support.yalehome.com Open in urlscan Pro
2600:9000:2182:8e00:13:f4f8:9580:93a1 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.yalehome.com/categories/troubleshooting-bkhozf8zp
Effective URL:
https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp
Submission: On March 16 via manual (March 16th 2022, 2:19:31 pm UTC) from SE — Scanned from DE

Summary HTTP 32 Redirects Links 7 Behaviour Indicators

Summary

This website contacted 14 IPs in 3 countries across 11 domains to perform 32 HTTP transactions. The main IP is 2600:9000:2182:8e00:13:f4f8:9580:93a1, located in United States and belongs to AMAZON-02, US. The main domain is support.yalehome.com.
TLS certificate: Issued by Amazon on December 23rd 2021. Valid for: a year.

This is the only time support.yalehome.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 2	2600:9000:218... 2600:9000:2182:8e00:13:f4f8:9580:93a1	16509 (AMAZON-02) (AMAZON-02)
3	2606:4700::68... 2606:4700::6810:5914	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2a00:1450:400... 2a00:1450:4001:82b::200a	15169 (GOOGLE) (GOOGLE)
1	2606:4700::68... 2606:4700::6810:135e	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2600:9000:218... 2600:9000:2182:6e00:1d:f753:8900:93a1	16509 (AMAZON-02) (AMAZON-02)
8	2a04:4e42:a00... 2a04:4e42:a00::268	54113 (FASTLY) (FASTLY)
2	2606:4700::68... 2606:4700::6812:acf	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	143.204.98.49 143.204.98.49	16509 (AMAZON-02) (AMAZON-02)
1	34.250.248.92 34.250.248.92	16509 (AMAZON-02) (AMAZON-02)
1	2a06:98c1:312... 2a06:98c1:3121::7	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	65.9.82.24 65.9.82.24	16509 (AMAZON-02) (AMAZON-02)
2	2a00:1450:400... 2a00:1450:4001:810::200e	15169 (GOOGLE) (GOOGLE)
4	2a00:1450:400... 2a00:1450:4001:829::200a	15169 (GOOGLE) (GOOGLE)
32	14

2 2600:9000:2182:8e00:13:f4f8:9580:93a1 (United States) 1 redirects

ASN16509 (AMAZON-02, US)

support.yalehome.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2606:4700::6810:5914 (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.jsdelivr.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:82b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:135e (United States)

ASN13335 (CLOUDFLARENET, US)

cdnjs.cloudflare.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2182:6e00:1d:f753:8900:93a1 (United States)

ASN16509 (AMAZON-02, US)

cdn.kustomer.support	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 2a04:4e42:a00::268 (United States)

ASN54113 (FASTLY, US)

cdn.shopify.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700::6812:acf (United States)

ASN13335 (CLOUDFLARENET, US)

maxcdn.bootstrapcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 143.204.98.49 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-98-49.fra50.r.cloudfront.net

widget.percept.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 34.250.248.92 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-34-250-248-92.eu-west-1.compute.amazonaws.com

bot-api-eu-ireland-production-108f71fcc48241e.percept.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a06:98c1:3121::7 (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.lr-ingest.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 65.9.82.24 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-82-24.ams1.r.cloudfront.net

cdn.kustomerapp.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:810::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:829::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
8	shopify.com cdn.shopify.com — Cisco Umbrella Rank: 2280	46 KB
5	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 35 www.googleapis.com — Cisco Umbrella Rank: 29	2 KB
4	percept.ai widget.percept.ai — Cisco Umbrella Rank: 319746 bot-api-eu-ireland-production-108f71fcc48241e.percept.ai	274 KB
3	jsdelivr.net cdn.jsdelivr.net — Cisco Umbrella Rank: 403	388 KB
2	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 31	20 KB
2	kustomerapp.com cdn.kustomerapp.com — Cisco Umbrella Rank: 14742	19 KB
2	bootstrapcdn.com maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 620	34 KB
2	yalehome.com 1 redirects support.yalehome.com	241 KB
1	lr-ingest.io cdn.lr-ingest.io — Cisco Umbrella Rank: 8484	161 KB
1	kustomer.support cdn.kustomer.support	428 KB
1	cloudflare.com cdnjs.cloudflare.com — Cisco Umbrella Rank: 194	3 KB
32	11

	Domain	Requested by
8	cdn.shopify.com	support.yalehome.com
4	www.googleapis.com	widget.percept.ai
3	widget.percept.ai	support.yalehome.com widget.percept.ai
3	cdn.jsdelivr.net	support.yalehome.com cdn.jsdelivr.net
2	www.google-analytics.com	widget.percept.ai www.google-analytics.com
2	cdn.kustomerapp.com	widget.percept.ai cdn.kustomerapp.com
2	maxcdn.bootstrapcdn.com	support.yalehome.com
2	support.yalehome.com	1 redirects
1	cdn.lr-ingest.io	widget.percept.ai
1	bot-api-eu-ireland-production-108f71fcc48241e.percept.ai	widget.percept.ai
1	cdn.kustomer.support	support.yalehome.com
1	cdnjs.cloudflare.com	support.yalehome.com
1	fonts.googleapis.com	support.yalehome.com
32	13

This site contains links to these domains. Also see Links.

