN AND ON
THE PROCESS TO MEET PEOPLE’S NEEDS

We act as role models for open cooperation and create the best possible
environment for the people.

more…

ENCOURAGE DIVERSITY AND INCLUSION THROUGH PROCESSES

We are sensitive to the uniqueness of people and their needs. We are aware of
different cultures and generations of the people and see these specialties as
enrichment to be incorporated into process diversity.

more…

DISRUPT ESTABLISHED PROCESSES

We are courageous to question and radically redesign well-established processes.

more…

GIVE MEANING TO THE PROCESS

Together with the people, we work out „why“ a process is meaningful and create a
basis for joint action. – Also for the process of process management itself.

more…

NEW PROCESS PODCAST


JOIN ME ON MY JOURNEY TO RETHINK PROCESSES

In the New Process Podcast, I’m sharing all my learnings from my journey to
rethink processes with you so that you can apply industry-proven BPM tools,
methods, and best practices to manage, improve, and innovate your processes.

Learn how to use the human-centric New Process approach to push your process to
the next level.

LISTEN TO THE NEW PROCESS PODCAST

NEW PROCESS TOOLBOX


TOOLS, METHODS AND BEST PRACTICES TO SUPPORT YOU

Core of the New Process Toolbox is the New Process Life Cycle. This is a
reference process that anyone can use to manage, steer and improve their own
process by integrating the New Process Principles to move to a more
human-centric process management.

I have started to map all phases as detailed process descriptions with a lot of
tools, methods and best practices to rethink your process.

In addition, you will find the New Process Checklist and further information to
implement an excellent process management.

ACCESS THE TOOLBOX


PIZZA GAME 3.0


DO YOU WANT TO GET PEOPLE EXCITED ABOUT PROCESSES?

The Pizza Game is a fun way to get people excited about processes.

Players experience how they can execute an unknown process just by following a
process model. This creates excitement and motivates people to work on and in
processes.

ORDER NOW

NEW PROCESS PRO


JOIN THE NEW PROCESS COMMUNITY

Become a part of the ever-growing community. Meet other New Process enthusiasts,
get tips & tricks and ask your questions, for example in the monthly New Process
Think Tank.

JOIN NOW


NEW PROCESS CONSULTING


I CAN HELP YOU TO PUSH YOUR PROCESS TO THE NEXT LEVEL

I can support you with my experience from 20+ years of process management in the
aviation industry and the New Process approach to individually move your
organization or process forward.

LEARN HOW TO WORK WITH ME


LATEST NEWS


HOW TO USE THE 4 BASIC HUMAN NEEDS TO GET PEOPLE EXCITED ABOUT PROCESSES

In the last episode of the New Process Podcast, Leona Holzbecher shared her
psychological insights about processes. She mentioned that humans are very
simply structured by the need to fulfil four basic needs. We explored how these
can be met in process management and identified many similarities to the New
Process Principles.

Read more


BPM SURVEY: TOPICS 2025 AND BEYOND

Because it worked so well the last few years, I really want to do it again. I’d
like to ask you for a small favor that could make a big difference. As in the
past three years, I’ve put together a brief survey to identify the relevant BPM
topics of 2025, and I’d love for you to participate.

Read more


𝗧𝗵𝗲 𝗣𝗶𝘇𝘇𝗮 𝗚𝗮𝗺𝗲 𝟯.𝟬 𝗶𝘀 𝗼𝘂𝘁 𝗻𝗼𝘄!

I’m so happy to announce that the Pizza Game 3.0 is finally available!

Now you can playfully get people excited about processes — with Luigi’s Process
Experience.

Read more

SEE ALL NEWS



CONTACT

In case of any questions or ideas feel free to contact me.



SEARCH

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ABOUT

NewProcessLab.com

MKBurg Process Experiences GmbH

Mirko Kloppenburg
Fahrenkrön 122a
22179 Hamburg
Germany

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 * About
 * Podcast
 * Toolbox
   * New Process Life Cycle
     * Define process purpose
   * New Process Role Concept
   * Free New Process Checklist
   * BPM Fundamentals
   * New Process Design Pad
 * Pizza Game
 * New Process Pro
 * Consulting
   * Book a meeting with Mirko
   * BPM Navigator Program
   * New Process Keynote
   * New Process Boost Camp
 * News


Hi, this is Mirko!

Send me a message...