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PRIVACY POLICY
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Wesco Distribution, Inc. ("Wesco") is a leading global provider of supply chain
solutions. This Privacy Policy and Terms of Access (this "Policy") applies to
any of our (or our affiliates') websites, computer applications or mobile
applications that link to this Policy (collectively, the "Services"). The terms
"we," "us" and "our" refer to Wesco and its affiliates. By using the Services -
even if you do not make a purchase - you agree to this Policy as part of a legal
agreement between you and Wesco.
Your privacy and trust are important to us. This Policy includes information on
how Wesco handles personal information. Wesco recognizes that the proper
treatment of personal information will maintain confidence in our organization
and will provide for successful business operations. Protecting the
confidentiality and integrity of personal information is a critical
responsibility that Wesco takes seriously at all times.
[Wesco's data privacy practices described in this Policy apply to customer and
supplier information Wesco collects in the United States and via the Services.]
INFORMATION WE COLLECT
We gather information about you from various sources:
* Information you give us, such as during transactions, customer service
processes, registering on our website or requests for information
* Information automatically collected via our website, such as through cookies
* Information from various sources, such as publicly accessible information
When you use the Services, we collect certain information, either actively or
passively. Passively-collected information typically includes your IP address,
browser type and browser configuration. It may also include additional
information, depending on your browser's settings. We use cookies, which are
unique text files stored on your computer or mobile device. Our cookies help us
recognize you as a repeat visitor and help you browse our websites and use other
aspects of the Services more efficiently. They also allow us to understand your
browsing activity so that we can develop statistical information to help us
improve the Services. You can configure your computer or mobile device to reject
or delete cookies. We also actively collect information you give us, depending
on how you are using the Services. For example, when you request a catalog, we
collect your shipping information so we can send you the catalog. When you place
an order, we collect your payment and shipping information so that we can
process your order. If you ask us a question or request support, we collect the
information you provide so that we can answer your question, provide support or
follow up with you. If you establish an account with us, we also collect
information you submit during the registration process. At times we conduct
online surveys to better understand the needs and interests of our customers and
other visitors. When we conduct a survey, we will describe how we may use the
information you choose to provide to us. We may have collected similar
information from you in the past during previous transactions. We will use that
historic information in accordance with this Policy. By using the Services, you
are consenting to our continued use of any such information.
HOW WE USE AND SHARE PERSONAL INFORMATION
We process personal information in order to provide the Services to you or your
organization and perform our obligations under this Policy, our Terms and
Conditions of Sale or other contract between you or your organization and Wesco.
We also process personal information for other, business-related purposes in
which we have legitimate interests or with your consent (which you may withdraw
at any time). These include:
* Account setup: We use personal information, such as your name, email address,
and phone number, to set up and administer your account, provide technical
and customer support, verify your identity, and send important account
information.
* Orders: We use personal information to fulfill your order requests.
* Marketing and events: We use personal information to deliver marketing and
event communications to you across various platforms, such as email,
telephone, direct mail, and online. You can elect not to receive such
communications.
* Legal obligations: We may be required to use and retain personal information
for legal and compliance reasons, such as the prevention, detection, or
investigation of a crime; loss prevention; or fraud. We may also use personal
information to meet our internal and external audit requirements, information
security purposes, and as we otherwise believe to be necessary or
appropriate: (a) under applicable law, which may include laws outside your
country of residence; (b) to respond to requests from courts, law enforcement
agencies, regulatory agencies, and other public and government authorities,
which may include such authorities outside your country of residence; (c) to
enforce our terms and conditions; and (d) to protect our rights, privacy,
safety, or property, or those of other persons.
HOW WE SHARE PERSONAL INFORMATION
We are not in the business of selling, renting or sharing your information to
non-affiliated third parties, except as described in this Policy. We may share
such information with any of our affiliates or subsidiaries. We may also share
applicable information with third-party service providers that perform services
on our behalf or when required by law. For example, we may provide your shipping
information to a carrier to fulfill your order. We may provide your payment
information to a merchant-services vendor to process your payment. If you
request information about a particular product or service provided by a third
party, we may share information about you or your request with that third party
in order to satisfy your request. In some cases, you may be asked to provide
information directly to a third party in order to use part of the services. For
example, a mobile application that can be used to browse our products may be
hosted by a third party, in which case the terms of use and privacy policy for
the mobile application will apply to your use of the mobile application and the
information you provide. If you provide us with your contact information, we may
share it with our supplier partners to use when they work with us. We may also
disclose your information for purposes we describe to you when you provide the
information, either to comply with your requests or with your specific consent.
In the event of a sale, merger, liquidation, dissolution, reorganization or
acquisition of Wesco or all or part of one or more of our lines of business,
information we may have collected about you may be transferred to other parties
to the transaction.
WHERE AND HOW LONG WE KEEP PERSONAL INFORMATION
The information we collect through the Services is stored on Wesco servers in
the United States. If you are outside of the United States, by submitting
information to us you are acknowledging and agreeing to send that information to
the United States for the purposes described in this Policy.
Wesco has policies and rules relating to the retention of personal information.
We have an enterprise records retention schedule that is based on a
classification scheme consisting of business functions, data classes, and data
types. We retain personal information only for as long as we reasonably require
it to provide the Services to you, or for legal or other legitimate business
purposes. In determining data retention periods, Wesco takes into consideration
local laws, contractual obligations, and the rights, expectations and
requirements of our customers. When we no longer need personal information, we
securely delete or destroy it.