Domain
yalehome.com
august.com
www.kustomer.com

Subject Issuer	Validity	Valid
support.yalehome.com Amazon	`2021-12-23` - `2023-01-21`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2021-07-03` - `2022-07-02`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
kustomer.support Amazon	`2021-07-30` - `2022-08-28`	a year	crt.sh
cdn.shopify.com GlobalSign Atlas R3 DV TLS CA 2020	`2021-04-20` - `2022-05-22`	a year	crt.sh
percept.ai Amazon	`2021-03-05` - `2022-04-03`	a year	crt.sh
*.kustomerapp.com Amazon	`2021-12-04` - `2023-01-01`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp
Frame ID: 85A6C889E1EBA150BC8286960DAF54FE
Requests: 29 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Not Found

Page URL History Show full URLs

https://support.yalehome.com/categories/troubleshooting-bkhozf8zp HTTP 302
https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp Page URL

Detected technologies

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Lodash (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

lodash.*\.js

LogRocket (Analytics) Expand

Overall confidence: 100%
Detected patterns

cdn\.lr-ingest\.io

jsDelivr (CDN) Expand

Overall confidence: 100%
Detected patterns

<link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
//cdn\.jsdelivr\.net/

Page Statistics

32
Requests

94 %
HTTPS

77 %
IPv6

11
Domains

13
Subdomains

14
IPs

3
Countries

1616 kB
Transfer

5620 kB
Size

3
Cookies

7 Outgoing links

These are links going to different origins than the main page.

URL: https://yalehome.com/
Title: Über Yale

Search URL Search Domain Scan URL

URL: https://august.com/products/august-smart-lock-pro-connect
Title: Smart Lock Pro

Search URL Search Domain Scan URL

URL: https://august.com/products/august-smart-lock-connect
Title: Smart Lock

Search URL Search Domain Scan URL

URL: https://august.com/products/august-doorbell-cam-pro
Title: Doorbell Cam Pro

Search URL Search Domain Scan URL

URL: https://august.com/pages/accessories
Title: Connect Wi-Fi Bridge

Search URL Search Domain Scan URL

URL: https://august.com/
Title: Shop now

Search URL Search Domain Scan URL

URL: https://www.kustomer.com/
Title: Powered by Kustomer

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.yalehome.com/categories/troubleshooting-bkhozf8zp HTTP 302
https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

32 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

404

Primary Request troubleshooting-bkhozf8zp Show response
support.yalehome.com/de/categories/
Redirect Chain

https://support.yalehome.com/categories/troubleshooting-bkhozf8zp
https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp

1 MB
241 KB

224ms
224ms

Document
text/html

2600:9000:2182:8e00:13:f4f8:9580:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2182:8e00:13:f4f8:9580:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash: 73c082a5af0e4cb7e24b8e5a834dd9782aba5f5d97b7da37a71b98f176eeb0a6

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: de-DE,de;q=0.9

Response headers

content-type: text/html; charset=utf-8
date: Wed, 16 Mar 2022 14:19:25 GMT
cache-control: public, max-age=5
content-encoding: gzip
vary: Accept-Encoding
x-cache: Error from cloudfront
via: 1.1 e542677c3bd2d6c30a5ed3dab78f8476.cloudfront.net (CloudFront)
x-amz-cf-pop: DUS51-C1
x-amz-cf-id: 0ATfLEkDmHokhJ69Px4tiliWxsAE6de8_1y06Sd7Ikm6hKnRfomM9w==

Redirect headers

content-type: text/plain; charset=utf-8
content-length: 62
date: Wed, 16 Mar 2022 14:19:25 GMT
cache-control: public, max-age=5
location: /de/categories/troubleshooting-bkhozf8zp
x-cache: Miss from cloudfront
via: 1.1 e542677c3bd2d6c30a5ed3dab78f8476.cloudfront.net (CloudFront)
x-amz-cf-pop: DUS51-C1
x-amz-cf-id: 44MefM5trwJnJCTM_5UFOeXjAM0Pvh9cxqPl7zDUenNmGkJL85mxEA==

GET
H2 200 materialdesignicons.min.css
cdn.jsdelivr.net/npm/@mdi/font@5.x/css/ 268 KB
44 KB 53ms
26ms Stylesheet
text/css 2606:4700::6810:5914
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.jsdelivr.net/npm/@mdi/font@5.x/css/materialdesignicons.min.css

Requested by

Host: support.yalehome.com
URL: https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:5914 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

9b9c9c2d93395ec8f6a7e8220ace8030af3cd8ce73ec9b67f57e4712b54432cb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.yalehome.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Wed, 16 Mar 2022 14:19:25 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
age: 16772
x-jsd-version: 5.9.55
x-cache: HIT
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains; preload
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-served-by: cache-fra19125-FRA
timing-allow-origin: *
x-jsd-version-type: version
server: cloudflare
etag: W/"42ee2-CKTXny4oZWgGaKw+ActLLIvSXKE"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/css; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: *
cache-control: public, max-age=604800, s-maxage=43200
cf-ray: 6ece1facf8ca0215-ZRH

GET
H2 200 css2
fonts.googleapis.com/ 9 KB
1 KB 39ms
17ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css2?family=Source+Sans+Pro:ital,wght@0,400;0,700;1,400;1,700&display=swap

Requested by

Host: support.yalehome.com
URL: https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

7186a2bff6bfd4d5739c36c179f8b8b154ba75de1df1ed2a66de3612b161c3f5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.yalehome.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Wed, 16 Mar 2022 13:39:55 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Wed, 16 Mar 2022 14:19:25 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Wed, 16 Mar 2022 14:19:25 GMT

GET
H2 200 fetch.min.js Show response
cdnjs.cloudflare.com/ajax/libs/fetch/2.0.3/ 7 KB
3 KB 57ms
23ms Script
application/javascript 2606:4700::6810:135e
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdnjs.cloudflare.com/ajax/libs/fetch/2.0.3/fetch.min.js

Requested by

Host: support.yalehome.com
URL: https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:135e , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

681df995a8fb21984b4f1e7cc70fc69b510a3a8249299b7a458f9b1f545e1f1b

Security Headers

Name	Value
Strict-Transport-Security	max-age=15780000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.yalehome.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Wed, 16 Mar 2022 14:19:25 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age: 4735379
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length: 2209
timing-allow-origin: *
last-modified: Mon, 04 May 2020 16:10:01 GMT
server: cloudflare
cf-cdnjs-via: cfworker/kv
etag: "5eb03e59-1c79"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=15780000
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=fOBgo5L%2BA7%2F82kZ1rL7FF8OH3THHQsAKqb%2FGag6nebxH%2B9lyD8LhBfkql2Vwue1K5mSrQDBA32J778d8CqHZvgdLeXMfFGpxd%2F5utwCAlz3pBPIksN9hfCH4iolaVqDJyqPzmeG4N1MbMzgCYHGE7Ysf"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
vary: Accept-Encoding
cache-control: public, max-age=30672000
accept-ranges: bytes
cf-ray: 6ece1fadc977233d-ZRH
expires: Mon, 06 Mar 2023 14:19:25 GMT

GET
H2 200 lodash.min.js Show response
cdn.jsdelivr.net/npm/lodash@4.17.21/ 71 KB
26 KB 23ms
22ms Script
application/javascript 2606:4700::6810:5914
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.jsdelivr.net/npm/lodash@4.17.21/lodash.min.js

Requested by

Host: support.yalehome.com
URL: https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:5914 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

a9705dfc47c0763380d851ab1801be6f76019f6b67e40e9b873f8b4a0603f7a9

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.yalehome.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Wed, 16 Mar 2022 14:19:25 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
age: 146404
x-jsd-version: 4.17.21
x-cache: HIT
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains; preload
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-served-by: cache-fra19167-FRA
timing-allow-origin: *
x-jsd-version-type: version
server: cloudflare
etag: W/"11d37-roVLBAJduLf0j91t7fQed+rkQ5Q"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: *
cache-control: public, max-age=31536000, s-maxage=31536000, immutable
cf-ray: 6ece1fad99c80215-ZRH

GET
H2 200 kb-core.3fc3557a71c1340c4468.js Show response
cdn.kustomer.support/static/ 1 MB
428 KB 147ms
24ms Script
application/javascript 2600:9000:2182:6e00:1d:f753:8900:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.kustomer.support/static/kb-core.3fc3557a71c1340c4468.js
Requested by: Host: support.yalehome.com
URL: https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2182:6e00:1d:f753:8900:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: b5f034d39042cba154036673d7a4b0ee90512a8494443a17b9c2a5b3590d920a