GOOGLE ANALYTICS
Wesco's website uses Google Analytics, a web analysis service provided by
Google. Google utilizes the data collected to track and examine the use of
Wesco.com. Google will use this information on behalf of the Wesco for the
purpose of evaluating your use of the website, compiling reports on website
activity for website operators, and providing them other services relating to
website activity and internet usage. Google will collect your cookie and usage
data. You may refuse the use of cookies by selecting the appropriate settings on
your browser, however please note that if you do this you may not be able to use
the full functionality of this website. You can also opt-out from being tracked
by Google Analytics by downloading and installing Google Analytics Opt-out
Browser Addon for your current web
browser: http://tools.google.com/dlpage/gaoptout?hl=en.
FULLSTORY
Wesco's websites use FullStory products to help improve usability and the
customer experience by recording and tracking your sessions. FullStory may
collect certain information, including without limitation: usage patterns (mouse
clicks and movements, typing), technical specifications (browser, device type,
operating system, script errors), navigation (pages visited, session duration),
and personal information (user name, email address, IP address). You may choose
to opt-out of this by visiting https://www.fullstory.com/optout/. Once you
opt-out, FullStory will no longer capture your session data as you browse our
websites.
EXTERNAL LINKS
For your convenience, our websites may contain hyperlinks to other websites
owned by third parties. We can make no representations regarding data collection
on third-party websites or through third-party services. We try to link only to
websites that share our standards and respect for privacy, but we are not
responsible for the content or the privacy practices employed by others. We
recommend that you read the privacy policy/statement and terms of use for each
website you visit or service you use.
INTELLECTUAL PROPERTY
The Services contain information, materials, content and technology owned or
controlled by us and our licensors are protected by intellectual property laws
in the United States and other countries. You may not to remove or tamper with
any intellectual property notices (such as copyright and trademark or other,
similar notices) in connection with your use of the Services. You also may not
copy, adapt, modify, prepare derivative works based upon, distribute, license,
sell, transfer, publicly display, publicly perform, transmit, broadcast or
otherwise exploit all or any part of the Services except as expressly permitted
in a written agreement between you and Wesco. All trademarks and service marks
contained in the Services are the property of their respective owners, and no
license or other rights to such trademarks are granted under this Policy.
ADDITIONAL TERMS OF ACCESS
Wesco does not knowingly collect information from or about anyone under the age
of 18. You must be at least 18 years old to use the online parts of the
Services. If you are under 18 years old, please do not purchase any product or
service using the Services without the consent and assistance of your parent or
guardian. You may access or change the information you have submitted to Wesco
by logging into your account. Please note that we can only provide access to
information you have submitted to Wesco through the Services and that is still
in our possession. We cannot identify cookie, browser, or website usage data
that you may have generated by using the Services. Also, you are on notice that
we may not retain all of your information. We may destroy or delete your certain
information at any time. Depending on your relationship with us there may be
additional terms and conditions that apply your use of the Services, such as the
terms of use for our mobile applications. Please contact us if you have any
questions about what terms apply to you.
SECURITY
We have implemented commercially reasonable and appropriate measures to secure
your personal information against accidental loss and from unauthorized access,
use, alteration, and disclosure. Unfortunately, no Internet transaction or
transmission of data is 100% secure; accordingly, we cannot guarantee the
security or integrity of your information. We process personal information and
credit card information using an SSL (secure socket layer) connection, and our
agreement with our merchant-services vendors require that payments are handled
pursuant to PCI compliance standards.
CHANGES
We reserve the right to make changes to this Policy at any time. Such changes
will be posted on our website. By continuing to use the applicable Services, you
agree to the terms of the most recent version of this Policy.
APPLICABLE LAW; HOW TO CONTACT US
The Services and this Policy are governed by the United States and Pennsylvania
law. If you are outside the United States, please note that the United States
may have laws concerning data privacy that are different than such laws in your
country of residence. You may have specific rights under applicable data
protection laws, notwithstanding the fact that we have selected United States
and Pennsylvania law to govern our agreements, including this Policy. For
example, you may have the right to lodge a complaint with a data protection
authority in your country. You may also have the right to request access to and
rectification or erasure of your personal information or restriction of
processing of your personal information, or to object to certain types of
processing, as well as the right to data portability. Some of your rights may
not apply where the use of your information is required in order to fulfill a
contractual obligation to you or your organization, or for security or other
legal reasons. In addition, some of your rights may need to be exercised by
sending your requests to your organization, which may then have the obligation
under applicable law to communicate to its service providers, including Wesco.
Whatever the case, we are committed to complying with data protection laws
applicable to us and our business, and to assist our customers in their
compliance obligations as applicable and appropriate. If you have questions
concerning our privacy practices, contact us at: privacyinquiry@Wesco.com
or 844-977-0805. This policy was last updated November 15, 2019.
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225 West Station Square Drive, Suite 700
Pittsburgh, PA 15219
*
*
*
*
COMPANY INFORMATION
* Our Company
* Careers
* Investor Relations
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DOING BUSINESS WITH US
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* Accessibility Statement
* Return Policy
HELP
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Ingenuity delivered.
225 West Station Square Drive, Suite 700
Pittsburgh, PA 15219
*
*
*
*
COMPANY INFORMATION
* Our Company
* Careers
* Investor Relations
* Knowledge Hub
DOING BUSINESS WITH US
* Corporate Responsibility
* Terms and Conditions
* Accessibility Statement
* Return Policy
HELP
* Contact Us
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* Privacy Policy