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.yalehome.com/
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Security Headers

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Request headers

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Response headers

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CLOUDFLARENET

General

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Show headers Download Go to

Full URL

https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css

Requested by

Host: support.yalehome.com
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Protocol

Security

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Response headers

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AMAZON-02

General

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Full URL: https://widget.percept.ai/yaleemea/production.js
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Full URL

https://maxcdn.bootstrapcdn.com/bootstrap/4.0.0/js/bootstrap.min.js

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Protocol

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AMAZON-02

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AMAZON-02

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Full URL

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AMAZON-02

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Full URL: https://cdn.kustomerapp.com/cw/sdk.v1.1.min.js
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Full URL

https://www.google-analytics.com/analytics.js

Requested by

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Protocol

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Full URL

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GOOGLE

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Full URL

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Requested by

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Protocol

Security

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content-length: 953
x-xss-protection: 0
expires: Mon, 01 Jan 1990 00:00:00 GMT

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 30ms
15ms XHR
text/plain 2a00:1450:4001:810::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j96&a=548167433&t=screenView&_s=1&cd=support.yalehome.com&dl=https%3A%2F%2Fsupport.yalehome.com%2Fde%2Fcategories%2Ftroubleshooting-bkhozf8zp&ul=en-us&de=UTF-8&dt=Not%20Found&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&an=yaleemea&av=8J2RXGfYU&_u=IEBAAAABAAAAAC~&jid=932820226&gjid=211585335&cid=849901394.1647440367&tid=UA-130347491-1&_gid=382272646.1647440367&_r=1&_slc=1&z=233875017

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

a048e640908046be06e00eab37742b5d5ff80964af58cfd22f7cb2de4dfe375f

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.yalehome.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 16 Mar 2022 14:19:26 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://support.yalehome.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 sdk.bundle.ea55b15f203656cd048e.min.js Show response
cdn.kustomerapp.com/cw/ 59 KB
18 KB 17ms
17ms Script
application/javascript 65.9.82.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.kustomerapp.com/cw/sdk.bundle.ea55b15f203656cd048e.min.js
Requested by: Host: cdn.kustomerapp.com
URL: https://cdn.kustomerapp.com/cw/sdk.v1.1.min.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.82.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-82-24.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 39ef88f6e55691bc24a2a3a2a9bda19e7717f08ea3d7af9febf0dfd36fa7dbe2

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://support.yalehome.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Wed, 22 Dec 2021 23:29:41 GMT
content-encoding: gzip
vary: Accept-Encoding
age: 7224586
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
access-control-allow-origin: *
last-modified: Tue, 02 Feb 2021 21:28:15 GMT
server: AmazonS3
etag: W/"df2ca80990c31d2ca1b6fc2007839700"
access-control-max-age: 3000
access-control-allow-methods: GET
x-amz-version-id: null
via: 1.1 0f65f9aac16e53eeb77d85b7c23a21c2.cloudfront.net (CloudFront)
cache-control: max-age=31536000, s-maxage=31536000
x-amz-cf-pop: AMS1-C1
content-type: application/javascript
x-amz-cf-id: 2SOgEBGIVZ7h4OISrcNKKtBgFiCYmBR23BNqbPt8Ld0cztVFaqo26g==

GET
BLOB 200
OK 2061211f-af97-4cce-9ac0-5045fa9a15c3
https://support.yalehome.com/ 436 KB
0 Other
text/plain

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://support.yalehome.com/2061211f-af97-4cce-9ac0-5045fa9a15c3
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 7ccc3b1de14945aea083c61007085644dcb7fbd332306d29782560fb8f93a16b

Request headers

Accept-Language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Content-Length: 446456

POST
H3 200 getAccountInfo Show response
www.googleapis.com/identitytoolkit/v3/relyingparty/ 258 B
228 B 127ms
126ms XHR
application/json 2a00:1450:4001:829::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googleapis.com/identitytoolkit/v3/relyingparty/getAccountInfo?key=AIzaSyC-73LUxroR9wgNttdodl_MMxuJfpHE-vo

Requested by

Host: widget.percept.ai
URL: https://widget.percept.ai/js/vendors~widget.85f77840.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:829::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

b371b7b5ae74fb64b659307addca996f8da92e973258c0b6e2514278de8595a3

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://support.yalehome.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
X-Client-Version: Chrome/JsCore/8.2.9/FirebaseCore-web
Content-Type: application/json

Response headers

pragma: no-cache
date: Wed, 16 Mar 2022 14:19:27 GMT
content-encoding: gzip
x-content-type-options: nosniff
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
server: ESF
x-frame-options: SAMEORIGIN
content-type: application/json; charset=UTF-8
access-control-allow-origin: https://support.yalehome.com
access-control-expose-headers: date,vary,vary,vary,content-encoding,server,content-length
cache-control: no-cache, no-store, max-age=0, must-revalidate
vary: Origin, X-Origin, Referer
content-length: 203
x-xss-protection: 0
expires: Mon, 01 Jan 1990 00:00:00 GMT

OPTIONS
H3 200 getAccountInfo
www.googleapis.com/identitytoolkit/v3/relyingparty/ 0
0 106ms
106ms Preflight
text/html 2a00:1450:4001:829::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googleapis.com/identitytoolkit/v3/relyingparty/getAccountInfo?key=AIzaSyC-73LUxroR9wgNttdodl_MMxuJfpHE-vo

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:829::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept: */*
Access-Control-Request-Method: POST
Access-Control-Request-Headers: content-type,x-client-version
Origin: https://support.yalehome.com
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Sec-Fetch-Mode: cors

Response headers

access-control-allow-origin: https://support.yalehome.com
vary: origin referer x-origin
access-control-allow-methods: DELETE,GET,HEAD,OPTIONS,PATCH,POST,PUT
access-control-allow-headers: content-type,x-client-version
access-control-max-age: 3600
date: Wed, 16 Mar 2022 14:19:27 GMT
content-type: text/html
server: ESF
content-length: 0
x-xss-protection: 0
x-frame-options: SAMEORIGIN
x-content-type-options: nosniff
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: bot-api-eu-ireland-production-108f71fcc48241e.percept.ai
URL: https://bot-api-eu-ireland-production-108f71fcc48241e.percept.ai/config

Verdicts & Comments Add Verdict or Comment

39 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.support.yalehome.com/	1970-01-20 19:08:32	Name: _ga Value: GA1.3.849901394.1647440367
.support.yalehome.com/	1970-01-20 01:38:46	Name: _gid Value: GA1.3.382272646.1647440367
.support.yalehome.com/	1970-01-20 01:37:20	Name: _gat_perceptTracker Value: 1

3 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp Message: Failed to load resource: the server responded with a status of 404 ()
javascript	error	URL: https://support.yalehome.com/de/categories/troubleshooting-bkhozf8zp Message: Access to XMLHttpRequest at 'https://bot-api-eu-ireland-production-108f71fcc48241e.percept.ai/config' from origin 'https://support.yalehome.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://bot-api-eu-ireland-production-108f71fcc48241e.percept.ai/config Message: Failed to load resource: net::ERR_FAILED

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bot-api-eu-ireland-production-108f71fcc48241e.percept.ai
cdn.jsdelivr.net
cdn.kustomer.support
cdn.kustomerapp.com
cdn.lr-ingest.io
cdn.shopify.com
cdnjs.cloudflare.com
fonts.googleapis.com
maxcdn.bootstrapcdn.com
support.yalehome.com
widget.percept.ai
www.google-analytics.com
www.googleapis.com
bot-api-eu-ireland-production-108f71fcc48241e.percept.ai
143.204.98.49
2600:9000:2182:6e00:1d:f753:8900:93a1
2600:9000:2182:8e00:13:f4f8:9580:93a1
2606:4700::6810:135e
2606:4700::6810:5914
2606:4700::6812:acf
2a00:1450:4001:810::200e
2a00:1450:4001:829::200a
2a00:1450:4001:82b::200a
2a04:4e42:a00::268
2a06:98c1:3121::7
34.250.248.92
65.9.82.24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support.yalehome.com Open in urlscan Pro 2600:9000:2182:8e00:13:f4f8:9580:93a1 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

32 Requests

94 %HTTPS

77 %IPv6

11 Domains

13 Subdomains

14 IPs

3 Countries

1616 kBTransfer

5620 kBSize

3 Cookies

7 Outgoing links

Page URL History

Redirected requests

32 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Response headers

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support.yalehome.com Open in urlscan Pro
2600:9000:2182:8e00:13:f4f8:9580:93a1 Public Scan

Screenshot
Live screenshot

Full Image

32
Requests

94 %
HTTPS

77 %
IPv6

11
Domains

13
Subdomains

14
IPs

3
Countries

1616 kB
Transfer

5620 kB
Size

3
Cookies

32 HTTP transactions
0 data transactions